# Thought Industries Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Thought Industries Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more. Source: https://www.capterra.com/p/142263/IDI-Billing-Solutions --- # Thought Industries Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Thought Industries ## What is Thought Industries? Thought Industries, the #1 B2B customer training platform, enables enterprise organizations to optimize the management and delivery of their client-facing training. More than an LMS, this platform is built to help businesses retain customers through effective, powerful online learning experiences using webinars, events, courses, and incentive-based engagement tools. Build, deliver, monetize, and analyze all aspects of your learning initiative from our consolidated, cloud-based platform. ## What is Thought Industries used for? [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[eLearning Authoring Tools](https://www.capterra.com/elearning-authoring-tools-software/) Overall rating Based on 79 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Thought Industries alternatives Highest Rated [4.7 (594)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (131)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (482)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Course Management 4.2 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Course Tracking 3.9 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user Certification & Licensing 4.0 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Asynchronous Learning 4.5 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Built-in Course Authoring 4.2 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Tools that allow users to create and publish courses and course material/content Learner Portal 4.4 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Thought Industries 115 features Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Informs of any account changes and notifications Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Assign issues and tasks based on availability or required skills Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Record audio and/or video Supports learning paths that combine in-person classes with online/virtual courses Tools that allow users to create and publish courses and course material/content LMS functionality built-in for content delivery Create and manage digital catalog of products/services with their details, specifications, and price Create and distribute custom certificates for achievements or assessments. Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Maintain personal certifications/qualifications Identify customers at risk of migration and activate strategies to retain them Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Interprets what a user is doing based on context and helps guide them through the process. Software specialized for corporate use Developing custom training courses for educating employees or for teachers to create courses for their students Create, organize, and assign courses to users Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI). Track which progress and course materials have been completed by each user Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Store and organize information about customers and previous interactions Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Establish guidelines about how much and what kind of data can be stored in the repository Graphical representation of data Tools that provide relevant information at specific times to support judgments and courses of action Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Software specialized for companies that sell courses/content Tools to improve and measure employee satisfaction and involvement Online portal where employees can access and track their own information Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Search for specific words or phrases within a document or database Games or game-like elements to track progress and reward accomplishments Track student's scores and grades on course materials Allow the audience to interact or engage with the content Students are encouraged to interact with technology-enabled study materials during the course of learning Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Students can access materials and communicate with instructors via their online student profile Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Ability to chat online in real time Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses Planning, organizing, and controlling the distribution of information or videos, images, audio, and other content Distribute training content in bite-size pieces that can be consumed in short periods of time Access for students to complete learning materials on mobile platforms Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making Observe and track the demand, usage, progress or quality of a system, product, or user Collect information from multiple sources Manage and support multiple languages Identify, track, and respond to negative feedback Students can learn from one another through creation and sharing of their own learning content such as flashcards. Predict future data based on historical data sets Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Brief assessments used to measure knowledge and skills Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Assembling information about a topic of interest and building content paths without assistance from third parties Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Create tools to promote social interaction and learning between students/trainees and instructors/trainers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Dictate the order and pace of an eLearning course, including the logic for how different learners progress Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Create tools to measure student retention of learning material and lessons Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Software designed for companies who offer training programs to clients Track employee/learner's progression through training programs Guide new users to understand and become proficient in using a product or service Connect with meeting participants remotely over video Store and manage online video content Supports various video file formats Classes/sessions accessible via web browser of built-in video conferencing Interact with data visualization elements, such as charts and graphs, to drill down into data An extended application or connector that enables users to perform additional services with their current set of tools Analyze lost and won opportunities Get Advice We can help you find the software with the features you need. Features 4.2 (79) 4.2 Based on 79 reviews ## Pricing Value for money 4.4 (60) ### Starting price Free trial not available Value for money 4.4 (60) 4.4 Based on 60 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (72) 4.4 Based on 72 reviews ## User reviews Overall rating 4.6 Based on 79 reviews Filter by rating 5(51) 4(23) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent YJ Yashovardhan J. Researcher Education Management ### "Best-in-class learning Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2023 My overall experience with Thought Industries has been very positive. The platform is both powerful and user-friendly, and the customer service team is always available to quickly answer questions and walk me through any difficult tasks. The platform also offers a wide range of features and customizations which allow me to tailor my experience to meet my exact needs. Additionally, Thought Industries takes great care to provide up-to-date and relevant content, which lets me stay ahead of trends and stay ahead of the competition. All in all, Thought Industries is a great platform that I would highly recommend Pros I most appreciate Thought Industries' dedication to helping companies provide best-in-class learning experiences for their audience. Their easy-to-use platform makes content creation and delivery streamlined and engaging. They also feature an incredibly comprehensive suite of tools and services to support customer success, with updates and improvements being made regularly. The customer service is top-notch and their pricing models are both flexible and affordable. Cons I would say the main drawback to Thought Industries is the customization options. It can be limiting if you want to create a customized learning experience. Additionally, the platform lacks some of the advanced features that other platforms have, such as quiz creation and detailed analytics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CX Delivery Manager Research ### "Leaves much to be desired" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 24, 2021 We haven't realised any benefits as yet, but we have realised there is extra software and API integrations we need to make, to get this to a position where it comfortably meets our requirements or even just in as good as position as what we left behind. The support you get and the desire to improve Ti with feedback and solutions is lackluster, it comes across that Ti do not want to listen or help find solutions. They are also reluctant for anyone to contact them. Pros The best part of the solution so far is the progress bar which includes the items which learners need to progress to complete their course. Cons The software leaves much to be desired. We switched from an old provider to this solution but it's unfortunately been a backward step. The UI is dreadful, clunky and not intuative. There's a lack of features on the platform. The reporting that you can get out of this platform is pretty poor too. Nothing comes easy with this solution. Switched from [NovoEd](https://www.capterra.com/p/156719/NovoEd-Learning-Platform/) Good Question. Business leaders prior to the current team thought it would be a good solution Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2022 We're sorry to hear about your experience with Ti to date as we pride ourselves on providing the best solution to all our clients. We would love the opportunity to understand more about the limitations you are experiencing and the areas you find clunky and unintuitive. Ti is very configurable so we may be able to resolve some of these issues via a configuration review. We also have released a new content authoring interface that clients are finding very user-friendly and intuitive. I would encourage you to please reach out to your CSM and discuss your challenges. We look forward to doing everything to ensure you realize the benefits you are hoping for. AU Anonymous User Senior Director Professional Training & Coaching ### "Easy to deploy, would use again" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2021 Great experience Pros The product was really to use and our developers had nothing but good feedback. Additionally, TI was very helpful in creating custom changes when requested in a prompt and efficient manner. Cons I am unaware of any negative feedback. Any changes that I, personally, requested were responded to promptly and actioned as we were able. Reasons for choosing Thought Industries Our developers recommended this product and after a review it was as good as advertised. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 12, 2022 Thank you for the glowing review! We're so glad to hear you're having a positive experience with our platform. SM Sam M. EVP Professional Training & Coaching ### "Best solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 21, 2021 We needed to do a number of work arounds to get the system to do what we wanted but it worked. It is being used by our end users and have helped us move our courses online. Pros TI is the only company that has ALL the capabilities we need. They are also continually looking at improving the system as well as expanding the languages available. Cons It is my understanding that TI will be adding additional capabilities very soon that will cover a majority of our requests so at this point I cannot say what I like least. Reasons for choosing Thought Industries It had the capabilities we needed to match our process as we are an application based training organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Hi Sam, thank you so much for the review! We are so pleased that you have had a great experience with TI. We are continuously improving functionalities and capabilities. I'm very excited to be working closely with your team in 2022 to ensure that you are leveraging the best that the platform can offer! Best, Elaine EL Emily L. Customer Education Intern Computer Software ### "Great LMS that prioritizes usability and transparency" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 15, 2021 Pros The biggest advantages of TI is the ease of creating new courses or webinars to launch. There is a good amount of customization that is allowed, yet not too much that makes it overwhelming or difficult to navigate. Cons It is difficult to import in questions to build quizzes and assessments when there is a large external question bank. The GIFT format is not very friendly and often incompatible with the normal language's syntax. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2022 Hi Emily, thank you for taking the time to submit your review. We're always looking for ways to improve our platform so we have taken note of your feedback, we appreciate it. JC Josh C. Learning Experience Designer Computer Software ### "Thought Industries works to provide a great experience for both the designer and end-customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 15, 2021 Pros What I like most about TI is that they take our feedback seriously and are always working to improve their software (and thus our and our customer's experience). Cons The thing I like least is that when using the native course authoring tool, your work is not auto-saved. You must click the Save button. This is doubly frustrating when creating an activity; you must first save the activity and then save the page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2022 Thank you for your review, Josh! We are big believers in continually improving our system in line with customer feedback. We have let your CSM Amanda know about the current feedback regarding Auto Save and will continue to keep your admins updated with future functionality releases. Thank you so much. GO Giovanna O. Instructional Designer Computer Software ### "As we near full launch of our school..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2021 Overall, my experience with Thought Industries has been extremely positive. It is a fun project to get off the ground, and we're looking forward to a full launch of our school in Q1 2022. Our beta periods and smaller launches have gone very well so far. Pros I have found the overall school configuration and course authoring easy to use. There are many ways to customize the learner's experience. The people at Thought Industries are great to partner with, especially \[SENSITIVE CONTENT\]. She helped our team navigate all the parts to get our school up and running. Additionally the support team members I've encountered \[SENSITIVE CONTENT\] are very thorough, with quick replies & recorded video explanations. The Office Hours and the academy are great resources for learning the platform. Cons The reporting continues to evolve, and I appreciate that movement forward. However, understanding how the report "dimensions" match up with the fields of the platform is not always clear, as different wording is used. So that takes a bit of trial and error. Additionally, I wish there was more ability to target messaging to different Panoramas at the page and course detail sidebar levels. Finally, the learning paths could benefit from more customization options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Thanks so much for the review, Giovanna. Really appreciate the kind words and am especially happy to hear you're enjoying working with our teams. We love your team, you all have been so organized, patient, and creative during the implementation process. Thanks for all your hard work. Additionally, we definitely will take the feedback around some of the areas for opportunity. 2022 is going to be a great year. If you have any specific further questions, feel free to reach out to your CSM, James W. JD Jeffrey D. Director of Product Professional Training & Coaching ### "Solid eLearning platform with ability for multi-instance setup" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 15, 2021 The team is generally easy to work with. The Tech Support team is really good and very responsive. The Customer Success support we receive hasn't been as helpful - nice people, we have just had a different manager assigned to us every 6 months. Pros Course authoring tools are good and allow for many different page and media types. For us, the Panorama functionality is a must and it works well - allowing us to setup unique instances for each of our clients. Cons Some functionality/page types are clunky - workbooks don't allow for easy editing, sublicenses don't offer much functionality like we would expect them too, the reporting, while vast is missing some key connection points to make it work for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2021 Hi Jeff, thank you for your feedback! We are so pleased to hear that you have found value in the course authoring tool and the Panoramas. I hope to be able to partner more closely with you in the new year and I'm looking forward to discussing your additional reporting and panorama needs. Best, Elaine C. EB Eileen B. Director of Professional Development Hospital & Health Care ### "Good Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 14, 2021 Standardizing the agency learning/professional development experience Pros Presentation/look/user ease. Allows for individualized program pages fo0r easier management and administration. Cons Reporting functionality is not what we were told it would be when we bought into the software. Switched from [GoSignMeUp](https://www.capterra.com/p/62970/GoSignMeUp/) needed more functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 12, 2022 Hi Eileen, thank you so much for the review. We are really glad that you've had a good experience with the platform. I'm looking forward to working closely with your team in 2022 to address your reporting needs. Best, Elaine AB Ashley B. Operations Coordinator, Program Manager E-Learning ### "Great B2B and B2C eLearning Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 14, 2021 The division of my organization that uses Thought Industries migrated away from a website that was built by a small company. It was old and rusty. We also had multiple websites for each of our B2B clients that wanted administrative access to oversee learner completions. Thought Industries has helped bring a fresh look as well as an easier to use platform for our B2B and B2C clients. We have been able to combine the multitude of legacy sites into one with the Panorama feature, which is fantastic. Pros The ease of use is fantastic. I love the Office Hours as well. The support team puts this together for weekly customer education on new and current features. Cons There are things that wish the software would do, however increasing my proficiency on the software may generate a solution that is already there. Learner tracking is one thing that I wish was easier for my use case. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2021 Hi Ashley, thank you for the glowing review, we are so happy that you find the Thought Industries platform to be as proficient and easy as we do! Let's get together in the new year and put together a plan on how to get the most out of the platform, we have some new courses and learning paths in our Academy that could be a great "refresher" and help find out what's really possible to build. We are excited to dive in! Regards, Hannah C. [View all Reviews](https://www.capterra.com/p/142263/Thought-Industries/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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