# Freestyle Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Freestyle Solutions Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/142325/Freestyle-Solutions

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# 

 Freestyle Solutions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Freestyle Solutions

## What is Freestyle Solutions?

Freestyle Solutions provides enterprise-class order management systems for retailers and brands, at a price that is affordable for the mid-market. With Freestyle, retailers can obtain a unified view of supply and demand across all sales channels to optimize inventory, fulfill customer orders more efficiently and provide superior customer service. Available in cloud and on-premise models, Freestyle provides merchants with complete visibility over cross-channel order and fulfillment processes.

## What is Freestyle Solutions used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Management](https://www.capterra.com/order-management-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Freestyle Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.freestylesolutions.com/&name=Freestyle Solutions)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Freestyle Solutions

3.6 (10)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$99

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (10)

Ease Of Use

4.0 (1,082)

Value For Money

3.0 (5)

Value For Money

3.8 (844)

Customer Service

4.1 (9)

Customer Service

3.8 (1,012)

## Freestyle Solutions alternatives

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (157)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/142325/Freestyle-Solutions/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customer Management

Store and organize information about customers and previous interactions

Freestyle Solutions 34 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage customer orders that cannot be filled immediately due to out-of-stock items

Create and manage digital catalog of products/services with their details, specifications, and price

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Store and organize information about customers and previous interactions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Form predictions based on past and present data/trends

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Group and package individual but related items as one package set

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Accept and process customer payments for products or services using hardware and software

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Managing orders that a customer purchases repeatedly and regularly

Purchase and replenish product stock based on inventory levels and needs

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Manage special order requested by a customer

Manage all supplier data and operations

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

3.3 (6)

3.3

Based on 6 reviews

## Pricing

Value for money

3.0 (5)

Basic

$99.00

Value for money

3.0 (5)

3.0

Based on 5 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (9)

4.1

Based on 9 reviews

## User reviews

Overall rating

3.6

Based on 10 reviews

Filter by rating

5(3)

4(4)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

JB

John B.

Head Digital Marketing

Internet

### "Pretty good Order Management System for Catalog and Internet SMB's"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2020

Freestyle was recently bought by a big software company. Mgmt is now including customers into the dialog of feature development and product road maps via focus groups - that used to never happen and the software was negatively impacted by that. Mgmt is also working with the user base to better use the application and to encourage users to share their best practices. There are some savvy operators (marketing and operations) in the user base, and they are sharing ideas. It is a big improvement from the past. The company is also now encouraging 3rd party support, and there are several really good consultants for MOM now. Support is generally pretty good. The techs know the product well, and most of them have a pretty good idea of how a catalog/internet compay operate. For the price, it is hard to find another order management system that can act like a mini-erp for small business. it has a lot of features that are extras or custom work in SAAS.

Pros

MOM is easy to use for front line staff in all parts of a business: order entry, customer service, inventory, pick/pack/ship. It is strong for B2C catalog companies, but it has good support for B2B sales as well: (parent/child for customers), lots of pricing and shipping options. MOM has decent integration with some shipping software. MOM is also building out stronger, better documented API's to integrate to 3rd party shopping carts. And for an older software, it is still pretty feature rich compared to the newest SAAS apps that cost a lot more.

Cons

We have been on MOM for over 15 years, so we know all the in's and out's of working with the software and how to resolve. Their support is good for fixing transactions that occasionally jump the track. It is stable software and works well under all work loads. If there is anything we find frustrating about the software is that some features/processes need to be polished up a lot to be way more efficient. New features seemed to be determined by their largest customers

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

We were on an old version of Great Plains. We went to MOM and never looked back. It has a ton of features that would be afterthoughts in other apps because it was designed for direct marketers and catalog companies.

Reasons for choosing Freestyle Solutions

Features, ease of use. it was affordable software from an acquisition and support point of view.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NM

Nancy M.

Office Manager

Wholesale

### "Not Truthful About Their Technical Support"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 13, 2019

After our sales rep said that they would be able to help with technical issues, we renewed our contract to find out that they could not help. They referred us to a 3rd party service which we had to pay for. After all of that, they wouldn't let us out of the contract even though they couldn't fix their own program and lied about being able to help out in the beginning. They will also start ignoring your phone calls and emails. Had to go through BBB to resolve and I am still trying to get a resolution. Fraudulent business practices! Go somewhere else unless you want to be swindled out of your money too.

Pros

MOM program was easy to use and had a lot of features which made it convenient to use

Cons

Technical support was no help at all!!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Shandra G.

Web Specialist

Retail

### "Opposite of everything you need"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 24, 2018

I've been at a company using MOM for two years now, but the company has been using MOM for 7 years+. Despite being loyal customers paying for customer support that did little more than tell us "we'll add it to the list, but it probably won't get done," they suddenly doubled the support fee on us and gave us 15 days to make a decision before they disconnected our shipping module (which has nothing to do with support). Hard to trust a company after that. Then, when trying to work on pricing, they offered no guarantees on their end that the accounting bugs that we've been complaining about for over a year would get fixed at any time. They offered no evidence that their poor support would change, that they would be willing to work on any of our development requests, or that they cared about us whatsoever. As a developer, I can say with confidence that their system is outdated spaghetti code, riddled with bugs. Every update they pushed out was like it wasn't even tested, and I usually spent weeks of my own time having to test it for them, only to wait months for them to push out the fixes. I doubt they have many customers, otherwise I probably would not have had to spend so much of my own time testing their system.

Pros

\-Many of the features are good in theory (execution not so much). -Low price, but you get what you pay for.

Cons

\-The company is shady. -Customer service is mixed, but ultimately the willingness to work on development and fix problems is just not there. Some of them are great with technology, but others are not very smart and I have to actually argue with them to convince them that what they say is "working properly" is actually not. -Desktop version is always crashing, and they can't help us because we don't know how to replicate it. -Obviously bad programming and spaghetti code. Every update only caused more issues. -Amazon tax is always, always, always off. For one, MOM rounds tax incorrectly. Another example: crazy tax on orders because of poor coding (Happens when a FBM order is processed when at least one item is out of stock; MOM will charge the full amount of tax against the merchandise total that IS in stock; then it will re-calculate tax for the entire order based on the reverse-calculated tax rate of the first charge). -No open API. -When bugs happen and MOM ignores us, I have to go in and manually change the data in the SQL server just to get things working again, which obviously can cause more issues because whoever designed their database structure never took a single class in database design. -Very slow system. -Can't search orders or customers easily, can't view shipping costs so that we get better reports on profitability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Ecommerce Marketing

### "Comprehensive business solution for ecommerce sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 4, 2018

Full inventory management, ecommerce solution

Pros

For small to medium sized companies, comprehensive management of extensive inventory, customers, sales, tracking and ecommerce with vast customization options.

Cons

Cumbersome setup of ecommerce platform, sometimes dated user interface, no ability to fully customize the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mahmoud M.

IT System Administrator

Packaging and Containers

### ""

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

October 10, 2017

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Joseph V.

Director of Operations

Retail

### "ProfilePro/Freestyle Solutions, one path to great results."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 26, 2016

Freestyle shares our vision for innovation and we are getting significant results using Freestyle O.M.S. for our order management needs. Freestyle Solutions is very responsive to our changing environment and front end processing. Works well with many store bought products as well as individually developed software.

Pros

Great Customer Support. Company very responsive to my needs and requests. Works well with all front end software, store bought and in house developed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZR

Zenana R.

Owner, President and CEO

### "Solid Cloud-Based ERP Solution with Top Notch Customer Service "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 27, 2015

We started out with Freestyle when the software was sill in the beta stages nearly two years ago. and have been impressed with the customer service which started with a visit to our location on the West Coast. Freestyle customer service is truly top notch. In particular both Michael and Shawn have been very attentive to our needs. As a new software division they have gone above and beyond to listen to us (their customers) regarding what we need in our day to day inventory and shipping processes. In fact, this was the main reason for the visit to our warehouse. They wanted to see our processes to determine and map out how they would fit with Freestyle. In addition, they wanted to know what could be added to the software to make it work for real life warehouse and shipping management. We use Magento as our ecommerce platform and find that the integration with Freestyle works quite well with only a few temporary problems. When we have experienced a break in the communication between Freestyle and Magento, the Freestyle Team has been quick to repair it. Since Freestyle is a newer software there are some missing pieces for us. We have shared our needs and wish list with the Freestyle team and we have every confidence that they are or will be working to build them into the software in the near future. Overall we can, and have, recommended Freestyle confidently as a solid cloud-based ERP solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jeffrey C.

Account Manager

### "Freestyle helps me automate my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 25, 2015

Great customer service, easy to use and helps us process orders a lot quicker

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Shawn C.

Technology Director

### "Great Software and the best Customer Service in the business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 24, 2015

I have over 20 years experience in the IT industry and I have to say that Freestyle Solutions customer service is the best by far. The Knowledge and attention to detail spent on every help ticket never waivers no matter who you get. They go above and beyond to assist your business anyway they can. The software is easy and versatile enough for any business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Anisa A.

Co-Founder

### "Lots of features, makes running a retail store easy and excellent customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 24, 2015

Our company has been growing at a very fast pace and Freestyle Solutions has been more than capable of handling our 5 times growth. Their customer service is phenomenal and when we've encountered problems or needed some advice they're always there to help. There are a few things we wish the software did and what I'm very happy with is that they listen to us customers and asked for a wish list... they understand that users of the software sometimes understand needs better than developers!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/142325/Freestyle-Solutions/reviews/)

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