Who Uses This Software?

Law firms, legal departments, and government organizations of all sizes.


Average Ratings

238 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
    See pricing details
  • Pricing Details
    Flat-fee pricing with no hidden costs.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Logikcull
  • logikcull.com/
  • Founded 2004
  • United States

About Logikcull

Logikcull.com is instant discovery for modern legal teams. Its secure, cloud-based solution helps law firms and organizations of all sizes solve the expensive, complex, and risky challenges associated with eDiscovery, internal investigations, and open records response. With Logikcull, you can start a discovery project in five seconds, from anywhere at any time on any device. Reviewing data is as easy as performing a Google search. And in Logikcull, your data is always secure.


Logikcull Features

  • Case Analytics
  • Compliance Management
  • Discussion Threads
  • Document Indexing
  • Document Tracking
  • Full Text Extraction
  • Keyword Search
  • Metadata Extraction
  • Topic Clustering
  • Contact Management
  • Data Management
  • Incident Management
  • Reporting & Statistics
  • Subject Profiles
  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control

Logikcull Reviews Recently Reviewed!


Logikcull: Fairly good, still needs some work

Nov 11, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's run through a web browser, so no need to install special software. The UI is attractive and easy to understand. It seems to be able to cope with large reviews. There are a lot of different criteria which can be used for boolean searching to pare down the documents into a potentially-responsive pool. Most importantly, the support provided by the company is very responsive; I never have a problem getting someone to answer me, usually very quickly. Uptime is good (though scheduled downtime does occur, rather than the system being designed for five nines uptime).

Cons: The most serious problem is that if you try to tag too quickly, Logikcull can fail to save your work, & can fail silently so that you don't know unless you look for it. This arises when you want to tag a document with more than one tag & check the second tag before the first one has indicated that it has finished saving (which takes a second). This is not good for fast reviewers, as it slows their pace to that of the software's ability to save.

Other issues:

* You can't rename tags after they are created, & cannot reorganize them at will

* No identification of near-duplicates

* Boolean searching could be refined in several ways. I appreciate the highly granular options, but I would like some less-granular ones too, like whether an e-mail address appears in any e-mail address field. Also, the ability to use a mixture of handwritten searches and assisted searches using forms (right now the form wipes out the handwritten search).

* Live filters on search results cannot be frozen; If you do a search, & then filter out tagged documents, tagging one of those will knock it out of the filtered results immediately, making this unhelpful for resuming partially completed sets.

* Poor handling of threads and families: Can only view one family in one thread at a time, no combined hierarchical view, serious problems if an e-mail has another e-mail as an attachment. (Thanks, Outlook!)

* Tag custom colors glitch; also not many options

* Very limited names, re: symbols, length

Overall: Logikcull is a web-based document review program, designed for human reviewers to sift through documents (as opposed to the new wave that are extremely automated).

Many of the features of the program are fairly standard for this field: It imports documents (in my case, PST files from Outlook), scans them for duplicates, OCRs documents that don't already have machine-readable text, & allows the review manager to run boolean searches on the documents to weed out obviously non-responsive documents, set up tags, & parcel out sets to reviewers who then read through the documents & tag them according to the review protocol.

I've used a number of different doc review programs over the course of about a decade, some using locally-installed software, some run through web browsers. Logikcull seems to be well put together & as capable as most. My personal opinion is that automated review software is the way to go in the future (I regret the effect this will have on reviewers' incomes, but reviewing is a terrible job to have to endure, & honestly, software with some human management can probably avoid human errors & reduce the amount of manpower required to produce a good set of documents) so Logikcull isn't where it needs to be.

In addition, there are some glitches: You can't review too fast, because you must wait for each tag a reviewer codes to be saved before doing the next one. Tags can be assigned colors, but the colors glitch back to their defaults for no clear reason all the time, making this rather useless. Tags can't be renamed, & organization is frustratingly limited. The interface is attractive (not that anything wouldn't be compared to, say, Kroll) but 'fat' -- It takes up a lot of screen space, & I ultimately had to start using a 40" 4K monitor for comfort. You can't see search term highlighting in the actual document view; it can be accessed, but not conveniently. There is no near-duplicate matching, or assistance in finding single documents that include entire threads to reduce duplicative reviewing. The software doesn't make it easy to see how families & threads are organized, & under some circumstances can become hopelessly fouled up in this regard. If you need to code whole families & threads, it doesn't give you good estimates of project scope. Etc.

I have found their support staff to be easily reachable & helpful. They are receptive to feature requests & bug reports, but I haven't noticed any of mine acted upon yet.

Recommendations to other buyers: It is perfectly viable now if you're careful to not tag documents faster than it can handle, and don't need to change tags once a review is underway. (There is an obvious workaround for the latter, but it's a hassle) It shows good promise to be really excellent manual review software, but needs more work and more consideration of how it is actually used. If Logikcull doesn't recruit professional reviewers to help with functionality and interface, it should.

Vendor Response

by Logikcull on August 24, 2018

Hi Joshua,

we appreciate your candid review, and we agree that automated review is the future of discovery. That¿s why we¿re working hard to build Instant Discovery - where you can start a project in seconds, search documents with Google-like ease, and where all of the risks associated with traditional eDiscovery solutions are eliminated. I trust that since you first began using Logikcull, you¿ve noticed the platform moving quickly in this direction. To address some of your other comments directly, handwritten documents are now searchable on Logikcull and you can also toggle any search between frozen and dynamic, and filter on the ends of threads in Logikcull. And soon, you will be able to rename tags after they are created. Again, we thank you for your great feedback. It is essential to helping us improve the user experience. Our 24/7 support chat is always available to help you in any way possible, or feel free to reach our support team at support@logikcull.com

Very Good Option for Hosted E-Discovery Solution

Apr 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This software has a very approachable user interface with a clean, modern look and substantial power on the back end to handle e-discovery projects. It is all browser based and works by providing search results in batches that can be filtered, coded and tagged, including by family structure. I had no problems in accessing the program and it is secure because it is in the cloud. It works well even just doing simple searches, but once you learn more about how to find and manage the results, its power and ability to speed up projects can really shine.

It can handle complex searches and uses filters effectively to speed up the process for lawyers or reviewers. The speed is very good and it processes searches quickly. It can use an unlimited number of tags which can be very helpful, but will require protocols for a case with lots of people involved. The production process is fast and fairly simple and creates load files for all the major platforms although some additional output options would be nice if you have complex output requirements. I would like to see additional options regarding processing of privileged material so that you choose to Bates number it, but then not produce it.

The initial indexing occurs fairly quickly although unusual file types can sometimes slow it down, but had over 60GB processed and ready in less than 24 hours. The staff is very knowledgeable and responsive, which is helpful, especially at the beginning of using the product.

The product is priced to compete well with vendors for serious projects and can easily handle small projects. One issue that can arise, as is true in any per-GB solution, is to try to eliminate useless files before upload so they don't count against your data limits. In addition to the namesake ability to "cull" non-responsive materials (which means they don't show up in later searches), the Company is adding the ability to remove unwanted data which will reduce the storage needed on projects.

This is a very competitive e-discovery platform and I would recommend taking a look to see if it is the right fit. It is geared towards firms that will have a number of e-discovery projects (even though it could be used for one off projects) and its benefits will only grow as the users become more proficient with it. It has a base monthly charge, which you can likely pass through, but the advantage is that you can cut out processing costs from e-discovery vendors.

Logikcull saves time and money. The software is intuitive and requires no support from our IT team.

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how easy it is the process and review data. To process data with our old solution, I would need support from the vendor AND our IT team. The processing was very slow and while it did the job, the search/review functionality was limited. With Logikcull, I can process data from anywhere there is a WiFi connection and I do not have to wait for the vendor or IT to get started. Thanks to the filter carousel, I have a ton of information available about the collection as soon as it's done processing. Logikcull essentially takes the first pass at the documents for me!

Cons: Because Logikcull is so efficient and I've revealed (and raved about) its capabilities with my boss, I now do far more discovery work in-house. Definitely not a win for my workload (or stress level sometimes), but the cost-savings are a big win for the Legal department and the company.

Logikcull is really a revolutionary eDiscovery product. We rely on it now.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Logikcull evolves with our needs and the company is incredibly responsive to suggestions and requests. Most importantly, it's easy to use and doesn't require a hefty investment in learning a confusing interface. It looks like a modern web application because it IS a modern web application that is applied to eDiscovery, which is an industry where UX and UI are often second-class citizens. In short, Logikcull is a huge advance for lawyers who need an everyday solution for document management, robust discovery tools and document production.

Cons: It still lacks some features common to older database-driven eDiscovery applications, but the gap is constantly narrowing.

Overall: Cost-effective and highly efficient document management and production under our control. That last part is huge.

Conducting a privilege review has never been easier

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: We recently had a case where we needed to conduct a privilege review of emails related to our client. Logikcull was the perfect choice for several reasons.

1. We were able to upload the emails and begin reviewing within minutes. We did not need to wait to talk to a project manager or anyone else from Logikcull before we began our project.

2. Logikcull's "Potentially Privilege" QC tag identified many of the emails we were looking for before we even began our review.

3. Other privileged communications were easily identified in bulk using the "Email From Domain" and "Email To Domain" categories.

4. The reviewing attorney is not a "power user" of other document review tools, but was still able to begin his review without having any training sessions with Logikcull.

5. The pricing was simple and straightforward (although I wish it was based on compressed data uploaded, rather than expanded data hosted after processing).

6. We contacted the "Help Desk" with a few technical questions, and we received a response within seconds by using the "Conversations" feature (which opens a chat dialogue). The answers to the questions were saved and were available for reference later during the review.

One feature that I wish was more developed in the privilege review context is the ability to generate a privilege log after flagging the privileged documents. While a privilege log can be generated using the "Export to CSV" feature, it would be nice if there was a separate button or option that walked the user through the process of creating a customized privilege log prior to downloading the file.

Full disclosure: I consider many of the Logikcull team members to be my friends, but one of the reasons I like them is that they are all passionate about their product and providing excellent service to their customers. They are also passionate about educating people on a grassroots level, and they recently sponsored and participated in an event for the ACEDS Jacksonville Chapter (of which I am the President) where we discussed the "Processing" stage of the EDRM.

Satisfactory, but leaves something to be desired

May 16, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the filters available through tagging and the ease of use with tags. I particularly enjoy the e-mail domain filters, that makes it especially easy to sort of privileged documents or locate correspondence. I am a construction litigation legal assistant, so much of what I do is looking for a needle in a haystack when the needle may not even be there. It is a powerful search engine and I was easily able to sort through 15,000 pages of documents to find precisely the information I was looking for. It was one page in those 15,000 pages. It saved me days and days of work.

Cons: I do not believe the de-dupe feature is up to par. I am consistently finding duplicates even within the same page on a search. It has not eased the burden of the dreaded e-mail chain, and I wish there was a better way to filter that out. Moreover, it can be slow to filter through things. I want to be able to click and it pull faster, but that may be a network thing. I also wish there was a form of communication like chat so that I could shoot my attorney messages about a specific document without actually tagging him. When I tag him, he gets an e-mail notification which I know he doesn't care for. I use this software far more than my attorney, and it needs to be as easy as possible to communicate with him and I don't think @-name- is exactly the best.

Overall: Rapid searches, easy tagging, great filters

Logikcull levels the large firm/boutique firm e-Discovery playing field.

Apr 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Logikcull is extremely user-friendly and relatively easy to use -- even for someone with little to no eDiscovery experience. The more complex features of Logikcull may require an extra tutorial session with Logikcull's support staff to become at ease with the software, but they are very helpful and accommodating. The Help section of the Logikcull site is pretty comprehensive though -- it includes videos and gifs on virtually every feature/scenario, so access to the Logikcull support team is a bonus. Data uploads and downloads process pretty quickly (within minutes) unless you have over 20GBs of data, in which case it may take up to 8 hours. That's brilliant considering all of the data analytics options included with Logikcull's processing. Despite transitioning from a large firm with an eDiscovery/Lit Support department that handled everything, to a smaller firm where I manage the Lit Support, Logikcull enabled me (a novice) to upload/process/analyze almost 100 GB of client data within 24 hours. We were easily able to separate/cull source code and complete a full review of the client's remaining data and create/download a document production with confidentiality designations and Bates numbers to opposing counsel within 1 week. Amazing! After receiving opposing counsel's production, I was also able to easily upload their production data load files for our review. Please note that at this time Logikcull is unable to render Mac files (Pages/Numbers/Keynote) to tifs/pdfs. That will have to be done outside of Logikcull before uploading. However, Logikcull does retain the native Mac files for production purposes. The Mac files were less than 1% of our upload, so it was a non-issue for us, but knowing that tidbit beforehand may be useful to Mac users. So whether you're a large or boutique firm, Logikcull makes e-Discovery expertise cost-effective and accessible to all.

The Market Standard for eDiscovery

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Flexibility, speed, and responsiveness to feature requests. This is software that makes small firms able to compete with the biggest in the business. It also allows firms to customize every aspect of their document production and/or request for documents to opposing parties. Data management is a key to litigating effectively, and Logikcull makes it easy,

Cons: Price needs be decreasing annually, not increasing. Software is getting increasingly competitive and Logikcull needs to respond to the market.

Overall: See review

I've been using Logikcull for about a year now and absolutely love it!

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the easy user interface and the fact that we can load, review and produce all on our own. Training my attorneys and staff is a piece of cake! Their customer support is amazing!

Cons: I wish I could delete documents from the database that I don't need so they come out of our storage costs. I'm happy to cull them so I don't see them and they don't appear in my search results, but many times I have huge slugs of complete garbage and I'd love for the client not to have to pay to store that junk.

Overall: We are able to more self-sufficiently manage our document reviews on our own timetable and ramp up or down as necessary. The clients save money and our costs are reliable and simple to explain.

Logikcull offers the same features of other e-discovery platforms for a fraction of the cost.

Jun 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use interface. Lots of power search and tagging abilities. Easy upload process. Many out of the box filters are already created for you so you don't have to learn how to use power searches to get most of the functionality.

Cons: Lacks ability to search the body of a document in the previewer for keywords. You instead have to run a keyword search that will search a plain text copy of the document in the same viewer but you can't jump to that section in the original document below easily.

Great document review system. Very intuitive and easy to use.

Dec 22, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: This program is so easy we are able to get a team of reviewers going within minutes. What is more, processing documents for production is also very easy. With Logikcull, we were able to bring 95% of our ESI collections/review/production in-house which saves our clients a ton of money.

Cons: From time to time, we discover a bug in the software which can slow down the review process. For example, there is a weird bug: say you are reviewing responsive documents and have your settings on "20 documents per page." Say you get to the 20th document and change the tag from "responsive" to "non-responsive." Instead of disappearing from the set, it remains.

Overall: By taking the ESI discovery process in-house, we turned a cost center into a revenue center. At the same time, though, we are able to cut our clients costs significantly.

Logikcull is a robust user friendly e-discovery tool to manage document volume and finite details.

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Logikcull's upload process allows users to name the uploads, thereby creating opportunities for naming conventions and other important information while the file name remains intact. Logikcull's notes that appear in the Document Info pane also allow users another opportunity to input important information about a file that may not be suitable for capture in the upload process (such as document legibility). Both the upload description and notes are important features that can eliminate confusion when tracking litigation hold requests and responses from multiple custodians or other document monitoring associated with litigation.

Logikcull's customer service chat feature is outstanding and the support team members respond immediately to inquiries. The customer service chat feature is a definite plus for Logikcull users.

Cons: Logikcull OCRs documents but in the process the pages that should appear in landscape orientation are not rotated.

Overall: Document management balanced with finite details and opportunities for annotations with notes.

A Useful Tool

Nov 18, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The search function is very flexible. I like having tags. Our office was doing review and production of documents manually before we started using this product, so it's definitely a huge upgrade over that. I'm not actually all that familiar with the other features. Despite that, it has been relatively easy to use so far.

Cons: I don't feel like I'm familiar enough with it to have encountered issues yet. As I learn it, I may find something.

Overall: I'm still learning how to use this tool, so I don' t feel like I have an expert level opinion just yet. What I have used this for is organizing some small scale document productions.

At this point I'm more excited about the potential of the tool than anything. The search and tagging options are numerous and flexible and have been useful with what I've used them for. In particular, the ability to review and organize large numbers of emails is very helpful. I'm actually kind of looking forward to using this for a larger production to see what it can do because the early returns have been promising.

I marked 3/5 on Value because there was no NA option. I'm a paralegal who uses this tool, I don't pay for the license. I do believe it is a time saver compared to our last production system.

Capterra loader

Best eDiscovery product I've ever worked with

Dec 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Logikcull makes uploading and reviewing documents super easy, the process of uploading database files is simple and intuitive. You can search, review, and sort through discovery documents with ease. An added bonus is their flexible pricing, which allows you to easily scale your use of the product without making any significant commitment.

Their invoicing allows you to easily pass your discovery costs to the client without any hassle since it itemizes your data usage by product.

Their support is always a breeze, anytime I've ever had a question, I was always able to immediately have my questions answered by their live-chat support.

I can't tell you how much time and energy we've saved by switching to Logikcull, it's made everyone at the firm's lives easier.

Cons: Although the database uploading is as easy as they can make it, in my opinion, it still can be a pain to work with. Luckily, however, their support has always been available to help me through the process whenever I needed help.

So Easy to Adapt for Translation

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Adapting to handle non-English documents was easy. The language ID software did exactly what it was supposed to do. Then it was so easy to access my docs and machine translate them. Logikcull refers a partner with a great system. From there, as I have said before on Capterra, the ease of use comes through in the clutch. I have authorized linguists on dozens of platform in the last 10 years and none of the typical snafus happened with Logikcull. The helpful sales guy CSR knew just where the "workaround" was to store the translation produced by my contractors. They said it was ad-hoc but it worked as well I needed it. Great job Logikcull - easiest platform I have ever used making me more efficient than ever (didn't need to tell my boss that time usually spent chasing translator errors around the platform found me working on my short game enjoying the California sunshine). Cheers!

Cons: It really would be helpful if the machine translation was piped in directly to process documents. The referred vendor's system was a breeze translating to a specified level only in accordance with need. With MT and service directly in to the platform I am sure I could review half of the foreign language as machine translation without have to hire bilingual talent etc.

Overall: Great folks and great product. Would call them again right away if I had discovery to conduct.

Logikcull seemed a little overwhelming at first, but significantly cuts review and production time.

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The tagging and bates numbering features. this makes it easy to search and categorize documents. The bates numbering is a "must" in the legal community.

Cons: i find it difficult to find a bates number on a document that has already been produced. It find it difficult to locate an opposing party's production by searching a bates number on the opposing production. Many times we need to go back and find a document in either our production or an opposing party's production by bates number. I frequently leave off in the middle of a review and search of, for example, a client's doc production. I wish Logikcull had a way to "bookmark" so i can pick up where i left off on review.

TPGL Logikcull experience

Jul 22, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is very easy to navigate; it has a simple but effective interface with tons of power search tools and the ability to output document production in multiple formats. Logik is a great company to work with, their tech support always responds quickly with useful answers and they are very open to customer feedback.

Cons: The document previewer is a little slow to load larger(100+ page pdfs and etc.). Also the ability to do certain things like delete a document upload set from a project would be nice.

Recommendations to other buyers: Temper your expectations going in. This a very useful product to assist with e-discovery but it doesn't do everything and it's built around the concept of power searching so you'll need to have some idea about what you expect to get out of the data you input. Try not to be overwhelmed at first glace. The interface has a great many options, settings, and filters. It's easy to get lost at first but once you get used to it you'll find it's very intuitive and powerful.

Logikcull has proved to be a no-frills software using which gave immense autonomy.

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: 1. Easy to use - Even a beginner can become comfortable using Logikcull.

2. Efficient and Effective features - Some of the features like testing terms without actually running them is very effective and time saving.

3. Autonomy - Ease of uploading and downloading data gives absolute autonomy over the overall EDRM process.

Cons: 1. Slowness - Document loading time for review (in a native viewer) can be reduced.

Able to review and code several documents in an organized and efficient manner.

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The layout of all the various elements of document review is quite user friendly. I also enjoy how easily I can jump to a different reviewer or different custodian to search for specific documents. The keyword search option works very well. It is very easy to contact customer support chat if I encounter any issues while using the software. Furthermore, customer support always has a prompt response to any issues I point out.

Cons: The review window for each individual document is not as efficient of a layout as I'd like. I often have issues with loading the "native" version of the document file and at times I cannot download it. I also wish that the software would provide a pop-up window if it was about to sign the user out as I often have to review other sources outside of Logikcull before returning to document review. It can slow down my progress when I am logged out due to inactivity and would appreciate a 90-second popup warning.

An indispensable tool for solo and small law firms

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface and processing system are fantastic. I am able to do something in a matter of hours that would have taken days and required additional professional services for processing.

Cons: The pricing system runs on a storage basis rather than a usage basis. It is not a problem as long as you remember to delete or archive your project once the matter is concluded.

Overall: My small business client was served with a subpoena for documents and correspondence from a government agency. As a solo serving a small business client, we needed a way to gather, sort and process tens of thousands of documents and emails to respond to the subpoena. Logikcull made the process easy by automatically processing the documents and correspondence and allowing me to target our search for a specific time frame and document set. The user interface is intuitive and easy to work with. Thanks to Logikcull's document processing system, I was able to review the documents and prepare a response to the subpoena in a matter of hours rather than days. Logikcull was even able to properly format the response for electronic filing with the government agency! Any issues I had with my project were quickly resolved by the customer service team, which really went the extra mile to help me with the response. Logikcull's software saved both my client and myself days of work and thousands of dollars in legal fees. This type of program is truly a "force multiplier" for solo and small law firms. It allowed me to take on a client matter that typically would have been outsourced (at much higher cost) to an outside law firm. I am certain that I will be using this tool for future litigation and it allows me to greatly increase the service and value I can offer to clients.

Recommendations to other buyers: If your company or client is involved in business litigation where many thousands of documents and emails need to be reviewed for the case, this software can probably help increase your accuracy in identifying relevant documents and provide greater value for your clients.

The absolute best litigation software

Sep 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This platform is the most comprehensive, intuitive, and user friendly litigation software out there. It's so easy to use even an attorney can use it! The ability to tag another user in a comment and that comment is then emailed to the user with a link to the document is the most ingenious feature of this software.

Cons: I have had a few server issues where the network was unable to create a new tag. Those times have been far and few between. For the price of this service, our firm would put up with much worse.

Overall: Reduced the time and errors incurred in the discovery process.

A Great eDiscovery Program with Superb Customer Support!

Sep 05, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Granted there was a big learning curve in trying to figure out how to use the program (since I never really dealt with the specifics of eDiscovery), but as with anything, the more I played around with the various functions and used it for our case-matters, it became quite easy to use.

Cons: I wish you had the option to specify what wording you wanted to include on a slipsheet for a

specific file type. I also wish it had the ability to automatically identify (or the option to designate) how you will receive opposing parties' document productions when not produced in a "typical" eDiscovery program load file (i.e. we receive the majority of opposing parties' document productions in PDF file and/or PDF file and native Excel file formats only.)

While hard to learn at first, Logikcull has astounding abilities. 10/10 recommend

May 12, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to get through so many thousands of applicable documents in a flash. Having to use the site every day, I have a lot of experience culling through thousands of documents, and it makes my job easier being able to automatically know that I'm going through the correct documents. My favorite aspect is the ability to save searches.

Cons: I disliked how hard it was to learn at first. However, once I learned how to maneuver the abilities of the site, I have been able to become much more effective.

Logikcull Review

Sep 13, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: My favorite feature is the processing of date and ease of document review and production

Cons: I would like Logikcull to develop a method whereby the production bates numbers can be a choice to be included in the document view and print options.

Overall: I found the loading process of native files to be very efficient, accurate and simple. I loaded over 30 gbs of data from one zip file overnight. When I came in the next morning, my documents were ready for review. I found the support staff to be extremely helpful and available at all times I needed assistance, seven days a week. The interface of the program is very intuitive and our review teams were able to review documents with little to no training. The document production method in the program is equally efficient and intuitive.

Recommendations to other buyers: I am very impressed with the software, especially for small to mid-sized litigation. I think it can be a very cost-effective approach to small to mid-sized cases. I should note, that it does also work for large cases.

Great collaboration, amazing support

Nov 11, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great collaboration, features and accessibility.

Cons: Can be confusing to run productions for first timers.

Overall: I haven't found Logikcull to be the most intuitive e-discovery software, but it has the absolute best customer support. The program itself if very robust, lots of features and is great collaboration tool. My team loves the ability to log in from any computer, I love that I can customize for our projects. What brings my team and I back to Logikcull is it's support. They respond quickly, aren't condescending (hugely helpful with non-tech savvy personnel) and know their stuff. Nothing more frustrating that being up against a deadline and unable to get assistance, or that assistance being unhelpful. Logikcull is constantly evolving, adding more features and really catering to it's clientele. Great program, highly recommend.

Modern E-Discovery Platform

Jul 12, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The best part about Logickull by far is that it is cloud-hosted in a secure environment and does not require physical servers to operate. The platform is also robust in it's predictive coding capabilities and has been successfully used for both internal investigations and litigation-based document discovery productions.

Cons: The user interface could use some work when compared to its competitors. The searching interface also could be better improved for speed in constructing, saving, and running searches through the database. Additionally, the predictive coding, while often good, does produce inconsistent results at times despite ensured accuracy in the seed sets.

Heavy User of Logikcull

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Functionality of sorting and searching!!

Cons: The lag time can be a pain, and it also freezes occasionally in large databases.

I use Logikcull to teach paralegals how to administer and use document review software.

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The team at Logikcull are awesome! Really isn't that the is the most important thing? And, if that was not enough the software is user friendly, easy to learn and use and it does what you need. My students watched a demo and flew through all of the exercises I had them do to test their abilities.

Overall: Logikcull embraces change and is leading the way into the future with their approach to document review by recognizing what people need and pricing it right. I have used several different document review platforms at an administrator level. Trust me, I know.

Usually user friendly, but also frustratingly slow.

May 16, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The most used features - reviewing, tagging, and simple searches are very easy and user friendly and not a lot of training is necessary to get started reviewing docs.

Cons: it is incredibly slow. Everything loads slowly, it is hard to quickly flip through documents, and the process for downloading is also frustrating. If you want to download a group of documents, some with bates stamps and some without (i.e. a batch with docs we produced and docs that were produced to us), the system refuses to do that, and, at times, it downloads each document into its own separate folder which is a huge pain when trying to quickly download and use a group of documents.

Vendor Response

by Logikcull on May 19, 2017

Katharine,

Thanks so much for your review. You likely experienced some slowness in the days leading up to our regularly scheduled 24-hour maintenance window. During that time, we completed Logikcull's migration to Amazon Web Services, which gives the platform the processing horsepower, scalability and speed it needs to service several thousand users across the globe.

It's also important to point out that, unlike other e-discovery technologies, Logikcull automates more than 3,000 critical processing steps when data is ingested. This is necessary to ensure the integrity of the data, which is one of the main reasons why customers come to us: because they want to be sure they have a complete picture of the entire evidentiary universe. These front-end steps, such as metadata indexing and preservation, OCRing, imaging, virus scanning, etc., also speed up back-end processes, such as creating productions that can be outputted in essentially any format.

The premier document management software available.

Oct 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: There is no lagtime when using Logikcull. It allows you to tag, search, collate and srank documents easily.

Cons: The color palette used in tagging documents seem too similar to me. Highlighted words should match the tag which reference the highlight.

Tiny Firm Enjoys BigLaw Benefits

Jul 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Logikcull is easy to use and makes economic sense for us and for our clients. Technical support, both in terms of online how-to resources, and live telephone support, are brilliant.

Cons: Can't think of anything. I've used this product for about 2 years off-and-on and it just keeps getting better.

Recommendations to other buyers: If you use the software all the time, what tools are provided to batch, streamline, or reproduce the work process? If you don't get to use it often, how easy is it to pick up and use quickly and effectively, and how responsive is technical support? How intuitive are the online tutorials when you are under the gun and need to figure something out right away on your own, or in the middle of the night? Logikcull has both ends of this spectrum completely covered.

I am a recent user the sign-up, training and ongoing support have been amazing.

May 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Intuitive user interface, excellent help including faq, the ability to share data and have client's drop information in for my review. I like the ability to search by date range in emails and to search blocks of bates stamped documents. I would recommend this product to anyone who needs a system especially small offices who only need a system occasionally. You pay when you use it and that is great for a solo or small firm and for litigants who are budgeting the cost of litigation.

Cons: I would like to change or add search terms without using the expansion functions. I think an indicator of whether or not a document is native would also be good. I know what native docs are but many lawyers have no idea.

Cost effective, easy to use, reacts to market and user needs

Apr 29, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Logikcull is easy to use and is the only e-discovery software company of which I am aware that offers a free account up to 100 Mb. The software works on any platform and device. Uploading is easy and fast. The software makes it easy to handle any amount of data more efficiently.

Cons: I am told that Logikcull is improving the flexibility of its production/download capabilities. It already is a very effective component, but there are improvements that are apparently in the works that will make it even easier to use.

Recommendations to other buyers: Fully test the software and use it in a case so you utilize every component and aspect of the software to provide a comprehensive and accurate assessment.

Logikcull is the best e-discovery tool on the market

Jul 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Logikcull makes other document processing and review products look their age. It's seamless UI and powerful processing ability set it apart from the competition and it represents the future of e-discovery products.

Cons: Nothing. When they have problems, they fix them as fast as you can report them. I've never encountered a product that implements user suggestions like they do.

Recommendations to other buyers: Think towards the future and don't get caught up in the established and out-dated softwear available from other providers.

This software and Logikcull have made eDiscovery much easier to deal with.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is very easy for any person that has surfed web to start reviewing documents. Most other programs there was a learning curve to the software, and if it was not used regularly the users would need to be retrained. Logikcull has continued to add enhancements to the software. No server setup, no server maintenance, just a useful product. Customer service is always there to help.

Cons: Getting large files into and out of Logikcull can take sometime depending on your link speed, but they are bringing more and more cloud to cloud solutions online.

Best Legal Database I've Ever Used

Nov 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Flexibility and Ease of Use

Cons: File download times could be faster.

Overall: I have been a paralegal, in almost every legal field for over 10 years, with particularly extensive experience in Discovery, especially E-Discovery. This is the best database I have come across. I gave it 4 stars in Customer Support because I have not had the need to reach out to support, which may merit it 5 stars but I do not like to give a 5 out of 5 for something I in which I have little knowledge. The same applies to Value for Money as I am not privy to its cost, especially vis a vis the cost of similar programs.

The only negative I can say is that files can take a bit longer to download than ideal, but that is more of a function of being Cloud-based in working in an extremely high Internet tracking environment.

Everything is about this program is top notch.

Recommendations to other buyers: I highly recommend it. Best in field that I have used.

Logikcull has made our e-discovery process much more efficient and enjoyable.

May 15, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Logikcull's interface is incredible. It provides reviewers with the ability to easily flag and comment on documents that are of particular interest or that are giving them difficulty in coding. I am able to easily search for and analyze the work they have been done to ensure the quality of work.

Cons: I have asked tech support about this issue, and it appears that there is no way to see what "saved searches" a document appears in when that document is being viewed. This is a function I would like to see Logikcull add in the future.

Overall: It has streamlined our review process. I am able to supervise and communicate with our reviewers through the software. This has given me more confidence in our review team.

Logikcull has been a tremendous support tool during internal investigations

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I use the product in investigations along with the other tools in our environment. Logikcull has been great for e-discovery work when trying to find out when documents were created, edited, etc. I also enjoy the ability to quickly search keywords and tag documents as necessary. Reporting and exporting is then easily done based on the tags that are set.

Cons: The data has to be imported from a zip file, but once it is in Logikcull, the functionality is great. If there were more compatibility with data storage locations, it may make importing data more efficient.

Overall: I use the product in investigations along with the other tools in our environment. Logikcull has been great for e-discovery work when trying to find out when documents were created, edited, etc. I also enjoy the ability to quickly search keywords and tag documents as necessary. Exporting and reporting can then easily be done based on the tags that are set.

Great Web Based Solution for Document Review

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The Logikcull platform is really helpful for our small in-house legal department. It lets us manage document productions of any size without having to commit to one of the big providers (Relativity, etc.). I appreciate the excellent customer service available through the chat feature.

Cons: Some features are not accessible in the most intuitive way; getting to my preferred review screen always takes a minute of thinking.

Capterra loader

Needed to review and analyze 17,000 email Outlook file. -Logikcull was great.

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found it very easy and intuitive to use. Very nice feature set.

Support is knowledgeable and very responsive.

We rarely have enough data to justify using an outside database to analyze the data. However, opposing counsel dumped the good-sized outlook file on us, 2 weeks before the case was originally set for trial, forcing us to get a continuance (Judge was not happy). Logikcull got the Outlook file in quickly and we were able to begin our analysis within a few days. It really made working with the thousands of emails very easy.

Overall: Trial analysis of good sized Outlook file.

Capterra loader

Such a time-saver!!

Jun 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Entire batches of documents within a project can be reviewed at once with simple search features that are easy enough for anyone to understand how to use. Additionally, any time I've gotten stuck on any issue or have questions about any of the features, I'm able to chat immediately with one of the techs and they've always been able to figure out what I need to do or how I need to do it.

Cons: Doesn't let you format the text entered as the message on the email circulated when sharing files, but that's a minor cosmetic issue/preference.

Overall: Saves time and money and is very user friendly.

Customer service is amazing

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a new software, questions may arise even though the platform itself is very intuitive and it's very easy to navigate. Tons of discovery documents are downloaded into the software and everything is arranged in any way it's needed. Highly customizable which meets all necessities.

Cons: As of right now, our company has not faced any problems and when questions arise, customer service is a chat or a phone call away.

Quick and easy document review

Apr 23, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Easy to get started and minimal buy in. The pricing is also predictable and reasonable.

Cons: The double edged sword of simple cloud services is that they are hosted off site. The speed won't compare with something hosted in house for most folks.

Recommendations to other buyers: Religiously try multiple products, don't just do demos. Demos are good, but until you're in the thick of it, you really won't know the product.

Great Product

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Easy of uploading documents

Cons: printing and emailing documents

Overall: I am not as tech savvy as I would like to be and I would chose Logikcull over any other document management product because it is very user friendly. Uploading documents and the reviewing and tagging process are very easy. This product has allowed our small firm to manage bigger cases.

Great easy to learn, and use e-Discovery platform for reviewing data that is cost effective

Aug 18, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros

Extremely easy process of loading files and getting the data ready for review in record times. Excellent ECA and bulk tagging capabilities. Great collaboration tools built into the program to allow for seamleess group review. Excellent Customer Service response with fixes or workarounds as various issues come up.

Cons

Not much I dislike other than larger docs might take a few seconds longer to display on the screen than others. Only once did a planned maintenance window affect one of ou rattorneys but we were able to work around it ultimately.

Summary

LogikCUll has provided our firm with a cost effective review tool allowing us to generate more business and compete with larger firms and see increased profitability with less outsourcing needed for our firm.

We have continued to impress attorneys on the speed of loading data to be ready for their review and also with the speed in which we can have production sets ready for download and produced to the opposing side.

I definitely give the solution 2 thumbs up!!

Logikcull has helped me review vast records much more quickly.

May 12, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I especially like the bulk keyword search, which allows me to see how valuable different search terms will be, all at once. I also like that you can have multiple browser tabs open, so that you can toggle back and forth between more than one project on Logikcull at the same time.

Cons: I do not like the fact that if you edit the text in the search bar after running an advanced search, it doesn't modify the search. You should be able to toggle between advanced and ordinary searches with slightly more permanency, so that you don't constant have to reopen the advanced search function.

Easy way to review, tag, redact, bate label and produce documents. Very user-friendly.

Sep 08, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It's very simple and intuitive. It makes reviewing documents much easier, and searching is really simple. I particularly like the filtering options for narrowing data sets down to exactly what we're looking for.

Cons: I wish that it accepted more file types (we use a lot of dwg/cad files, which are not supported), and the email threading could be more user-friendly.

Overall: Having somewhere to host our document reviews and easier searching/tagging.

Really easy to use.

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: How easy it is to review document production and label and take notes in regards to the documents you are viewing.

Cons: I would like to be able to text search within the actual document I am viewing rather than the Text view option you currently have since I have to go back into the original document and locate my search query. Also the saving feature of the notes the way its currently set up sometime I loose my notes since a return is saving - maybe prompt the user before closing a note with a dialog box reminding them if they want to save their notes.

Overall: Facilitate my job as a paralegal when it comes to reviewing document production.

Recently Switched to Logikcull

Nov 13, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Color coding, pre-established tags and fields for narrowing results.

Cons: I have to scroll down the side panel to view the threads. Also, I have to select each item in the thread to see if there are families attached to the document.

Overall: This document is a lot more user-friendly than the previous platform I used. It generally flows like any modern website. It's easy to create your own searches and view particular documents.

Recommendations to other buyers: I wish you could access threads from the top of the document (near the place where you access families). Also, when viewing the list of items in a thread, it would be helpful if there was a small icon which indicated that a particular document also was associated with a family.

B+ with a path to becoming an A+ if modifications are made based on user feedback.

Jun 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: My favorite is the Customer Service and the powerful filter system. The screenshare and response time is excellent as well. I also like that the system overall is built around FILTERS and TAGS. I get it, and I love the simplicity designed to extract the most nuanced data.

Cons: no ability to edit tags..... why. no ability to hide tags. Lots of options by entering "syntax" but difficult to implement and remember / no ability to export or create list of "highlights" / also many features seem to be hidden in the Q&A.

Overall: Ease of use. Great product.