# ComFreight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ComFreight the right Freight solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142278/ComFreight/reviews --- ComFreight 4.3 (10) [View alternatives](https://www.capterra.com/p/142278/ComFreight/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of ComFreight Ease of use 4.7 Customer Service 4.1 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Elizabeth S. CEO/Freight Broker Logistics and Supply Chain Used the software for: 6-12 months ### "What can I say!" April 27, 2022 5.0 My overall experience with ComFreight is amazing! the software is great, the payment processing is a breeze, and they take care of you. Pros There are so many great things to say about ComFreight! First of all the customer service is exceptional they treat you like family and they are always there to help you no matter what your question or concern is. Cons I have nothing bad to say about ComFreight. Review Source Response from ComFreight May 2, 2022 Thanks Elizabeth! JH James H. Owner/ Operator Truck Driver Used the software for: 6-12 months ### "Excellent company to do business with. They have a great load board and fast factoring sevice." March 23, 2018 5.0 Pros They have excellent customer service, factoring loads in less than 24 hours. The Load board is exceptional and very user friendly. This is a great company to help grow your Trucking Business, whether your just starting or been in business for years. Cons There is really nothing that I don't like about this Easy to use mobile App, When I have a question customer service has always been there for me. Review Source TS Thomas S. Operations Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "They have deceptive business practices " April 4, 2022 1.0 I am trying my hardest to close that account. I would rather not have factor if I'm gonna be stole from and lied to. Pros Well I liked it at first. Till they receive over payment that was our toll reimbursement. They recieved it back in \[SENSITIVE CONTENT\]. I called broker today to find out why we haven't been paid. Only to discover they paid Comfreight. Comfreight not one time in this month tried to reach out to our company nor the broker to find out why the extra money. Infact they weren't gonna say a word. Tried telling me today that they just confirmed what payment was. Well I have news for them I have talked to broker and broker has heard nothing from them. Well then told there no recourse yet they put ucc file against you showing other banks you owe money. Well those 2 can't coexist. If it's 100% no recourse it's no other financial institutions business if I'm doing business with them. It's done as a ploy to try and keep you in there pocket. If they advertising you owe money then that's not 100% none recourse. In fact manager just told me he can't close our account cause we own money. As I told him I owe you nothing at all. I'm not saying they don't deserve there money but if I owe then that's fails advertising this 100% no recourse. Cons They are cons that want to try and take money slickly it's not 100% recourse if they let other lenders know you do business with them. This is abuse to say the least. If it's no contract and none recourse then it's noone else business what business relation we have had. That's in fact recourse. You keep lenders from making credit decisions on a false claim. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Cause we were told there would be no ucc filing. Infact \[SENSITIVE CONTENT\] said he doesn't get why companies even do that. That was deceptive practice Review Source MB Mike B. Founder and CEO Sporting Goods Used the software for: 2+ years ### "LOVE this service--for our most common LTL we save about 1/2 of what our vendor quoted us!" March 21, 2018 5.0 Pros ComFreight's site is very easy to use and makes the shippers pursue you. We pretty much always hit our target price, which is well below what our vendors quote and have saved tons of money. All goes straight to our bottom line. Can't recommend highly enough! Cons To be honest I haven't really had any issues with it. I would just say that while you can develop a relationship with a freight company I would continually go back to posting loads on ComFreight to make sure that the rates with your preferred company are competitive to the marketplace. Review Source LS Lakhbir S. Used the software for: ### "Presently, Perfect Working" March 11, 2017 5.0 It is just starting for me, hopefully will be helpful especially for carriers, Transparency is important, which is not seems but existing in system . Time saving is for all. To meet urgency, all is avaiable, Ultimately three on one track, working on the same job, instead of separately.Quality is very good ,everything very easily useful, All the material is result oriented , Satsfaction is value of money, Software is satisfying in full. Custer support is also appreciated Review Source Response from ComFreight March 13, 2017 Thanks a lot for the nice review! Feel free to contact support@comfreight.com if you need anything else from our app or our team. DT David T. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Horrisble customer Service" November 30, 2022 2.0 Pros Prices are competitive and their system is somewhat good. Cons Every time you run into issues and have a serious problem to discuss they just avoid you and do not respond to your emails, phone calls and or requests and demands to call back!Absolutely unreasonable and unnecessary stress added to our company due to lack of their accountability!Do not use this company, use an alternative. Review Source JR JOHN R. LOGISTICS MGR. Used the software for: ### "VERY EASY TO USE - THE FUTURE OF LOGISTICS!!" February 3, 2016 5.0 VERY EASY TO USE. SIMPLY POSTED A LOAD IN A MINUTE AND GOT BACK 10 QUOTES INSTANTANEOUSLY. BEEN USING FOR MONTHS ACTUALLY SAVE OVER $1000 ON A LOAD THAT WAS VERY HARD TO MOVE. CUSTOMER SERVICE IS PHENOMINAL. THE BROAD BASE OF MEMBERS IS ITS STRONG POINT. DEFINATELY A WINNER. Review Source AD Ashley D. CFO Used the software for: ### "Easier and less expensive!" March 30, 2016 5.0 Really easy to use and the cost was MUCH lower than using a traditional freight broker. Love, love, love! Would highly recommend as I really think this is the next wave of the future. Review Source RA Robert A. president .. Used the software for: ### "great response to my add ...ten carriers in 25 minutes lower than target price I used...." February 3, 2016 5.0 Just so happy with the response .... and the quality of trucking companies calling ...will post here first....r archer ... Review Source RJ Rich J. Manager Used the software for: ### "Bid Management for Loads" April 6, 2015 5.0 Free and easy to use for us as a shipper who has LTL quotes on a regular basis. 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