# iorad Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iorad Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/142317/iorad/pricing

---

# 

 iorad Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iorad

## What is iorad?

iorad is a tutorial creation software that allows users to easily and quickly capture, record, and share interactive step-by-step walkthroughs. The browser-based software provides features to record on-screen actions, add voiceovers and annotations, publish tutorials for embedding and sharing, and gather feedback. iorad aims to streamline tutorial creation for training, onboarding, support, and collaboration uses.

## What is iorad used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/)

Overall rating

Based on 59 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$200

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for iorad?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.iorad.com&name=iorad)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iorad

4.7 (59)

VS.

[4.5 (3,663)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$200

Per Feature, Per Month

Starting Price

$5.42

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (59)

Ease Of Use

4.3 (3,634)

Value For Money

4.5 (44)

Value For Money

4.3 (2,235)

Customer Service

5.0 (45)

Customer Service

4.3 (2,124)

## iorad alternatives

Highest Rated

[4.7 (24,044)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[4.6 (5,056)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.4 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/142317/iorad/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Self Service Portal

3.7 (12)

41.67% of 12 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Knowledge Base Management

4.5 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Text Editing

4.3 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Edit text as needed

Access Controls/Permissions

4.1 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Content Management

4.5 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Catalog Management

4.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

iorad 22 features

Define levels of authorization for access to specific files or systems

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Interprets what a user is doing based on context and helps guide them through the process.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Establish guidelines about how much and what kind of data can be stored in the repository

Tracks metrics that provide insight into how a user interacts with any interface or product

Search for specific words or phrases within a document or database

Allow the audience to interact or engage with the content

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Organize and track educational activities

Manage and support multiple languages

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Edit text as needed

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.5 (59)

4.5

Based on 59 reviews

## Pricing

Value for money

4.5 (44)

Free Trial

Free Version

Basic

$200.00

Per Feature,Per Month

Value for money

4.5 (44)

4.5

Based on 44 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Canvas](https://www.capterra.com/p/127214/CANVAS/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (45)

5.0

Based on 45 reviews

## User reviews

Overall rating

4.7

Based on 59 reviews

Filter by rating

5(41)

4(16)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Pedro L.

CEO

Information Technology and Services

### "Great tool but a little too expensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 16, 2024

Pros

It's a great tool, simple to use and indeed very fast (what they claim is true)

Cons

Pricing is a little aggressive for businesses

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Chelsea D.

Clinical Education Manager

Hospital & Health Care

### "Amazing Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2022

I've been blown away by my experience with Iorad. I came into my role as an educator about 1.5 years ago and spent the first 6 months making training videos for our numerous systems. We are a dispersed workforce and we have at least a dozen programs to use to perform our jobs effectively: Teams, Zoom, Outlook, Microsoft Word, EHR, Mainbridge, Lessonly, Medtrainer, Paycom to name a few. Iorad allowed me to have a lot of time back to my own schedule because I was able to cut back on the time I was spending creating training videos and working on Zoom with clinicians across the company. If I have a call come in where a clinician has a question about how to do\_\_\_\_\_ in our software, I send a link to Lessonly to the tutorial from iorad. This also scales really well as we have been able to identify recurring themes that our end-user faces and create a custom approach to training that recognizes common mistakes. I have loved this software so much that I worked with my friend of a local climbing gym (ROKC) and he has started using this for his own staff to train on the software that they use. He feels the same and has cut back on some of his time working with his staff. This product is top-notch and has great potential to move the way companies train their staff.

Pros

Easy to use Easy to integrate Quick Effective way to create training that can scale with the organization User friendly- the teams in each market can use training to help practice technology-based skills Fast way to make training videos that used to take me hours to make This integrates well with Lessonly which our company has been using to onboard clinicians across our company

Cons

Organization of the content- I don't have the "tags" function, but I have made dozens of training tools and It'd be nice to have it more organized within the software so I can find it quickly I wish there were more voices to choose from when I use an outside voice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 18, 2022

Chelsea, thanks for your review. We love to hear that iorad is making such an impact in your training processes and giving you back time in your day! As for content organization, you're able to categorize a tutorial with category or subcategory. Hover over the "Category" Header on the left in the dashboard to Add Categories. Additionally, you're able to add up to 10 tags per tutorial. Here's an article how organization works within iorad. https://ior.ad/7Ueq Glad you're a part of the iorad family!

SA

Sos A.

AX

Retail

### "Why tell if you can show"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 14, 2022

Overall, I am satisfied with the product, however I didn't use competitors yet.

Pros

Iorad allows you to show everyone what you want instead of telling them or writing a long document/presentation.

Cons

The interface in embed mode could've been better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 17, 2022

Sos, thanks for your review! Completely agree- showing is always better than telling. :) Thanks for being a fan of iorad.

JJ

Joshua J.

Director Academic Technology

Education Management

### "No More Screenshots"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 13, 2022

It's been great. I can put out training tutorials within minutes. They are easy to share with a direct-link as well as be located on the auto-generated website which can be embedded in most platforms. The interactive portion that forces users to actually perform the actions on "simulated" screenshots is amazing.

Pros

I love the fact that it automatically creates the tutorial as I go through and perform the task without having to pause and take screenshots.

Cons

The PDF printouts are very useful (especially for some end-users), but I do wish there were some more formatting options for them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2022

Joshua, thanks for your review. Happy to hear you love iorad and are saving lots of time using it! Thanks for being a fan of iorad!

CO

Cecilia O.

Associate Manager, Quality and Training

Financial Services

### "IORAD is vital to providing hands-on experience without the need for an instructor"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 13, 2022

Customer service has been amazing every single time I have an inquiry or issue.

Pros

Having the ability to create a tutorial improves the training experience and drives efficiency.

Cons

The interface can use improvement - it occasionally feels clunky and difficult to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2022

Cecilia, thanks for your review. Happy to hear iorad has improved training & efficiency for your team. Thanks for being a fan of iorad!

JK

Jason K.

CS L&D Manager

Entertainment

### "Easy Interactive Tutorial Creator"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2022

Overall, the value for the price of iorad makes it a no-brainer. Highly recommend for the value it brings, ease of use, low learning curve, and prompt customer service.

Pros

iorad is very easy to implement and make engaging tutorials with. The features are largely intuitive and give all the abilities I need, as I think of them. The ability to draw attention to certain items, blur out sensitive info, and prompt interaction in all applicable ways has greatly improved our employee training.

Cons

There are a few areas that could be improved, such as more intuitive text verification for fill in the box prompts and making the UI/toolset easier to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 11, 2022

Jason, thanks for your review. Happy to hear you find iorad easy to implement and use! A hidden gem feature within our Type tool is our Text Validation or Placeholder option. Here's a tutorial how it works: https://ior.ad/7a9J?iframeHash=trysteps-1 If you'd like to learn more hidden gems, we'd be happy to hop on a call with you to insure you are getting the most out of your iorad experience. :) Thanks for being a fan of iorad.

RM

Renato M.

Vice President of Service Delivery

Telecommunications

### "Amazing software solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2022

Pros

Easy and seamless integration that allows us to recreate multiple guides, simulators and sandbox training environments for our personnel to learn and practice as much as needed.

Cons

N/A. We are very satisfied with the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 10, 2022

Renato, thanks for your review. Happy to hear you are getting a lot of use out of iorad for your training needs. Feel free to reach out if you'd like to learn more of our features & hidden gems. :) Thanks for being a fan of iorad!

LB

Lukasz B.

Mr

Information Technology and Services

### "I recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2022

Pros

Easy to use and quick to learn functionality

Cons

You could add license depend on how many tutorials you will create - it will be easier to occasionally use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 10, 2022

Lukasz, thanks for your review. Glad to hear you are enjoying iorad and find it easy to use. Thanks for being a fan of iorad!

AU

Anonymous User

Web Support

Marketing and Advertising

### "Visual Learners Unite!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 7, 2022

This software has helped enormously with communicating with clients who are not the best at following written instruction or frequently loose emails with instructions. This is a quick solution: I make the tutorial, I generate the link and share it with the client, and if they ever loose the tutorial, I can quickly search my tutorials (as long as I label it correctly!) and send the link again. The ease of use is on the highest selling points for us.

Pros

The ability to quickly make edits and add additional steps during review of tutorials is a huge bonus that saves so much time compared to making video tutorials. Also, the ease of Exporting and Sharing tutorials to clients is a big plus.

Cons

That some higher tier features like custom branded players and analytics are locked behind higher paywalls to cater to larger companies than ours. Many of those features would be fantastic to have and utilize but at a more approachable price point for small businesses and smaller teams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 10, 2022

Thanks for your review. Happy to hear that you are saving time using iorad and are making good use of many of the features. We offer discounts for small businesses. Please reach out, you may just qualify for one of them. :) Thanks for being a part of the iorad family.

BP

Bianca P.

It manager

Computer Software

### "Very good software for manuals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2022

Very good, but not using it enough.

Pros

Very easy to use and to create a step by step manual, it saves a ton of time compared to doing screenshots. Also it allows you to export to different formats and to embed it to a website

Cons

It is a bit hard to modify already existing tutorials when there is a interface change. You have to go and redo every step.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 10, 2022

Bianca, thanks for your review. Happy to hear that iorad is saving you tons of time and you're finding it easy to create & share tutorials. Feel free to reach out, we would be happy to take a look at the process of editing existing tutorials with you, to see if we can improve the process for you. Thanks for being a fan of iorad!

[View all Reviews](https://www.capterra.com/p/142317/iorad/reviews/)

Popular comparisons

[Confluence vs iorad](https://www.capterra.com/compare/136446-142317/Confluence-vs-iorad) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)