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Tract Systems is a field service business management platform that brings business owners, employees, customers and resources together in the cloud. Access the improvements by leveraging the latest in cloud innovation, business management automation, and mobile and GPS technologies to provide an unparallel top down analytical view into crew dispatching, work assignment, customer & fleet management, inventory tracking, employee scheduling, and invoicing.
Provider
Tract Systems
Located In
Canada
Foundation
2015
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Webinars, In Person
Support
Phone Support, Email/Help Desk, Chat, FAQs/Forum
HVAC, Residential Services, Oil & Gas, Security & Alarm, Energy & Utilities, Construction
Content Source: Tract Systems
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Tract Systems Reviews
"Vehicle/Asset tracking work great."
Pros: Tract was able to provide a solution that allowed me to track both my vehicles and assets (Bobcat, trailers, and heavy machinery) in the same application. Tract's solution provides significantly more data points than their competitors, and at a lower cost.
Cons: Although the software and vehicle tracking devices are simple and easy to use, the need to recharge the Asset tracking unit makes it necessary to go get the unit when the low battery alarm is received so that it can be recharged. Not sure if there is a solar power offering, but that would make it easier for me than going to get the units once a month.
"Easy to use and more functionality than other software we looked at"
Pros: I really like having everything in one system so that I don't need to flip between different software or rely on pen and paper. We've found the software to be easy to use and the team is always open to feedback about how to improve the system. Most importantly, we have increased revenue and reduced costs by using Tract.
Cons: I don't have any complaints. I'm glad they built a new mobile app to work on all mobile devices so that I don't have to purchase iPads for all my technicians.
"Good software with easy to use mobile apps."
Pros: I've always said that Tract is doing what nobody else can- giving me the ability to manage my business in a single application. Tract's software has allowed us to replace our paper process and stand-alone systems, like our POS, with a single application, giving us real time access to all of our data, something that we could never do before.
Cons: Initially Tract didn't have all the functionality that I was looking for, but thankfully the team at Tract had a vision and plan to bring these forward.
