# Page 2 | vcita Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is vcita the right Appointment Scheduling solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142264/Appointment-Scheduling/reviews --- vcita 4.5 (291) [View alternatives](https://www.capterra.com/p/142264/Appointment-Scheduling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of vcita ## Showing most helpful reviews Showing 26-50 of 291 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ZC Zarinah C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "One of the best ones out there, but still needs work." January 13, 2026 3.0 The email customer support was a pain. Took too long to get an answer. By the time I got a reply, I couldn’t see it because I was actively working by then. Email tech support is too time consuming and disrupts my schedule. Pros The client portal flow for both the backend and the clients. Clean, easy, and professional looking. I love how I had sort of a “control panel” with functions to choose from without leaving the client portal. The price was reasonable. I love the “contact widget” that is placed on my website. I like the questionnaire feature within the booking flow. I like that’s it HIPPA compliant. Cons Google calendar integration. It would block off old events that were deleted months ago from being available by clients. Almost every 3rd Saturday was not showing as available for scheduling. Literally lost potential sales until I discovered it recently. Also, the sms function seems to be unreliable despite having enough credits (only with certain clients from time to time, but recently became more frequent). There wasn’t a true waitlist for service appointments, only for “events” Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) Reason for choosing vcita The client portal features for both the client and the back end. Also the forms features. Switched from [TimeTap](https://www.capterra.com/p/139709/TimeTap/) Timetap had too many glitches and the interface look outdated. Also, no true client portal. Review Source DT Deidra T. Owner Individual & Family Services Used the software for: 1-2 years ### "Affordable option that really offers everything you could need" January 12, 2026 5.0 The customer service has been fantastic. Very knowledgeable and helpful. Timely as well. I will continue to use vcita as long as we can. Pros the way the calendar works really makes sense to me. It has a lot of great options for marketing but also for the overall organization of the platform. Cons There are small glitches here and there. Overall, I really wish we could make outbound calls with our assigned business phone number. That would be a game changer for us. We also have issues with the tipping option for invoices sporadically, and I do wish we could confirm appointments for clients in cases where they tell us directly rather than through the automated system. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing vcita cheaper but also offered all the features I wanted. I liked the way the calendar worked. Review Source CP Courtney P. Advocate Education Management Used the software for: 2+ years ### "Great value for small consulting business" January 13, 2026 5.0 Overall great value for small business. I love all the tools that are available to help support many of the functions of our business. There has been great customer service and they listen to our needs. Pros It is perfect for a small, growing business of consultants. Lots of features such as marketing and reporting that helps guide our decisions. The customer service has been outstanding and listens to our concerns and makes updates as possible to help support us better. The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars. Love the client portals that give a sense of security for document management and a level of autonomy for clients to see invoices, pay invoices, and schedule services. The program is very straightforward with a small learning curve but is great for mobile or desktop applications. Truly is a good value for the money. Cons While there is great team collaboration, the dashboard is visible to all levels of the organization. Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their positions. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Cleo Integration Cloud](https://www.capterra.com/p/123016/Cleo/) Reason for choosing vcita Ease of function and more options for things like reporting and scheduling Review Source OW Olga W. Owner Alternative Medicine Used the software for: 2+ years ### "Wellness provider" January 15, 2026 5.0 Pros I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking platform. I transitioned from a different system because I needed extras like being able to sell packages (vs single services), offer occasional discount codes, communicate with clients privately while keeping all the communication in the same place to refer to for later. I also like being able to send out e-newsletters and have an AI feature to help me polish my messages and give suggestions with integrated call to action buttons. And lastly, it gives multiple integrated ways to collect payments and issue automatic receipts that has my branding on everything. Cons Currently there's still no automated new client intake forms that is as smooth as a couple of other platforms I had seen. I hope it happens in the future though. I do have a workaround for it, so it's not a dealbreaker but I hope to see an ability to automatically ask all my new clients to complete a few required forms and automatically remind them if they haven't yet completed them before their first appointment (such as Jane app). Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) needed a more comprehensive resource with additional features Review Source Andrew B. Managing Director Hospitality Used the software for: 2+ years ### "Excellent scheduling features, with lots of different tools to increase sales" January 7, 2026 5.0 We've used this software for over 4 years now and it has added new beneficial features as we've gone along. It has helped us see a much larger percentage of direct online bookings from customers since we've begun to use it. Pros It has lots of helpful auto features which allow you to maximise income streams. The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels. The overall price for this if paid yearly is very reasonable for the functions offered. Cons The only element we'd like to see is the ability to book multiple people into one activity rather than needing to do a person by person. This would be an option for a dropdown menu of some type. However this is manageable as we've found suitable ways around this that doesn't impact our customers. Review Source MJ Margaret J. Owner-Instructor Education Management Used the software for: 6-12 months ### "Great program, depending on what you are using it for" January 13, 2026 4.0 Overall, I find it to be a useful platform for scheduling courses. The dashboard is easy to navigate and it is easy to share links to allow others to register as well. Vcita is a useful platform for single person registration. Pros I really appreciate the ability to coordinate the schedule with other schedules. I also appreciate that I can see conflicts from my personal calendar and visa versa. The platform is easy to navigate. Cons I wish it was easier for people to schedule groups or appointments without me first placing it on the calendar and sharing the link. I also wish people could sign up more than one person with on email address, as that is a challenge when a parent is attempting to sign two children up for a class. I also wish it allowed clients to choose from open times to schedule for a group Alternatives considered [Enrollware](https://www.capterra.com/p/109750/Enrollware-Class-Registration/) Reason for choosing vcita Enrollware has a hefty monthly fee and as a new business, I do not have stable income to make that worth while. Review Source LP Lee P. PGA Golf Instructor Sports Used the software for: 2+ years ### "VCITA SCHEDULE" January 13, 2026 5.0 Overall I feel that Vcita makes it easier for me, but the key factor is that it makes it better for the students that take lessons from me. There are a few tweaks that I believe would make it better that once the student has paid for a package - they can click to where it allows them to schedule a lesson without a payment link attached. Maybe I am missing something. Pros Vcita makes my scheduling simple for all my students and sending out marketing. Also allows my students to pay online especially when pay once they book a time. Cons I wish that we have access to the better marketing tools as this make my advertising better. I feel that this make it better value. Review Source DM Donnie M. Chief Revenue Officer Staffing and Recruiting Used the software for: 1-2 years ### "Vcita runs in the background so I don’t have to" March 15, 2026 5.0 The clients used to forget the date/time of their scheduled video shoot but now with the automated messages sent by Vcita, they remember. I was able to create my terms/conditions prior to payment – this was good. With Vcita, I rarely get double booked. Pros It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be honest, I think that having all my employees listed on there (as opposed to having one employee listed) has worked out way better than I expected and has not crashed yet. Cons If two or more customers are registered under the same name, Vcita will merge their information and send the email address of the old customer to the new customer. This is "normal" according to Vcita support which blows my mind. Every time I try to export more than a handful of files Vcita will crash and I’m unable to get my data out, good luck trying to leave Vcita. The pricing is a little too high as well. Review Source JW Joe W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Vcita is invaluable to my business " January 16, 2026 5.0 I've been using Vcita for four years now, and it is really a rock-solid application that is invaluable to my coaching and my business Pros What I love about it is the fact that it brings everything together. All aspects of my coaching I can handle through Vcita, and I love the fact that they're always upgrading and improving the services Cons Sometimes, the calendar still takes a while to load. This is the same for desktop, iPad, and phone. Review Source DS Davide S. Consulente Architecture & Planning Used the software for: 6-12 months ### "Il Piattaforma All-in-One per la Gestione e la Crescita delle Piccole Imprese" October 23, 2025 5.0 vCita è una piattaforma intelligente, potente e user-friendly, ideale per i consulenti, gli studi legali, i servizi di fitness, i servizi a domicilio e qualsiasi altra piccola azienda basata sui servizi. Rappresenta una soluzione all-in-one che elimina la necessità di far coesistere diversi strumenti scollegati (calendario separato, sistema di fatturazione separato, CRM separato). Pros Non si limita a memorizzare i contatti; funge da archivio centrale online dove ogni interazione del cliente viene tracciata: appuntamenti, pagamenti, fatture, documenti condivisi e conversazioni (via e-mail o SMS). Avere una visione a volo d'uccello della "storia completa" di ogni cliente in un unico posto è fondamentale per fornire un servizio altamente personalizzato e professionale. Cons Nessuna nota dolente nel nostro utilizzo sin dal primo giorno, Permette una gestione efficiente, supporta la crescita e offre un'esperienza cliente fluida Review Source GM Gianni M. Marketing Manager Sporting Goods Used the software for: 2+ years ### "A CRM softwares for all business and organisation sizes." December 31, 2024 5.0 The product has provided us witha reliable online payments portal and appointments scheduling platform for all our events. Pros The software allows seamless sending and recording of messages. Use of Vcita increase speed to which payments are received. Cons The product very effective its implementation delivers high value. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Our previous vendor was very expensive and we were on a very tight budget. Review Source VR Verified Reviewer Ingénieur Civil Engineering Used the software for: Less than 6 months ### "Un hub tout‑en‑un pratique pour gérer rendez‑vous, clients et paiements" December 29, 2025 4.0 Vcita est très efficace pour une petite structure de services qui veut professionnaliser la relation client sans multiplier les outils. Pros La prise de rendez-vous en ligne est ce que j'aime le plus, le CRM, la facturation client et les paiements réunis dans une seule plateforme facile à configurer. Cons Je trouve le tarif un peu trop excessif, il peut monter vite dès que l'on a besoin de certaines options ou de plusieurs utilisateurs. Review Source LB Lucia B. HR Manager Information Technology and Services Used the software for: 2+ years ### "Modern appointment scheduling software." December 17, 2024 5.0 Introduction of Vcita in our organisation has enabled us to reach high levels of productivity through increased customers satisfaction. Pros The product ensures real-time calendar view and integration. Professionalism of the software in scheduling meetings . Cons The software highly depends on stable internet network connection wich os an issue especially in rural areas. Review Source LM Lisa M. Chiropractor Alternative Medicine Used the software for: 1-2 years ### "Vcita is THE BEST!!" September 17, 2024 5.0 Overall, vcita has been a huge help to my business. I can easily add, change and remove appointments. I can be in touch with clients, and they can easily reach me. That is so important to my business. Pros I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the calander. I also like the email feature that allows me to stay in touch with my patients. Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away. Cons Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message. Review Source Response from vcita September 24, 2024 Thank you, Lisa! We're very happy to have you as a client and to be able to support your business! MER MARIA ELISA R. ABOGADO Judiciary Used the software for: 2+ years ### "MARIA ELISA RODRIGUEZ CALISTRO" September 16, 2024 5.0 Ya lo he dicho en mi comentario general, es muy satisfactoria Pros Realmente es un programa que me ha resuelto la coordinación de la agenda, llevo 3 años utilizándolo y no he tenido problemas con él, es muy intuitivo, por lo que necesitas dedicar mucho tiempo a que funcione correctamente. De esta forma, cada consulta, ya esta paga, y conforme a mi disponibilidad de agenda, no tengo pensado cambiar. Elisa Cons Una vez que le he aprendido a usar, nada me disgusta Review Source Response from vcita September 24, 2024 Thank you, Maria, for your review! We're very proud to have you as a happy customer! LR Lori R. VP of Operations Broadcast Media Used the software for: 2+ years ### "Love using vcita" September 13, 2024 5.0 Customer service has always been very quick to respond and extremely helpful! Pros Easily syncs with our Gmail and Google Calendar for the entire team. Cons Limited to taking credit card payments with PayPal or Stripe. Review Source Response from vcita September 24, 2024 Thank you, Lori, for your rating and feedback! We really appreciate you as a customer and are happy to support your business! LD Latoya D. Founder Cosmetics Used the software for: 2+ years ### "Worth the investment " September 14, 2024 5.0 It has made my small business much more efficient Pros Its extremely user friendly! Its an all in one interface Cons It doesnt integrate well witg Instagram Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) This was easier to use and had all of the features I was looking for in one place Review Source Response from vcita September 24, 2024 Thank you, Latoya, for your review! We're proud to have you as a vcita client and to be able to make your business more efficient! AH Angela H. creator and spiritual director Religious Institutions Used the software for: 1-2 years ### "It's worth the investment" September 18, 2024 4.0 Very good. I have been using it for one year, and now I have more clients, and my system works. Pros The app. The scheduling. The payment method set up. The Zoom integration. The customer service. Cons Not user-friendly with MailChimp or Squarespace. The additional cost for coupons and fliers. Not being able to delete recurring events when the event didn't happen. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing vcita vcita was easier to manage, and actually less expensive. Review Source Damon M. Owner Consumer Services Used the software for: 1-2 years ### "Vcita for President 2024! Make America User Friendly Again!" September 13, 2024 5.0 Overall I enjoyed using the software and personal interactions with the staff were always pleasant Pros The freedom to do everything necessary to run a small business Cons The credit card processing procedures were a bit ridiculous Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing vcita More bang for the buck for a small business Review Source Response from vcita September 24, 2024 Thank you, Damon, for your amazing review and feedback! :) We're proud to support your business! The vcita team vP ville P. specialist Computer & Network Security Used the software for: Less than 6 months ### "vcita Review" March 1, 2026 4.0 Pros The "All-in-One" Convenience, Automated "No-Show" Prevention, Seamless Website Integration, Robust Calendar Syncing Cons The Mobile App Performance, Pricing "Feature Gates", Customer Support Delays, Limited Customization in Emails Review Source SA Shawnna A. Certified Travel Advisor Hospitality Used the software for: 6-12 months ### "CEO/ Founder " September 13, 2024 5.0 Very nice very helpful staff, awsome reponse time when help is needed. Pros Very helpful and helped my business format out alot Cons That my payments documents whete missing for dats before i had to call to have them refreshed back to my platform. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) You all system is easier to navigate, and staff very helpful Review Source Response from vcita September 24, 2024 Thank you, Shawnna, for your review and feedback! We're happy that our team and solution are helping your travel business! The vcita team AS Allison S. Dance teacher Architecture & Planning Used the software for: 2+ years ### "VCITA good review" September 13, 2024 4.0 Pretty good. I also used the option to write up client notes after sessions Pros I can make appointments and pre-charge the client at once Cons The settings for group activities needs improvement Review Source mM mackenzie M. instructor Farming Used the software for: 1-2 years ### "vcita review" December 17, 2024 3.0 pretty good, it was very beginner friendly Pros easy to navigate, easy to get in contact with clients Cons wish people had to pay before signing up, makes it hard to keep up with payments Review Source FS Faith S. Owner Educator Education Management Used the software for: 1-2 years ### "Well pleased " September 13, 2024 4.0 O really, I have had a good experience. I appreciated the personal tutorial at the beginning which helped me know how to best use the service. Pros They fact that they allow for group scheduling really helps me with my business needs. Cons The website is a but complicated when it comes to scheduling my group services. I wish it just had a scheduling button. Alternatives considered [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) Reason for choosing vcita The ability to schedule groups of people for the same class. Review Source bK bridgette K. owner Retail Used the software for: 6-12 months ### "Vcita is a great option" September 25, 2024 3.0 Pros Vcita offers many great features. I was eager to user the software because it truly is an all in one business management software. It offers payment collections that can be linked to my paypal and stripe accounts. It also allows my business to schedule appointments integrated via my google account. Cons Although the features are worth it, The almost $60 price point is simply not feasible for my business at this time. The free trial however was a nice introduction to how Vcita can a improve my business. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.