--- title: "ActiveDEMAND Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ActiveDEMAND Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/142305/ActiveDEMAND/" page_type: "product" language: "en" --- # ActiveDEMAND Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ActiveDEMAND ## What is ActiveDEMAND? ActiveDEMAND is a complete all-in-one marketing infrastructure for established agencies looking to profitably scale their operations. The fully white-labeled marketing automation system includes email marketing, workflow automation, call tracking, forms, landing pages, social posting, data attribution, funnel building with real-time data, revenue tracking and reporting. Plus agency features like account managmennt, share assets across sub-accounts and more. ## What is ActiveDEMAND used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Account Based Marketing](https://www.capterra.com/account-based-marketing-software/) Top alternative Featured Overall rating Based on 79 user reviews Reviews sentiment Positive 84% Neutral 13% Negative 4% Starting price $15 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ActiveDEMAND?[Manage this product listing](https://www.g2.com/products/activedemand/claim_requests/new?auto=true) ## ActiveDEMAND Overview Updated September 2026 AI summary ActiveDEMAND is a cloud-based marketing platform designed for businesses of all sizes seeking to manage and automate email campaigns, lead nurturing, and multi-channel marketing. It offers tools for A/B testing, contact management, segmentation, reporting, and campaign scheduling, while supporting advanced capabilities like customer journey mapping, dynamic content, and API integrations for tailored marketing workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ActiveDEMAND 4.2 (79) VS. [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price $15 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (79) Ease Of Use 3.8 (680) Value For Money 4.0 (68) Value For Money 3.9 (486) Customer Service 4.4 (72) Customer Service 3.9 (556) ## ActiveDEMAND alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) Highest Rated [Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153508/Omnisend/) ## FAQs about ActiveDEMAND Overview ### What problems does ActiveDEMAND solve? ActiveDEMAND solves disconnected lead capture, manual follow-up, and time-consuming campaign setup by centralizing contacts, automating email and alerts, and integrating with CRMs like Salesforce and Pipedrive. Marketing teams, sales teams, small businesses, and fundraising or client-service roles use it to track engagement, quantify campaign results, and scale outreach without enterprise-level costs. Answer based on 32 reviews Overview ### Which roles and teams benefit most from ActiveDEMAND? ActiveDEMAND is most used by marketing teams, including marketing managers, coordinators, specialists, and directors, who run campaigns, automate outreach, and track lead engagement. Sales and business development leaders use it to support pipeline growth, while owners and executives rely on reporting, branding, and performance visibility to guide strategy. Answer based on 77 reviews Overview ### What company size and specific industries is ActiveDEMAND built for? ActiveDEMAND is designed for digital marketing agencies of all sizes, especially those serving multiple clients and needing to show clear marketing results. It is built for agency teams rather than general business users, and it fits agencies that manage campaigns, client reporting, and growth-focused marketing services. Features and Usability ### What are the key features of ActiveDEMAND? ActiveDEMAND includes core customer engagement tools plus marketing automation features reviewers mention often, especially email campaigns, lead management, and CRM integrations. Key differentiators include landing pages and web forms, visitor tracking, lead scoring, custom workflows, and reporting dashboards for campaign analytics, attribution, and ROI tracking across email, social, and web channels. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does ActiveDEMAND integrate with? ActiveDEMAND integrates with CRM, ecommerce, and business tools including 1CRM, AWeber, Accelo, Act!, AdRoll, Adobe Commerce, Agile CRM, and BigCommerce. Its catalog lists more than 80 integrations overall, with additional connections spanning project management, contact management, and PSA platforms such as Basecamp and ConnectWise PSA. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on ActiveDEMAND? ActiveDEMAND offers live online training, webinars, documentation, and videos, but onboarding usually takes time. Teams with marketing operations or technical experience tend to get up to speed faster, while nontechnical users and admins handling templates, workflows, or back-end setup often need more guidance. Reviewers also mention helpful support during rollout. Answer based on 18 reviews Getting Started and Support ### What customer support options does ActiveDEMAND offer, and how do users rate the experience? ActiveDEMAND offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, patient, and helpful during setup and troubleshooting, especially by phone and chat. Some report slower responses, limited documentation, and delays caused by time zone differences or unresolved product issues. Answer based on 37 reviews Features and Usability ### Is ActiveDEMAND easy to use? ActiveDEMAND works well for basic campaign tasks, but ease of use depends on experience level. Small business teams often like the all-in-one workflow, landing pages, and email setup, while many users find the interface clunky, slow, and less intuitive for advanced automation, setup changes, and undocumented features. Answer based on 29 reviews Features and Usability ### What features does ActiveDEMAND offer? ActiveDEMAND offers a wide range of marketing automation tools, but feature depth varies by use case. Marketing teams often use email campaigns, lead nurturing, landing pages, analytics, scoring, webinars, and CRM syncing, though some users report gaps in reporting, social tools, integrations, training materials, and certain advanced workflows. Answer based on 25 reviews ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of email marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) ActiveDEMAND supports all three features that reviewers value most: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send targeted campaigns, plan outreach at the right time, and keep subscriber information organized, allowing teams to run more consistent and effective email marketing programs. Email Campaign Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Email Management 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Lead Management 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Marketing Automation 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Reporting/Analytics 3.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Lead Qualification 3.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Score a lead on their quality or likelihood to buy based on certain behaviors ActiveDEMAND 158 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attribution Modeling: Analyzes the amount of credit that should be assigned to sales and conversion touchpoints. - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Auto-Dialer: System that automatically dials calls - Autoresponders: Create and automatically send premade copy in response to customer messages - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Chat/Messaging: Communicate using direct chat or messages within the system - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Channel Attribution: Track user conversions from all digital sources - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Source Connectors: Connect to big data sources - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Keyword Tracking: Track and monitor a specific set of keywords - KPI Monitoring: Tracking the status of previously identified performance measurements - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Marketing Reports: Reports specific to marketing and associated campaigns - Mobile Access: Access software remotely via mobile devices - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multi-Touch Attribution: Evaluate the impact of each touch point that drives a conversion - Multiple Data Sources: Allows users to manage data from a number of sources - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Online Forms: Create new forms and/or use ready-made online form templates - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - PIA/DPIA: Data impact assessments to identify and mitigate potential data risks - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Predictive Analytics: Predict future data based on historical data sets - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search Marketing: Track visibility and traffic from search engines - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Segmentation: Group leads or contacts based on their specific characteristics - Sensitive Data Identification: Identify sensitive or personal information collected from users - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools - Subscriber Management: Add or remove subscribers from mailing lists - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tag Management: Generate or append custom campaign parameters to URLs - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Target Account Identification: Identify a list of target accounts that marketers want to turn into customers - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Voice Mail: Computer-based system that allows users to send and receive voice messages - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Analytics: Track and analyze information regarding website visitors - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (76) 4.2 Based on 76 reviews ## Pricing Value for money 4.0 (68) Free Trial Free Version Basic $15.00 Usage Based,Per Month Value for money 4.0 (68) 4.0 Based on 68 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (72) 4.4 Based on 72 reviews ## User reviews Overall rating 4.2 Based on 79 reviews Filter by rating 5(33) 4(33) 3(10) 2(1) 1(2) Mentioned topic Sorted by most recent Espedi A. Gestion des clients Broadcast Media ### "Une solution de Marketing très sympa " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 4, 2024 Pros Ce que j'aime le plus chez ActiveDEMAND, c'est sa facilité d'utilisation à travers ses multiples fonctionnalités. Il permet l'automatisation du Marketing, sa gestion et son analyse. Il permet également de faire des publicités par mail très bénéfiques. Cons Le prix de ActiveDEMAND peut être comparable à une application gratuite. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Emile K. Gestionnaire Accounting ### "Un excellent logiciel de marketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 28, 2023 J'ai une meilleure expérience avec ActiveDEMAND en matière de marketing grâce à ses multiples fonctionnalités très innovantes. Je le recommande Pros C'est un logiciel très facile à utiliser. Très efficace et fiable, il permet une automatisation du marketing, publicité par e-mail ainsi que le marketing mobile. Cons C'est un logiciel très facile et parfait dans son ensemble Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director Information Technology and Services ### "Too many issues to bother with" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 7, 2023 Has been more trouble than it was worth, may as well bite the bullet and pay for a trusted and reliable CRM/Marketing automation tool like Salesforce. Pros I can't say there is anything I would recommend about it. Cons \- extremely basic UX - fundamental issues with reporting dashboards - cannot receive email versions of these - inaccurate reporting - contacts dropping out of campaigns or getting stuck in certain stages with no reason why - CRM prospects being pushed in as Admin's on the ActiveDemand account (!?!?) - Cannot setup a lead as such in Pipedrive without creating a deal first - this is absolutely basic functionality - contact lists sometimes blanking out certain details of the contact - for no apparent reason, and cannot be seen when exported either - basic "unsubscribes" in Active Demand do not always come through into Pipedrive so have to manually check this for every single unsubscribe contact - when importing contacts it would duplicate the list upload so you end up with 15 blank lists and have to guess which one held the contacts - customer support never knew what the issues were/why they were happening - system is super buggy in general. - I have so many more issues, but hopefully this gives you a flavour.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2023 Hello, Thank you for your feedback. It is unfortunate you did not find value in our system. We appreciate your insights and will continue to work to improve ActiveDEMAND. The Team at ActiveDEMAND Anicet L. Gestion des clients Broadcast Media ### "ActiveDEMAND : Une plateforme Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2023 Pros Conçu spécialement pour les agences de marketing, ActiveDEMAND est un outil très facile d'utilisation que j'ai jamais rencontré. Très efficace et fiable, il nous permet la gestion et l'analyse du Marketing ainsi que la publicité par e-mail. Son expérience a été rentable pour notre entreprise , car c'est utilisable sur mobile. Très très recommandable. Cons Avec son prix toutefois imbattable, ActiveDEMAND, présente une multitudes de fonctionnalités et intégrable à d'autres réseaux sociaux te Site Internet très bénéfices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Oluwa Locheyi H. Argent commercial Retail ### "Un logiciel de marketing " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 23, 2023 Pros ActiveDemand est un logiciel de gestion de marketing dans les entreprises. Il permet de gérer le suivi, l'automatisation et l'évolution du plan marketing de l'entreprise. Cons Il y a par moment quelques difficultés a cerner les fonctionnalités du logiciel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2023 Hi Oluwa, Thank you for your review. We noticed you have not utilized our customer support and if you are having difficulty understanding some of the functionality they are very helpful. Thanks again for your feedback! The ActiveDEMAND Team DM Dany M. gerente Facilities Services ### "avaliação de software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 April 27, 2023 tirando esse item que sitei acima ela e muito boa o marketing de vendas e otimo Pros a qualidade geral e muito boa marketing e vendas Cons ela pode criar uma pressao extra nas empresas para produzirem e entregarem produtos e serviço de forma mais rapida e eficiente isso pode gerar uma pressão sobre os funcionários e equipe de trabalho Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Muhammad D. seo expert Computer Software ### "Power full software with functionality " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 5, 2022 My overall experience have been positive. We are excited to have one place to house or list. over all i am happy for using this software. this software is easy to use and understand. Pros I got a lot of functionality and ease of use. it is incorporate of all feature. it is the good software for small business. it is really a magically software for use the small business. the best part of this product is the chat of product. I am using this software and very satisfy for it service. Cons this software is not a perfect solution. it is difficult to support chat. this software is professional and user should be know about this software for using. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Antonio S. CEO Information Technology and Services ### "Testing AD" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 March 10, 2021 a nightmare. Trying to set up some functions to discover that to change the logic (wrongly designed) you need to dismantle everything. Not flexible, not intuitive. some features are totally nonsense and some do not work either, like the Dynamic Content, great idea, but tested several time it seem not reliable. When I asked why they told us: " Oh, well you have set one parameter but the system also checks other parameters so it is possible that the viewer is already known by the system..." I really couldn't believe in such explanation. Then you pay for something but there are several things that are not told, you are requested to pay other fees that nobody told at the beginning. My feeling is I waste lot of time, effort and money. ah, and in the Europe timezone you can't expect to have customer care in the morning, I can't imagine in asia. Pros I liked the idea of the Dynamic Content. That would be a killer application. Cons its overall poor execution and mainly its logic. Switched from [Outfunnel](https://www.capterra.com/p/181249/Outfunnel/) Because Active Demand doesn't seem reliable as provider. Reasons for choosing ActiveDEMAND Because the Dynamic Content feature. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Amanda F. Sales Support Food & Beverages ### "AD review" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 31, 2020 Pros I like that it is consistently being updated with new features. Cons I cannot edit my workflows with the current package I am on, and do not need the extra features and benefits of the corporate marketer package as we are a small business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Christina S. Director of Digital Marketing Marketing and Advertising ### "Active Demand from an Agency Perspective" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 19, 2020 Overall I have been very pleased with the platform. The chat function is very helpful and I almost always get an immediate response and help resolving the issues that I have. With any playform there are "gotchas" that come to light after you get in to it more intently, and I have encountered those with Active Demand, like the incredibly slow load times when cloning elements, and certain clunky parts of the interface, but my overall experience with both the software and the customer service has been positive. Pros The capabilities that I appreciate most on Active Demand are the list filterting email developer/editor. I appreciate the amount of criteria that you can filter your lists by, giving the ability to add or remove contacts to your lists seamlessly and easily. The email developer is easy to use, aside from a few small glitches. Cons My least favorite thing about the platform is the amount of time reporting takes to propegate. I can't see real-time performance from email campaigns, at best I can see data after 24 hours or so, but if you like mo monitor your campaigns more closely, this will fall short. Reasons for choosing ActiveDEMAND The price was lower and the Salesforce integration seemed adequate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2020 Hi Christina, Thank you for taking a moment to give us a review. We appreciate all feedback as it helps us improve our software. We are sorry to hear you are having some issues - specifically with real-time reporting. We do have real-time dashboard widgets for email campaigns and we encourage chatting with our support team to answer questions about how to set it up - they are super friendly and helpful. Thank you again for your comments! 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