# Page 2 | ActiveDEMAND Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ActiveDEMAND the right Email Marketing solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142305/ActiveDEMAND/reviews

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ActiveDEMAND

4.2 (79)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ActiveDEMAND

## Showing most helpful reviews

Showing 26-50 of 79 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KA

Kristina A.  
Marketing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Price, Great Product, Lots of Features That Can Be Confusing to Setup"

August 14, 2020

4.0

Overall I like that ActiveDemand allows me to get a pulse on website analytics, call tracking, and email marketing performance all in one place, and that I can manage all three from one place as well. This is a huge time savings working for an advertising agency with multiple clients. It makes reporting so much easier, especially since it integreates with many third party CRMs for full ROI tracking.

Pros

I love that ActiveDemand integrates Google Analytics, Call Tracking, and email marketing all into one platform so that I don't have to login to multiple different platforms to get a handle on how campaigns are performing. It also integreates with PipeDrive and other CRMs easily for full ROI tracking.

Cons

ActiveDemand has all the features you could want from a marketing automation platform; however, I sometimes feel it's a "jack of all trades, master of none." The UI can be confusing because it does integrate so many different things, and I feel like I have to chat with support often to figure out what I need to do. Also, they push updates sometimes that change your previous settings and you won't know until it becomes an issue.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Review Source

Response from ActiveDEMAND

August 25, 2020

Hi Kristina, Thanks for taking the time to leave us a review! We appreciate the positive comments and also your insights about where we need to improve. ActiveDEMAND is a very powerful system with a lot of features, and as such there is a bit of a learning curve. As you know, we take a full contact approach to helping our clients succeed with the platform. We are always looking for ways to improve so thank you again!

JH

Jeff H.  
Sales Director  
Computer Software  
Used the software for: 1-2 years

### "Might be great software, but..."

November 1, 2018

3.0

Pros

It provides us with email marketing analytics and helps us understand contact rating in our engagement model.

Cons

I'm not an Admin of this system. I'm just a user. We have it hooked up to our CRM, which is where I spend most of my time. My opinion is that this might be great software for someone who is an admin trying to track analytics for a big company, but we are small and when we hooked this thing up to our CRM, there were a number of things that were either over-looked by the ActiveDemand Implementation Consulting team or my company cheaped out and didn't want to spend the necessary money that was required to make this thing work right... so, in the end, it's screwed up a bunch of my CRM data and I've been spending a bunch of time stumbling across bad data and duplicates then need to be removed, merged, including contacts who get re-mapped to other account owners or even the wrong account! Additionally, there are a ton of meaningless data entries now gumming up the running history in my CRM so that it's near impossible for me to find my last meeting notes... It's been a mess, so we had to delete a bunch of those system automated data entry notes in the CRM history, as well, and then turned off ALL live connection to CRM and do a simple "Post to CRM" from ActiveDemand and I'm a happy camper, again. Also, the Chrome extension runs too much interference on my processor when I am doing other research or hitting other web sites. Caching like crazy until I turned off the extension.

Review Source

Response from ActiveDEMAND

February 1, 2019

Hi Jeff, Thank you for the honest feedback. One of the main reasons people choose ActiveDEMAND is our deep integration with CRMs. There is a lot of information that can pass between ActiveDEMAND and the CRM and back again, thus it does require planning to ensure the integration is meeting the business requirements. Turning everything on and pushing everything ActiveDEMAND has into the CRM is technically possible, but not recommended. Sales people need information, not data. Most people are not used to having the capability of driving so much information into the CRM (like we provide) ... someone thought it would be useful to get EVERYTHING into the CRM (like ice cream, a little is great, a lot must be AWESOME!) which caused your early issues. We do not charge for CRM integration services, our consultants are always available to review an integration. Please take advantage of our exceptional support staff, we are here to help. The ActiveDEMAND team.

CP

Claudia P.  
Fund Administrator  
Venture Capital & Private Equity  
Used the software for: 1-2 years

### "Awesome product!"

October 4, 2019

4.0

I work in venture capital and use ActiveDemand for fund-raising purposes. I found it easy to use, customer service is excellent, and has all of the features that are important to me. Pricing is reasonable considering other companies that offer the same features charge twice as much. I am happy with ActiveDemand and I recommend it.

Pros

The Customer Support and his support team have provided to me is exceptional. When I was a new subscriber, He called me every week. He wanted to make sure I was happy with the product. Months later and he still calls me although not as often which is great but I know I can count on him when I need him. Also, I was looking for manual and automatic scoring. This was not a feature I could find in most of the vendors I talked to. Also, it is so easy to use that I got very little training.

Cons

When editing the email, the "Text" removes the spaces between the paragraphs. Most importantly, I would like to have the option to sort the contact lists. Lastly, it is not easy for me to determine if someone has unsubscribed or if the email I sent was blocked by the recipient's firewall. This is very important to me so I would really appreciate if I could somehow separate the unsubscribers from the ones who didn't unsubscribe but that are showing a red circle next to their email address.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Ortto](https://www.capterra.com/p/131879/Autopilot/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[iContact](https://www.capterra.com/p/221118/iContact/)[eTrigue DemandCenter](https://www.capterra.com/p/120828/DemandCenter/)

Reason for choosing ActiveDEMAND

Customer service, price and features.

Switched from

[Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)

Poor customer service and pricey.

Review Source

Response from ActiveDEMAND

October 9, 2019

Hi Claudia, Thank you for taking a moment to review ActiveDEMAND. We really appreciate all feedback and we are happy to hear ActiveDEMAND is providing value to you. We work constantly to improve what ActiveDEMAND offers and your suggestions to improve the UI are appreciated. Thank you for your positive feedback for our support team. We have to agree - they are pretty great.

Anicet L.  
Gestion des clients  
Broadcast Media  
Used the software for: 1-2 years

### "ActiveDEMAND : Une plateforme Marketing"

November 7, 2023

5.0

Pros

Conçu spécialement pour les agences de marketing, ActiveDEMAND est un outil très facile d'utilisation que j'ai jamais rencontré. Très efficace et fiable, il nous permet la gestion et l'analyse du Marketing ainsi que la publicité par e-mail. Son expérience a été rentable pour notre entreprise , car c'est utilisable sur mobile. Très très recommandable.

Cons

Avec son prix toutefois imbattable, ActiveDEMAND, présente une multitudes de fonctionnalités et intégrable à d'autres réseaux sociaux te Site Internet très bénéfices.

Review Source

VR

Verified Reviewer  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Overpriced, Bare Bones Lead Automation Tool"

November 2, 2018

3.0

We stopped using ActiveDEMAND after a year of frustration and futility. They are good people with an inferior product that lacks a strong customer experience for both the reseller and end user.

Pros

The potential is high for ActiveDemand. It presents itself as a total marketing solution. It offers phone tracking, automated email services, and white label customer interfaces.

Cons

The platform isn't customer friendly. The GUI is very clumsy and not intuitive. There aren't enough templates to really jumpstart a robust campaign. Customer support is slow to respond and lacks online support documentation to help. The cost is comparable to competing platforms that offer better interfaces, stronger customer support, and more templates.

Review Source

Response from ActiveDEMAND

November 15, 2018

Thank you for giving your honest feedback. As it has been a while since you were an ActiveDEMAND client, you may be interested to know that we now have a full marketing stack. From appointment scheduling, drip campaigns, dynamic website content, popups and so much more. As well we now have a fully integrated in app personal trainer and support in several languages. You may want to consider re-introducing yourself to the platform

RD

Ryan D.  
Marketing Analyst  
Construction  
Used the software for: 6-12 months

### "From Marketing Automation Prospective"

October 7, 2019

3.0

At first, it was very difficult to use especially being used to HubSpot. But over time, with the help of support. I started to feel more familiar and better with the program. We experience one or two issues for every campaign build, but luckily support is there to help or tell us it is not possible. Right now, I am satisfied with the product at the current price point.

Pros

\-The absolute best part of this product is the chat support. They will actually work with you all the way until a solution is made. They are all very familiar with the program. -It is an incredible value for the money. -Moderately easy to use.

Cons

It lacks functionality in some key areas, most notably: lacking an undo button, a clunky landing page builder, and no mainstream CRM integrations that I know of (i.e. Salesforce). Social posting and tracking in campaigns are...okay but the actual posting and scheduling are not good. It does about 80% of what you really need it to do, if they can get up to speed on the last 20% I think it can be one of the top platforms. The training videos on youtube are way out of date.

Reason for choosing ActiveDEMAND

Value and price.

Review Source

Response from ActiveDEMAND

October 9, 2019

Ryan, thank you for the honest feedback. Regarding CRM integrations, ActiveDEMAND naively integrates with -Salesforce (we are a salesforce parther) -Microsoft Dynamics -Pipedrive -Pipelinedeals -Zoho -Freshsales -Nimble and many more. Our native integrations with CRMs is probably one of our biggest selling points. We offer bidirectional communication with the CRMS, task automations, and a powerful lead insights system embedded in the CRM. Reach out to our support team, they would be very happy to discuss our wide range of CRM integrations.

Oluwa Locheyi H.  
Argent commercial  
Retail  
Used the software for: 1-2 years

### "Un logiciel de marketing "

October 23, 2023

4.0

Pros

ActiveDemand est un logiciel de gestion de marketing dans les entreprises. Il permet de gérer le suivi, l'automatisation et l'évolution du plan marketing de l'entreprise.

Cons

Il y a par moment quelques difficultés a cerner les fonctionnalités du logiciel.

Review Source

Response from ActiveDEMAND

November 28, 2023

Hi Oluwa, Thank you for your review. We noticed you have not utilized our customer support and if you are having difficulty understanding some of the functionality they are very helpful. Thanks again for your feedback! The ActiveDEMAND Team

Espedi A.  
Gestion des clients  
Broadcast Media  
Used the software for: 1-2 years

### "Une solution de Marketing très sympa "

January 4, 2024

4.0

Pros

Ce que j'aime le plus chez ActiveDEMAND, c'est sa facilité d'utilisation à travers ses multiples fonctionnalités. Il permet l'automatisation du Marketing, sa gestion et son analyse. Il permet également de faire des publicités par mail très bénéfiques.

Cons

Le prix de ActiveDEMAND peut être comparable à une application gratuite.

Review Source

MG

Mark G.  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "ActiveDEMAND allowed me very quickly to deploy my first email campaign delivering measurable results"

June 5, 2017

5.0

The ability to set up and deploy professional-looking campaigns very quickly.

Pros

The abilities of Active DEMAND appear to be only limited by my imagination or the courage of my Clients to use them. The process of Lead Nurturing with sophisticated logic and decision making, while I or my clients are sleeping is a huge labour saving feature. Automated reporting with my Agencies branding help me get credit where its due without ambiguity. The ability to Copy/Clone campaigns, emails processes from one account to another is a hugh time saver when getting an account up and running.

Cons

Ther are several areas where the terms used are quite technical or ActiveDEMAND specific that could do with some contextual help on the screen to assist the newcomers to digital marketing. There a few key features, especially on the account, set up page that need to be right to deliver results. New users should book a Q&A Support session as soon as they sign up and I suggest AD labour several key points about the account set up.

Review Source

Response from ActiveDEMAND

June 13, 2017

Hi Mark! Thank you for taking the time to review ActiveDEMAND. We really appreciate your insights and comments.

VR

Verified Reviewer  
Director of Branding & Content  
Marketing and Advertising  
Used the software for: 2+ years

### "Good software for small businesses"

October 9, 2019

4.0

It's been a good experience for smaller businesses. It's given us more data regarding prospects. I would call it a starter point for anyone interested in marketing automation.

Pros

The visitor tracking is robust and provides much more data than similar tools. You can get the full visitor history for every organization who visits the site.

Cons

The software is cumbersome and slow. It often takes several minutes to run a report. Compared to similar software, the automations are overly complex and not as feature-rich.

Reason for choosing ActiveDEMAND

It was cheaper at the time.

Review Source

Response from ActiveDEMAND

October 10, 2019

Hi, Thanks for your feedback. We appreciate your comments and use them to improve the user experience with ActiveDEMAND.

gW

gerry W.  
Marketing Manager  
Machinery  
Used the software for: 1-2 years

### "Active Demand applied to Industrial Marketing"

October 30, 2018

4.0

We just signed up for 5 years in a one year subscription model, so I would have to say we are all in.

Pros

The main benefit to me/us is the ability to "know" what is going on at all times, in real time. We make a change we see the result, good or bad and can manage a process forward in real time. Lead nurturing is critical and fairly easy to set up. The on-line support/chat function is good, but the people are GREAT. love getting real help from rel people.

Cons

Learning curve is challenging, as it some of the trickier back end functions

Review Source

Response from ActiveDEMAND

October 31, 2018

Hi Gerry, Thank you for taking a moment to review ActiveDEMAND. We appreciate all feedback to help us constantly improve. We just added the Personal Trainer to help ease the learning curve. On the right side of the platform window there is a tab that says, 'Show Me How'. With this tool, it will walk you through each step of a task. It also has links to how-to videos and support articles, without having to leave the platform. Thank you again for choosing ActiveDEMAND as your marketing automation software.

VR

Verified Reviewer  
Digital Marketing Strategist  
Internet  
Used the software for: 1-2 years

### "Good product but lacking good UX"

October 30, 2018

5.0

Active Demand provides great value to our clients, however the interface is not intuitive and hard to use and set up.

Pros

The reports that you are able to generate to automatically send

Cons

The interface is not intuitive and UX is not great. It takes a long time to figure out how to do anything

Review Source

Response from ActiveDEMAND

November 1, 2018

Hello, Thank you for taking a moment to review ActiveDEMAND. We appreciate all feedback to help us constantly improve. We just added the Personal Trainer to help ease the learning curve. On the right side of the platform window there is a tab that says, 'Show Me How'. With this tool, it will walk you through each step of a task. It also has links to how-to videos and support articles, without having to leave the platform. Thanks again for choosing ActiveDEMAND as your marketing automation platform.

DS

Dominique S.  
Marketing manager  
Management Consulting  
Used the software for: 1-2 years

### "Not extremely user friendly but a powerful tool"

October 4, 2019

4.0

Pros

The main reason why we have chosen to work with ActiveDemand is that​ it can sync with other programs (in our case our sales system). Therefore it can track lots of data and we can sync it two ways.

Cons

It's not always the most user-friendly software but when you know how to work with it, there's a lot possible.

Review Source

Response from ActiveDEMAND

October 9, 2019

Hi Dominique, Thank you for taking the time to review ActiveDEMAND. We appreciate the feedback and use it to improve our software. We understand there is a lot to learn with our tool and we are constantly looking for ways to make learning barrier-free (ie. our support portal, CEO chat webinars etc). But our live support team is fantastic if you get stuck so please reach out to them. They are happy to help! Thanks again for using ActiveDEMAND.

MR

Megan R.  
Marketing Coordinator  
Financial Services  
Used the software for: Less than 6 months

### "Good for what we need it for"

October 7, 2019

5.0

I started off with the basic package and found that really good to choose for our monthly newsletter. We decided to upgrade to the Marketing package because we thought this would benefit us. The calendar sync never ended up working and I felt to use the "extras" we had to upgrade again. We were having too many issues. So I went back to the basic package and I am happy with the current features.

Pros

I really like the subscribe/unsubscribe list. Once an email is in the system the address is updated whether it has unsubscribed or not

Cons

We had a lot of issues with things not working and due to the time zone difference, everything took twice as long to be solved. We did not have the patience.

Reason for choosing ActiveDEMAND

We chose it because we thought it synced/linked with PipeDrive. Turns out it doesn't really have that much to do with PipeDrive but we still continue to use it for our newsletters over MailChimp.

Review Source

Response from ActiveDEMAND

October 9, 2019

Megan, thank you for your honest feedback. We have recently added staff in Australia to better serve our clients on that side of the planet. The automation package definately is a big step up from our basic email marketing package. Once your business is at a point where it can take advantage of marketing automation, you may consider upgrading to the marketing automation system in the future.

Emile K.  
Gestionnaire  
Accounting  
Used the software for: Less than 6 months

### "Un excellent logiciel de marketing "

November 28, 2023

5.0

J'ai une meilleure expérience avec ActiveDEMAND en matière de marketing grâce à ses multiples fonctionnalités très innovantes. Je le recommande

Pros

C'est un logiciel très facile à utiliser. Très efficace et fiable, il permet une automatisation du marketing, publicité par e-mail ainsi que le marketing mobile.

Cons

C'est un logiciel très facile et parfait dans son ensemble

Review Source

Andy D.  
owner  
Construction  
Used the software for: 1-2 years

### "Robust...but not what we needed."

October 7, 2019

3.0

Pros

There is a lot to this software. It had a calendar scheduling feature that we liked.

Cons

I do not think that the software is user friendly. I really struggled using many of it's features.

Review Source

Response from ActiveDEMAND

October 9, 2019

Hi Andy, Thank you for the review. We appreciate all feedback to help us improve our software. We understand that our software can have a steep learning curve because there are so many features. We encourage users to take advantage of all of our training tools - support portal, how-to videos, in-product step-by-step demos. And of course, reach out to our in-house support team. They are fantastic and always ready to help.

VR

Verified Reviewer  
Area Sales Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Powerful prospecting solution"

November 14, 2018

4.0

We evaluated this against Hubspot, Salesforce Pardot and Autocampaign. The combination of ActiveDEMAND and Pipedrive was the only solution that gave us a reasonable entry point that allows our relatively small organisation grow into a solution, as opposed to blowing the entire marketing budget on a framework. Technically, it looks to be on-par with Salesforce, although somewhat limited compared to HubSpot. The support is great, although a small challenge is that they are based in Canada and we in Europe. So there is no overlap in the working hours. They seem flexible enough for early-morning calls. Overall, ActiveDEMAND was the product that allowed us to choose Pipedrive CRM over Salesforce and HubSpot.

Pros

Tight integration with Pipedrive Good configuratior for email-journeys. Very reasonable entry-point to start with marketing automation and prospect tracking.

Cons

Comprehensive, to the extent that it can be somewhat difficult to navigate. But I have not used the SW enough yet to make this

Review Source

Response from ActiveDEMAND

November 15, 2018

Hi! Thanks for taking a moment to review the ActiveDEMAND platform. We appreciate all feedback to help us to continue to improve the software and our users' experience with it. Thanks again! The Crew at ActiveDEMAND

Sue S.  
Account Manager  
  
Used the software for: 6-12 months

### "Using for almost a year - still learning"

May 23, 2017

4.0

Saves me time with the ability to save portions of the email for future use. Excellent list management.

Pros

Easy to use once you learn it. Good archiving system for saving items for future use. Superior support system. Chat support so helpful. Great that there's no contract period. Excellent value for the money.

Cons

Not easy to learn - needs better training materials - user manuals or resources. I don't seem to get what I need from the video tutorials. Needs better search capacity in resource area. Might be nice to start with a buddy-system for the first few emails. I like access to Sean but after awhile I feel I've asked too much. Maybe someone further down in the org would be able to answer my basic questions. Did that once and it worked great.

Review Source

Response from ActiveDEMAND

June 13, 2017

Hi Sue, Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated and feedback is always welcome. Thanks again!

Ryan G.  
Senior Director of Business Development  
Computer Software  
Used the software for: 2+ years

### "Customer for 3 years"

October 30, 2018

4.0

Pros

Active Demand is a great tool and can do a lot, probobly even more than I know.

Cons

I find it hard to navigate the pages and set up the campaigns. When we had a full-time marketing person it made it eaier because they did it.

Review Source

Response from ActiveDEMAND

October 31, 2018

Hi Ryan, Thank you for taking a moment to review ActiveDEMAND. We appreciate all feedback to help us constantly improve - and that includes usability. May I recommend our personal trainer tool for your difficulty setting up campaigns? On the right side of the platform window there is a tab that says, 'Show Me How'. With this tool, it will walk you through each step of a task. It also has links to how-to videos and support articles, without having to leave the platform. Thank you again for choosing ActiveDEMAND as your marketing automation software.

ZS

Zeke S.  
VP Product & Growth  
Legal Services  
Used the software for: 6-12 months

### "Seamless Integration with our CRM"

October 4, 2019

5.0

Pros

Two things stand out about activeDEMAND: 1. They are the only marketing automation fotware that integrates seamlessly with our CRM, PipelineDeals. Because the software includes the functionality we were looking for and the price is reasonable, the decision to choose it over others was a no brainer 2. The support is fantastic. I'm not the most technical person but I had no problem setting up and integrating activeDEMAND to our CRM, mostly due to the super quick and detailed response from the support team whenever I had any questions.

Cons

I don't have any huge complaints, but some of the features that use their own algorithms (like reply detection) don't work 100% of the time so I've decided not to use them. The interface and templates could also use some updating. This software was clearly designed by an engineer, which has it's pros and cons!

Review Source

Response from ActiveDEMAND

October 9, 2019

Hi Zeke, Thank you for the review! We are happy ActiveDEMAND is providing value to you and your company. And we have to agree - our support team is the best!

Alex W.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Inexpensive call tracking platform"

March 3, 2020

4.0

I use this for multiple clients to get inexpensive trackable phone numbers and it does the job

Pros

I chose activedemand because it was the least expensive phone call tracking tool that worked with Google analytics.

Cons

The interface for reviewing the calls could be a little more user friendly, and I wish it integrated better with my digital marketing platform, agency analytics.

Review Source

Response from ActiveDEMAND

March 11, 2020

Hi Alex, Thanks for taking a moment to review ActiveDEMAND's call tracking tool. We are happy you are finding value and we appreciate your feedback about the interface. We are constantly working to improve ActiveDEMAND and will continue to work to make our UI user friendly. Thanks again for the comments!

CL

Cassidy L.  
Marketing Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "Active Demand review "

October 9, 2019

4.0

My overall experience is neutral there are many things about the software that I like but there are still a lot of things that the software lacks or can not do yet.

Pros

What I like most about the software is the email and media automation. I also like how I have access to customer support through chat and call. I use pipedrive as well and the fact that active demand and pipedrive can integrate together is great.

Cons

Sometimes it is difficult to talk to support through chat, ie. trying to explain the problem, process etc.

Review Source

Response from ActiveDEMAND

October 10, 2019

Thanks for the feedback Cassidy! We are always trying to update and improve our clients' experience with ActiveDEMAND and your comments help us do that.

DM

Dany M.  
gerente  
Facilities Services  
Used the software for: 6-12 months

### "avaliação de software "

April 27, 2023

5.0

tirando esse item que sitei acima ela e muito boa o marketing de vendas e otimo

Pros

a qualidade geral e muito boa marketing e vendas

Cons

ela pode criar uma pressao extra nas empresas para produzirem e entregarem produtos e serviço de forma mais rapida e eficiente isso pode gerar uma pressão sobre os funcionários e equipe de trabalho

Review Source

Danielle C.  
Marketing Director  
Higher Education  
Used the software for: 1-2 years

### "Love ActiveDemand for our medium sized business"

November 6, 2018

5.0

I love it! We changed email providers but came back because it is the best

Pros

It's so easy to use and allows me to plan campaigns efficiently

Cons

I wish there was more drag and drop options and video compatibility

Review Source

Response from ActiveDEMAND

November 14, 2018

Hi Danielle, Thank you for the positive comments and taking the time to send them! We are thrilled to have you back with ActiveDEMAND. And we take your suggestions to heart as we continuously improve our software. Thanks again! The ActiveDEMAND team

MQ

Matt Q.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "A lot of functionality under 1 roof"

October 18, 2019

2.0

Pros

How many different things it did to reduce the amount of software needed.

Cons

The learning curve is steep and it is often very hard to figure out how to do some things that seem like they should be fairly simple. Even the staff has a hard time agreeing if or how some things can be done.

Review Source

Response from ActiveDEMAND

October 22, 2019

Hi Matt, Thanks for taking the time to provide feedback for our software. We understand there is a bit of a learning curve as it is a very robust platform. Because it is so in-depth our support team is constantly learning with the goal of serving our users better. We will continue to work on our processes and improve. Thanks again for the feedback!

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