Continue to Give

Continue to Give

4.5 / 5 115 reviews

Who Uses This Software?

Churches of any size, Missionaries, Nonprofits, Ministries, Boys and Girls Clubs, Mission Organizations, Radio stations, anyone who needs to raise money.


Average Ratings

115 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Continue to Give
  • www.continuetogive.com/
  • Founded 2010
  • United States

About Continue to Give

No matter if you're a nonprofit needing fundraising websites and apps to a church needing online giving, Continue to Give has a flexible platform to fulfill the e-giving needs of any size organization. Continue to Give also serves personal fundraisers such as crowdfunding and missionary fundraising. So if you're looking for a solution to raise money online, collect text to give, and manage all the donations rolling in then you found it!


Continue to Give Features

  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

Continue to Give Reviews Recently Reviewed!

Very Surprised with Customer Support after Failed Attempt with Another Similar Company

Nov 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: My review has more to do with newbie customer-support of the folks at Continue To Give.

About 2 months ago I signed up with a different company to handle our online-giving needs. I had a question for them, so I created a ticket. It was an easy question: Can I upload a CSV file to your online software to create the various projects we need. I received a message back the next day that said that I could create as many funds as I needed to. I tried to be more specific with the question. It took 21 days for them to answer by way of their ticket system. I decided not to put myself through what I knew was going to be a bad relationship and I canceled the account. Then I found Continue to Give.

The Continue to Give folks are amazing. I am a new customer, but they have been very active in answering my questions, bulk uploading projects, and making sure that their forms work on our WordPress website (even adjusting the code a bit to see that they look right on my pages!) We are just starting .. with no public contributions yet.. and these folks have probably spent hours working with me.

All I can say is .. if what I see from customer service as a newbie is anything like what I will see when we get thousands of dollars of online contributions coming in .. I am going to be so happy!

On a side note: Most online giving systems allow for up to 3 projects to be funded with 1 contribution. There is no limit with this software!

Overall: Online giving, text giving, ACH giving. We are trying to reduce the in-house workload that mailed checks mean to us. This software will help a great deal!

Vendor Response

by Continue to Give on November 14, 2017

Thank you for your review! We enjoy serving you!

Good customer service, software needs work.

Sep 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that we can see all recurring transactions well, there is a text to give option (which is the reason we went with the software), and EFT and ACH options are offered.

Cons: The projets/events portion really cannot be used becuase the software calls everything a donation and is hard to use. There are limitations with the reporting and ACHes cannot be refunded electornically.

Overall: Text to give and ACH options. Lower transaction rates.

Great product, somewhat confusing interface

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They have great prices for credit card processing, the interface it really easy to customize, and it is easy to setup on the user-end as well.

Cons: There are some confusing aspects when using it as a church, since most of it is setup for individual fund raising and missions efforts.

Overall: Easy and inexpensive online giving, recurring gifts, and text-to-give included. Integrates with our Church Management Software and our website.

Great overall experience, easy interface, great customer service

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Continue to Give has an easy, clear giving interface and let's you update information for supporters on your personal profile.

Cons: It is hard to upload multiple pictures to your personal page since you can only upload one at a time.

Overall: Easy to keep track of my supporters!

Vendor Response

by Continue to Give on July 18, 2017

We are glad you like Continue to Give!

Great company and software if a bit rudimentary. Very easy to use for donors!

Jun 27, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's ease of use and the variety of giving formats and instant donation receipts. You can now too set it so the donor can offset any fees!

Cons: It's look is very simple and low-tech. The main page is a little clunky looking and the menus aren't always clear.

Overall: Online giving for our church.

Easy Way To Tithe

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Continue to give makes it easy to ensure that my tithe is the first thing that comes out my check each payday. Auto withdrawal is great and I really like the ability to get reports for each year at tax time.

Giving Made Easy- Almost

Apr 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's quick and reliable

Cons: A little confusing to navigate to where you want to go.

Overall: If giving had an easy button, CTG would be in the top running. This app does what it's supposed to but was a little confusing while managing two logins. With only one, it would be a breeze.

Recommendations to other buyers: Keep working on it: you'll get it.

Vendor Response

by Continue to Give on April 18, 2017

Cory, You mentioned you have two logins? You should only need the one login and you can manage your giving and the church account with one email address. Let us know if you have any questions on that. You can switch between Giving and Receiving under your email at the top of your dashboard.

Decent Auto Tithing Program

Apr 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Automatic deductions
-Timeframe query
-Feedback of successful transactions

Cons: Desktop site is not simple

Overall: I have set up my account to automatically donate my weekly amount to my local church. I don't do much with the program after setting it up; I just receive the notifications that my offering has gone through. It is pretty simple, but using the desktop website seems kind of jumbled and not super easy to navigate. When in doubt, however I have contacted customer support and they were extremely helpful.

Recommendations to other buyers: No, that's it

Vendor Response

by Continue to Give on April 18, 2017

Austin, Thank you for your review. We recently updated the desktop version for donors. Check it out at www.continuetogive.com! We hope you enjoy the updates!

Great product!

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My church uses this and I am impressed with how easy it is to use and how accurate each transaction is. Never had any issues.

Vendor Response

by Continue to Give on April 18, 2017

Brittany, So glad you are enjoying the giving process!

Very convenient!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy

Cons: Nothing

Overall: We love using Continue to Give, because we don't have to think about bringing a checkbook to church it automatically gives our tithe. It's one less thing I have to think about on Sunday.

Recommendations to other buyers: Nope

Vendor Response

by Continue to Give on April 28, 2017

Beth, We are so happy to be able to help with your online tithing!

Giving Made Easy

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy application to use. Made giving to my church a wonderful and easy experience, Don't know what I would do without it.

Not very flashy, but very functional

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its functionality, as well as that it is free for people making donations to use.

Cons: It can be a little confusing to navigate from the home page to the ministry I support if I want to make an extra donation. I usually use a link from an email to get there.

Overall: We've used Continue to Give to support friends of ours in a counseling ministry for a couple of years now. The site is very functional in terms of being able to use the links provided in their emails to get our funds to the ministry we support. The web design isn't over-the-top or even "attractive," but it does what it needs to do. We appreciate this because that means the funds we give are going to the ministry we support, not overhead administration.

Recommendations to other buyers: Site mapping or an improved search engine might help people navigate from the home page better.

Helpful for recurring giving

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It was easy to set up my giving, and works flawlessly. Glad to have something that works well for recurring giving.

Easy to Use

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great experience overall. No issues with the website. Always 100% dependable. Will continue to use in the future.

Takes the pressure off!

Apr 11, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I love CTG because it takes the pressure off me to remember my checkbook or to get out cash each week, not to mention the easy record of my donations, love it!

Love Continue To Give!

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was easy and fast to get started!

Overall: We used Continue To Give for our adoption fundraiser and loved our experience! The customer service was excellent when we needed some assistance. I highly recommend Continue To Give!

Vendor Response

by Continue to Give on February 02, 2017

We are very happy we could be of service!

Continue to Give Review

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: This has been a really helpful resource for our church. We're grateful for the ease and convenience that it provides for online giving.

Inexpensive way to receive merchant payments

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Value compared to other merchant service providers.

Cons: I don't like how it publishes each gift on the CTG website.

Overall: We looked at various merchant services including a regional bank, PayPal, Square, and others. Continue to Give is a great value for the services provided.

Pleased with service, website could use improvements

Jan 25, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Website is a little difficult to navigate, however customer service is very helpful and percentage is fair for donations.

Wonderful company, exceptional people

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Customer service very courteous and helpful. I like the recurring donation feature!

Overall: Great company. They really provide wonderful service at an incredible value compared to other online fundraising websites. Love the giving kiosk and mobile giving application!

Recommendations to other buyers: Reporting is nice.

Great product!

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I found the product very easy to use. I think that it's a very good and needed program. I hope that others will see it the same!

Have not raised a dime so far but I'm hopeful!

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Looking forward to working with CTG IN 2017! Looking forward to making a financial impact for the Good!

Great site to funnel tax-exempt contributions!

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to track the gift giving makes it easy to keep up on who gives as well as confirming when giving goes through.

Cons: I've only found it easy to access my itemized giving in my settings via facebook. I have not had success in doing so through the mobile app C2G.

Overall: The features of this site and mobile app afford those who give to customize their login and giving experience. I'm still trying to figure out how to access my end of the account on my mobile device, although when connected on facebook, it's super easy to look at what gifts came in. When I called, the customer service went above and beyond my expectations.

Recommendations to other buyers: I would love to have the above remedied!

Great software

Dec 11, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Very simple and easy to find the type of soft ware that fits your needs. I didn't know what software I needed and capt errands made it very simple.

The ram in the bush

Dec 10, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Overall: I needed to raise money for our nonprofit organization and the youth program. This was a very easy way to do it and the format was easy to use.
Thank you so much.

Continue To Give Review

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service- efficient, timely assistance

Cons: Donations that fail to process

Overall: We appreciate the Continue to Give program because it offers a quick and easy way to donate money electronically. There has only been one instance where there was a glitch in the system and we were unable to receive a donation right away. Once Customer Service got involved the problem was solved in a timely fashion. We would like to know more about the best ways to attract more people to our Continue to Give sight.

Recommendations to other buyers: None

Great way for non-profit ministry to raise funds

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to set up! Easy to use for both the ministry and the donor! Our donors love the ease of use for online donations!

Improvements

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to assist donors by making changes to their donations & the ability to run a one-time donation through the virtual terminal without requiring the donor to set up an account.

Cons: For someone with a long term monthly goal, the "progress" meter doesn't really show an accurate picture of support that has come in. If you have it reset each month, it doesn't take into account one-time gifts and doesn't show each monthly gift until it's been processed, so the % is lower than your actual. If you don't have it reset each month, it adds monthly gifts each month, so it shows you at a higher % than your actual.

Overall: Continue to Give listens to their users. They've rolled out several new features allowing organizations to better serve their donors, including a virtual terminal and the option to make changes to donor accounts at their request. I like that they are continuously improving and making it simpler to use!

All Your Donor and Support Information in One Spot!

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Continue to Give makes it very easy to raise support and easy for donors to give across a wide variety of platforms. The ability to link to social media and personal blog spaces makes it even easier for your donors to keep up with what your doing and saves you time.

Cons: So far I haven't encountered anything I don't like

Overall: Continue to Give has been an excellent way for us to track and manage our donors and all of their associated information. Additionally, Continue to Give offers many different ways for your donors to give be it one time or recurring and the ability to create specific fundraising projects is an added plus.

One happy customer!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very effective.

Cons: None.

Overall: Everything, including ease and access is great. People at Amazon seem to really care about their customers. Amazon will forever be my go to for my software purchases.

Recommendations to other buyers: This software is very, very efficient within it's self.

Excellent

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was seamless once you're signed up. The fees are adequate and there's no headache.

Cons: Email spam tends to be a bit much.

Overall: The service is quick and easy, letting you focus on what's important rather than stress about funds.

Recommendations to other buyers: Just the emails. Some is fine, but there's been a ton of them.

Continue to Give great value!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and record keeping.

Cons: I have no negative comments.

Overall: Our church uses Continue to Give and we have seen our online giving increase fourfold in the last 10 months. It interfaces well with our website and also gives us the flexibility of a giving kiosk on site in the church foyer. We have never had any problems with the service and highly recommend it.

this is what I'm talking about

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: with the continue to give it helps me and my partners to communicate and to continue the ministry that God is called me to go on and it's easy for my partners to use.

Continue to give

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Christian based, helps us not have to "reinvent the wheel"

Cons: Really no complaints.

Overall: Setting up an account for mission work to Africa. I am an Obstetrician Gynecologist who has been traveling to Cameroon once a year to be the graduation speaker at a Christian nursing school. This part is paid for by a sponsoring organization, but last year we used the Cameroon trip as a "stepping stone" to also go to South Sudan, which has the world's highest maternal mortality rate, to speak at midwife schools, medical schools, and other locations. This was not covered by the Cameroon sponsoring organization, so we had to fund raise ourselves, which was not something we were experienced in. We were limited by the fact that we could only receive checks, not credit cards. So we are thinking that Continue to Give will help us be better organized this year!

Recommendations to other buyers: None really.

Vendor Response

by Continue to Give on December 08, 2016

Very excited to be working with you! Send us an email if you have any questions! Customerservice@continuetogive.com

Continue to Give. A good value for the money, but confusing to use.

Dec 08, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Reporting.
Integration with organization website.
Communication to donors.

Cons: Confusing set up for organizations and missionaries.
Reconciling donations to batch bank deposits.

Overall: While I like some features of Continue to Give, some areas will give users (both donors and donees) a pause.

From a donor point of view, giving to a missionary or church that has a link to a donor page is a breeze. A form pops up and the donor can give online. The service sends an email documenting your giving and the site has a report that will show you your giving history. However, if a donor goes directly to the Continue to Give site, they will be very confused and lost. Maybe the donor shouldn't be going to the site directly, but the option exists to create an account as a giver. Once the account is set up, there is no direction as to what to do next.

From a donee point of view, the service has some nice features. I manage a missionary organization, and the ability for donors to give to support a particular missionary is a benefit. Again, the reports for donations are very helpful but sometimes inaccurate. My biggest problem is when the report says an ACH donation has failed when it has in fact gone through.

My other peeve is in trying to match individual donations to the batches that are posted to our bank. I export the giving transactions and mark the individual giving to match what came into the bank account. Between having to look up ACH vs CC batches and multiple batches in one day, it can be quite a chore. The recently added batch reporting helps, but that report can't be exported and only shows one day at a time.

I will say that the support team for Continue to Give is very helpful and responsive. They have assisted me with any issues I have had in short order.

Overall, I have to say I am pleased with Continue to Give, even with its shortcomings. There is no donation service quite like it, especially for missionary organizations. Reporting is good and the integration with a church/missionary website is excellent. I've not used some of the features that are available for churches (like the kiosk and mobile apps) but they look very well thought out. And the pricing compares favorably to other methods I have looked at. I would recommend it.

Excellent crowdfunding source

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Continue to Give has been a great crowdfunding source to raise money for a personal adoption. It is easy to use and easy for donors to access.

We Love Continue to Give

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of setup and use.

Cons: Would like the software to have a bit more modern feel in the graphics.

Overall: We implemented Continue to Give several months ago to assist with recurring donations and one time fundraising within our church. The process to set up was very easy, the program works great, the ability to add projects for fundraising on the fly is fabulous. The support staff is amazing. We love this product.

Recommendations to other buyers: None - going to sign another client up in the next week for the software.

I am so thankful C2G is here to help me w fund raising needs!

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, and many options to choose from for what I need!

Overall: I do not do well with computers, and this is easy enough that I can get around, and download pics, videos, and keep updated with who is giving and how much, and what percentage I am at! This is a great site, and has been a great experience for me!

Recommendations to other buyers: It is a great way when you looking into raising support for any kind of project or missions trip!

Only one tiny change needed

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The immediate notification of donations. I was on the phone talking to a friend who was going to send us a donation and while we were still on the phone I got the notification that she had made the donation. It was nearly immediate! I also love the fact that it generates a receipt to the donor.

Cons: As I said in my review, and I probably should not have put all that in the review (feel free to shorten it) I wish that we could customize it so that for our organization our donors didn't have the option to set an end date. They could still go in and stop it at any time but putting that end date in their seems to encourage donors to plan to stop giving after a certain amount of time. So donors end up setting it for a year which means we have to go back and encourage them to renew their donation each time. Just makes it easier for them to stop.

Overall: We are a small non profit and our IT guy suggested Continue to Give. We've been using it about 6 months and so far it's been just great. I love that we get immediate notification of donations and our donors love the immediate receipt that is generated. That's great for us too because with just a small staff we don't have to worry about getting receipts out to donors. It's done! The only change that we wish is that we had the ability to customize it a bit. For us personally it would be nice if we could have recurring donations set so there is no option of putting in a preset end to the donations. People would always have the option to go in and stop their donations at any time but we would rather have Continue to Give suppose the donation will be ongoing indefinitely. Instead most of our donors think they have to set a stop time so most choose 12 months. That will cause us to have to re-recruit them after a year. Other than that, this is a really great system at an affordable price.

Continuing to Give with Continue To Give

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Mobile Giving, and the ability to raise money for various types of projects.

Cons: Design limitations.

Overall: We find that Continue to Give integrates nicely with Elvanto, our Church management Software. Love the fact that it allows for mobile donations. Whenever we've had questions, our contact has always been courteous and helpful. Glad to have their support.

Very easy to use

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is really nice so you know how much money has been donated. My mom thought it was really easy to and she was able to keep track of how much more fundraising I had to do for my mission trip to Chicago this past summer.

easy to use

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The accessability for donors is great.

Cons: The profile page is a little hard to use.

Overall: Many who have given have commented about it being very easy to do so. I have been able to connect mu blog to my giving page whoch os very nice.

I wouldn't miss it

Dec 04, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
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Pros: Puts things together quickly and efficiently

Cons: A little to complex for me

Overall: It was a little confusing and help really didn't help don't think I will be choosing it anytime soon

Found this useless

Dec 01, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing really

Cons: It's not user-friendly

Overall: I had zero responses to my campaign and difficulty finding it again to delete it. The campaign is still active. It's not like other sites that send you email updates with a link.

Recommendations to other buyers: Send email updates with a link to the campaign.

Very useful!

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Continue to Give is a great site for receiving donations for our ministry. It's easy to set up an account and get started. Funds go directly into your bank account. The only issue I had was with recurring donations, but they recently corrected that. Which says they are listening to their customers.

Giving Never goes on Vacation

Nov 30, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Still learning about all of it's benefits and functionality. Hoping to spend more time on the site and interface it with the rest of our Crowdfunding efforts...

Tops in customer service

Nov 29, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Price is good and it's customer interface has a lot of options.

Cons: Reports can be difficult to generate.

Overall: I don't always "get" how to work a website or software. They have been so helpful in dealing with my issues. Over the top customer service.

Local church CTG uses for weekly/monthly giving

Nov 29, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Value for what we receive. At the time we shopped it, CTG was the most competitive. We have since found that PayPal offers discounted pricing to non-profit organizations, and if as our giving increases, that may become a more affordable option.

Cons: There is a record of how much was given and on what day posted on the website. Sometimes, the name of the donor is also listed with the amount given. I want this information to remain confidential, and would like the option to have this feature disabled for our account.

Overall: Overall, I have been happy with our CTG experience. The program is easy to use and is priced well. I have had good customer service when I have called the nice people in Wisconsin. I didn't rate 5 of 5 for quality or features/functionality for the following reasons:
- We use this service for our regular giving. I don't like that other people can see the amounts of gifts people give to our church, and sometimes can even see who gave. I believe this feature would useful when raising funds for a specific purpose, but it is annoying for regular tithes and offerings. We have asked for this feature to be removed from our profile and have not been able to have it removed.
- From a quality standpoint, I wonder about the security of the platform. If major retailers, banks, the government, and even Yahoo can be hacked, how is CTG handling security threats and protecting the sensitive information of our donors? I have not heard any issues yet from our congregation, but also do not know what has been done on the side of CTG. It would be good if the efforts of CTG were shared with users of the site - maybe a short blurb that has a link like: "click here for more information about how we keep your information secure."

Recommendations to other buyers: Please highlight security measures taken by CTG to keep our donors' information secure.

Vendor Response

by Continue to Give on November 30, 2016

Joel, We saw your concerns about security. At the bottom of each donation form you can find two certifications of our PCI and commitment to security. All information is encrypted and we are registered with multiple security features to test our security and we pass certification on a regular schedule. You can see our PCI and SSL certifications anytime by clicking on either icon on the donation form. Please let us know if you have any concerns.

Loving it so far

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Convenient

Cons: not very pretty to look at

Overall: I haven't been using Continue to give for long but it has been great for what I need. I love that can choose when I receive the donation money.

Great platform for donations

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used this platform to assist my local school fundraise for various events and it has helped quite nicely

Great and helpful service

Nov 29, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: easy to set up, easy to track donations, safe

Cons: site is a bit confusing to navigate

Overall: I have been using continue to give for about 2 years now and I love that I don't have to worry where my donations are going and how they are being handled. The only thing I would say they have to improve is making their website more user friendly, other then that it is a great site!

Great Easy And Effective Way To Try To Raise Support

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Was east to use

Cons: Nothing Bad actually was great

Overall: Everything was the way I wrote it and pictures were the ones I presented. Ease of the software was very easy to understand and use to present my mission trip and to try to achieve my goal. Wish I would have gotten more support but that may have been because my presentation didn't appear important enough to catch the readers attention or seem important enough for them to contribute to support the cause.

My review of Continue to Give

Nov 29, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I had no problems with continue to give but I hope they improve the navigation of the website. I set up a fundraiser for a trip forthcoming and I was able to raise funds

Great tool

Nov 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Integration with Elvanto

Cons: Setting up campaigns, or projects

Overall: Continue to Give is a great tool for receiving donations online. I like how it integrates with our online church management service to automatically link the donation to the person in our system. Giving has slowly and steadily increased as people have used the reoccurring donation feature to automatically have their donation withdrawn from their source of funds. I'm not a fan of the way you set up campaigns for different funds. It could be more user friendly in that area. That is why I gave it an average of 4 stars.

So far so good!

Nov 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: Easy to use

Cons: N/A

Overall: Our business director does most of the interaction with CTG, but from what I've seen, it's a great service that helps us a bunch with setting up and retaining consistent donors.

Recommendations to other buyers: N/A

OK product as a method for collecting donors money but, has no marketing tools to solicit donations.

Nov 29, 2016
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: More simple then using Back Credit Card System

Cons: no marketing features

Overall: I got all my donors through my own efforts. Continue to Give seems only good for collecting Donations once generated as they offer no solicitation tools. Two Videos they offer request you to find them new customer, not new donors for you

Recommendations to other buyers: Do a video for use by organizations trying to get Donors, not just promoting "Continue to Give"

Great platfom

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to get started. Loved working with continue to give. Definitely recomend to anyone lookung to raise funda for a good cause.

Good E-giving service, but definitely room for improvement

Nov 29, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Price, ease of use across multiple platforms (computer, phone, Facebook, etc.)

Cons: Functionality is a little clunky (there seems to be a considerable delay between donations being posted and when they are put in the bank account, but that may be normal I don't know). Also, customer service is a bit slow in response.

Overall: Let me say first that C2G is great, it is very easy to use even for those with little computer savviness, and is a very good value. At this point, I think all things are in order and are now running smoothly, but initially, our church accountant was having all sorts of trouble tracking donations with a big delay between when the donation is processed on C2G and when it arrives in our bank account. Credit card processing was also quite clunky with Prolific, so we had a difficult time tracking down those donations for some time (hence 3* for F&F). All of that is ok and is, in part, in the nature of starting up a new service of this magnitude, but the harder part was the lack of customer service to help deal with these issues. Our accountant had a difficult time getting ahold of anyone at C2G for a while and so that slowed the issue down. So we will continue to use C2G as we do like it overall, but there is definitely room for improvement, especially in customer service, and especially with new clients who may need guidance in getting everything going correctly.

Calvary baptist

Nov 29, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: I like it that it helps mission and Christian organizations by not charging a large about for them to use the site.

Cons: It is very difficult setting up everything and then more difficult to transfer your funds to your banking acct.

Overall: I had a difficult time pulling my money that was donated. As of today I still have not received $20. I had issues with the money being transferred to my bank acct.

Recommendations to other buyers: Overall I think it is a good concept with an overall purpose to help those who are trying to help others.

Vendor Response

by Continue to Give on November 29, 2016

Tonya, We are sorry you are having some issues and we would like to get these resolved for you right away. Please email us at customerservice@continuetogive.com

amazing service with a purpose

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: secure and easy to use!

Cons: maybe the site could be modernized a bit. more user-friendly.

Overall: I've been using Continue To Give for about a year now and it has made the finance part of being a missionary so easy. It's secure and safe and I have full confidence that my finances are being handled with care. So thankful for this tool. Let God be glorified through this business!

Great experience

Nov 29, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: I was very happy to help . I was very eager to learn from others who needed help as well, so we end up helping each othe.

Kingdom Way Ministries

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Being able to add ministry partners as missionaries to help advance their ministries and ours. In addition, I love the ease to establish new projects that our donors can designate their giving towards. This brings in funds that would otherwise not come in. A

Cons: I wish the event project option had a little more versatility by offering various ticket prices / options under one event page set up.

Overall: As the President/CEO of Kingdom Way Ministries I have found the Continue to Give platform invaluable to our ministry.

The features below have been a game changer for us:

1. Adding new affiliate partners - we have established other non-profit ministries as partners that has provided them with a platform to raise funds for their ministry which has also helped ours indirectly.
2. The ease to set up various projects for ease of designated giving and for vision casting and highlighting the scope of what we do.
3. The ease of social sharing.
4. Giving goal visual bar as a great measurement for us and for our donors.

Recommendations to other buyers: See above. The ability for givers to establish a different amount or to update their expiration date etc., without having to terminate their existing recurring set up and start a new one was a huge improvement. Some additional options for changes without having to terminate would improve it all the more.

Great Service

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: We have been using Continue to Give for over a year now. We like that the fees are taken monthly instead of per transaction. The monthly reports are nice. Additionally, we appreciate the improvements that are made regularly.

Business Software for your Business Solutions

Nov 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I found the software very easy to use and if I needed help, customer service was very helpful with answering all my questions.

Helpful service

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It is very user friendly once you figure out the fundamentals

Cons: Could be a little less confusing up front.

Overall: My Fiancé and I had to raise funds in order to launch on a year long domestic missions trip. We had a short amount of time after being notified of being selected. We've used other popular services like continue to give, but their percentage was too high. Continue to Give's percantage was reasonable and their support staff helped us get up and running quickly. We are now almost done with our year long missions commitment and are appreciative of this service to have been a small but big part in making that possible.

Simple & Practical

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Simple and Practical

Cons: N/A

Overall: We've had nothing but success and positive feedback from many members of our congregation.
Both the Kiosk app and Web embed have worked well

Acceptable experience

Nov 29, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Great platform for setting up non-profit fundraising campaigns. My experience was really satisfying.

Great Service, Effective Product

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy for givers to setup and give

Cons: There are fees, but someone has to pay for development. You're paying for a convenience.

Overall: We've used Continue to Give for a little more than a year, and it's made giving much easier for those who are e-savvy. I'm the treasurer, and I've found the reporting to be very helpful, and easy to keep track of who has given what. The product is continually improving, which is an extra bonus.

Recommendations to other buyers: Make sure your key leadership gets a how to demo so they promote it correctly from the platform. It's not hard, but if they haven't used it, they make assumptions and don't promote it correctly.

H2H Support donations

Nov 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have had increasing use of our Continue To Give option for our donors. They seem to really like it. This service is running well for our ministry.

Continue to Give is okay but not great

Nov 17, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It merges with my church management software.

Cons: The use of Wi-Fi for connectivity. Our previous company used the Verizon network and it was very reliable. Out system is only as stable as our internet. If we have an internet issue we have a giving issue.

Overall: Over all the company has been okay to work with. Having said that I anm only staying with Continue to Give because it merges with my church management software. That feature is a big plus for me. I find that the features are clumsy, not very professional looking, and pretty antiquated. You get what you pay and that's what we have. An "okay" system at a good price.

Recommendations to other buyers: I feel the applications aren't very professional looking or very interesting. It's a basic system

One of the best things you can use for ministry

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: And I can use it myself... and I can see you anywhere around the world. Thank you

Overall: You could be around the world or in the United States this ministry will always be there to continue to give.

great way for raising fun

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been very pleased by the ease of use for our donors and for ourselves to upload and share various media.

Great way to fundraise for an Adoption

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate. Understandable. Not overwhelming or confusing.

Cons: nothing

Overall: Continue to Give offers exceptional support, great customer service, much lower fees in comparison with other crowd-funding sources, and continual updates. I appreciate that they have developed a faith based giving platform, making it a point to help folks adopting, churches and missionaries. The customer service staff is professional and knowledgeable and their website is very easy to navigate! Thank you providing an avenue for us to fund raise!

Recommendations to other buyers: Accessible!

So easy to give

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had a great experience using Continue to Give and our donors loved it too! We had all positive comments on ease of use in being able to donate to our cause.

Great service

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Amazon for a year now. And this is a great place to buy and sell most items. I am very pleased with this site and look forward to continuing to use this site!

Excellent for Missions

Nov 17, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Continue to Give for a one time trip donation and I am using it now for monthly supporters. Continue to Give is the way to go for your fundraising needs! It can be a little confusing at times but the customer service is amazing and responds quickly.

Could use some finessing

Nov 17, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Over all my experience was great but the design and some of the usability could really do with an upgrade. Just looking at the ease of sites like Kickstarter or indiegogo for both the givers and the receivers the interface of the site could be improved, look more streamlined.

'Tis good, 'tis good.

Nov 17, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I switched to Continue to Give from GoFundMe and like it. I struggle to figure out how to navigate the website, but the fees are less than GoFundMe and I like the values of this fundraising site better. Yes, GoFundMe is easier, but I'd rather pay less fees and support values that are similar to mine.
As far as I know, donors haven't had much trouble, but not many people give anymore and I don't know if that's due to the site, lack of advertising on my part, or a drop in donations.
Overall, it's a good site and I recommend it to people seeking to fund raise.

Continue To Give Is a Great Giving Portal for Online Church/Religious Non-Profit Organizations

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Easy to use. Lots of options. Great reporting.

Overall: Continue to Give offers many easy-to-use options for setting up online giving for your church or religious non-profit. These include: giving via credit card or bank account; one-time or recurring gifts; contributions or payments for events/other non-contributions; giving via website, tablet, mobile phone, or kiosk; unlimited giving designations, and the ability to list them in any order you desire; missionary designations that go to your account but show credit to the missionary; the ability to have separate web pages for each designation/event/missionary, so that they can be promoted by themselves, if desired; extensive reporting and exporting options; and lots more. The service is constantly being updated to offer more features, and customer support is very accessible and responsive to your needs. I highly recommend Continue to Give for your online giving needs.

Very good option for fundraising

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Comments: I have had a pretty good experience with Continue to Give. I personally signed up for it because of the recurring donations and found that to be a huge asset. I did accidentally sign up for the demo site and didn't find out for at least 2 months that no donation was going through and that was because the demo site simulated absolutely everything perfectly. I had just stopped referring people to my site since I thought it wasn't working. Good on Continue to Gives end but a huge error on mine. The customer support in response to this error has been positive, although it took quite some time to find out I didn't have a really site. Since creating a real site, I am more than satisfied. Besides this glitch and a slight head ache with informing my donors (and losing some donations) I would definitely refer others to use continue to give. Also the interconnections to social media and processing are fast and beneficial. The only caveat is the fee charged for each donation.

Easy and managable.

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy steps to set up fundraising page. Easy to edit and add additional information when neeeded. Simple steps to sharing on social media sights. Overall a very great fundraising page.

Great experience as a new user

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customizable and low fees

Cons: It needs a photo batch uploader

Overall: I am excited about the features offered by Continue to Give both to me and my supporters. It is an easy to use and customizable software and they have worked extra to make sure our specific needs are met.

Excellent company

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been very pleased with the award winning service! Great products, easy to use and navigate. A+++

Great Giving Software

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and cost savings.

Cons: We lost our church app.

Overall: We made the switch to Continue to Give a couple of months ago. We have already saved 90% in monthly costs and have been able to add giving features. We are very happy with our decision and would recommend C2G to any church.

Recommendations to other buyers: No

Overall great organization to help raise funds

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ease of sharing Continue to Give on social media.

Cons: I did not realize a demo site was not able to receive funds. I had people donate and the website told me I had those funds, even though I would not actually be able to receive that money.

Overall: I got a little confused when first registering because I signed up for a "demo" site which I did not realize at the time was different from a normal donation site. Thankfully someone emailed me from Continue to Give and told me that I could not receive funds using the demo site. They caught it early in my donation process and I was able to make the switch to the real account.

Thrilled with CTG online contribution portal service

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We're about to launch our new expanded website. We were looking for an online contributions portal service that offered greater flexibility in appearance, customization, and easy to apply in various configurations (i.e. website, social media, email, etc.). We found everything we were looking for with CTG. Plus, their availability for tech support and service is first class. They're easy to reach and eager to help with our projects.

Finally, the ability to tie various CTG portal to our different accounts is perfect for us, since we have a variety of projects and services that people donate to. CTG is excellent!

Overall: We're about to launch our new expanded website. We were looking for an online contributions portal service that offered greater flexibility in appearance, customization, and easy to apply in various configurations (i.e. website, social media, email, etc.). We found everything we were looking for with CTG. Plus, their availability for tech support and service is first class. They're easy to reach and eager to help with our projects.

Finally, the ability to tie various CTG portal to our different accounts is perfect for us, since we have a variety of projects and services that people donate to. CTG is excellent!

Awesome company that I'd love to see grow!

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer service was 5 stars- they were kind, spoke english, and there was basically no wait time. Love supporting a faith based company as well!

Its Wonderful

Nov 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Using Continue to Give has been a pleasure. I believe I have only had one donor that had an issue/confusion about it (although it was probably because if their age) and they couldn't figure it out, but all of my other donors have loved it as have I. The up-to-date emails are wonderful as well as the monthly gifts report. Over all its wonderful and I am thankful for Continue the Give.

MTZCC 2016

Nov 17, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I would like to see more features and a streamlined ease of use functionality be intregrated into the software.

Great but a bit outdated

Nov 17, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I'm seeing their new improvements to their website and systems and am thankful for that. One of the issues I've faced is integration with other tracking software programs which make it difficult as I've had to add details manually.

Consumer buyer

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I had great experience and it was very easy to use I would recommend it to family friends and coworkers awesome site

very positive experience

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It was easy to set up and start collecting funds. At first, I did not understand the payment procedure, but it worked fine and I very much appreciate the record keeping.

Generally good fundraising platform

Nov 17, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Tracker for offline donations

Cons: Not as user friendly

Overall: Customer service was very helpful in any problems that arose. This has helped me come to India with international justice mission and I am so thankful

Recommendations to other buyers: No

Product Review

Nov 17, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use

Cons: Not visually attractive

Overall: This has been a great tool for our church family. We're thankful to have a user-friendly platform to gather online giving.

Continue to Give software and Abigail Schulz at customer support

Aug 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This software seems very easy to navigate. Abigail Schulz was extremely friendly and helpful. She did all the work of getting the program installed on our website. She really made this experience a good one.

We appreciate everything Continue to Give has done for us!

Jul 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer Service is right there to help when needed. You always get the same person so you feel that you have a partnership/relationship and they make me feel like they appreciate my business.

Cons: The reporting - when you compare records/batches with your bank records. I think they are working on a fix. :)
It would be nice to have the capabilities to create a store where it is a purchase and not a donation.

Overall: Great service! Abigail goes above and beyond. If she doesn't know the answer to a question she finds it our or has a solution.

Recommendations to other buyers: Great program and easy for customer to use.

I am new to this software and its concept.

May 27, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like the tutorials and the fact I get quick response from questions. Way to go CSR, Abigail.

Vendor Response

by Continue to Give on May 27, 2016

Thank you for your review!

Meeting needs

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I worked with Continue to Give on two different projects and both times were smoothly successful!

What an awesome opportunity to have a need, fill a need. Working with Continue to Give was part of an honorable, joyful process that touched many lives.

Thank you!

Vendor Response

by Continue to Give on April 05, 2016

Thank you for your review!

Best out there

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Watched my best friend and his wife raise thousands of dollars for the adoption of their baby girl! Amazing company with the heart to truly make a difference in this world!

Vendor Response

by Continue to Give on March 25, 2016

Thank you for the review and for sharing! Glad we could help them fundraise!

Several of my clients use the CTG software and all have had nothing but positive feedback.

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The provider I work for provides merchant service solutions to Churches and Christian Non Profit organizations and I have recommended Continue to Give software to a wide spectrum of clients I work with. Every one of my clients that uses the software for their church or non profit has been very impressed with the transparency of CTG staff and their outstanding customer support and their bookkeepers love the easy but detailed reporting.

Pros:
Christian Company that is easy to work with and offers online integration for your standard websites, Mobile Kiosk, Text to Give, QR code giving and even direct integration with Facebook all for one competitive price based on volume.

Cons:
I really don't think their is any.

Vendor Response

by Continue to Give on March 24, 2016

We enjoy working with you as well! Thank you for your review!