--- title: "GivingTools Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GivingTools Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/142253/GivingTools/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # GivingTools Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GivingTools ## What is GivingTools? Are you a nonprofit looking for an affordable online giving solution that doesn't skimp on features? The GivingTools online fundraising solution is your answer! Highly secure and easy to use, GivingTools provides a beautiful interface, low rates (as low as 1.9%...no kidding!), donor-paid fees, even free text giving. It supports giving via connected bank account, too...as low as 25 cents total per gift! A free demo account gets you started quickly. Trusted by hundreds of nonprofits. ## What is GivingTools used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $15 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GivingTools?[Manage this product listing](https://www.g2.com/products/givingtools/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GivingTools 4.7 (64) VS. [4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (64) Ease Of Use 4.3 (1,481) Value For Money 4.9 (49) Value For Money 4.5 (1,218) Customer Service 4.9 (59) Customer Service 4.8 (1,380) ## GivingTools alternatives [4.7 (1,288)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $68.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.8 (317)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142253/GivingTools/alternatives/) ## FAQs about GivingTools Overview ### What problems does GivingTools solve? GivingTools solves the challenge of collecting, tracking, and reconciling nonprofit donations across campaigns, recurring gifts, ticket sales, and payment methods. It gives fundraising staff and finance teams donor records, exportable reports, automated gift notifications, year-end receipts, and expired-card alerts while providing donors with simple, secure online giving forms. Answer based on 34 reviews Overview ### Which roles and teams benefit most from GivingTools? GivingTools is most used by nonprofit executives, presidents, founders, and pastors who oversee fundraising and donor engagement. Development directors and resource development teams manage online donation campaigns and giving records, while treasurers, administrators, and office managers track contributions, payment activity, and reporting for organizational finances. Answer based on 60 reviews Overview ### What company size and industries is GivingTools built for? GivingTools is for creative nonprofits of any size, primarily small businesses in nonprofit organization management, representing 94% and 44% of reviewers. It also serves religious institutions (29%), midsize businesses (6%), and fundraising organizations (4%). Its most common use case is donation management, reported by 45% of reviewers. Answer based on 64 reviews Features and Usability ### What are the key features of GivingTools? GivingTools includes core nonprofit fundraising features such as online giving, donation tracking, donor management, and recurring giving. Reviewers frequently discuss customizable appeals and campaigns, website integration, and payment processing for credit cards and ACH. Reporting, accounting exports, donation receipts, and API-based integrations support administrative and financial workflows. Answer based on 34 reviews Pricing ### How much does it cost and what fees or limitations are included? GivingTools starts at $15 per month for the Standard plan, plus 2.9% + 30¢ card processing and 30¢ ACH fees. The $30 Value plan charges 1.9% + 25¢ per card transaction and 25¢ ACH fees. A free trial is available. Reviewers describe the rates as affordable and straightforward. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does GivingTools integrate with? GivingTools integrates with PayPal and Stripe for payment processing. These connections support organizations that collect donations and manage transaction options through established payment platforms. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does GivingTools offer? GivingTools provides webinars, documentation, and videos to help teams get started. Webinars support live, guided instruction; documentation offers written reference material for setup and feature review; and videos give visual walkthroughs that users can watch at their own pace. Getting Started and Support ### What customer support options does GivingTools offer, and how do users rate the experience? GivingTools offers email/help desk support and chat. Users frequently describe the support team as responsive, timely, friendly, and thorough, with detailed answers and hands-on setup assistance. Several reviewers report quick issue resolution, including help during technical problems, though some users note occasional login or processing errors. Answer based on 26 reviews Reporting and accounting ### How well does GivingTools handle reporting and accounting? GivingTools provides downloadable financial reports and exports that help nonprofits reconcile donations and support accounting workflows. Small nonprofit and church teams often find the reports useful and straightforward after setup, but some users want more report customization, saved views, clearer columns, and easier search or data-processing options. Answer based on 18 reviews ## Features AI summary Based on 2,971 Nonprofit CRM reviews Capterra data shows that buyers of Donation Management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) GivingTools supports **Donation Tracking** and **Online Giving**, giving organizations a way to monitor contributions accurately and collect donations through digital channels. However, it does not include **Contact Management**. Instead, it offers other important features that reviewers also value, such as **Donor Management** (**57%**), **Payment Processing** (**61%**), and **Reporting/Analytics** (**45%**). These features help nonprofits organize donor records, handle transactions efficiently, and review fundraising results, allowing teams to make better decisions and manage donor relationships more effectively. Donation Tracking 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Online Giving 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Donor Management 4.3 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Payment Processing 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reporting/Analytics 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Campaign Management 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results GivingTools 25 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Mobile Giving: Ability to make a donation from a mobile device/app - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (53) 4.4 Based on 53 reviews ## Pricing Value for money 4.9 (49) Free Trial [View pricing plan details](https://www.capterra.com/p/142253/GivingTools/pricing/) Flex $0.00 It includes: - Automatic PCI Compliance - Instant Account Setup Time - Text-to-Give Included - Unlimited Number of Appeals - Unlimited Users Standard $15.00 Flat Rate,Per Month It includes: - Unlimited Users - Account Setup Time - 3 Business Days - Paypal Processing Option Included - PCI Compliance - 15-Minute Annual Self-Assessment Questionnaire - Text-to-Give Included - Unlimited Number of Appeals Value $30.00 Flat Rate,Per Month It includes: - Account Setup Time - 3 Business Days - Paypal Processing Option Included - PCI Compliance - Automatic - Text-to-Give Included - Unlimited Number of Appeals - Unlimited Users Value for money 4.9 (49) 4.9 Based on 49 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (59) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (59) 4.9 Based on 59 reviews ## User reviews Overall rating 4.7 Based on 64 reviews Filter by rating Counts reflect reviews available in this feed. 5(48) 4(15) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer President Used the software for: 3-5 years ### "Our small organization loves Giving Tools!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 25, 2025 The best part for me is the ease for our donors. It is simple and straight forward. Establishing appeals for specific fund-raising works well too. The links work and are secure. I am very happy with Giving Tools for our non-profit organization. Pros We are a small organization, and the personal help and troubleshooting along the way has been amazing. Jason in customer service is timely and extremely helpful. The giving portal is easy for our donors to use. We are 100% funded by private donations so the ease and security of the site is vital. Cons The report generation is not the easiest, and when recording the donations and trying separate out the fee of that donation, it isn't immediately available. But overall, I am so very happy and thankful for the site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer director Used the software for: 1-3 years ### "Giving Tools is an excellent platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2019 We do gift shop sales, online sales of books as well as donations. Giving tools handles all of these very easily, with room to grow. Pros I like its ease of use as well as its support of our nonprofit mission. Customer service is excellent. Cons No complaints. Giving tools works exactly as it should. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-founder Used the software for: 3-5 years ### "Mostly Happy" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 17, 2023 Good Pros Ease of use and integration into website Cons Reporting & notification of rejected payments from donor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Benjamin L. Marketing Manager Used the software for: Less than 1 year ### "Perfect for what we were needing and then some!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2017 This software allows us to get more donations and quicker than before. Allows us to seamlessly integrate through our website to be able to keep traffic focused on what's important to us. This also allows the donor to manage their payments easier than going through us, and saves us a ton of money in the long run compared to nearly any other software out there. Pros Most: Customer Service, hands down the most responsive and willing team to work with from asking questions, fixing a couple minor bumps I had, and reconfiguring to specific needs in one area. They are great and willing to help whenever possible. Then I would have to say the value of their system and service for the price you pay is beyond awesome. They are straightforward in what they offer and they have some of the best rates that I have found out there. For what we were needing, GivingTools has been the perfect fit. Their system is pretty easy to learn and understand, and it has been fairly simple to train our staff on how to use it and implement it into the support raising. To lock in the rates GivingTools have negotiated with BluePay and still be able to integrate their systems into outside 3rd parties like Salesforce is outstanding as well. For a medium size non-profit that is steadily growing that value and ease is not overlooked. There are lots of other pros to GivingTools that I would highly recommend anyone searching and investigating Donor Portals, should look no further and give them a try. I doubt you will be disappointed. Cons Downloading the reports and understanding them with BluePay's reporting does take a minute to understand. I'm a very skeptical person so it took me a couple months of digesting the reports to fully believe everything was there and it was working properly. But I also didn't have the proper time to be able to invest fully into learning the reporting until about 2 months in. But once I sat down and reconciled everything and took a day to understand the language and learn how to merge with our old/current system is all made perfect sense, just needed that time for my brain to catch up. This should not be a deterrent though, but just recommend being sure to ask questions and take the time to learn how to quickly merge with your current accounting processes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Program director Used the software for: 3-5 years ### "Almost there...." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 27, 2019 Amazing customer service. I still think there are aspects that could be improved (see above). Pros It looks professional, easy to add to website, easy for donate to navigate original donation. I’ve always had amazing customer service experience with this company. Cons Switching from 1.0 to 2.0 version was a night mare. In order for donate to adjust their monthly donations they have to cancel and then create a new one. This is often confusing for donors and has caused us trouble. I’m thankful that you now send emails to us and donors when their card is denied for whatever reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: 3-5 years ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2019 Love it! I couldn’t be happier!! Pros The cost to me was a big one! As a non-profit that takes a lot of recurring payments it’s a very simple system that is easy for me and the donor. The cost of ACH’s was unmatched! Cons There were some quirks with version 1 but V2 is much better. There are still a few odd things on the donor side that I don’t understand, like they can’t alter their existing giving, they have to cancel it and create a new pledge. We are using blue pay as our processor and there are some things I don’t like about that integration but that’s not giving tools fault! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 1-3 years ### "Good,, Inexpensive Fundraising Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 17, 2023 Giving Tools has helped us raise money for our non-profit. It provides all the basic components of fund raising and makes money transfer easy. Pros Giving tools is both inexpensive and a great help at setting up effective fund raising campaigns for our non-profit. Cons We use them to coordinate with Bambora, a service that receives funds and transfers them to our bank. Bambora has a complex system of sending funds to our bank that is quite difficult to incorporate into our accounting software. It was not easy to figure out.. It needs to be made much simpler for Giving Tools to be a top flight program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Volunteer Used the software for: 1-3 years ### "Works well for our church! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2023 Pros It was easy to setup and easily gets everyone the information they need Cons Sometimes I get mixed up between the giving pages and campaigns but eventually I find what I’m looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Finance director Used the software for: 3-5 years ### "GivingTool is amazing! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2023 Pros Ease of use and responsiveness. The product has a great dashboard! Cons The software won’t notify you when a donor cancels a donation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Lead Pastor Used the software for: 3-5 years ### "This is a great company all around. We couldn't have been more please with our experience!" 5.0 February 20, 2018 Pros It was very easy to use and to set up. We had never used online giving before, so this was a new world to us and givingtools helped the transition be super smooth. Customer support is a huge deal for me and givingtools had amazing support. I was weary of not having a phone number at first, but when I realized how quickly they respond to email and how detailed their answers were, I was thrilled with the service. It actually saved me a lot of time to just email my question and see the answers rather than sitting on hold through a phone automated system like other companies do. We used givingtools for over two years without a problem. We have just now switched to a different product because of a complete overhaul to our records integration, but our switch had nothing to do with any problems from givingtools. In fact, givingtools customer service was amazing at helping us make the switch and never tried to pressure us with sales tactics like some companies might do. I would highly recommend givingtools to any church looking to get started with online giving. You won't be disappointed with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142253/GivingTools/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [DonorPerfect vs GivingTools](https://www.capterra.com/compare/2698-142253/DonorPerfect-Fundraising-Software-vs-GivingTools)