Who Uses This Software?

ActiveDEMAND is a flexible, affordable marketing platform designed for Marketing Agencies and SBM marketers.


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • JumpDEMAND
  • www.activedemand.com/
  • Founded 2012
  • Canada

About ActiveDEMAND

ActiveDEMAND is a flexible marketing platform for digital marketing agencies and marketers. ActiveDEMAND packages range from the full-featured call tracking application for the small business marketer to the powerful Marketing Agency Portal designed for digital marketing agencies with multi-client management needs. Engage and track prospects using the integrated, comprehensive call tracking module, do more with built-in email templates, landing pages and social media.


ActiveDEMAND Features

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

ActiveDEMAND Reviews Recently Reviewed!

Helpful and simple

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The best part of this marketing platform has been the increased engagement with our customer base. We had no clue if we were winning with our own social media campaigns and this allowed us to get real data and metrics to better understand our reach!

ActiveDEMAND allowed me very quickly to deploy my first email campaign delivering measurable results

Jun 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The abilities of Active DEMAND appear to be only limited by my imagination or the courage of my Clients to use them. The process of Lead Nurturing with sophisticated logic and decision making, while I or my clients are sleeping is a huge labour saving feature. Automated reporting with my Agencies branding help me get credit where its due without ambiguity.

The ability to Copy/Clone campaigns, emails processes from one account to another is a hugh time saver when getting an account up and running.

Cons: Ther are several areas where the terms used are quite technical or ActiveDEMAND specific that could do with some contextual help on the screen to assist the newcomers to digital marketing. There a few key features, especially on the account, set up page that need to be right to deliver results. New users should book a Q&A Support session as soon as they sign up and I suggest AD labour several key points about the account set up.

Overall: The ability to set up and deploy professional-looking campaigns very quickly.

Vendor Response

by JumpDEMAND on June 13, 2017

Hi Mark! Thank you for taking the time to review ActiveDEMAND. We really appreciate your insights and comments.

I have 30+years of legal experience and now work in the field of coaching and self-improvement

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for someone like me who is technologically challenged! I like how easy it is to create a landing page for an event sign up, etc.

Cons: What I like least is the Facebook posting. While I like the statistics I get using the software to post my Facebook posts, the post itself on Facebook does not always post correctly. Usually only posts a portion of the picture.

Overall: The benefits I like from this software is the email and list capabilities as well as the capability to easily build landing pages for campaigns and events.

Vendor Response

by JumpDEMAND on June 13, 2017

Hi Beth! Thank you for your review of ActiveDEMAND. We appreciate your comments and insight. It is always helpful to get feedback. Thanks again!

Really difficult to use.

May 31, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: It is reliable. When I set something to execute, I am confident that it will execute as planned.

Cons: Almost everything. I find the experience to be almost universally annoying and very disjointed.

Vendor Response

by JumpDEMAND on June 13, 2017

Hi Lyz, Thank you for taking the time to post your review of ActiveDEMAND. Comments and insight to the platform are always welcome and helpful. Thanks again!

Using for almost a year - still learning

May 23, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use once you learn it. Good archiving system for saving items for future use. Superior support system. Chat support so helpful. Great that there's no contract period. Excellent value for the money.

Cons: Not easy to learn - needs better training materials - user manuals or resources. I don't seem to get what I need from the video tutorials. Needs better search capacity in resource area. Might be nice to start with a buddy-system for the first few emails. I like access to Sean but after awhile I feel I've asked too much. Maybe someone further down in the org would be able to answer my basic questions. Did that once and it worked great.

Overall: Saves me time with the ability to save portions of the email for future use. Excellent list management.

Vendor Response

by JumpDEMAND on June 13, 2017

Hi Sue, Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated and feedback is always welcome. Thanks again!

Challenging and fun!

May 23, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All of the functionality and the ability to build custom work-flows/campaigns. There are pre-built templates that have been very helpful and the support staff has been amazing.

Cons: There is a bit of a learning curve and some features are a little difficult to understand. Sometimes there seems to be a bit of a disconnect with the PipeDrive web hook.

Overall: Automated marketing. Saves a lot of time and we are able to keep in contact with our customers better.

Vendor Response

by JumpDEMAND on June 13, 2017

Hi Jorgen, Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated. We are happy you are finding the platform fun. Feedback is always welcome. Thanks again!

Has all the features I need but not very intuitive

May 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Automatic email system. Setting up emails ahead of time and knowing they will send with no problem. I also like that it integrates with pipedrive

Cons: How difficult it is to navigate. I feel like you have to be a coder to full know how to utilize this software. I also want to be able to see when someone receives and email (in pipedrive)

Vendor Response

by JumpDEMAND on June 09, 2017

Thank you for your comments. All email activity is visible directly in Pipedrive. Email Open, Email Sent, Email link click, even Asset Download are default activities that are posted directly into Pipedrive

Incredible Value

Sep 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I was looking for something different, a competitive advantage for my agency. We are trying to be leading edge and I find Active Demand provides that to us. The features that Active Demand have has grown exponentially and their support is second to none. They really value their clients and work 24 hours to make sure they're happy. I highly recommend trying out the software and seeing how it can help grow your agency. Kevin

Incredibly Powerful - Incredible Customer Service

Jul 31, 2015
5/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: They're a younger company and so hungry to help their clients. They don't say no - instead, they find ways to help their clients achieve their objectives.

Cons: Learning process is a bit steep as I'm not a specialist in database programming, but once you get the hang of it, it's powerful.

Recommendations to other buyers: Evaluate the support you get with the software. Too many companies offer little to no support and with ActiveDemand, it is literally the EXACT OPPOSITE.

Incredibly Powerful - Incredible Customer Service

Jul 31, 2015
5/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: They're a younger company and so hungry to help their clients. They don't say no - instead, they find ways to help their clients achieve their objectives.

Cons: Learning process is a bit steep as I'm not a specialist in database programming, but once you get the hang of it, it's powerful.

Recommendations to other buyers: Evaluate the support you get with the software. Too many companies offer little to no support and with ActiveDemand, it is literally the EXACT OPPOSITE.

ActiveDemand is a Great Marketing Tool

Jun 12, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is a very powerful tool for us in our marketing effort. It's really easy to setup email campaigns and focus on our customer contacts and generating new leads. We've learned a lot from ActiveDemand about marketing and what our customers are looking for from our website.

Cons: Because it is such a robust package, there is a learning curve involved with it. The staff at ActiveDemand are quick to help and provide the tools we need. They are very patient and really easy to work with. There have been a lot of things we have wanted in the software that they submit to their development team to get done for us. It's really nice to see a company focusing on constantly improving their products.

Recommendations to other buyers: Make sure you have a good team together to evaluate a software package.

All in one marketing automation great for small business

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ActiveDEMAND has all the tools a small business needs to manage their online marketing. We used to use one tool for email marketing, another for social media, yet another for landing pages and more. With ActiveDEMAND, everything is in one spot and integrated. We can easily see what marketing campaigns are working and what needs to be adjusted.

Great for tracking campaigns

Mar 31, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is great for mass mailouts and webinars. Being able to quantify the effectiveness of a campaign is a real plus. The tracking of pages viewed on my website is also excellent.

It runs slow and its useability is inefficient and time consuming.

Customer service and response time is excellent. I don't think these guys ever sleep.

Vendor Response

by JumpDEMAND on April 13, 2015

We just added a bunch more server horsepower to ActiveDEMAND to improve response times. The platform is extra fast now. Try it out!

Great software for contact list management, marketing and email tracking

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using ActiveDemand for over a year and have been very pleased with the results. It was easy to import our existing contacts into the database and build email campaigns targeted to our specific needs. The staff excels at customer service, guiding us through any questions we have and responding to our needs within a very short time period.

Sep 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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