# Xtensio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Xtensio the right Presentation solution for you? Explore 232 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142280/Xtensio/reviews

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Xtensio

4.5 (232)

[View alternatives](https://www.capterra.com/p/142280/Xtensio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Xtensio

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

HB

Hannalore B

Marketing Degree ApprenticeMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years.

“The persona and customer journey templates for my Uni work are clear and easy to follow, it also exports in a high resolution.“

February 2, 2026

PM

Parveen M

StudentComputer Software, Self-employedUsed the software for: I used a free trial.

“I understand that companies want to make a profit, but from a user’s perspective, it was a bit frustrating, especially since I couldn't even take a screenshot without the watermark appearing.“

October 18, 2024

SC

Sheila C

Owner and Principal DesignerDesign, Self-employedUsed the software for: More than 2 years.

“Xtensio has been very reliable for me as a UX/UI design student, inspiring user research (personas, SWOT analysis, empathy maps), diagramming, and much more.“

September 30, 2024

rl

renee l

psaAirlines/Aviation, 10,001+ employeesUsed the software for: I used a free trial.

“not being able to edit slides better, example the editing of text box“

August 18, 2024

JP R

PresidentEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The fact that I can share these products as live links helps me deliver a living product that can evolve over time.“

May 26, 2025

CB

Caroline B

Managing PartnerE-Learning, 2 - 10 employeesUsed the software for: Less than 6 months.

“The interface can get pretty clunky, especially if you are making a longer document.“

August 17, 2024

JP R

PresidentEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Having used Xtensio for a few years now, I think it's a very strong product that allows me to bring to life many concepts in a visually pleasing environment.“

May 26, 2025

PM

Parveen M

StudentComputer Software, Self-employedUsed the software for: I used a free trial.

“However, the watermark on the trial version was a drawback that made the free trial less useful than I had hoped.“

October 18, 2024

## Showing most helpful reviews

Showing 1-25 of 232 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP R.  
President  
Education Management  
Used the software for: 1-2 years

### "Exceptional tool for building strong visuals."

May 26, 2025

5.0

Having used Xtensio for a few years now, I think it's a very strong product that allows me to bring to life many concepts in a visually pleasing environment. The fact that I can share these products as live links helps me deliver a living product that can evolve over time.

Pros

Xtensio has done well to bring the needs of template modification combined with the many template offerings. They provide a good base to work from, while giving the flexibility to evolve templates into custom products that can provide a strong visual appearance.

Cons

Like any product, there are some odds and ends that I would view as opportunities for improvement. For example, their "undo" button is somewhat specific, not covering all aspects of changes. Their product also has some particular quirks where pasting without formatting can sometimes reset other text colour in another module.

Alternatives considered

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Reason for choosing Xtensio

Template presentation and ease of use. It was simpler!

Switched from

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Ease of use and not having to rely on another person to make my changes.

Review Source

ID

Iskra D.  
Cultural Projects Consultant  
Human Resources  
Used the software for: I used a free trial

### "Creating Personas with Xtensio"

April 23, 2025

4.0

Useful but not enough fun for creativity

Pros

Perfect template for creating a persona based on a structured framework, a detailed description, and pre-selected logos/images

Cons

Lacks more fun features and categories (e.g., social media icon bank)

Alternatives considered

[UXPressia](https://www.capterra.com/p/172668/UXPressia/)

Reason for choosing Xtensio

Easy to use. That helps creativity to be unleashead?

Review Source

Eric R B.  
CEO  
Internet  
Used the software for: Less than 6 months

### "Xtensio will be a powerhouse sales tool when it finishes cleanup and UX updates"

January 31, 2025

3.0

Xtensio is a great sales tool that is almost ready for prime time. My designer and I spent too much time on design, but we liked what we got. In the end, we sent out the PDF of the proposal instead because were worried about how it looks on mobile phones. The \[sensitive content hidden\] is responsive and I think they'll get there, but we did get a refund before the return window. We hope to come back to it eventually.

Pros

The ability to track analytics on the engagement of a prospect so I could see what was appealing to them the most.

Cons

The information architecture of the platform is puzzling. Templates and Folios are not delineated in a way that is helpful to users. The app struggled with some browsers and I had a lot of issues with loading. Lastly, there need to be more editing tools. A hugely cool app that needs more development and cleanup.

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing Xtensio

The tracking of user interactions to allow me to see what part of my presentation was working best.

Review Source

HB

Hannalore B.  
Marketing Degree Apprentice  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for marketing students!"

February 2, 2026

4.0

Overall my experience is positive, if you're studying marketing I would recommend trying the free templates out!

Pros

The persona and customer journey templates for my Uni work are clear and easy to follow, it also exports in a high resolution.

Cons

Some limitations on the number of exports with a free account, which isn't ideal for when I need to go back and amend my work.

Review Source

BM

Betty M.  
Product manager  
E-Learning  
Used the software for: I used a free trial

### "An amazing presentation software"

November 30, 2024

5.0

These templates are a great choice for non-designers on a tight budget, especially when just starting out.

Pros

The templates are just awesome if you are looking cool presentations .It is also easy to navigate.

Cons

Trying to work on colors and fonts was a bit of a challenge especially when you want to change them,

Alternatives considered

[Visme](https://www.capterra.com/p/153139/Visme/)

Reason for choosing Xtensio

It was easy to drag and drop. The templates are super great too.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

I was looking for something interactive, easy to brand, edit and monitor in real time.

Review Source

DR

Danielle R.  
Graphic designer  
Design  
Used the software for: I used a free trial

### "Happy user "

February 28, 2025

5.0

Very good. I used it for mockups for classes and clients

Pros

The customization part is easy. Very versatile.

Cons

When you save download it water marks, but I get it.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

The edit features were better and more accessible to change

Review Source

PM

Parveen M.  
Student  
Computer Software  
Used the software for: I used a free trial

### "User-Friendly and Effective Tool for Quick Projects"

October 18, 2024

5.0

Overall, my experience was good. Xtensio is a very convenient and easy-to-use tool, and it certainly stands out in terms of functionality and template variety. However, the watermark on the trial version was a drawback that made the free trial less useful than I had hoped.

Pros

I liked that Xtensio's website was very user-friendly. I used it to create a persona for a class assignment, and I found it much easier to find templates compared to other websites. Editing was simple, and I loved the color options available. Plus, it was great that I could track the history of my edits, which helped me manage my work more effectively.

Cons

The only downside was that I purchased the trial version since I only needed it once. However, even with the trial, it still downloaded with a watermark. I understand that companies want to make a profit, but from a user’s perspective, it was a bit frustrating, especially since I couldn't even take a screenshot without the watermark appearing. This felt a little restrictive.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

I could not find a good template for Persona.

Review Source

Soumyendu D.  
Product Manager  
E-Learning  
Used the software for: Less than 6 months

### "Xtensio is having one of the best templates resources , would highly recommend especially for user person"

April 5, 2025

5.0

It was seamless, easy and attention to detail been taken care of.

Pros

It is very seamless when it comes to drawing User Persona.

Cons

For that I would have to explore more and work with other templates

Review Source

Loïc L.  
Senior consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Awesome for personas!"

February 11, 2025

5.0

My partner since 2015 for making fire personas!

Pros

Easy to learn, full of templates for contractors.

Cons

Template design could be a little more up-to-date

Review Source

LO

Liz O.  
Student  
Education Management  
Used the software for: I used a free trial

### "Xtensio review "

July 1, 2025

4.0

I enjoyed using the templates and it got the job done for my assignments. I would like to explore other templates

Pros

I like how simple it was to use and the templates helped me get work done for assignments I had to do.

Cons

Quite cluttered on some templates. I Would like more space for text and overall visuals. Also sometimes text doesn’t upload when I try to export my download

Review Source

DS

Douglas S.  
Translational Scientist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A very capable and competitive way of creating content"

October 16, 2019

4.0

I like Xtensio. For generating content quickly and without a lot of fuss, in specific topical areas, this is my go-to tool. The learning curve is fairly shallow, and as I learn new tricks it is easy to go back and make changes. I have found that over time, lots of things start to look the same - there is an Xtensio "look." This isn't a problem for mostly-internal documents, but I also use other tools to create a wider variety of content.

Pros

It is modular - if your content needs align with an existing template, it is quick and easy to create a customized high-quality and informative infographic. Wide range of customization options. Things work pretty much as you'd expect them to. Excellent customer support.

Cons

Although there are lots of options, the existing set of templates feels constrained - if they serve your specific needs then you are in luck. If not, you can create a template from scratch but without a lot of guidance.

Alternatives considered

[Infogram](https://www.capterra.com/p/150756/Infogram/)[Piktochart](https://www.capterra.com/p/174022/Piktochart/)[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing Xtensio

Good looking, shallower learning curve, a better fit for business process infographics.

Review Source

Response from Fake Crow

May 6, 2020

Thank you for the detailed review, Douglas. We appreciate your feedback and are happy to hear Xtensio has saved you time creating high-quality content!

SS

Sohail S.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Simple and practical"

September 18, 2024

5.0

It always gives me a clear direction about the subject that I have less experience in.

Pros

the marketing documents and business development tools.

Cons

The UX/UI for modifying contents has room for improvement.

Review Source

SE

Sandra E.  
Na  
Restaurants  
Used the software for: I used a free trial

### "Good use for school and others "

January 3, 2025

5.0

Pros

Good to use. It was easy to understand and function.

Cons

Hard to arrange - this was hard to arrange and edit if needed

Review Source

KS

Karim S.  
Jobhub  
Human Resources  
Used the software for: 1-2 years

### "Xtensio experience "

August 20, 2024

5.0

Fair. It helped me to design User persona's for my college homework

Pros

The templates xtensio provide, and the tools it provides

Cons

I cannot have more than two projects. So I have to edit the oldest one in order to make a new one.

Review Source

rL

renee L.  
psa  
Airlines/Aviation  
Used the software for: I used a free trial

### "GOOD! expectations met"

August 18, 2024

5.0

amazing!! and useful very helpful for projects

Pros

easy to use !! and the templates are already done for us

Cons

not being able to edit slides better, example the editing of text box

Review Source

AI

Adaku I.  
Seamstress  
Apparel & Fashion  
Used the software for: Less than 6 months

### "User experience "

April 6, 2024

5.0

Great. I have already recommended Xtensio to people and they are satisfied with it.

Pros

I came across Xtensio when I needed it most. And it really came in handy.

Cons

The fact that I can edit the colours I need.

Review Source

SM

Sandaru M.  
Manager  
E-Learning  
Used the software for: I used a free trial

### ""Efficient and user-friendly: My experience with Xtesio""

April 3, 2023

5.0

Overall, many users have reported positive experiences with Xtensio. They have found the platform to be user-friendly, with a variety of customizable templates that are helpful for creating professional-looking documents, presentations, and other visual aids.Users have also appreciated the collaboration features, which make it easy to work on projects with colleagues and stakeholders in real-time. Additionally, the excellent customer support has been noted as a key strength of the platform.However, some users have reported limitations with the tool, such as limited customization options and integrations, as well as limited storage space and export options.Overall, Xtensio appears to be a helpful tool for individuals and teams looking to create polished and professional-looking visual aids, such as presentations, reports, and proposals.

Pros

User-friendly interface: Xtensio has a simple and intuitive interface that is easy to navigate, even for those who are not tech-savvy.Collaboration features: The tool allows multiple users to work on the same project simultaneously, making it easy to collaborate with colleagues and stakeholders.Customizable templates: Xtensio offers a variety of pre-built templates that users can customize to meet their specific needs. This saves time and ensures consistency across projects.Professional-looking output: The final output from Xtensio looks polished and professional, which is important when presenting to clients or stakeholders.Customer support: Xtensio offers excellent customer support, with a responsive team that is available to answer questions and resolve issues in a timely manner.

Cons

Limited customization options: While the templates are customizable, some users have reported that they would like more flexibility in terms of design and layout options.Limited integrations: Xtensio does not integrate with as many third-party tools as some other similar platforms, which may limit its usefulness for some users.Limited storage space: The free version of Xtensio offers limited storage space, which may not be sufficient for users with large or complex projects.Limited export options: Some users have reported that they would like more export options, such as the ability to export to Microsoft Word or PowerPoint.

Review Source

CA

Chibuzo A.  
Product Manager  
Investment Management  
Used the software for: I used a free trial

### "Good use of my time and resources "

May 7, 2024

4.0

It was overall good experience and I got what I wanted using xtensio

Pros

I got very good templates option that was very useful to me. Got ideas also that helped enhance the output I desired.

Cons

Didn't enjoy using the drag option as most times ended up messing my work. This feature needs to adjusted to make it more seamless and easy to use

Review Source

AS

Alex S.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Long Way To Go To Beat Adobe"

May 6, 2024

4.0

Good experience but I’ll stick to adobe for now.

Pros

Simple go use and easy to navigate around the page…

Cons

Doesn’t provide the freedom and flexibility that adobe offers.

Review Source

EG

Eric G.  
Ceo  
Broadcast Media  
Used the software for: 6-12 months

### "Good for high level docs "

April 30, 2024

5.0

Overall it’s a solid solution for one off high level docs not for deep dives

Pros

I enjoy the one pager layout for one pagers and ovrrviews

Cons

I don’t like how limiting it is on what you can do inside the software itself it’s very frustrating to change a design plan to get it to work the right way

Review Source

BC

Billie C.  
Marking coordinator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to use "

May 1, 2024

5.0

It’s easy to use and produces quality tables however can be glitchy at times

Pros

It’s easy to use and produces great visuals

Cons

It was glitchy when opening in a small tab, freezing the screen

Review Source

NH

Natalie H.  
Customer Service Representative  
Museums and Institutions  
Used the software for: I used a free trial

### "Easy to learn and easy to use!"

May 17, 2024

5.0

Fun, easy to use, great for working on stuff as a team.

Pros

I’ve been using Xtensio for the user persona and I love it so far. The template is easy to navigate and highlights everything I need. Very visually appealing and easy to use!

Cons

My only complaint would be that sometimes it is hard to drag and move images across the templates but that’s only a minor issue.

Review Source

AF

Adam F.  
Head of Product  
Financial Services  
Used the software for: 1-2 years

### "Product Sales Sheets"

June 23, 2023

5.0

Pros

The ease of being able to create branded sales sheets for our various partners is amazing. The digital sales sheet that can be constantly updated without having to send our partners new links and files is a massive win!

Cons

There were a couple of times that the section formatting didn't match from the editable page vs the link to the presentable page. This seemed to correct itself in a short amount of time so it wasn't that big of an impact.

Reason for choosing Xtensio

I had previously utilized Xtensio in my prior startup and loved the solution.

Review Source

JS

James S.  
Associate Professor  
Education Management  
Used the software for: 2+ years

### "IT Educator in UI/UX course"

March 29, 2024

5.0

Pros

I use and present with xtensio and utilize the free forever option for students that do not opt in ($). I cannot describe the transformation I see in student's eyes when they are able to take dull lecture and reading and actually get hands-on. All our sections have a hands-on component its a hallmark of our program so xtensio changes young lives amd possibly launched a few careers!

Cons

Little busy at first but if you're in a course and the instructor is able to start at personas say, from there your excellent recommendation feature puts the next step close by and intrigues the student to keep searching for more. I could easily see the "AI" component to xtensio working like a GPT or stand alone agent. Great software!

Review Source

TF

Taylor F.  
UX Design  
Design  
Used the software for: Less than 6 months

### "Xtensio - Critical for UX Designers"

January 5, 2024

5.0

My experience has been overall positive, I just wish that everything wasn't so costly

Pros

I love that it helps me build beautiful and sleek User Personas.

Cons

I don't like that it only lets you create one project on the free version

Review Source

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