# Page 6 | vcita Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is vcita the right Appointment Scheduling solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142264/Appointment-Scheduling/reviews --- vcita 4.5 (291) [View alternatives](https://www.capterra.com/p/142264/Appointment-Scheduling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of vcita ## Showing most helpful reviews Showing 126-150 of 291 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Agatha C. Digital Marketer Machinery Used the software for: 1-2 years ### "vcita - a Great Tool For Business Scheduling " March 26, 2024 5.0 Pros With vcita, appointment scheduling is easy and comes with great CRM capabilities Cons No issues with vcita. It is powerful and very helpful. Review Source CF Camille F. Owner Logistics and Supply Chain Used the software for: 6-12 months ### "What was my life before VCita? " March 12, 2021 4.0 I actually recommend it to all of my peers in the industry Pros Ease of use and the customer service is above and beyond my expectations Cons The mobile functions could be improved. Reason for choosing vcita Ease of use Review Source BC Bradford C. CEO Automotive Used the software for: 2+ years ### "Makes my small business look and feel bigger than it is to my clients and potential clients" April 8, 2019 5.0 I really like the calendar management which allows me to send appointment invitations that once accepted automatically puts it in my calendar. I also like the client portal which is separate from my regular email and I get a text notification if someone communicates through the portal. It also sends text reminders automatically. Like I mentioned earlier, if there was a pipeline management feature it would be unbeatable. I am currently looking for pipeline management that will intergrate throughZapier. Pros I really like the calendar management features Cons Wish it had pipe line management feature Review Source RN Rita N. Interior Designer/owner Design Used the software for: 1-2 years ### "Own" December 19, 2022 5.0 Good Pros Scheduling our clients for our designers Cons Phone and computer feature sometimes cross each other and do not connect well Review Source Joseph D. Medical Physician Used the software for: ### "The Evolution of Medical Care" January 12, 2015 5.0 I personally think vCita provides a product that is cutting edge, easy to use and ready to meet the demands of this generation of savvy mobile technology users. For my purposes, providing an scheduling system that both my office staff and patients can share from any location or device is crucial to meeting the needs of both sides of the equation. When staff and patients are happy using a system that is the link-pin to the success of my practice, it allows me to focus my efforts on what really matters - caring for the needs of my patients. I look forward to future enhancements in the service. Pros 1\. Accessibility from anywhere. 2. Common sense interface for staff and patients. 3. Great responsiveness to mobile device interactions, i.e. messaging from within an e-mail to either cancel, confirm or reschedule appointments. Cons 1\. Needs the ability to develop formatted responses from the "reply to" area when responding to a message. 2. Needs HIPAA compliance certification, despite the fact it is secure (https) and requires a patient to create an account. Review Source Dogon K. Spiritual Advisor Alternative Medicine Used the software for: 1-2 years ### "A Critical Tool for Customer Management" January 8, 2020 5.0 vCita has wonderful customer support and makes it very easy to manage my time. They used to allow clients to make timed phone calls through vCita that would automatically end, which was very useful for managing clients, and I would like for this feature to be added back. I'm very pleased with vCita as a client management portal and have barely even scratched the surface of all of what it can do. Pros vCita provides integration with Wix, which I used to create and host my online store. vCita allows me to offer and schedule services with clients all around the world. Cons The options and navigation are a bit overwhelming. vCita's user interface could definitely be streamlined. Review Source LS Linden S. Founder Marketing and Advertising Used the software for: 2+ years ### "Ties all together" October 16, 2019 4.0 Overall the tool has been a great help for us to streamline our processes. Pros We like the way it ties our contact form, CRM and invoices together. Cons Invoices can only be paid by one person. They can't forward to someone for payment. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing vcita It was able to tie together multiple things at once. Review Source MH Matthew H. Owner Mental Health Care Used the software for: 1-2 years ### "Money Making Machine!" October 29, 2017 4.0 Better return on my Adwords marketing budget. It also saves me hours of a week playing telephone tag to schedule clients. I work and vCita schedules so I do not have to get involved. Everything else is just gravey! Pros The floating Word Press Plugin makes it so easy for clients to reach out to me. I do not have to worry about a call to action on every page. vCita is there, no matter where they click! Adwords is EXPENSIVE vCita ensures I get the return on investment converting the clicks into paying clients in my office. Cons The app notifications on my phone are not consistent. They work and they do not. I have to make sure I check my inbox frequently to stay on top of contact requests and appointment changes. It works very well for a single location, with multiple people, I opened a 2nd office and clients have trouble picking the right location. Review Source VR Verified Reviewer Accounting Used the software for: I used a free trial ### "Not recommended for Quickbooks integration" March 8, 2017 3.0 Pros Could become the single best product of its kind for Quickbooks integration if they can iron out some things and add a few more. Cons Horrific support. I was so convinced of the potential for this product that I upgraded to the paid subscription in hopes it would open additional features and better support. It didn't. The "Premium" support took a full week to respond and when they did it was incorrect. Payment gateways are PayPal and Stripe only. No QBMS integration which for a QB customer is usually preferred. Flexibility is not great. There is some but most things are rigidly set. For example, we use QB in a B2B environment but vCita will only display the lists with first and last names so we have no idea who half the clients in the lists are until we open them. Integrated data is very limited. The syncing of my Quickbooks company brought over very basic info like name and address. No phone numbers at all. No documents already attached (or references to them). No previous payments (or references to them). No company names. It needs some sort of integration with a "Dropbox" like storage. Review Source AT Alba T. Ingénieur Animation Used the software for: 6-12 months ### "Best software for managing invoice tasks in your companies." February 4, 2023 5.0 Excellent, I enjoy this software Wich helps me manage my company. I'm making the most of this services so far. Pros What is fascinating about Vcita, it affects all sectors of activities. Instantly manages our invoice and saves us valuable time. Cons Since I use Vcita , I don't find any problem. We would say that it has more advantages than disadvantages. But not against the monthly price to have it is high. Review Source VR Verified Reviewer President Market Research Used the software for: 2+ years ### "Great tool, allowing custom landing page with appointment scheduling" October 30, 2017 4.0 Captured research participants that would not have responded to me directly -- landing page with my picture & credentials is very helpful in gaining their confidence. Pros Allows customer/research participant to self-schedule, integrates my google calendar. Cons Month-to-month cost is high. I don't need it all the time, so yearly subscription doesn't work for me, but I feel I'm getting charged too much in comparison to annual fee for my monthly plan. Review Source VR Verified Reviewer Financial Services Used the software for: 1-2 years ### "Save time, make more money" December 5, 2015 5.0 Using Vcita cut down on my "no show" rate and it freed up time now that I don't have to take appointments over the phone. I just renewed my subscription for another year because it is one of the best business tools to make life easier, to save time, and to make more money. Pros Love the app, love that it reminds my clients by text and email, love that it takes payments so that I don't have to. I also love the CRM. Cons The only thing I think it is missing is an email campaign option like Infusionsoft. I would love to schedule emails to remind clients of my other products, services, and events. That would be the last piece to allow me to increase my income. Review Source PD Pim D. Owner Food Production Used the software for: 6-12 months ### "Great software and great support" December 19, 2022 4.0 I am happy with The use of vcita Pros Easy to use and Great overview and communicatie with our Customer. Cons The way of invoicing in the Netherlands. The VAT issue and I miss the connection with Mollie payment. I also miss The sync option with Apple iCloud. Review Source BN Brian N. Used the software for: 2+ years ### "Hypnotherapy Business" September 28, 2018 5.0 Pros Good website widget/contact form. Used the free version for a while before taking the plunge and paying for a full plan.It integrates with Google Calendar and customers can book online - it's great and saves a lot of time especially as a one man band as customers can do everything online leaving me to see to the customers. Cons Plans are a bit expensive for a one man run business and the free version doesn't give enough flexibility. Review Source GV Gabriella V. Educational Consultant Education Management Used the software for: 2+ years ### "User-friendly and Convenient!" October 11, 2019 5.0 vCita lets me stay in contact with leads and older clients all in one place! I love the user-friendly interface that is also usable in the palm of my hand! Pros I love that there is a vCita app where I can view my calendar whenever and wherever I am! The software recognizes past clients and lists new leads in a clean and organized fashion. The customer service team takes into account user "complaints" and suggestions and makes changes to keep making this software better over time. I like how easily it integrates with my website and how it creates links for me to share specific pages: either the scheduler or the contact form. If I didn't have articles to share, this could easily be my only website as a service provider. Cons I cannot think of anything I do not like because it meets all of my needs. Review Source SR Sylvia R. Structural Integration practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "I been looking to offer this kind of support to my clients (portal)" December 13, 2022 5.0 I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of the emailing marketing features Pros the possibility to storage information for clients to have access Cons It's been quite a learning curev to understand how it works Review Source George W. Co-host/Producer Used the software for: Less than 6 months ### "Responsive support, good integration, an (almost) complete solution for my needs" October 31, 2017 4.0 Pros Easy to setup, somewhat flexible, comprehensive set of features, integration with Google, helpful support team. Approaching the all-in-one CRM, scheduling, and cart solution I've been wanting since I started in business over 10 years ago. Cons A bit pricey /mo, but I paid up front and got a discount code so that shaved a lot off the bottom line. There are some missing features I need to make this a total solution for me, so I am still using some other tools on my website to fill the gaps, like ScheduleOnce and Paypal buttons. I'd love to eliminate the need to cobble bits together, as I've had to do since day 1. vCita is the closest I've come. Review Source BS Brenda S. Owner Alternative Medicine Used the software for: 6-12 months ### "I am not tech savvy but I can use this software and the customer service is excellent." October 30, 2017 5.0 A complete online scheduling, email, CRM, event booking, stat tracking system. It's perfect for me. Pros It's easy to learn and use for both myself and my clients. I can customize the communications and the reminders are great. I also like that I can book events through the software so I don't have to use Eventbrite or any other outside program. I get paid in two days rather than wait for Eventbrite to hold my money until the event is over. I love that I can choose whether or not I require payment for my different services. There's also an email component built in so I can communicate with my clients directly. It's very complete for what I want and need. Cons I can't make admin changes from the phone app. I have to go into the desk/laptop version. It's not a big deal but sometimes I want to make changes to my settings when I think about them and have to wait until I can get to the full version . Review Source DB DeRea B. Travel Agent Hospitality Used the software for: 2+ years ### "Cost effective, user friendly" October 23, 2017 5.0 Scheduling appointments and staying well organized. Pros I am able to keep up with my schedule and all appointments, and keep everything well organize. In my line of business I need to keep up with appointments, time line for sending out ads, promotions. As a travel agent we must keep up with who is traveling and their time frame of traveling. This software helps in this area. Cons It doesn't capture my clients interest enough to want to use it in scheduling their appointments. I would like them to click and schedule their own appointments at their earliest convenience. Review Source Mary Jane S. Broker Associate Real Estate Used the software for: 1-2 years ### "excellent service & great way to stay connected " October 27, 2015 5.0 I appreciate excellent customer service as it sets apart the amazing companies from the good companies! This tool has been extremely helpful in making it possible to stay in contact with new customers daily. I am thankful to have a simplified solution to scheduling appointments. Vcita saves time and reduces the stress of finding the right time to meet with someone. it is easy to use and very reliable. Pros easy to use reliable nice design features customizable options text alerts are the best Cons needs a chat feature would like to have more design options online calendar tool accessible from phone Review Source Romi C. Mental Health Counselor Used the software for: ### "Very convenient and easy to use software" January 5, 2015 4.0 I recently came across VCita and utilize it for my yoga, coaching, and massage business. I am also a psychology/counseling intern part-time and that position consumes time I would otherwise spend managing my private healing arts business. VCita has supported me to manage scheduling and client information in one convenient interface. This has afforded me more time to focus on other details of my private business. I love how my clients can schedule directly online and do not need to call, text, or email me directly to make an appointment. They love it too, as it gives them more independence. This saves me hours of time per month that I can use to focus on other important business-related tasks. I find this system also helps bolster new business and brings in return business as well. Cons I would like to see a more in depth section for client notes for those of us in the health industry. I am curious to learn more about any syncing abilities with financing softwares. Thank you, Romi Review Source Brian Møller J. CEO & Mind trainer Professional Training & Coaching Used the software for: Less than 6 months ### "CRM/Calendar and Event management in one!" April 7, 2019 5.0 To have my customers in one database, where I can send out my campaigns directly adding the schedule talks and webinar links are great. Pros I like to have all on one platform, easily accessible and ready to use. I like that all is organized for me, through a simple sign up forms and making it all look great through ease of design. The features of design and creating campaigns through email marketing was also easy to use and the looks where great. Cons There were some combinations when making events and planning the calendar that took some tweaking. Sometimes there was a problem with calendar integration to all other calendars, but it was fixable. Review Source BS Bill S. Owner Airlines/Aviation Used the software for: 2+ years ### "I bought vCita for two businesses " March 12, 2021 5.0 vCita makes managing my business very easy. Pros The scheduling and communication features Cons Some of my customers want a monthly subscription. vCita needs this capability Review Source VR Verified Reviewer Content Marketing Solutions for Blockchain Marketing and Advertising Used the software for: I used a free trial ### "Better Lead Conversion with vCita" January 1, 2019 5.0 I have a complex sales process and vCita lets me offer my Free Consultation without being pushy. The booking form lets prospects schedule themselves for my free offer, an interview article that gives them free PR. Your categories features lets me offer them a Free Consultation for my content marketing services, too. This is useful because the way I generate leads doesn't promote my services at all. I can add copy the booking page to sell the benefits of my Free Consultation. At the end of my lead generation interview I create curiosity by telling a prospect I noticed ways they could improve their content. If they want to learn more they can book a Free Consultation anytime on my booking portal. I'm still testing this approach, but if it works out then vCita may become a key part of my lead conversion process. Pros I really like the vCita booking system. The tools for customizing the booking portal make it easy to use and the interface is simple and uncluttered. Cons I thought I was going to get a free 14-say trial. But I ended up paying. Would be great to still get the free trial added to my account. Other than that I can complain. Review Source Aundrea D. Life & Leadership Transformation Guide Used the software for: Less than 6 months ### "A pleasant tool to use for non technical people and creates ease for clients to self book sessions." July 30, 2018 4.0 Ability to have clients set up appointments, collect payment, and share documents. Also ability to send emails from the same tool is extremely beneficial in keeping systems and processes simplified. Pros I like the interface and easy to use set up features. I like the customer facing portal and how easy it is to customize for my business. The ability to set up schedules is decent and makes client booking simpler. Cons What I don't like is the lack of flexibility in setting up packages of sessions and allowing clients to book their package sessions. Also the discount offerings are limited and ability to set up group class registration isn't convenient. Review Source Similar Products Featured