HotelSimply

HotelSimply

1 / 5 1 review


Average Ratings

1 Review
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 1 / 5
    Customer Service

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About HotelSimply

HotelSimply is a cloud base software that helps manage your day to day hotel operations


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HotelSimply Reviews

They wonderfully suck bigtime !

Dec 31, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: booked a room in Shirdi through a website Saisamrathotels.in. Looks like it is powered by Hotelsimply.com and designed by Bitlasoft. I made my reservation way in advance to avoid last minute hassles. This wonderful nameless guy from Bitlasoft called me a couple of days before the travel asking me to look for some other alternative as my confirmation doesn't get honored by the hotel people. I was pissed off with these last minute issues and asked them to provide me an alternative as I am not prepared for this or atleast talk to those hotel management as this is an issue between them and management. My only question was "Why should i being a customer suffer for no wrong of mine ?? ". This guy suggested me an alternative hotel in Shirdi with no idea of where it is and how far it is from the temple. He promised me to come back after a few minutes which never happened.

I am highly disappointed that I don't have a negative stars here. The only reason why I gave 1 star for overall, ease of use and Customer service rating is those parameters are mandatory and I can't go below 1 star on those parameter rating.

Thanks and a big thumbs down for these guys,
Dinesh