# bxp software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about bxp software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/142212/bxp-software --- # bxp software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) bxp software ## What is bxp software? bxp contact centre software provides a range of award-winning CRM, Contact Centre Management, eLearning and Quality Assurance tools aimed at maximising efficiency and profitability for UK & Ireland Call Centres.. We tailor-make web-based software for a range of Contact Centres but also blue-chip clients in the areas of BPOs, Leisure & Gaming, Telecoms, Utilities and Financial Services and we will have a relevant and profitable solution for your challenge. ## What is bxp software used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/)[PEO](https://www.capterra.com/peo-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for bxp software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bxpsoftware.com/&name=bxp software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### bxp software 4.2 (5) VS. [4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.5 (5,986) Value For Money 3.5 (2) Value For Money 4.3 (4,609) Customer Service 4.4 (5) Customer Service 4.4 (4,405) ## bxp software alternatives [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (1,246)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Escalation System alerts about the need to escalate an issue or request Blended Call Center A call center that both makes and receives calls Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Scripting Provide agents with a typical response for common call subject matter Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Computer Telephony Integration Computer-telephony integration is the use of computers to manage telephone calls bxp software 19 features System alerts about the need to escalate an issue or request A call center that both makes and receives calls Collects essential call data such as call origin, call destination, call length, and other transaction details Provide agents with a typical response for common call subject matter Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Store and organize documents in a centralized system Create and send email blasts/campaigns A call center that primarily receives calls, typically customer service focused Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions A call center that primarily makes calls, typically sales focused Organize and manage the accomplishments and development of employees or performance of applications or systems Monitor wait time and abandonment for incoming requests that have not been routed Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.5 (2) ### Starting price Contact vendor for pricing Free trial available Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (5) 4.4 Based on 5 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(1) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Ahmed S. Program officer Philanthropy ### "Very nice practical" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 17, 2017 V good nice and affordable Pros Not much effort needed to install and run software. Easy to understand and manage it. Easily communicable Cons Need more improvement in terms of usage. Should have more nice features and live interactive support b present all times Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Absar H. IT Executive Hospitality ### "Good product " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 11, 2017 Overall it's a good software. Pros It has many features and functions. Covers pay role, end of services. Calculations are great. Price is also okay. Cons Because of the so many functions, it makes the application quite complicated for a normal user. Price is okay but I have seen lower price software similar to this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Asa R. Contact Centre Manager ### "bxp sorftware" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 15, 2015 We have been using bxp for over 6 years and have found the software to be very adaptable to all our requirements over the years. The system is very user friendly but should you have any queries the team at AllnOne are always available to help out. The software is always been updated with new additional tools and modules. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Anthony B. Budget Card Operations and Compliance Controller ### "Easy to use and very flexible/adaptable with pro active customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 1, 2015 I find the software very easy to use, since starting to use this we have developed a number of our own modules. We have had support from all the staff at every level and they actively seek to help us at every step. The 'never say no' attitude is refreshing and has encouraged us to develop this into every section in the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Ashling M. Head of strategy and planning ### "We have been using bxp for many years now. The key selling point for this product is the ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 1, 2015 Pros: \* easy to use (especially if you are not techie) \* adapts to your business needs \* can be customised \* minimum training required for staff \* exceptional assistance from bxp team Cons: \* none We used this tool for both front and back office transactions which enables us to assist our customers quicker whilst gathering customer data to build up our database. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)