# Priority Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Priority Software the right Supply Chain Management solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142289/Priority-Software/reviews --- Priority Software 4.4 (61) [View alternatives](https://www.capterra.com/p/142289/Priority-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Priority Software Ease of use 4.2 Customer Service 4.0 ## Pros and Cons in Reviews BS Brecklin S FinanceFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Seems to be a very powerful software with lots of capability but hard to unlock its full potential due to lack of support.“ September 12, 2025 LZ Liron Z VP of research and developmentInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “It's a highly complex system to learn, bad API and bad integration capabilities, API contracts are being broken all the time,“ October 4, 2024 DS Daniel S ConsultantInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Easy to implement, lots of features targeted at end users such as customized searches, customizable fields and forms.“ February 23, 2022 BS Brecklin S FinanceFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Self serve support articles are not comprehensive“ September 12, 2025 Eyal T OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “easy o learn, easy to implement, very logical and intuitive.“ March 16, 2023 Eyal T OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “BI tools are too basic.“ March 16, 2023 RE Raviv E Sr. managerManagement Consulting, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Reports were adjusted to my needs and supplied a good view to the project conduct“ January 20, 2022 ## Showing most helpful reviews Showing 1-25 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Maya B. Sales Manager Information Technology and Services Used the software for: 2+ years ### "Priority Software is really improving our business" June 27, 2017 5.0 The consultants that we dealt with during our implementation were courteous, extremely knowledgeable and responsive to our needs. Pros \* Ease of use and "user friendliness" \* Web interface with Excel look and feel \* Robust functionality for the many verticals of our customers \* Lower Total Cost of Ownership (TCO) for licenses and consulting \* Fast implementation - as little as a couple of weeks to get up and running \* Features like an Enterprise Search, a Google-like tool that even searches text \* Export the data from any form directly into Excel and print reports directly into spreadsheet \* All screens can be customized such as creating tabs, hiding and renaming fields, making fields mandatory, etc. \* Ability to set up automatic workflows using the Business Process Management (BPM) tool that can send automatic e-mail, text messages to phones or create tasks \* Executive dashboards and BI reports (“Report Generators”) can be built right inside Priority, which means you can cut way down on customized reports and expensive IT consultants \* Price was surprisingly good for an ERP system Cons \* They are relatively new to the U.S. market so sometimes people don't know who they are \* Support calls could take up to a day to be resolved Review Source MO Michael O. Owner & General Manager Consumer Goods Used the software for: 2+ years ### "Easy to learn & use. Quick turnaround customer support. Very satisfied with the software." June 4, 2017 4.0 Priority really made a huge change in our business. Before, we were using different types of software packages from different vendors and like most small businesses, at some point, they just didn't "speak the same language" anymore. We were working twice as hard to keep things in check. But now, Priority does it all for us. I didn't think it would ever be this easy with an ERP system in house, but now, I can't imagine not having Priority run the business, really help me to control and manage the business too. Pros Priority is super flexible. Grows as our company grows. Gives us tools we need to handle large volumes of line items and distribution. We're an export company. We move fast and have hundreds of catalog items to account for at all times. Priority handles it all. Finally, we can control everything in one system. We feel a huge difference in our bottom line. Cons We would like to see a little more versatility in the user interface. It's really good but some of our users feel that it could be tweaked just a bit more and improved - make it even better. Review Source YA Yaniv A. Integrator Computer Software Used the software for: 2+ years ### "great software if you get the right support" June 19, 2017 3.0 Interfaces with other programs. Pros Easy for Users . User friendly, Deals with a wide-range of topics. Can integrate information from various departments. Allows real-time information access. Cons Poor ability of the standard system to connect other programs. Non-compatibility issues. Not advanced or on-par with standards. Review Source EM Einat M. Director of Supply Chain Electrical/Electronic Manufacturing Used the software for: 2+ years ### "The best ERP system" May 5, 2022 5.0 Pros Easy to use, intuitive, provides everything you need in order to manage your supply chain Cons Reports side is a bit problematic and not easy to use Switched from [Oracle Aconex](https://www.capterra.com/p/220249/Oracle-Aconex/) Moved to a new organization Review Source SH Steve H. Inside Sales Manager Electrical/Electronic Manufacturing Used the software for: ### "Ahead of it's competitors" March 2, 2018 5.0 When I compare the three systems, one or the other may be slightly better (in my opinion) than the others in a particular process, but this is the normal minor trade-off between packages. Pros This is the only product on the market we found that could truly do 1) on site service calls (with mobile interface), 2) product with labor component added (VAR), and OEM, all in the same system, without customization. All the competing software systems were focused on VAR and OEM, but no thought had been given towards including the companies who provide billable (as apposed to warranty VAR/OEM) services. Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo. We had supplied some of our real data in advance of the visit, and that data was set up in a live demo account on their cloud, so we could see our own data flow through a working system. This is the third ERP system I have worked in, and it is far superior in ease of use than either of them. Review Source sR sharon R. owner Media Production Used the software for: 2+ years ### "powerful. user support is good. dealing with sales and upgrades is almost always a nightmare " June 19, 2017 4.0 Pros I like it because there is a wide range and powerful, upgrading regularly, meets israel government standards, works well. \\ Cons support is basic, many things require outside help which is expensive, staff in rosh haayin is not always helpful. The api is a very important upgrade. I almost left priority because it didn't exist Review Source BB Betty B. Project Manager Used the software for: 2+ years ### "User friendly and receives frequent updates" June 19, 2017 4.0 Pros The program is very user friendly. Software is actively being developed and competitively adds new features. Even if something doesn't have an existing solution, you can easily customize the software to meet your needs. Cons The report generator is not flexible enough and does not enable combination from different fields, e.g. reports in manufacturing can't be merged with a purchasing report. There is no report generator for goods received. Review Source SZ Shiri Z. Supply Chain Manager Consumer Goods Used the software for: 2+ years ### "We were looking for a solution for our organization that can connect all departments together-......" June 19, 2017 5.0 Pros The software is very easy to use and friendly that even the end user can design his own view. yet there are several BPM configurations that allow the company to restrict access to some areas in the system. Another advantage is the connectability to other programs which is also very easy to apply. Cons The interface design can be better, other than that everything is fantastic, No real disadvantages. Review Source eZ elad Z. fainancial control manager Accounting Used the software for: 2+ years ### "Easy to use" June 19, 2017 5.0 Easy to analyze large quantities of data. Pros Allows me to effectively and easily manage my business of 200 employees. We manage all our business activities via Priority Software including finances, attendance, salary, projects. Very flexible. Cons Automating processes sometimes makes flexibility difficult. Integration was somewhat difficult but was successful in the end. Review Source HP Hadar P. CEO Used the software for: 2+ years ### "This program covers everything I need" June 19, 2017 5.0 Pros The program has extensive capabilities that meet most requirements. When something is missing, modifying the program to add the necessary capabilities is very easy as well. Cons The program tries to cover many fields at once, which can lead to a lack of deep functionality in specific fields. CRM module does not display the customer as a comprehensive whole. Review Source NP Nati P. Operations Manager Used the software for: 2+ years ### "Excellent software that is very friendly" June 19, 2017 5.0 Pros A very intelligent piece of software that is very easy to use. Provides solutions for most if not all issues in managing our business. Cons Receiving support for issues can be difficult, and it's difficult to obtain direct support from the developers. Does not feel personal enough. Review Source gG gilat G. industrial engineer Furniture Used the software for: 2+ years ### "i worked 7 years on the software in my job" June 19, 2017 3.0 its improve my skills in erp system Pros its all in one it learn able it's improving fastly its easy to learn as a programmer to design reports Cons lots of fields in standard design you need to customize every second thing the move to the web addition is too expensive Review Source EK Eliyahu K. CFO Used the software for: 2+ years ### "I am very satisfied with the product" June 19, 2017 5.0 Pros The program covers everything you need to run a business. It is also very easy to use and teach new users the ropes. Cons The support provided by the vendor could be improved. Support is rarely needed, but when it is required, it is not timely enough. Review Source MB Moshe B. CIO Used the software for: 2+ years ### "As flexible and ready to molding as clay" June 19, 2017 5.0 Pros The system is amazingly flexible and can be customized to suit any needs. Very easy to use in retrieving data. Cons The system has a price tag that needs to be taken into consideration. Specific modules, such as WMS, could use improvement. Review Source MB Michael B. IT manager Used the software for: 2+ years ### "It is a wide platform with a relatively easy adaptability to end user's needs. Good development." June 19, 2017 4.0 Pros I appreciate most the flexibility and adaptability paralleled with the ease of developments on the overall. Cons The UI is dated goes for live and web. I would like liter compared to other solutions on the market. Review Source RB Rachel B. Integrtor Used the software for: 1-2 years ### "Easy to use" June 19, 2017 4.0 Budget Management very nice tool Pros Flexibility: I find that it is very easy to integrate into our company. It is also very flexible. I especially like the BPM which is effective. Cons It requires a lot of maintenance and we need on-going support to learn the system's capabilities and tools. Review Source YZ Yoeli Z. IT manager Used the software for: 1-2 years ### "The software which has solutions to many different organizational demands. Always improving. itself." June 19, 2017 5.0 Pros Flexibility, good level of customer support in terms of TAT and solution to the technical issues at all levels. Cons Error correction could be a challenge. Since instead of simply going back you get out from the existing screen and it is hard to get back. Review Source JW Jenna W. Owner Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "All in One Business Platform" September 8, 2018 4.0 Pros Very small learning curve, it's quite easy to start using right of the bat. It's good for small businesses and is a one stop shop! Cons Customer support team isn't very personable and can be improved. It look me days to get a response for a technical problem I was facing. Review Source YL Yechiel L. Used the software for: ### "Pretty good accounting software" November 17, 2016 5.0 A pretty good mini-ERP for small-to-mid sized companies. I have been using it for six years and recently upgraded to the web version. It has improved over the years, especially as to the user interface. My main issue is that as a small business I find it difficult to deploy all capabilities without hiring an implementation manager. It would be good if more capabilities could be deployed independently. The FAQ page is not very convenient and hard to search, and that opening a ticket for customer support is also a bit clunky. That said, once you open a ticket the customer support is great. In addition, for larger businesses who do a formal implementation it is good (feedback from friends). And I get what needs to be done OK. Review Source sB shon B. sales Used the software for: 1-2 years ### "impressive & very quality production flow for logistics & production managers , would be happy" June 19, 2017 5.0 Pros it is ux/ui hd experience , the software is working fast & the results are roi effective for management Cons prioritize features limited users functionality for wider fields license can be less expensive plus Review Source SH Srividhya H. Sr.IM Specialist Pharmaceuticals Used the software for: 1-2 years ### "Priority Flexible ERP with Room for Usability Improvements" August 27, 2025 5.0 My overall experience with Priority Software has been positive. It is a flexible ERP system that supports a wide range of business functions and can be tailored to our company’s specific needs. While there are areas for improvement, such as ease of reporting and user onboarding, the system has been reliable and effective for daily operations Pros I like that Priority is highly customizable and user-friendly compared to other ERP systems. It allows us to tailor workflows and forms to fit our business processes without heavy reliance on external development. it gives us the ability to configure forms, fields, and reports according to our company’s requirements. The customization tools make it possible to adapt the system quickly when business needs change Cons What I like least about Priority is that some screens and navigation can feel unintuitive at first, especially for new users. It requires training before people feel comfortable using it efficiently. Out-of-the-box reporting options are limited, and often require building custom reports to get the level of detail we need Review Source BS Brecklin S. Finance Food & Beverages Used the software for: 6-12 months ### "Wouldn't recommend Priority" September 12, 2025 1.0 In hindsight, never would have went with this software. Software is not intuitive and it's very hard to get support Pros Seems to be a very powerful software with lots of capability but hard to unlock its full potential due to lack of support. Cons Support is very slow and often not super helpful. Lots of bugs/errors with the software with no known resolution times. Self serve support articles are not comprehensive Switched from [AccountEdge](https://www.capterra.com/p/222114/AccountEdge/) Account edge was phased out so we needed to switch Review Source LZ Liron Z. VP of research and development Information Technology and Services Used the software for: 6-12 months ### "My experience with Priority" October 4, 2024 4.0 I had the chance to work with priority ERP when working with an Energy company, it was manging the customers and the business operations, it required a big team to operate since it's a complex system. Pros Priority is a well known and well used ERP and CRM tool which means that new company onboarders will probably have previous experience with this tool. In addition it has vast ERP features and good customer support. Cons It's a highly complex system to learn, bad API and bad integration capabilities, API contracts are being broken all the time, Stability is low. Review Source Response from Priority Software US October 7, 2024 Thank you for sharing your response. We are sorry you found the system to be complex and the API lacking. These are actually areas for which Priority has received very positive feedback, most recently in the 2024 IDC MarketScape for cloud ERP where it noted under Simplicity & Use: References told us they love the simplicity of the system and the user interface. Also, Priority's API is one of the most advanced & simple to use in the industry. We have more than 100 partners who develop modules and customizations via the API as well 100s of connectors & embedded integrations. Priority's integration capabilities were noted in the 2022 Gartner Magic Quadrant for Cloud ERP for Product Centric Enterprises as a strength where it said: Integration of Suite: Priority’s suite includes administrative and operational capabilities on a single code line along with the flexibility to integrate third-party applications. We'd be happy to discuss this with you. Eyal T. Owner Information Technology and Services Used the software for: 2+ years ### "my favorite system" March 16, 2023 5.0 the priority allow me to implement all the business aspects i almost have no need for other systems and if i do they can connect and interface easyly. Pros easy o learn, easy to implement, very logical and intuitive. many features and option, very parametric, easy to import and export data. lot of addon and extensions to other systems.cloud bases option. Cons report generators are too basic.CRM mudule is too basic.BI tools are too basic. Alternatives considered [MoveX](https://www.capterra.com/p/179071/MoveX/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Priority Software ease of learn and implementationanswer all me business uses and my future one as i can predict.value for money.cloud bases. Review Source Response from Priority Software US March 17, 2023 Thank you for your product review. We're delighted to learn that our product's ease of use, straightforward implementation, logical design, and intuitive interface have benefited you. Your feedback is invaluable to us, and we'll continue striving to improve and expand our offerings. DS Daniel S. Consultant Information Technology and Services Used the software for: 2+ years ### "Excellent mid-tier web ERP for SMB" February 23, 2022 5.0 Excellent business management software for mid size companies in the manufacturing, services or commerce domains. Pros Easy to implement, lots of features targeted at end users such as customized searches, customizable fields and forms. Mobile friendly. Has a lot of extension modules in various domains. Cons Documentation is not always available as is technical support. Some features require coding - though it's basic coding. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.