# Page 11 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1186)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 11 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 251-275 of 1186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Karen S.  
Director of Finance  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for documenting, tracking and approving employee corp card charges or reimbursable expenses"

August 27, 2021

5.0

Pros

Zoho Expense is easy to use. It allows receipts to be entered via drag and drop, via email, or by taking a photo in the mobile app. It has optical character recognition to complete expense information. There are both default and customizable fields that can be used for tracking/ coding expenses. User roles include both submitters and approvers and approvers can be assigned to specific submitters.

Cons

Would be helpful if some of the functionality available by splitting an expense were incorporated into the itemization feature. The itemization feature allows the expense to be coded to different categories of expense but not to a different project or client. To associate an expense to multiple clients or projects, it has to be "split" which really creates 2 separate expenses that are associated with each other. I would prefer the expense still be a single expense just itemized to different clients/ projects.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Zoho Expense was less expensive and offered the same features as Expensify.

Review Source

CF

Christian F.  
Executive Director  
Restaurants  
Used the software for: 1-2 years

### "Zoho Expense Business CC Expensing Tool"

August 30, 2023

4.0

All things considered, Zoho Expense has been an invaluable tool for us in an effort to control & track Credit Card Expenses across multiple users.

Pros

The receipt auto expensing feature saves us time and money every day. Along with report visibility etc.

Cons

When setting up the cards initially, there has been hiccups, all resolved, but not necessarily smooth every time

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Price & customization abilities.

Review Source

AF

Anthony F.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Simple to use with fantastic control and integration into ZoHo Books"

October 26, 2022

5.0

It let's a small business focus on their day job and allows the employees get back their expenses simply and accurately, what more does a small business need, happy staff better business.

Pros

As a small business, we need access to excellent tools that allow us to focus on our core tasks and not have to worry or waste time on activities that distract us from them. Zoho expense integration is another very valuable element, not only can we verify what is and what isn't a valid claim it drops straight into our accounts for handling...couldn't see us not using it ever.

Cons

Would have prefered a 4 user free service, but that is just me being focused on cost control. I have no complaints at all about Zoho expenses, ask me again in a years time.

Review Source

David W.  
Managing Principal  
Financial Services  
Used the software for: 2+ years

### "Zoho Expense is awesome!"

December 17, 2021

5.0

Organization of all business expenses for monthly management and tax preparation

Pros

Zoho Expense helps me track all my business expenses--including mileage--in one app.

Cons

At times, uploads are a bit slow and GPS tracking for travel is a bit off.

Review Source

Response from Zoho

December 21, 2021

Hi David, Thank you for taking the time to review Zoho Expense. We understand that receipt uploads can be a bit slow at times and we are continuously working on improving and speeding up the process. If you have any further feedback or queries, do feel free to let us know at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense

Rabbi Yonah B.  
Director  
Religious Institutions  
Used the software for: 2+ years

### "Good pricing for small non-profit with room to groq"

June 23, 2023

5.0

We were able to get all the expenses done each project in a timely manner.

Pros

We use Zoho to keep track of project expenses and reimbursements to team members. Syncing my credit cards is a major time saver.

Cons

Sometimes the links with some credit card companies is down, or the company isn't sharing anymore which has happened to us.

Reason for choosing Zoho Expense

Price, usability, easy to set up.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Simplify our lives.

Review Source

SV

Steve V.  
Controller  
Wholesale  
Used the software for: 1-2 years

### "Zoho vs competition"

December 8, 2021

5.0

Time savings for our employees and back office !

Pros

Zoho was a natural choice for companies using Quickbooks. Expenses are easy to download into Quickbooks as a Bill. When it comes time to pay the credit card statement it's all ready to go !

Cons

It would be nice if you could batch a weeks worth of food per diems into one entry rather than for each day.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Zoho was easier to use.

Review Source

Response from Zoho

December 13, 2021

Hi Steve, Thank you for reviewing Zoho Expense and sharing your feedback. We're glad to know that you find Zoho Expense to be a natural choice for companies using Quickbooks. We understand you would like it if multiple per diem expenses for different dates could be batched into a single entry. Currently, that would not be possible since a single entry is not possible for multiple dates. Sorry about that. If you have any further queries or suggestions, feel free to reach out to us at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense

Everianny B.  
Senior Tax Specialist  
  
Used the software for: 6-12 months

### "Another excellent software of the company Zoho that facilitates operability at work."

July 19, 2018

5.0

The expenses of our company are in order thanks to Zoho Expense, it even allows us to make a more thorough and adequate planning to our financial reality as a company. Records of payments, invoices, operating expenses, spending relationships and reports, are many of the benefits offered by Zoho Expense.

Pros

In my company it is very important to keep control of expenses, not only of what the company generates, but the administrative expense for each of the processes and documents made by the different departments. Based on this I can list certain positive characteristics of Zoho Expense: -It is incredible how intuitive software can be. When generating an invoice or a payment receipt, you can take a picture with our mobile device and the software automatically schedules it. - Not only schedules the expenses but also allows to make very complete reports of the average expenses according to the average time range that we indicate to the software

Cons

Actually this program has brought many solutions to our work environment, enhancing our administration thanks to a better management of economic resources. Of moments I do not have any type of complaint about this software

Review Source

Puran S.  
Virtual Assistant  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Quite useful tool to track and record company expenses"

January 14, 2021

5.0

In overall I just love the Zoho Expense, now I'm able to record my monthly expenses for a company and can mark them reimbursement item that means once approved I will get reimbursed for that expense from a company which is not only helping me but also helping the company in smoothing the whole process of monitoring the expenses and providing reimbursements.

Pros

I have started using Zoho Books initially and gradually I explored other Zoho products as well. In a few days, I got to know about the Zoho Expense and I was like this is the tool I need. It makes my life really easy by offering the easiest way to record my expenses for the company and other employees as well. Once the expenses are recorded in the Zoho Expense, it will directly be shown in the Zoho Books. I just love this feature.

Cons

Well, there are no cons I have noticed but for the unfamiliar person, it might be a little tricky at initial to learn and to use it. But, believe me, the Zoho team will provide any required support to make sure you are having a good experience with their services/tools.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Expense

I was using Wave Accounting before coming to Zoho but once I got to know about Zoho, I was delighted to use it.

Review Source

DC

David C.  
Private Investigator  
Security and Investigations  
Used the software for: 6-12 months

### "Not expense-ive"

June 2, 2023

4.0

Overall this is a good option and it won't break the bank.

Pros

Not bad at all for the price. Everything expense related is included and if you can't find something it's likely available in another Zoho app. If you travel for work often like I do you'll also appreciate travel expense and mile tracker features. Employees can scan a receipt using their phone and upload it to Zoho Expense in probably around three seconds. No need to keep a shoebox full of crumpled up receipts.Don't forget SSL encryption. Skimping on that is a big no-no when it comes to expense and financial records.

Cons

I didn't think it was easy to use at first. Probably for about two weeks. I'm fine with it now but it would be m7ch more convenient if it was easy to use from the first start up.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Everlance](https://www.capterra.com/p/174335/Everlance/)

Changing my approach and cutting back during covid

Review Source

NP

Nikhil P.  
Proprietor  
Packaging and Containers  
Used the software for: Less than 6 months

### "Great but costly compared to other services"

March 12, 2024

5.0

Seamless, accurate and clutterfree are a few adjectives I may use to describe my UI experience with ZoHo Expense. The only factor I don't like is the cost of it. Maybe there could be a free solution that allows only particular expenses/costs reports to be generated, rather than paying for the full features, which I don't use at all.

Pros

ZoHo Expense has great features for micro to mega businesses.

Cons

I personally use it to maintain costs and expenses reports, which is almost a free feature with many other platforms. I would like it to be free for me, since I already use their paid version of ecommerce platform.

Alternatives considered

[Swipe](https://www.capterra.com/p/10008988/Swipe/)

Review Source

TO

Tracy O.  
Owner  
Design  
Used the software for: 6-12 months

### "Great tool to track and store receipts"

January 10, 2023

3.0

I love the idea of being able to easily capture my receipts and have them backed up and integrated with my Zoho Books. I did find it a little bit tricky to use and I did end up duplicating expenses that I was unable to rectify - not on the app or on my Zoho Books. So perhaps find some vides on how to use it correctly before it causes a problem in your accounts

Pros

I love how easy it is to capture reciepts and expenses and that it links up to my Zoho Books so it only needs to be captured once. I love the approval feature for employees and the reimbursements too - it just makes admin much easier.

Cons

As a beginner, I found it a bit tricky to use. I am not an accountant and am just starting to manage my business accounts better, and I just found that the jargon of the software was not that straightforward. I ended up with a problem on my main Zoho Books because of logging the receipts incorrectly and some were duplicated which caused some confusion.

Switched from

[1receipt](https://www.capterra.com/p/250621/1receipt/)

I changed from Wave to Zoho Books

Review Source

Response from Zoho

January 11, 2023

Hi Tracy, Thank you for sharing your valuable feedback. We would like to provide you with an in depth training to make use of Zoho Expense more effectively. Also, we would be going through the configurations that you have done and make sure that everything is properly set up. Please send an email to <support@zohoexpense.com> with more details so that we can get in touch with you. Awaiting your response. Regards, Nikhil Raj T - Zoho Expense

VV

Victoria V.  
HRIS Specialist  
Newspapers  
Used the software for: 2+ years

### "Zoho Expenses Review"

October 16, 2023

4.0

It is a nice expense platform, but just average and not amazing. I would suggest to make it more user-friendly and easier to use. I can see people who are not tech-savvy being really stumped and unable to use it.

Pros

Once you get to the page to submit your expenses, it easily allows you to submit expenses, organize them by category (transportation, food, entertainment), and submit them. You can easily add multiple receipts and it scans the amount from the receipt. Also It shows you possible duplicate expenses (but sometimes things are the same amount so this is not always correct).

Cons

It is not the most user-friendly website and is pretty difficult to use. I've used it for over 2 years and still get a little stumped here and there. Right when you log on it's confusing where to go to navigate to the expenses feature. And once you are on your profile there are so many capabilities, sometimes it gets lost among those. You also need to create a report, and then add your expenses to add to the report, so it takes additional steps.

Review Source

DR

David R.  
Project Manager  
Financial Services  
Used the software for: 2+ years

### "Easy to Use system"

April 16, 2023

4.0

We now use Zoho for expense management claims across 3 companies

Pros

Relatively easy to set up and administer with a link into Xero

Cons

Having to update GST tax on each account in Zoho (rather than pass through of info from Xero)

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Expense

Easy to configure and priced competitively

Review Source

SV

Saran V.  
ACCOUNTS HEAD  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "active accounting partner"

May 11, 2023

5.0

zoho expense is my day-to-day companion and it is well suitable for all kinds of people like beginners intermediate, and even professionals too

Pros

The most Desired Feature is the choice they give to edit the transaction, we can do any kind of alteration even while you post the entry.

Cons

not even find anything not convenient add more short cut keys is the only think i really want.

Review Source

JEP

John Epok P.  
Regional Platforms Lead  
Telecommunications  
Used the software for: 2+ years

### "Claims and Expense platform rolled into 1."

December 24, 2023

4.0

Overall a pleasant experience with Zoho Expense - the experience itself is superb!

Pros

I particularly like the mobility features whereby on the go I can request via mobile and ipad. One of the awesome features as well is it’s transparency on approval flow.

Cons

Not entirely a “con” but would love to see its capability on Ai i.e. if i uploaded a receipt automatically it will fill out the relevant fields such as merchant name and amount to be reimbursed.

Review Source

VR

Verified Reviewer  
Finance Manager  
Import and Export  
Used the software for: Less than 6 months

### "ZOHO Expense"

November 27, 2023

5.0

The Zoho expense is easy to use, fast to start up and it could help to improve the operation efficiency for proceed claims

Pros

The AI for identify the receipt content is high and it save the time for typing the description of the receipt

Cons

There are only three receipts is allow to upload in one go. Hope it could accept more receipts file upload

Alternatives considered

[Info-Tech HRMS](https://www.capterra.com/p/250263/HRMS-All-in-one-Software/)

Reason for choosing Zoho Expense

We use Zoho as our CRM and it is good for the user to use Zoho Expense in one account

Switched from

[Info-Tech HRMS](https://www.capterra.com/p/250263/HRMS-All-in-one-Software/)

Their expense claims report is not comprehensive and the description is missing

Review Source

rG

romain G.  
Conseil marketing  
Insurance  
Used the software for: 1-2 years

### "Suivi et gestion des dépenses "

December 25, 2022

5.0

Logiciel très pratique dans le quotidien pour gérer et suivre ces dépenses proffessionelles de façon simple et efficace

Pros

Suivi et gestion simplifiée pour les dépenses professionnelles, la visibilité sur les remboursements en cours est fluide et l’enregistrement des dépenses est facile à réaliser

Cons

Pas de fonctionnalités manquantes, celles ci sont suffisantes pour mon quotidien et l’utilisation professionnelle

Review Source

KA

Kate A.  
Director  
Construction  
Used the software for: 1-2 years

### "There isn't anything that Zoho doesn't cover!"

July 1, 2022

5.0

Being able to report expenses from a mobile device is really helpful!

Pros

Zoho Expense is a brilliant tool to add onto Zoho Books and having used Zoho in a previous role, I am looking forward to using Projects and other modules which will help our business run smoothly!

Cons

Getting it set up as I am not a software developer but the Zoho team make it very easy!

Alternatives considered

[Dext](https://www.capterra.com/p/160189/Dext/)

Reason for choosing Zoho Expense

I like the integration across the Zoho products

Review Source

SA

Sonja A.  
Director of Operations  
Civic & Social Organization  
Used the software for: I used a free trial

### "Great solution application!"

September 30, 2021

5.0

Pros

I liked the availability of customer service and ease of implementing the new process for tracking expenses.

Cons

Integrations were a little difficult to figure out at first.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Zoho Expense

Cost effectiveness

Review Source

Response from Zoho

October 12, 2021

Hi Sonja, Thank you for taking the time to review Zoho Expense. We're glad to know you found it easy to implement and liked our customer service. We hope you continue to have a great experience with the software. Regards, Yohvan - Zoho Expense

Dinesh K.  
Digital marketing manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Manage all your organization from single Dashboard with Realtime tracking "

February 22, 2023

5.0

Zoho expense helps us to improve the overall efficiency of the expense approval system. This helps us to reduce expense approval time and we can easily track the type of expense done by a particular department of the organization to get useful insights.

Pros

We used to have to manually track and manage all of our expenses, which was time-consuming and prone to errors. With Zoho Expense, we can now manage all of our expenses from a single dashboard and ensure timely reimbursement.

Cons

It's so easy to use and also it ensures reimbursements on time. The only issue I had initially faced was that we have to arrange a small training for new users to make them understand how it works, but it wasn't a big deal as the convenience of tracking their expenses helps them to track why and where the expenses are getting delayed.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Review Source

VR

Verified Reviewer  
Freelance  
Consumer Services  
Used the software for: I used a free trial

### "Expense Trial Extension"

September 5, 2021

5.0

Pros

I love everything about Zoho and all of their products. They are great for those just starting out and combine all needed features is one easy and accessible place.

Cons

The pricing is the biggest downside for me.

Review Source

Response from Zoho

September 7, 2021

Hello, Thank you for taking the time to review Zoho Expense. I presume you would be interested in a plan for a single user. If yes, please reach out to support\[at\]zohoexpense\[dot\]com so that we can assist you further. Regards, Yohvan - Zoho Expense

VR

Verified Reviewer  
Graphic Designer/Desktop Publisher  
Design  
Used the software for: 6-12 months

### "Small Business Friendly App"

September 19, 2020

5.0

For a small one person business, this is great. I would recommend it for people just starting out. It was easy to download from the App store.

Pros

As a small business, I wanted to have a means for me to record all of my expeneses easily and effortlessly. With Zoho Expense, I am able to label my expenses and categorize them quickly which makes reporting much easier. Every time I incur any kind of expense, I simply add those to my profile.

Cons

The one thing I disklike about Zoho Expense is the calendar feature. Every time I enter a new expense, it does not default to the current date and I have to go and peruse the calendar for the current day. Another thing, too, is that I wish there was a way that I color code expenses which makes it easier for me to find things.

Review Source

Response from Zoho

October 8, 2020

Hi, Thank you for taking the time to let us know your valuable feedback. We're glad to know that the application has made expense reporting easier for you. When recording expenses manually in the iOS application, the date should default to the current date whereas in the Android app it will take the previous transaction date recorded, unless it was before 2 days, in which case it will default to the current date. If this does not happen for you, kindly drop an email to support\[at\]zohoexpense\[dot\]com so we can assist you further. Regards, Yohvan - Zoho Expense

SM

Subhadeep M.  
MANAGING DIRECTOR  
Mining & Metals  
Used the software for: 2+ years

### "Good"

October 16, 2023

5.0

Pros

Most important is the Integration with other apps

Cons

No such issue found in the app. It's convenient and easy to use app.

Review Source

VR

Verified Reviewer  
Accountant  
Computer Software  
Used the software for: I used a free trial

### "Great Product & Easy to use"

January 12, 2023

5.0

Pros

Zoho Expense fits out needs perfectly. We needed something that we could use for expense reporting and reimbursing employees. Zoho Expense allows us to create all the approval flows we need and has an easy to use app for our entire team.

Cons

The QBO integration pulls in your exact account names which employees outside of finance don't need to see this, so we just created our own categories for expenses and then can code them accordingly. Otherwise, the software works great and we have not had any issues so far.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Concur was causing us issues with reimbursements and was outdated. So, we made the switch to Zoho Expense because of the price structure and the modern look and feel. It is much easier to use than SAP Concur.

Review Source

Lawrent M.  
owner  
Education Management  
Used the software for: Less than 6 months

### "efficient and secure tool for managing travel expenses"

December 1, 2022

5.0

Zoho Expense is a great solution for us to track our expenses. It is easy to use and has many features that make it stand out among others in its category, such as integration with other apps and programs, security, and ease of use on all devices.

Pros

The app can be accessed from any device, which makes it convenient to use on the go.The app's dashboard provides easy access to reports for all employees so that everyone can quickly see what they've spent their money on each month (or year). The app uses 256-bit SSL encryption to protect your data and Multi-Factor Authentication (MFA) with Google Authenticator. Zoho Expense also automates expense reporting. The app can automatically capture receipts from your phone and categorize transactions based on spending patterns. Zoho Expense is easy to use. It's intuitive, which makes it a breeze to take pictures of your receipts and track mileage.

Cons

Just to be picky, the only downside I found was the price which might be an issue for smaller businesses who are looking at this option but still want something similar. However, the app is worth every penny.

Review Source

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