# Page 2 | P3 HVAC Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is P3 HVAC Software the right HVAC solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142362/Picture-Perfect-Pricing/reviews

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P3 HVAC Software

4.6 (60)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of P3 HVAC Software

## Showing most helpful reviews

Showing 26-50 of 60 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Steve C.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "We stayed with P3!!"

January 24, 2022

4.0

Very pleased. We actually started looking for other companies when we were having problems, but P3 worked out all of the kinks and we are very happy with the product.

Pros

P3 is easy to use, both in the office and for the technicians in the field. We love the reports we are able to run to show us where we are for the month.

Cons

Syncing with Quickbooks Desktop was a pain, but it seems to be working much better now.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

Reason for choosing P3 HVAC Software

We actually started looking for other companies when we were having problems, but P3 worked out all of the kinks and we are very happy with the product.

Switched from

[Acowin](https://www.capterra.com/p/5844/Acowin/)

Acowin was not very user friendly

Review Source

rL

rick L.  
service and sales  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Very Good highly recommend"

June 21, 2024

5.0

Very good im making more $$ than without it

Pros

Ease of use adding customers and explaining systems

Cons

finding certain repairs some are just labeled different

Review Source

HS

Harvey S.  
VP  
Construction  
Used the software for: 2+ years

### "Best change we made in 40 years in business."

May 10, 2024

5.0

Literally reduced hundreds of hours work inputting service tickets and invoices into a program.

Pros

Paperless service tickets and invoices. Constantly making improvements.

Cons

Using it on cell phone. It's very tedious on my iphone and when I click on a customer in the calendar it doesn't go into the call.

Reason for choosing P3 HVAC Software

Ease of use, support and price. Built in flat rate pricing and estimating. Once I had them move my ESM equipment prices into repair tasks it made it much easier for my tech's to sell equipment on invoices.

Switched from

[Total Office Manager](https://www.capterra.com/p/80729/Total-Office-Manager/)

Upgrade ease of use, built in flat rate and functionality.

Review Source

RM

Ronnie M.  
owner  
Food & Beverages  
Used the software for: 2+ years

### "The customer support sucks. My rep never returns your calls. The systems locks up or fails ."

June 1, 2017

1.0

All of our customers are now in one place and easy to look up

Pros

Has nice colors, The pages are nice to look at even if they don't work correctly. Has videos you can watch even though they are outdated .

Cons

Horrible setup. Service techs are always having to write hand tickets because the software has glitches or fails to finish. Had I known that you could only get tech support by email I would have never gotten this Picture Perfect Pricing software. Please be ware that they are very nice when you sign up but fail to help you when you have problems. We are always having to update the software due to malfunctions on there end.

Review Source

Response from HVAC Business Solutions

June 23, 2017

Ronnie inaccurately portrays our software and his claims are absurd. We have tens of thousands of daily transactions from our clients that electronically process invoices, dispatch calls, manage service agreements, create equipment proposals and more. Ronnie has been with us since December of 2013 and still an active customer. When he first signed up we offered free phone support to all clients in addition to email support. However, as we rapidly expanded we could no longer offer phone support complimentary. In 2015, we changed the support policy, but gave Ronnie one extra year of phone support for being an early adopter. In 2016, he refused to upgrade to a support package that included phone support. Even after the decision we continued to take his calls for 6 months at which time we decided we had to enforce the support policy. To this day, Ronnie continues to request that the owner of the company take his support calls which is unrealistic with an entire team available.

RG

Rodger G.  
Owner  
Construction  
Used the software for: 2+ years

### "Owner review "

August 27, 2021

5.0

Pros

The ease and management of several service calls and scheduled jobs , Also the customer data base is huge

Cons

Overload as someone loaded service Board, Everything else seams to be great product

Reason for choosing P3 HVAC Software

Its

Review Source

DR

Dawn R.  
Manager  
Construction  
Used the software for: 2+ years

### "HVAC software"

August 19, 2021

5.0

Never really have issues with it. Easy to work with.

Pros

Very easy to use and navigate. Can add multiple address for each customer.

Cons

Can't say there is anything I like least about the software.

Review Source

CK

Carisa K.  
Coordinator  
Consumer Services  
Used the software for: 2+ years

### "Excellent software, highly recommend!"

January 29, 2021

5.0

We have been using P3 since 2015 and are constantly impressed with the software and customer care.

Pros

Constant innovation and attention to the function as it relates to the daily operation of my field service business (Residential HVAC). They listen to what features work and what features I would like to see and they take that into consideration on new versions. I have personally seen multiple features I have requested put into operation. Integrates with Quickbooks.

Cons

The software is very robust and it takes time to learn how to use it to it's full potential, however, it it not difficult to use. The function is intuitive and bugs are quickly resolved by the developers.

Reason for choosing P3 HVAC Software

Other softwares are prohibitively expensive.

Review Source

BC

Bradley C.  
Warranty Specialist  
Construction  
Used the software for: 2+ years

### "Great Software"

May 10, 2022

5.0

Pros

My company has used this software since 2018. The help desk is very helpful and they follow up on any questions you have about the software. Plus, they are always updating the software to keep up with the industry!

Cons

The only thing I can think of is there are too many clicks to confirm an appointment etc.

Review Source

sC

stephen C.  
Master  
Construction  
Used the software for: 2+ years

### "Thoughts"

May 12, 2021

3.0

The pricing is great for staying they same. I love the estimate interface to present to customers.

Pros

always update quickly company pricing , communication with customers on arrival ,

Cons

Do not have a way to track stuck stock or innovatory, there a lot of task to just add a part in the system. No commercial estimate

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reason for choosing P3 HVAC Software

Pricing at the time and they wont deal with you unless you have so many trucks

Review Source

MR

Mindy R.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Picture Perfect Pricing has been an AWESOME TOOL for my HVAC business!"

April 27, 2018

5.0

I started utilizing the software in 2011 with my first business R&R Refrigeration in Arizona, loved it!! Then I sold my business, and moved to Florida, opened my door here and immediately signed up again, because I LOVED it so much! My team is happy, we are plugging away and things are going great! I would definitely recommend the software to new businesses or existing who have been struggling to find a platform that is user friendly and works perfect for our needs! If you should want to verify this with us, please feel free to call and get an idea of how happy we are and what's it done for our business. I'll be more than happy to share the good news and help you in your decision!

Pros

Has all the features I need to run my ac business effectively with the latest technology in today's market!

Cons

Absolutely none, they are always adding new features that we the contractors suggest and see a need.

Review Source

TW

Tod W.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "P3 review"

December 19, 2022

5.0

Pros

Very easy to use and has made multiple updates to make software easier

Cons

Need to the data for the all manufacturers equipment

Review Source

GB

G. B.  
President  
Consumer Services  
Used the software for: 2+ years

### "Very happy customer!"

September 20, 2018

5.0

This is a fantastic value. This system has allowed us to grow significantly all while maintaining maximum efficiency. I highly recommend!

Pros

The biggest Pro is how much development they put into the product and all of the new features. They are updating it all the time and adding very useful functions. My customers love the email and text message notifications. My technicians like the intuitive flat rate, dispatch, and billing system - plus the ability to view all history allows them be be more efficient with less calls to the office. The ability to vote on new features!

Cons

To be honest, most functionality cons are addressed by the developer. Training for the techs could be better - there is a learning curve.

Review Source

TR

Tony R.  
Owner  
Construction  
Used the software for: 6-12 months

### "Amazing CRM for growth minded HVAC Company"

May 9, 2022

5.0

Great!

Pros

The service agreements as well as the proposal tools.

Cons

Implementing was a rocky road but now that we're fully running I can say it was rocky due to the vast capabilities.

Review Source

RA

Rachel A.  
Office manager  
Construction  
Used the software for: 1-2 years

### "Review"

March 4, 2022

4.0

P3 is great! Made our dispatching a million times easier! There are some kinks but Customer support has been amazing! We recommend to all who ask.

Pros

Service History, invoicing, and billing all in the field

Cons

Confusing when adding new items or uploading updated pricing

Review Source

JQ

Jason Q.  
Owner  
Construction  
Used the software for: 1-2 years

### "Overall good product and service"

June 6, 2022

5.0

Overall we are pleased and will continue to use.

Pros

The sales presentation has been a game changer. Has increased our sales greatly.

Cons

The flat rate pricing could be simplified for the users.

Reason for choosing P3 HVAC Software

The ESM presentation was great and price.

Review Source

PS

Patrick S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Outstanding product and customer service. "

March 29, 2018

5.0

I recommend this software to all of the contractors I come in contact with. I really shouldn't. Without it they are at a major disadvantage!

Pros

This makes our service business much more streamlined and allows me to get information to my techs in the field with ease. We can record equipment information which can be analyzed at a later date to help us land more equipment sales. Couldn't live without it.

Cons

None to speak of. Any issues we have are quickly resolved by P3 customer service. The support and features are second to none.

Review Source

EB

Elizabeth B.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Needs some work"

September 23, 2022

4.0

Pros

Easy to use. I do like the program. Training was very helpful.

Cons

It would be beneficial to be able to select who can download the customer database on the mobile app. It is currently all or none. The auto tune up section could use some work. It is just not very cut and dry. Paying an invoice could be simplified as well.

Review Source

PV

Paola V.  
office manager  
Consumer Services  
Used the software for: 1-2 years

### "The Best tool in the truck"

February 20, 2018

5.0

We love that is a small company operating from Texas and that made them so great with the customer service, always replies within minutes and the help is always there, all the staff I have interacted is very knowledge and friendly

Pros

We do not need to re-search how competitors are charging per services and repairs since the flat rate tool is very accurate for our area

Cons

the navigation is missing, will hep to have the techs info how to get into the customer with just a click from the appointment details No compatible with Quickbooks online When we do a comparison of product would be nice if we can email to the customer instead that on by one proposal

Review Source

BP

Becky P.  
Member/owner  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "review"

April 26, 2021

5.0

I really like it and for our size of company it works great.

Pros

Dispatching is good and having the techs in the field able to pull up past invoices to assist in helping customer

Cons

Wish the maintenance program was different although we are making it work with what we have.

Review Source

JG

Jillian G.  
Office Manager  
Consumer Services  
Used the software for: 2+ years

### "EASE OF USE"

December 12, 2018

4.0

5 Star customer service!

Pros

Simple format, easy to use. P3 is also compatible with Apple products so this makes our business seamless.

Cons

Reporting is an issue. Energy Savings Agreements don't always auto populate creating some unpleasant instances.

Review Source

TS

Ted S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "This program has everything you need for charging your customers."

July 2, 2018

5.0

Not that I can think of.

Pros

Easy to find any heating or air conditioning pricing for billing your customers. Even has trouble shooting.

Cons

I could not find anything I did not like about this program. They have just about everything you need.

Review Source

AD

Anthony D.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Two years and still love it"

September 28, 2017

5.0

Pros

1.) They are always adding new "bells and whistles". 2.) The people who do support are helpful and quick 3.) The service agreement management tool makes keeping up with tune up that are owed and renewals really easy . 4.) The equipment sales tool they put out last year makes creating good/better/best proposals very easy.

Review Source

CB

Caryl B.  
Dispatcher  
Consumer Services  
Used the software for: 6-12 months

### "Good product, easy to lean"

April 27, 2018

4.0

Pros

By having the map i can keep my service men in one area since I can see where the calls are and not having my guys run all over Georgia.

Cons

I don't like that you can't save your input on the first page that you have to complete all boxes and save. If you are in the middle of your input and you have to leave that page you either complete all the boxes or you loose what you have in put.

Review Source

JS

Jeff S.  
Operations Manager  
Consumer Services  
Used the software for: 6-12 months

### "What we were looking for."

October 29, 2018

5.0

Customer service is top notch. Responses are helpful and questions are quickly addressed. Always handled in a friendly professional manner.

Pros

The versatility and functionality are fantastic. Allows us to bill and track calls as well as keep track of technician schedules and customer equipment.

Cons

Haven't had enough time to investigate all of the features. Otherwise, we really have no complaints.

Review Source

KW

Kristie W.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "P3 has been a great addition to our small HVAC business!"

August 24, 2017

5.0

Pros

I love the disbatching features. I like that I can see when techs arrive, start diagnostics and are billing the client. It makes it easy for me to schedule calls as they come in that day.

Cons

The invoicing is a little plain. I wish it was more customizable.

Review Source

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