# Page 7 | vcita Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is vcita the right Appointment Scheduling solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142264/Appointment-Scheduling/reviews --- vcita 4.5 (291) [View alternatives](https://www.capterra.com/p/142264/Appointment-Scheduling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of vcita ## Showing most helpful reviews Showing 151-175 of 291 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher C. Technology Advisor Used the software for: Less than 6 months ### "A terrific combined customer experience manager" January 9, 2018 5.0 All in one solution for CRM, Accounting, and Scheduling Pros I love that this one app and web software acts as my invoicing system, accounting software, scheduling system, and CRM. Cons I have only two issues with vCita. 1. Accounting is not very robust. I wish it offered better reporting and filters when watching over the business finances. 2. I would like more control and customization over the look of the invoices. They are very functional and they make it easy for me to send and get paid. I would like to be able to customize the look more and add more options like a la carte services and custom services. Review Source KO Karlis O. Director Construction Used the software for: 6-12 months ### "Great solution for small bussiness" July 16, 2021 5.0 Overall, we've had a terrific time with vCita. They provide a number of features that are in accordance with market conditions, and they back up their releases with webinars and training calls. Pros Appointments are put up in a very straightforward manner.  Ability to personalize the schedule page to make it look more professional and to differentiate the services available. The concept of a customer portal appeals to me. Clients can use the portal to make payments, book appointments, and send documents. Cons The billing/invoicing mechanism isn't as robust as some other systems. I'd like the program to send out monthly retainer billing in particular. Review Source LV Lauren V. Director Education Management Used the software for: 2+ years ### "Easy to Use" December 20, 2022 5.0 Pros It’s easy to set up and use on our website. Cons Need to print a list of costumers in one button. Wish this was available. Review Source Response from vcita January 11, 2023 Thanks for your feedback Lauren! If you need any help with printing or exporting data, please feel free to reach out tot he team VR Verified Reviewer President Used the software for: 6-12 months ### "Great software when starting my business. " May 21, 2018 4.0 Pros The thing I like most about using vcita as my business appointment scheduling is he ease around the dashboard. Cons Only downside to using the vcita was the redirection page, moving customers away from my company website. Review Source Don L. Agent & Owner, The Ludwig Agency Insurance Used the software for: 1-2 years ### "Gets results" October 28, 2015 4.0 I've used Live Dite for a little over a year with terrific results. Their customer service is top rate ant the user experience is great. The new mobile app works great on my iPhone and provides all of the useful info you need with easy access. Pros Gets results Easy to use Mobile app works Integrates easily to your website Branding options are great Cons As with all integrated products it is not always done at first pass but their support is first class and proactive product management is a bonus Review Source Patrice B. Founder, CEO Cosmetics Used the software for: 2+ years ### "vCita is a decent choice for appointment management software" May 5, 2018 5.0 Pros I love how easy it is to setup and use the software. It's easy for people to schedule appointments and it is extremely helpful at keeping things organized and running smoothly. Cons Sometimes the software is a little buggy and this can be an annoyance but not necessarily a deal breaker. Review Source MV Marcelo V. Managing Director Automotive Used the software for: 1-2 years ### "Very good booking system but with very few possibilities for customisation. Shopping cart missing. " October 30, 2017 3.0 Better understanding of the features I need for my business and for my clients. Pros Easy to use and configure, the clients are is very nice and the open API helps a lot. For a regular appointment system provides all of what is needed. Cons However, when coming to multi lingual capability, customisations, shopping cart (or multiple bookings in one single reservation) and the time to update the product or integrate new features, the system is very weak compared to your competitors. The lack of such capabilities made me start using a another software. You just have to read the Facebook forum to see how many clients are not happy with the product. Review Source David C. Owner Used the software for: 2+ years ### "The software is easy to use and is easy for my clients to use." February 28, 2018 5.0 Better interaction with my clients who use it. Pros The ease in which I can set up a new item and the experience my customers get when they access the software on their device. Cons That I cannot get it to sync to Wave Accounting Review Source Lynne K. Publishing Used the software for: ### "Really like Vcita" January 5, 2015 5.0 I've been using Vcita for a month now and just love it. I live in South America, which means that I used to mess up my calendar every time Daylight Savings Time started in the USA. Now my clients can book their own appointments in their time zone and Vcita ensures the time translates into my time zone perfectly. I work with busy authors and they love the ease of scheduling their own appointments with Vcita. Thank you for saving me time and headaches! Pros No more time zone confusion Saves time Clients can easily set up or change their appointments without emailing or calling me Looks professional and accessible Helps me block my time effectively Cons No synching well with my google calendar. I have to manually enter appointments in my calendar but that is a minor annoyance for an otherwise great product. Review Source Francesca J. Health, Wellness and Fitness Used the software for: Less than 6 months ### "Superior Customer Service" October 22, 2015 5.0 I've been using VCita since June 2015. It's been a tremendous enhancement to by business as an intuitive Life Coach and Energy Healer. It gives me a greater sense of freedom knowing that my clients can schedule and change appointments without always needing access to me personally. The payment feature has been wonderful. It saves time in the appointment because payment is handled before the client arrives. Additionally, it makes the enforcement of my 24 hour cancellation much easier because payment has already been made. I had a glitch in the payment system, however, in September. A Payment made seemed to disappear into the ethers. Imagine my surprise when Ran Oelgiesser, the CMO of VCita gave me a call during his off hours to make certain that I knew the attention to detail that was being taken for my situation and the concern for a quick and beneficial outcome. With his attention to detal the glitch was discovered and rectified. I found this level of customer service not only comforting, but exemplary. Thank you, VCita, you have been a life saver in many ways. I highly recommend this scheduling software. Review Source AM Amer M. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best platform in the market" July 28, 2019 5.0 Pros Very attention grabber call to actions buttons. Very easy to use platform and interface. Simple process to implement on Wordpress website Cons Not have the Ability to link with other softwares like Limo Anywhere software Review Source MG Maud G. Digital Marketing & Communications Manager Financial Services Used the software for: 6-12 months ### "A little review from vcita user" November 6, 2022 4.0 Pros Easy to use and install. Intuitive marketing automations. Cons Not being able to reach customer service and getting support when I need it turns me off from this platform. Review Source DT Dion T. Graduate Enrollment Advisor Education Management Used the software for: 2+ years ### "I love Vcita, it really helps a busy person like myself, manage my day. " October 30, 2017 5.0 The fact that Vcita sync's with Google. So, whatever I put on one calendar shows up on the other calendar. The outcome is that I never miss anything. Pros Vcita syncing with Google. I have two calendars a Vcita and a Google calendar, whatever I put in my Google calendar automatically appears in my Vcita calendar, and whatever I put in my Vcita calendar automatically appears in my Google calendar. Love, Love, Love this feature! Review Source MW Michèle W. LCSW, PhD Mental Health Care Used the software for: 6-12 months ### "Great product " March 18, 2021 5.0 Overall, it’s awesome. Pros It’s easy to use. My clients love the reminders. Cons I can’t have 2 different clients with the same email address. I am patiently waiting for the fix. Reason for choosing vcita I got a good deal to start with from \[SENSITIVE CONTENT HIDDEN\]. 😊 Review Source RG Rosana G. Owner Higher Education Used the software for: 6-12 months ### "Calendar Friendly" October 16, 2019 5.0 THANK YOU! Pros I love the ease of navigating through this software. It’s very user friendly and if I have questions I can call and get friendly customer service. Cons The o my thing is multiple people are not allowed to register for a course at once. I had a lady who wanted to pay for 5 to attend a CPR Course and she couldn’t. It was only allowing her to register one at a time. I ended up sending her an invoice to pay all at once instead of running her card 5 times. Review Source Nancy B. Executive Office Used the software for: 1-2 years ### "VCita Rocks" August 20, 2015 5.0 I have used VCita for several years. Before, I signed up to use them, I had a regular contact form on my website. As business picked up it was more difficult to keep my schedule coordinated. Once I signed up for Vcita, not only did my schedule stay coordinated, my potential client consultations have increased. I will never use anything other than VCita. There interface is user friendly, for the end user and on the admin side. Review Source WT WINSTON T. CEO Management Consulting Used the software for: 2+ years ### "AWESOME,AWESOME,AWESOME" November 24, 2017 5.0 Pros I just want to thank you for Vcita and commend you on the company you've built and sustained. I've been an entrepreneur for 10 years and I know it's not easy. I admire what you've accomplished. I've been using Vcita for many years, I have seen it grow, and I'm excited for where you guys are headed. I also want to thank you for the grace you've extended to me during times of trouble. You didn't have to, but God's given you and your team great hearts. I look forward to many more years together. Review Source CS Carrie S. Photographer/Owner Photography Used the software for: 2+ years ### "Excellent Customer Service & Many Great Features" October 11, 2019 5.0 With my other service, we have been using this for a few years & it has always been a great resource for the business we are using it for. Earlier this year, when preparing for our holiday season coming up, I had some technical issues & had a phone call with a tech who was INCREDIBLE. He was patient, knowledgeable, & helpful beyond the task we worked on. Pros The details available to capture from a client and all the necessary to customize exactly to your needs. Cons There are some navigation challenges when first setting up, but the thing I like the least is that we cannot suspend our account when not in use. Being a seasonable business, it would be a huge budget saver if we could put it on hold when not in use. Reason for choosing vcita vCita was one of the only options when we first introduced online scheduling....and we've stuck with it because of the familiarity in use. I chose it for my business for the same reason. Review Source Adam R. Certified Life Coach Used the software for: Less than 6 months ### "Fantastic solution for small business scheduling and client retention." November 4, 2017 5.0 Customer service and their attention to the client's needs shows that they care about their users more than about making money. Pros The scheduling flexibility and control is valuable beyond words. You have the ability to organize services and set specific parameters for each. Cons Minor bugs with the App Version that do not translate over to the PC Version. Otherwise, I have not experienced any "cons" that are beyond the learning curve of new software. Review Source VR Verified Reviewer Communications & Behavioural Consultant Used the software for: 2+ years ### "I use vCita for my contact for on my website" October 30, 2017 4.0 A contact form on my website for potential clients Pros When someone uses the contact form, I receive an email and text message. Its easy for me to reply to them. Review Source Alicia R. Health, Wellness and Fitness Used the software for: ### "Great company to work with! " January 5, 2015 5.0 I am a small business owner who is working on building a better website and this is the perfect addition! I was referred to vCita by a friend of mine who also uses vCita. The entire process is very user friendly AND the customer service is top notch! I recently had a billing issue and I was able to call and promptly get it straightened out! Thank you Chris for your help! I am excited to continue using vCita! I highly recommend it! Pros User friendly, great customer service, friendly staff, great tools, appealing layouts, great price for all the features you get, works with wordpress.org, monthly or annual payment options, significant discount with annual payment option. Cons Does not work with WordPress.com Review Source LL Loresha L. President Telecommunications Used the software for: 2+ years ### "Great app" September 13, 2018 5.0 Pros Easily connects to stripe for payments. It has a great CRM With a lot of features and easily accessible for customers to make payments Cons Mobile campaign does not work properly. I really like the idea of being able to create campaigns from my cell phone but I am unable to navigate because the texting freezes when trying to type Review Source Joelle N. Executive Director Used the software for: Less than 6 months ### "This program has been a game changer in my business" January 30, 2018 5.0 Adds to my bottom line significantly and is easy to use! Pros I love the ease of being able to gather information, send out information and use this as a reservoir for my clients and potential clients to come to Cons I wish there was a way to do recurrent billing and I wish there was a way to take certain appointment types and allow people that wanted that appointment type to override a block in my schedule Review Source skW samuel k W. web designer Marketing and Advertising Used the software for: Less than 6 months ### "leverange on automation" June 30, 2022 5.0 awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to book appointment Pros automations appointment scheduler, and is for client to book by filling simple form, also follow up smg which gives ideas of what you can decide to send by editing Cons not so much into it, with the few tool i use is good to go, for now there's nothing to complain about, but if it popup will come back to share Review Source GT Gail T. CEO & Founder Used the software for: 2+ years ### "Great system " October 30, 2017 5.0 Pros The branding especially so far the different offers like coupons etc is fantastic. Ease of system. Group support and customer service Cons I really wish I could itemize how many times a client comes to me for a individual service especially since I offer several it is out dated in this sense Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.