# SMTPProvider Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SMTPProvider the right Email Marketing solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142260/SMTPProvider/reviews --- SMTPProvider 4.3 (10) [View alternatives](https://www.capterra.com/p/142260/SMTPProvider/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Reviews of SMTPProvider Ease of use 4.3 Customer Service 4.2 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Ajeya P. Developer Textiles Used the software for: 2+ years ### "100% Email INBOX" November 24, 2021 4.0 The support team is great, they helped me configuring the setup. Pros After using the service we noticed huge improvement in our email deliverability. Our email open and click rates improved noticeably. The email bounce rates are much lower in compared to our previous service provider. Cons The dashboard report is good but it could me improved . Reason for choosing SMTPProvider Reasonable Pricing Review Source koffi Évariste K. web Master Computer Hardware Used the software for: Less than 6 months ### "smtpprovider logiciel d'envoye de mail marketing" September 7, 2023 5.0 je les utiliser pour un client Pros smtpprovider logiciel d'envoyé de mail marketing pour des campagnes Cons le logiciel n'est pas trop reconnus dans le digitale Review Source GF Grant F. CEO Telecommunications Used the software for: Less than 6 months ### "Beware the 1 month cancellation - even if you are testing!" August 23, 2018 2.0 Pros was initially good service when trying to get the sale, then handed over to account manager and wasn't great - test didn't work for us, but then found out we were locked into another month cancellation period. Cons cost us some amount to send 6 emails so wouldn't recommend Review Source GE Garry E. Technical Sales Manager Used the software for: ### "After 3 years, still great for me" July 17, 2015 5.0 I have used smtpprovidor for 3 years now. It has served us well and generated us at least 50% of our new business. I send only 5000 emails every two weeks, normally without error. With every SMTP service provider there will be some issues, it's how you resolve them. Blacklisting or technical issues will arise from time to time. I simply use the online chat to resolve any problems. There is always someone there at all hours ready to help you. The advisors are always very polite and helpful and will normally resolve any issues within 10-30 minutes, depending on the problem. I would not hesitate in recommending SMTPProvider to anyone. Fantastic price, great product & backed up by an excellent professional service. Review Source AL Alexandra L. Operations Manager Used the software for: ### "Good product. Great customer service!" June 20, 2015 5.0 I have used many different providers before but SMTPProvider is the best one thus far. The customer service is so easy to contact and easy to talk to. So far, i have not encountered any problems with them. As a client I was able to test their software with ease. Throughout the whole testing phase, the customer service was very helpful. When we finally became a paying customer, we had ZERO PROBLEMS. I am so glad to have chosen SMTPProvider and I hope they keep up the great work. Review Source PR Pablo R. CTO Used the software for: ### "SMTPProvider offers great service & support" July 25, 2015 5.0 I recently tried SMTPProvider and I got great results and support. I needed some specific configurations on my DKIM and SPF settings and got great answers from the support team (Avi). They solved my requests and provided accurate responses. I will recomend SMTPProvider to my customers and partners. The only cons I would mention is that the UI needs to add some small features, like password reset for additional accounts and SPF / DKIM validation. Review Source SS Steve S. Private Used the software for: ### "Great Company, Great People" August 6, 2015 5.0 I have been with this company for about 8 months now and they are on point! They will not only respond to their live chat 24/7, they also offer support. I had one issue with delivery and it was on my side. Avi walked me through troubleshooting MY software and was a pleasure to work with. BOTTOMLINE: These guys rock!!! Review Source Response from SMTP Provider December 5, 2016 Hello Steve, Thank you so much for your appreciation. FS Frank S. Used the software for: ### "Good Support, Friendly Service" June 1, 2015 5.0 The SMTPProvider is a reliable email provider with good and friendly support, we send our newsletters using their service and satisfied with delivery rate as well as happy with their assistance. Review Source Response from SMTP Provider June 1, 2015 Hello Frank, Thanks for your review. We are glad to fulfill your requirement. EO Efex O. Used the software for: ### "i need unlimited SMTP" December 3, 2016 2.0 i want to buy your product SMTPProvider but i have perfect-money to make my payment is this service unlimited Review Source Response from SMTP Provider December 5, 2016 Hello Efex, Thanks for your query. Please come to SMTPProvider.com website Live Chat. We are 24/7 available to assist you. PR Paul R. Sales Consultant Used the software for: ### "Perfect Customer Service" June 8, 2015 5.0 Customer service are very quick in resolving the problem and prompt solution to the inquiry. Perfect in assisting everything. Made everything very easy because they help from start to finish. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.