--- title: "Author Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Author Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/142347/Author/" page_type: "product" language: "en" --- # Author Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Author ## What is Author? Author is the ideal solution for defining, communicating & managing how work is done. Easy menu wizard makes it ideal for defining individual processes so that you can get results quickly. Uses best practice process management principles & RACI flowchart methodology to identify roles and responsibilities, generate a range of analysis reports, and create sophisticated html output. Features include automatic role involvement reporting, extensive language customisation & a full navigation side m ## What is Author used for? [Business Process Management](https://www.capterra.com/business-process-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £295 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Author?[Manage this product listing](https://www.g2.com/products/author-software/claim_requests/new?auto=true) ## Author Overview Updated August 2026 AI summary Author is a Windows-based business process management solution designed for organizations ranging from small businesses to large enterprises. It provides process modeling and design, collaboration tools, reporting and analytics, and supports business process control, document management, and change tracking. Templates help structure workflows, while deployment and training options are tailored to varying team needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Author 5.0 (1) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price £295 Per User, One Time Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (3,038) Value For Money 0.0 (0) Value For Money 4.3 (2,347) Customer Service 5.0 (1) Customer Service 4.3 (2,006) ## Author alternatives [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) [4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146136/Lucidchart/) [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) Highest Rated [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [process.science](https://www.capterra.com/p/211712/process-science/) [4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/) Starting price $4.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211712/process-science/) ## FAQs about Author Overview ### What company size and specific industries is Author built for? Author is designed for organizations of all sizes, from small businesses to larger enterprises, and suits a broad range of users including directors, managers, owners, consultants, project managers, QHSE professionals, and HR teams. The vendor description does not specify any particular industries, so it appears suitable for general business use. Features and Usability ### What are the key features of Author? Author includes business process control, document management, and templates for structuring content and workflows. It also offers collaboration tools, process change tracking, process modeling and designing, and reporting and analytics for managing process definitions, reviewing updates, and documenting outcomes across teams. Getting Started and Support ### What training and onboarding options does Author offer? Author provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced learning and future review. Getting Started and Support ### What customer support options does Author offer? Author provides chat support. No reviewer feedback is available about support experience, so response speed, helpfulness, and common issues cannot be assessed from user comments. ## Features AI summary Based on 3,617 Business Process Management reviews According to Capterra reviewers, these are the Business Process Management features buyers prioritize most when evaluating a solution: - **Workflow Management** (**51%** of reviewers rated this feature as critical) - **Task Management** (**43%**) - **Business Process Automation** (**46%**) Author includes other capabilities that Capterra reviewers also rate as important, such as **Process Modeling & Designing** (**45%**). This feature gives teams a clear way to map, refine, and document workflows before execution, helping businesses improve process visibility, reduce inefficiencies, and support more consistent day-to-day operations. Business Process Control Define and maintain business rules that determine workflow capabilities and criteria Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Document Management Store, manage, and track all electronic documents in a centralized location Process Change Tracking Document any changes or proposed changes made to business processes or workflows Process Modeling & Designing Visually identify, define, and map all details and relationships surrounding business process models and elements Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Author 7 features ### All Features - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Document Management: Store, manage, and track all electronic documents in a centralized location - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Templates: Sample files or documents that could be customized as needed or used as is --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £295.00 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PT Pamela T. CEO ### "CEO CommWell Health , implemeting Arthur in 15 Primary Care locations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 26, 2015 Author is the breakthrough that our Healthcare industry has been disparately needing. Far superior to any other work design/process software that has been used in Healthcare to date. Creates simplicity that makes processes effective and efficient in the most user friendly way. Our organization is using Author in every department clinical and non- clinical. Author has been paired with our organizational policies, making compliance among colleagues more consistent by creating standardization of work flows, resulting in greater patient safety and improved quality of care as well as corporate financials savings. Arthur has become our organization's memory bank and provides new colleagues with work flow tools that are easy to understand as they onboard and socialize in their new job positions. Utilizing the software for almost a year and remain very encouraged with its potential to create standardization and consistency in hardwiring all our corporate work flows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.