--- title: "Priority Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Priority Software - reviews, pricing plans, popular comparisons to other Supply Chain Management products and more." source_url: "https://www.capterra.com/p/142289/Priority-Software/" page_type: "product" language: "en" --- # Priority Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Priority Software ## What is Priority Software? Priority Software is a global provider of business management solutions that help organizations connect finance, operations, supply chain, manufacturing, distribution, and customer-facing processes in one platform. Priority ERP combines comprehensive ERP capabilities with flexible deployment, open integration, no-code automation, and embedded AI. Its aiERP approach brings AI directly into everyday ERP workflows, with natural language interaction, intelligent insights, predictive capabilities, and specialized AI agents that help users access information, identify issues, and take action while keeping people in control. Recognized by industry analysts including Gartner and IDC, Priority supports a broad range of business functions, including financial management, CRM and sales, supply chain, manufacturing, distribution, warehouse management, project management, customer service, HR, and business intelligence. ## What is Priority Software used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/) Top alternative Featured Overall rating Based on 61 user reviews Reviews sentiment Positive 89% Neutral 10% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Priority Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.priority-software.com/&name=Priority Software) ## Priority Software Overview Updated August 2026 AI summary Priority Software is a web-based ERP and supply chain management platform designed for businesses of all sizes, offering modules for accounting, inventory, procurement, CRM, and manufacturing. It provides real-time data, customizable workflows, and integrations, supporting order fulfillment, purchasing, and inventory control. Deployment options include cloud and mobile, making it adaptable to varied operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Priority Software 4.4 (61) VS. [4.0 (624)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting Price Contact vendor Starting Price $124.42 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (61) Ease Of Use 4.0 (7,748) Value For Money 4.5 (54) Value For Money 3.7 (6,657) Customer Service 4.0 (54) Customer Service 3.8 (6,362) ## Priority Software alternatives [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,514)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [4.2 (2,063)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135757/NetSuite/) [Xero](https://www.capterra.com/p/120109/Xero/) [4.4 (3,320)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120109/Xero/) Highest Rated [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [4.5 (20,670)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Starting price $2210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [View all alternatives](https://www.capterra.com/p/142289/Priority-Software/alternatives/) ## FAQs about Priority Software Overview ### Which roles and teams benefit most from Priority Software? Priority Software is most used by executives, finance leaders, IT teams, and operations managers who need unified control over business processes. CEOs, CFOs, and owners use it for reporting and planning, while IT administrators, ERP specialists, sales leaders, and supply chain teams manage system integration, order workflows, inventory, and operational visibility. Answer based on 59 reviews Overview ### What company size and specific industries is Priority Software built for? Priority Software is designed for businesses of all sizes across all industries, including organizations that need flexible business management software to support and optimize day-to-day operations. Its target audience is broad rather than sector-specific, making it suitable for small businesses, mid-market companies, and larger enterprises in many fields. Features and Usability ### What are the key features of Priority Software? Priority Software includes core ERP features for accounting, inventory management, purchasing, CRM, and project management, plus differentiators such as customizable forms and fields, Business Process Management workflows, API and third-party integrations, mobile access, and built-in BI dashboards. Reviewers also frequently mention user management, data access, and report generation. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does Priority Software integrate with? Priority Software integrates with over 20 third-party tools, including HubSpot Marketing Hub and Fireberry for CRM and marketing, Microsoft Power BI and Datarails for analytics, Expensify and Avalara for finance, and Magento Marketplace, BlueSnap, and Jitterbit for ecommerce, payments, and data connectivity. Answer based on 14 reviews Getting Started and Support ### How easy is it to onboard and train a team on Priority Software? Priority Software offers in-person training, live online sessions, webinars, documentation, and videos. Most reviewers describe onboarding as quick for everyday users, with a logical interface that is easy to teach. Admins, report builders, and larger teams may need more time, especially for shortcuts, navigation, and custom reporting. Answer based on 15 reviews Getting Started and Support ### What customer support options does Priority Software offer, and how do users rate the experience? Priority Software offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as knowledgeable and able to solve technical issues, with good help during implementation. However, many report slow responses, clunky ticket handling, limited documentation, and support that can feel impersonal or require outside consultants. Answer based on 19 reviews Security ### How well does Priority Software handle user management? Priority Software supports day-to-day user management by giving teams shared access to business data, forms, and cross-department workflows in one system. Operations managers and growing companies value the visibility and flexibility, while some users mention support delays, occasional performance issues, and limits around broader user access needs. Answer based on 12 reviews Features and Usability ### How customizable is Priority Software? Priority Software gives businesses broad control over screens, forms, fields, workflows, and reports without heavy outside development. Many small business and operations teams like how quickly it adapts to changing processes, though some users say certain modules need extra tweaking and a few specialized areas feel less detailed. Answer based on 18 reviews Features and Usability ### Is Priority Software easy to use? Priority Software offers a generally friendly interface with fast access to menus, web tools, and Excel-style screens. Many teams find it simple after setup and daily use, especially in small to midsize businesses, but some users find the menus crowded, error messages unclear, and the web transition less intuitive. Answer based on 15 reviews ## Features AI summary Based on 1,037 Supply Chain Management reviews Capterra data shows that buyers of Supply Chain Management software rank the following features as their top priorities: - **Order Fulfillment** (**53%** of reviewers rated this feature as critical) - **Order Management** (**55%**) - **Purchase Order Management** (**51%**) Priority Software supports all three features reviewers value most: **Order Fulfillment**, **Order Management**, and **Purchase Order Management**. Together, these capabilities help businesses manage incoming and outgoing orders more efficiently, keep purchasing aligned with demand, and maintain better control across the supply chain, allowing teams to improve order accuracy, reduce delays, and keep operations moving smoothly. Order Fulfillment 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Order Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Inventory Management 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply CRM 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Inventory Tracking 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Priority Software 214 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budgeting/Forecasting: Create budgets based on historical data and future projections - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Change Management: Track and monitor efficient handling of all changes/transitions - Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance - Check Processing: Receive and deposit or issue and record check payments - Check Writing: Issue payments to third parties via checks - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Consolidation/Roll-Up: Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Currency Conversion: Change one currency to another based on real-time rates/values - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Catalog: An organized inventory of all data assets - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - ERP integration: Integrate with existing ERP systems - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Forecasting: Form predictions based on past and present data/trends - Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Investment Management: Manage and handle financial assets as well as other investments. - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kitting: Group and package individual but related items as one package set - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-level BOM: Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Price and Cost Calculations: Calculate rule-based prices for a product/service - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Project Accounting: Manage and track financials on a project-to-project basis - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Serial Number Tracking: Track and assign specific serial numbers to products - Service History: Track work performed and resources used for past customers, sites, or assets - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Single-level BOM: Create, manage, and share one level of an assembly with the entire product team - SKU/UPC Codes: Internal and external product tracking codes - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Timesheet Management: Track the amount of time spent on a job or task - Traceability: Track and document the history, application, or location of an item or activity - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (60) 4.4 Based on 60 reviews ## Pricing Value for money 4.5 (54) ### Starting price Free trial not available Value for money 4.5 (54) 4.5 Based on 54 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Expensify](https://www.capterra.com/p/97594/Expensify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (54) 4.0 Based on 54 reviews ## User reviews Overall rating 4.4 Based on 61 reviews Filter by rating 5(33) 4(21) 3(6) 2(0) 1(1) Mentioned topic Sorted by most recent BS Brecklin S. Finance Food & Beverages ### "Wouldn't recommend Priority" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 12, 2025 In hindsight, never would have went with this software. Software is not intuitive and it's very hard to get support Pros Seems to be a very powerful software with lots of capability but hard to unlock its full potential due to lack of support. Cons Support is very slow and often not super helpful. Lots of bugs/errors with the software with no known resolution times. Self serve support articles are not comprehensive Switched from [AccountEdge](https://www.capterra.com/p/222114/AccountEdge/) Account edge was phased out so we needed to switch Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Srividhya H. Sr.IM Specialist Pharmaceuticals ### "Priority Flexible ERP with Room for Usability Improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2025 My overall experience with Priority Software has been positive. It is a flexible ERP system that supports a wide range of business functions and can be tailored to our company’s specific needs. While there are areas for improvement, such as ease of reporting and user onboarding, the system has been reliable and effective for daily operations Pros I like that Priority is highly customizable and user-friendly compared to other ERP systems. It allows us to tailor workflows and forms to fit our business processes without heavy reliance on external development. it gives us the ability to configure forms, fields, and reports according to our company’s requirements. The customization tools make it possible to adapt the system quickly when business needs change Cons What I like least about Priority is that some screens and navigation can feel unintuitive at first, especially for new users. It requires training before people feel comfortable using it efficiently. Out-of-the-box reporting options are limited, and often require building custom reports to get the level of detail we need Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LZ Liron Z. VP of research and development Information Technology and Services ### "My experience with Priority" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 4, 2024 I had the chance to work with priority ERP when working with an Energy company, it was manging the customers and the business operations, it required a big team to operate since it's a complex system. Pros Priority is a well known and well used ERP and CRM tool which means that new company onboarders will probably have previous experience with this tool. In addition it has vast ERP features and good customer support. Cons It's a highly complex system to learn, bad API and bad integration capabilities, API contracts are being broken all the time, Stability is low. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2024 Thank you for sharing your response. We are sorry you found the system to be complex and the API lacking. These are actually areas for which Priority has received very positive feedback, most recently in the 2024 IDC MarketScape for cloud ERP where it noted under Simplicity & Use: References told us they love the simplicity of the system and the user interface. Also, Priority's API is one of the most advanced & simple to use in the industry. We have more than 100 partners who develop modules and customizations via the API as well 100s of connectors & embedded integrations. Priority's integration capabilities were noted in the 2022 Gartner Magic Quadrant for Cloud ERP for Product Centric Enterprises as a strength where it said: Integration of Suite: Priority’s suite includes administrative and operational capabilities on a single code line along with the flexibility to integrate third-party applications. We'd be happy to discuss this with you. Eyal T. Owner Information Technology and Services ### "my favorite system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2023 the priority allow me to implement all the business aspects i almost have no need for other systems and if i do they can connect and interface easyly. Pros easy o learn, easy to implement, very logical and intuitive. many features and option, very parametric, easy to import and export data. lot of addon and extensions to other systems.cloud bases option. Cons report generators are too basic.CRM mudule is too basic.BI tools are too basic. Alternatives considered [MoveX](https://www.capterra.com/p/179071/MoveX/) [Odoo](https://www.capterra.com/p/135618/Odoo/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing Priority Software ease of learn and implementationanswer all me business uses and my future one as i can predict.value for money.cloud bases. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2023 Thank you for your product review. We're delighted to learn that our product's ease of use, straightforward implementation, logical design, and intuitive interface have benefited you. Your feedback is invaluable to us, and we'll continue striving to improve and expand our offerings. IG ilia G. sales manager Food & Beverages ### "the software for everyone " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 20, 2022 Very satisfied and likes to learn new things that make everyday work easier Pros Very intuitive for every new worker and those with difficulties learning something new. Cons A more user-friendly interface especially for the Management of sales personnel and customers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Einat M. Director of Supply Chain Electrical/Electronic Manufacturing ### "The best ERP system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 5, 2022 Pros Easy to use, intuitive, provides everything you need in order to manage your supply chain Cons Reports side is a bit problematic and not easy to use Switched from [Oracle Aconex](https://www.capterra.com/p/220249/Oracle-Aconex/) Moved to a new organization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Daniel S. Consultant Information Technology and Services ### "Excellent mid-tier web ERP for SMB" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 23, 2022 Excellent business management software for mid size companies in the manufacturing, services or commerce domains. Pros Easy to implement, lots of features targeted at end users such as customized searches, customizable fields and forms. Mobile friendly. Has a lot of extension modules in various domains. Cons Documentation is not always available as is technical support. Some features require coding - though it's basic coding. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RE Raviv E. Sr. manager Management Consulting ### "Use of priority" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 January 20, 2022 Pros Reports were adjusted to my needs and supplied a good view to the project conduct Cons Authentication is cumbersome and search could be improved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. moaz A. Mechanical engineer Automotive ### "It's easy and useful" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 5, 2021 Overall i like this software it provides for me more time Pros It's easy to use and make me manage my work easy Cons It's faster and more accurate and additional further are added Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Michelle T. HR Manager Electrical/Electronic Manufacturing ### "Priority - Must worth a Try" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 13, 2018 Pros Using this for business is worth it . It’s very user friendly and the response is accurate. Wanting to explore more features with this software. Cons Looking forward for an upgraded features in order to use it convenient to the customers. Also I observed that theres no report generator for goods received. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142289/Priority-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [QuickBooks Online vs Priority Software](https://www.capterra.com/compare/142289-190778/Priority-Software-vs-QuickBooks-Online) [Odoo vs Priority Software](https://www.capterra.com/compare/135618-142289/Odoo-vs-Priority-Software)