# Page 5 | vcita Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is vcita the right Appointment Scheduling solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142264/Appointment-Scheduling/reviews

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vcita

4.5 (291)

[View alternatives](https://www.capterra.com/p/142264/Appointment-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of vcita

## Showing most helpful reviews

Showing 101-125 of 291 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Evelyn M.  
Freelance Photographer and Jewelry Maker  
Arts and Crafts  
Used the software for: Less than 6 months

### "Vita has upped the professionalism of my website"

August 26, 2020

5.0

Pros

I love that it's a thorough yet simple to use software. It's one of the first things a client or someone visiting my website mentions. They like widgets and say that it makes my website look put together and trustworthy. I LOVE that I can list my different services in sections and overall Vcita has great customer service. I look forward to exploring the software more and maximizing what it can do for my business success.

Cons

I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say, for example, a service I offer is custom earring making and I wouldn't necessarily have someone sign up for a time slot to get their earrings done BUT my way around that issue is I have it as a waitlist for folks to inquire about a custom pair and they can sign up that way.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Calendly though less costly was not meeting my needs to marketing wise. It was great for appointments but not very thorough from a business standpoint. It's perfect for informal appointment making but if you really want to have a professional way of getting customers, leads, etc, Vcita is the way to go.

Review Source

DO

Dario O.  
Funding Specialist  
Financial Services  
Used the software for: 2+ years

### "Unique Appointment Management Solution"

October 3, 2018

5.0

For me, Vcita is now capturing more leads on my site because the visitors have a better interaction thanks to the widget that is constantly displayed, capturing the prospects and enticing them to contact me.

Pros

This is the best FREE Appointment Generator system you can get. It differentiates from other products by letting you set up a widget on your website that will capture the prospects and notify them to initiate a conversation with you by calling you, sending an email or leaving a note. Once the potential prospect starts any action, you can follow up on the web portal and start your lead generation/marketing campaign from there if you want. Vcita is easy to use and setup, and I would recommend any business to incorporate it on their website since it is FREE.

Cons

I didn't like the interface design of some web portal features.

Review Source

DL

Denys L.  
Trainer - Advisor  
Facilities Services  
Used the software for: 2+ years

### "A all in one service for SME"

October 16, 2019

5.0

You need to manage a calendar with your clients (training, coaching, interviews), leaving them the initiative of meetings, product choice? This encourages their commitment. VCita offers you the possibility of a very fine follow-up of the customer relationship: email exchanges, appointments, orders, payments... by making moreover the link with your website. For me it is a very good solution. Fast implementation. This avoids many internal developments that are often inefficient or very costly. The extra efficiency with VCita at an affordable cost.

Pros

\* Fast \* No coding \* Cover all aspetcs of customer relationship \* Easy to customize (webdesign)

Cons

\* No sorry ! \* No worries or things to improve at the moment

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Review Source

ERM

Ed R M.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love the scheduling of my clients with VCITA. It saves me hours a week."

December 13, 2022

5.0

Very Good.

Pros

I like all of it. Especially the scheduling of my clients.

Cons

Very minor things. Not important enough to mention.

Review Source

DT

Debbie T.  
Licensed Mental Health Counselor  
Mental Health Care  
Used the software for: 2+ years

### "One Thing I Wish Could Change..."

December 22, 2022

4.0

Pros

Record of communication with clients in one place, automated messaging, ability to send out messages to phone and email.

Cons

When I reschedule, I can't change to a different type of appointment, only different day and time.

Review Source

Response from vcita

January 11, 2023

Thanks for your feedback Debbie! Your note regarding rescheduling has been shared with the prodcut team

VR

Verified Reviewer  
Thinking Into Results Consultant  
  
Used the software for: 2+ years

### "All docs and invoicing in on platform"

November 1, 2017

4.0

Ease of taking payments and invoicing for services

Pros

Invoicing and doc library and the website widget for scheduling and taking payments. Ease of use and cost effective when considering the payment platform build in with Stripe

Cons

Can attach more than one doc from the library to the same recipient. Not a lot to mention here over all the program is a good investment.

Review Source

VR

Verified Reviewer  
Executive Producer  
Media Production  
Used the software for: 2+ years

### "Very Good "

June 27, 2019

5.0

Pros

The software is very user friendly. It’s good for keeping your business up and running. CRM is very nice and the mobile app is convenient.

Cons

It would be nice to see a permanent free version of this software. It offer a free 14 day trail , no credit card needed. That’s good but I would love to see it being available after 14 days for free.

Review Source

ana N.  
Sales associate  
Financial Services  
Used the software for: I used a free trial

### "The perfect solution to manage my business and attract new clients."

September 26, 2023

4.0

I like it because my clients can easily see my services and my up-to-date availability which makes it easy for them to schedule appointments quickly and conveniently.

Pros

I like it because I can schedule my appointments and manage my business efficiently from any device, be it my computer, tablet or mobile phone.

Cons

The truth is that I have experienced some occasional technical problems such as delays in page loading or errors when syncing data.

Review Source

Response from vcita

September 30, 2023

Thank you for your review and feedback Ana! We are happy to support your business and working hard to minimize technical issues like these.

CC

Chad C.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Platform Review"

December 13, 2022

4.0

It has been reasonably effective for what we need despite some of the key areas of improvement

Pros

It's user friendly so far and reasonably priced

Cons

Lacks internal video conferencing, subscription billing model, integration with lab companies as well as pharmacies.

Reason for choosing vcita

Great customer service from \[SENSITIVE CONTENT\]

Review Source

KM

Klaas M.  
Managing Director  
Design  
Used the software for: 6-12 months

### "Could be better"

November 4, 2020

4.0

Pros

A good appointment booking system, SMS reminders and email reminders. easy contact manager

Cons

Whitelabel is expensive Limited gateway integration Not willing to improve their product not helpful team

Switched from

[Agiled](https://www.capterra.com/p/206203/Agiled/)

cheaper and better

Review Source

SS

Scott S.  
Coach  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Vcita helps me organize my business"

March 16, 2021

5.0

Pros

What I appreciate most about vcita is that it is a one-stop shop where I have all the information I need about a particular client. By automating appointments and reminders, generating professional-looking invoices and receipts easily, and providing a welcoming and professional-looking portal for prospective clients, vcita allows me to focus on the important work that can't be automated.

Cons

There were some integration issues at the beginning with gmail calendar. It would be nice to be able to select more than multiple currencies.

Reason for choosing vcita

Recommended to me.

Review Source

JT

Jeffrey T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A Really Great Tool"

March 16, 2021

5.0

My experience has been great. I almost feel like the vcita people are my friends even though they're in Seattle and I'm in NJ.

Pros

I love the people like \[SENSITIVE CONTENT HIDDEN\] who understand that I am archaic and need help implementing technology. I also love that I can follow the day's activities by just flipping on my computer. Vita allows me to do virtually everything I need to do with the exception of cleaning the office.

Cons

I really do not have any complaints with the system.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing vcita

I felt that the vcita staff listened to me and did not try to shove a cookie cutter program down my throat.

Review Source

XB

Xavier B.  
CEO  
Hospitality  
Used the software for: 6-12 months

### "ZSC"

March 17, 2021

4.0

Huge asset to business, but could use improvement being mobile friendly

Pros

Keeps everything organized easily and less work.

Cons

The non mobile friendly use on websites and app.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Needed more booking features and automatic messaging/emailing.

Review Source

Shana P.  
  
Professional Training & Coaching  
Used the software for: 6-12 months

### "This app is the core of our business"

November 10, 2015

5.0

vCita truly allows us the freedom to teach and not be on the phone all the time. The online booking portal allows our students to set up, change, and cancel appointments 24/7, without our needing to answer the phone endlessly. This gives us time with our families and more time teaching. In addition, it's easy to use. And we love the reminders that we get, our students get and the ease of doing all of it online. We have used it for almost a year-- and it has never let us down. In addition, when we recently moved and needed to fix one last place for the address- the customer service person helped us in less than 10 minutes. And that small change saved our students and us-- all the hassle of a student going to the wrong location.

Pros

It's affordable, easy for anyone to use and works seamlessly with our website. You can turn off the automatic pop ups or use them depending on what will work best with your customers.

Cons

You do have to enter a lot of information. Which is not really a con, because it's customizable. However, if you have to change an address, there are multiple places you'll need to do it.

Review Source

VB

Van B.  
CEO  
Individual & Family Services  
Used the software for: 1-2 years

### "Vcita is Awesome "

December 14, 2022

5.0

Pros

I love everything about this app. I could learn a little more about it.

Cons

Only thing I don’t like is the payment processor.

Review Source

tA

thaline A.  
desagner  
Animation  
Used the software for: 2+ years

### " really like thiis app,easy and intuitive"

February 22, 2023

5.0

makes my job a lot easier

Pros

Modern, simple, practical. No abusive fees.

Cons

I think there could be more tutorials explaining how to use the app

Reason for choosing vcita

the cvita app is amazing. super easy to use and makes my work wonderful

Review Source

Luis B.  
Consultant / Advisor / Speaker in Digital Marketing  
  
Used the software for: 1-2 years

### "In 5 words: I can't live without vcita"

October 31, 2017

5.0

I don't need a personal assistant thanks to vcita ;)

Pros

Vcita is my personal assistant, it manages my agenda and payment requests, i only need to keep my calendar updated and get meeting requests and Paypal payment notifications ;)

Cons

Would love to have my local currency (COP) included on the list. I've had some issues with conversion attribution in Google Analytics with one of my clients (That I recommended vcita to)

Review Source

Susan M S.  
President - Owner  
  
Used the software for: 2+ years

### "Vcita is a reliable contact performing software"

March 6, 2018

4.0

I enjoy the convenience of using Vcita to obtain leads for appointments and document services. Vcita is easy to use and inexpensive.

Pros

I've used Vcita for over 4 years and all my contact and appointment requests were received immediately. In my business niche, a prolonged notification means loss of business. Several leads and contact requests have been performed by Vcita. I can easily log into Vcita, use the dashboard to review contacts, respond, and grab the lead.

Cons

Vcita works great, but I think they are no longer connected with Wix. I'm utilizing Vcita for FREE at this time, but at some point, I'll have to pay.

Review Source

Connie K.  
  
Health, Wellness and Fitness  
Used the software for:

### "So happy!"

January 6, 2015

5.0

I am SO happy after discovering vCita! As a small business owner, this handy, simple software is PERFECT for me! I've tried various systems to help me get organized, including Infusionsoft (too hard to understand and too expensive!); 1ShoppingCart (better, but still expensive and didn't meet all my needs); Appointment-plus, pricier and is not as simple and does not allow the ease that I have with vCita, Constant Contact, etc. vCita answers ALL my needs for MUCH less money and MUCH less headaches! Did I mention SIMPLE to use?!! For those of us who aren't tech-y, and who actually want to make a living at what we do best, this system is great! Too much of the other software out there is difficult to understand, time-consuming, and needs tons of additional plug-ins (that all cost extra money). If you are a self-employed practitioner of any sort that needs to set up appointments, have your database all in one place, gather people from your website, have clients make appointments from your website or even Facebook, then this is the software for you!

Pros

Simple to use and understand, great support staff, affordable, and fits my business model.

Cons

The email campaign section is in beta stage, but great things are coming down the pike! So I can still send campaigns which is fine for me at this point.

Review Source

RS

Richard S.  
Manager  
Financial Services  
Used the software for: 1-2 years

### "Vcita, a Great Tool for the Busy Professional "

December 19, 2022

5.0

I am able to list the services that I provide to the client, then direct them to choose and schedule and which service they would like to schedule.

Pros

I believe that this is a great product for professionals seeking to automate their lead generating operations.

Cons

I was not able to originally integrate my I Calendar.

Review Source

CC

Chris C.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Vcita makes my job easier!"

March 11, 2021

5.0

I am very happy with Vcita and how it makes managing my business easier!

Pros

Scheduling of appointments and keeping contacts organized. Records of payments and tracking of invoices.

Cons

Haven't found anything I don't like about Vcita.

Review Source

Ismaël D.  
Free-lance  
Design  
Used the software for: Less than 6 months

### "Follow your sales professionally"

December 16, 2022

5.0

Very good work tool for a business man

Pros

I really liked the marketing side of the software

Cons

No problems encountered with the software so far

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 1-2 years

### "Cannot sync with outlook"

April 11, 2016

2.0

I had vcita for more than a year. Through that time I had several bugs that cost me a lot of time. The answer by the support was usually that they would work on it and get back to me. Which then did not happen. After a while I asked them and they would answer they think they fixed it and I should report if I find more problems. A while ago they encountered a bug which they still cannot fix. The sync with outlook does not work properly so all times are shown regardless if they are free in my calendar or not. To be fair, they gave me back my money when they could not fix it after some weeks. It cost me several weeks of nerves though, more than 5 hours for calls and emails and some trust of my clients with failed appointments.

Pros

Price is ok, pretty easy to use.

Cons

Too many hickups and bugs. Costs time and trust of your clients.

Review Source

AN

Amber N.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Good Place to Start for Small Business"

March 25, 2022

4.0

Overall, Vcita helped us get our small business off the ground with the scheduling and billing features. It was a good place to start for our business.

Pros

Calendar synch was helpful, scheduling and billing were easy to manage.

Cons

Confusing layout, CRM features were not very robust, customer support was spotty.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Review Source

WN

William N.  
Partner  
Law Practice  
Used the software for: 1-2 years

### "vCita is a true game changer"

March 17, 2021

5.0

Pros

vCita allowed us to transition from a traditional, old school law office business model to a virtual practice. Our clients LOVE the option to send documents, message us, make payments, and schedule appointments. The dashboard is simple and easy to read. It makes my life a lot easier.

Cons

There should be more payment processor options than just Square and one other. I would like to see vCita compatible with other credit card processors' software.

Review Source

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