--- title: "MiAgent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MiAgent Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/142326/MiAgent/" page_type: "product" language: "en" --- # MiAgent Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) MiAgent ## What is MiAgent? Built on the MiUtility platform, MiAgent is a new approach to CRM. MiAgent takes advantage of Web 2.0 technology and strips away all the filler and complexity of classic web based CRM solutions in the market today, and leaves a fully customizable page where Customer Service Agents can select from a list widgets to display on their screen, keeping all the information on one screen rather than having to jump to different screens to answer a call in customer¿s question. ## What is MiAgent used for? [IVR](https://www.capterra.com/ivr-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MiAgent?[Manage this product listing](https://www.g2.com/products/iconscout-iconscout/claim_requests/new?auto=true) ## MiAgent Overview Updated September 2026 AI summary MiAgent provides IVR solutions suitable for businesses of all sizes, supporting Android, iOS, and web-based deployment. Alongside core IVR functions, it offers CRM, contact management, and interaction tracking, enabling organizations to manage customer communications and histories within one platform. This makes MiAgent relevant for teams seeking integrated communication and customer relationship capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MiAgent 0.0 VS. [### Contabilità in Cloud](https://www.capterra.com/p/230068/Contabilit-in-Cloud/) [3.0 (4)](https://www.capterra.com/p/230068/Contabilit-in-Cloud/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.3 (4) Value For Money 0.0 (0) Value For Money 2.7 (3) Customer Service 0.0 (0) Customer Service 3.3 (3) ## MiAgent alternatives [Calley Automatic Call Dialer](https://www.capterra.com/p/174860/GetCalley/) [3.7 (7)](https://www.capterra.com/p/174860/GetCalley/reviews/) Starting price $9.52 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174860/GetCalley/) [Optymyse](https://www.capterra.com/p/165823/Optymyse/) [4.8 (11)](https://www.capterra.com/p/165823/Optymyse/#reviews) Starting price $182.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165823/Optymyse/) [ePrism Email Security](https://www.capterra.com/p/138110/ePrism-Email-Security/) [4.7 (3)](https://www.capterra.com/p/138110/ePrism-Email-Security/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138110/ePrism-Email-Security/) Highest Rated [AT&T Contact Center](https://www.capterra.com/p/245399/ATT-Contact-Center/) [5.0 (3)](https://www.capterra.com/p/245399/ATT-Contact-Center/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/245399/ATT-Contact-Center/) ## FAQs about MiAgent Overview ### What company size and specific industries is MiAgent built for? MiAgent is designed for small to medium-sized businesses in the utility industry. It is best suited for organizations in this sector that need a software solution tailored to the needs of smaller and growing companies rather than large enterprise operations. Features and Usability ### What are the key features of MiAgent? MiAgent includes CRM, contact management, and interaction tracking as its core features. These functions organize customer records, store contact details, and log interactions across sales or support activities. Together, they support tracking customer communications and managing account information in one system. Getting Started and Support ### What training and onboarding options does MiAgent offer? MiAgent provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover topics in a group format, and documentation offers written reference material for later review. Getting Started and Support ### What customer support options does MiAgent offer? MiAgent offers 24/7 Live Rep support. Support is available around the clock through live representatives, giving users direct access when help is needed. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 558 IVR reviews Capterra reviewers highlight the following as the IVR features buyers focus on most: - **Call Center Management** (**53%** of reviewers rated this feature as critical) - **Call Routing** (**57%**) - **Automatic Call Distribution** (**52%**) MiAgent is positioned around other IVR capabilities rather than the features listed above. Its feature set is designed to support core communication workflows and day-to-day call handling, helping businesses manage inbound interactions more effectively and giving teams a structured way to maintain consistent customer communication. Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.