# Page 12 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 12 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 276-300 of 1186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Key Account Manager Financial Services Used the software for: 2+ years ### "Too Many Feature Too Less Cost for Expense tool in market" May 17, 2022 5.0 It has been delightful and great. Pros Very easy to configure and use for budget and expense. Cons Software is stand alone and do well to get integrated other office software. Review Source VR Verified Reviewer Office Manager Accounting Used the software for: I used a free trial ### "Very well done application!!" March 17, 2020 5.0 Reporting for government tax agencies. CRA in Canada is getting very aggressive about checking out the small business expenses and eliminating them. ZOHO provides an easy to see, email ready reporting system to the CRA. We will soon be ready in another area of financial reporting. ZOHO expense has easy receipt capture as well as robust reporting that captures all the areas of receipt information. Very pleased with it. Pros When our company President brought me ZOHO's website link and asked me to look into it, I was impressed with the website and the number of different applications that ZOHO had. Sam wanted me to look into ZOHO expense as a necessary reporting tool that the previous owners had not utilized. I used the chat feature to help me set it up and our Comptroller brought in the feed from the bank credit cards in order to match transactions from our corporate credit cards. Support was great and I was careful to get it set up during the week (support is 24/5) and I learned to use ZOHO Expense over the weekend creating expense reports for the two corporate cardholders using different methods of receipt capture. Both corporate cardholders have different approaches to receipt capture and ZOHO expense makes their choice the best for them. Very well done application!! Cons We did have difficulty with our bank feed and are working that out but support was again very helpful with set up and we should have the correct feed done quite quickly. Sam wants the ability to match receipts and credit card feed to make his life easier and eliminate one more job for our very busy Comptroller. Reason for choosing Zoho Expense I have used Expensify but the President found ZOHO and seemed to want to pursue it after reading about the great product it is. Review Source EL Edwart L. Director Operations Facilities Services Used the software for: I used a free trial ### "Awesome expense business tool" May 25, 2022 5.0 Pros The fact that you can upload your expenses right after you have purchased something for the company is amazing. It keeps track of your expenses and you don't have to collect receipts and do all the work at the end of the week. Cons I would like to suggest that the integration could go a bit further with ZOHO Books. Would be great if you could see the expenses in ZOHO Books and you can approve them as well. Furthermore, I think it would be good if you could add accounting codes in ZOHO Expense as well. Reason for choosing Zoho Expense We are already using ZOHO Books and Projects, ZOHO Expense is a good addition. Review Source LZ Luciano Z. arquiteto Construction Used the software for: 1-2 years ### "Ótimo sistema para gestão/armazenamento de oportunidades" July 20, 2023 4.0 Pros Organiza de forma pratica e com facil leitura informações sobre oportunidades, no nosso caso, imóveis. Podendo campos serem editáveis conforme nossa necessidade, mesmo no formato gratuito. Cons Alguns campos não foram possíveis de edição, porém imagino que no formato pago sejam. Reason for choosing Zoho Expense Encontramos esse sistema ERP em busca no Google e nos atendeu muito bem. Review Source MSB Mohamed Salah B. Project Manager Management Consulting Used the software for: 2+ years ### "Pretty Cool Expense Management Platform" January 17, 2023 5.0 Overall, I am very satisfied with my experience using Zoho Expense. It has made managing expenses much easier and more organized. The only downside is occasional issues with the mobile app. Pros I have been using Zoho Expense for several months now, and I am extremely impressed with how user-friendly and efficient it is. The ability to easily track and report expenses has saved me a lot of time and hassle. Cons One downside I have experienced with Zoho Expense is that the mobile app can be a bit buggy and laggy at times. Switched from [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/) One aspect that sets Zoho Expense apart from its alternatives is its integration with other Zoho apps such as Invoice and Books, making for a seamless and efficient workflow. Review Source SS Sreenivas S. Director Information Services Used the software for: I used a free trial ### "Zoho Expense" April 15, 2024 4.0 Pros Simplicity, ease3 of use and excellent customer service Cons Lack of business use cases to demonstrate how expenses can be matched with transactions Review Source Response from Zoho April 28, 2024 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. We would be happy to connect with you to understood more on your requirement with expense matching. Please drop an email to . This would help us to assist you further. Assuring you our best service at all times. Regards, Thanga - Zoho Expense VR Verified Reviewer Founder Alternative Dispute Resolution Used the software for: I used a free trial ### "Great for small business owner" May 4, 2024 4.0 Pros Great way to track expenses using your company credit card Cons Would love a free option but unfortunately - not after the trial Review Source LE Levi E. CEO Fine Art Used the software for: Less than 6 months ### "Zoho Expense Review" April 9, 2024 5.0 Pros Its very easy to use. It comes with a lot of features with a simple setup Cons Need more integrations. I'd like to see integrations with external apps like Wave apps. Review Source Response from Zoho April 28, 2024 Hi Levi, Thank you for taking the time to review Zoho Expense and sharing your feedback. Providing all the must have features with a simple setup and an excellent customer service is what we strive for. We would be able to do a custom integration with any accounting solution. Please drop an email to with your requirements. We would be happy to help you with the integration. Assuring you our best service at all times. Regards, Thanga - Zoho Expense Melissa J. Corporate Controller Consumer Services Used the software for: I used a free trial ### "Zoho - Keep It Simple" December 21, 2023 4.0 Pros Zoho was easy to set up and the employees I used for the trial period found it so easy they did not even require training. The app is intuitive and very user friendly. For those who are still resistant to change, Zoho provides time saving solutions that are easy for anyone to use. Cons That I cannot create branches in the United States yet. Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: 2+ years ### "I really like Zoho Expense" May 31, 2020 5.0 easy to use and set up Pros I've been using Zoho Expense as a sole proprietor as it most closely mirrors the larger expense tracking systems I used as a corporate employee. It was easy to set up and there is a minimal amount of work at the beginning of each year to ready the system for the upcoming year. I like that I am able to attach my receipts to each expense and it's all in one place. It's a very intuitive product and I can easily upload receipts when I'm on the road. Cons I have been using the free version but am upgrading to the next level so that I can easily run itemized reports for each category for tax purposes. I have tried other software but Zoho expense gives me what I need. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) it's not intuitive Review Source MA Mohammed A. CEO Architecture & Planning Used the software for: Less than 6 months ### "Najmna review" October 31, 2022 5.0 straightforward to utilize, numerous apps, and ease of use. Pros Easy to navigate and use. The system helps us to stay organized and categorize all of our expenses. The automation and scanning systems are great, and usually very accurate. The categories and assigning the customers and projects is also nice feature that helps us create invoices faster. Played a great role in launching our small business. Cons As I said, it's easy to use from the management's point of view. However, the app lacks customization from other users' standpoints. It's good for basic needs, but I'm not sure how it would work for more complex projects. Reason for choosing Zoho Expense The trial was great. Many options, great apps, and very straightforward and easy to manage with other people and users. Review Source KC Kris C. VP Sales and Marketing Construction Used the software for: 1-2 years ### "Kris Cleveland " October 31, 2023 5.0 We are finding it easier log and track expenses without fumbling with receipts and spreadsheets. Pros I love the mobile Ap. It is user friendly and fast. Cons I would like to see the mobile ap improved to auto populate from the photo of the receipt. Much like a business card scanner. Reason for choosing Zoho Expense Best Value for money. Review Source DA Doreen A. Sales Manager Environmental Services Used the software for: 1-2 years ### "The software that simplifies expense reporting" February 20, 2024 5.0 Expense reporting has been made easy by the software . In overall the best software for any business that wants to have smooth expense tracking and reporting. Pros I like the way expense reporting has been simplified by the software thus saving on cost and time. Cons So far there is nothing to complain about the software. It is serving us so well. Review Source MJ Michaell J. CEO Marketing and Advertising Used the software for: I used a free trial ### "Big upgrade" August 15, 2023 5.0 Great customer service and great product. Pros I would describe this as the Porsche of expense reporting. Very user friendly and intuitive. I love that my information is backed up on the cloud and accessible on the go (phone) and at work (computer). Very easy to use. Cons The only thing I didn't like is .csv reports could only be accessed on the computer. Reason for choosing Zoho Expense Easiest to use. Review Source RV Robb V. Corporate Controller Accounting Used the software for: Less than 6 months ### "A very nice product" December 4, 2020 5.0 Everything has been satisfactory. At times support can be a bit difficult to work with, but people are busy - I get that. Pros It was quite simple to setup the system. I was rushed through the process due to the fact that our old solution was being sunset, but the ease of use helped in the transition. Users found it easy enough to pick up and use without extensive training sessions. Cons It does what we need it to do. The app isn't exactly user friendly for submitting. Good for taking photos of receipts but beyond that not useful. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[1Centre](https://www.capterra.com/p/212301/1Centre/) Reason for choosing Zoho Expense Pricing and credit cards (not all, but some) can link to system. Doesn't force you to take out one of their credit cards. Switched from [ExpensAble](https://www.capterra.com/p/130715/ExpensAble/) ExpensAbles is going away. Review Source Response from Zoho December 14, 2020 Hi Robb, Thank you for taking the time to review Zoho Expense and share your feedback. We're glad to hear that it was simple to set up and easy to use. We understand the mobile app isn't easy to use for submitting expense reports and will try enhancing the same. If you have any further feedback or queries, do reach out to us at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense HB Heather B. Controller Non-Profit Organization Management Used the software for: I used a free trial ### "Still in Set up phase" May 1, 2023 5.0 Good so far Pros Is is inexpensive and looks like it has all the features I need Cons Still don't know enough about it. I just stared using it. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense It was cheaper and seems like it has everything we need. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) I have used Concur in the past. It is has many features, such as reporting, that I do not need. Now that I'm at a smaller company, it seems too expensive. Review Source SR Sarah R. Staff Accountant Non-Profit Organization Management Used the software for: 2+ years ### "Zoho Expense" March 21, 2024 5.0 Pros User friendly and intuitive. We love to utilize the automation features for a "set it and forget it" type feature. Cons Adding a receipt column when retrieving the expense details report would be helpful. Review Source VR Verified Reviewer Owner Entertainment Used the software for: Less than 6 months ### "Love it, use it daily." September 5, 2023 5.0 Pros Easy to use, fast. Accurate scanning system. Very convenient receipt forwarding system. Cons I wish it was easier to un-approve expense reports, as a single user it is very hard if I make a mistake and need to update a previous expense report. There should be an undo button, at least for a few min. Review Source AA Anuj A. Co-Founder & CTO Internet Used the software for: 6-12 months ### "Life saver, I wish I had started using it earlier !!!" February 19, 2018 5.0 Pros Super convenient... I setup my company and employees once and now it is very easy to record expenses and payments. It required minimal training and all employees were able to use it within no time. Invoice auto scanning feature works like a charm for standard bills like utilities etc. and saves lot of time. One extremely helpful feature is auto identification of duplicate invoices which you by mistake upload. It helps in catching silly issues which could have become serious if overlooked. Look and feel and UI/UX is so great that I have asked my development lead to use it as benchmark for our product :) Hope Zoho team wont mind this ... Cons Only problem I have faced so far is with the Advance Management. Somehow, I was not able to adjust advance paid to an employee with his expenses. This looks to be a simple feature. Hope team could implement this in future. Secondly, not related to Zoho expense but I wonder why Zoho people does not have full blown salary module into it. It put me into lot of trouble of identifying another vendor for this and now I am forced to use that to main employee salary accounts. If possible, please pass this message to the relevant team. Zoho people is a very important module and it should be tightly integrated with Zoho expense. But some how I found Zoho people recommending other 3rd party software for salary management. Why not integrate that feature in Zoho expense itself and make it more useful for overall accounts management. Review Source Abdelrahman S. Project admin Construction Used the software for: Less than 6 months ### "Zoho experience review " October 18, 2023 5.0 Great experience and useful for accounts and perfect tools that allow for every bill and delivers Pros Easy to use and includes a lot of features that improve performance and having great results Cons Details and dashboard easy and effective for future reference Review Source MR Melissa R. Accountant Information Technology and Services Used the software for: Less than 6 months ### "Awesome so far" August 5, 2021 5.0 Overall, a very nice experience. Pros We are using this tool mainly for corporate credit card reconciliation and employee expense reimbursements. For those uses, this tool is great. It took a while for Visa to get the direct credit card feeds implemented, but once they did, everything seems to be working great. I do a bit of manual work to get the reports imported to Sage 50, but it is not a huge burden considering the cost savings! Cons It would be nice to be able to split expenses by a set percentage. Right now you have to calculate manually. No big deal, but it would be a nice additional feature. I don't like that once a credit card has transactions that are "expensed", you can not delete the card. You just have to mark it as inactive. Alternatives considered [Sage Expense Management](https://www.capterra.com/p/162066/Fyle/) Reason for choosing Zoho Expense Zoho offered direct feed integration with Visa (Bank of America Merrill Lynch) Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Major cost savings Review Source GT Giovanni T. It Manager Food & Beverages Used the software for: 6-12 months ### "Orgoglioso di averlo scelto per la Happy srl" November 11, 2023 5.0 Pros Dal mio personalissimo punto di vista è una soluzione davvero completa per la gestione delle spese aziendali, che automatizza l'intero processo, dalla raccolta delle spese alla loro approvazione e rimborso. Da quando lo abbiamo introdotto in azienda, abbiamo svoltato nella gestione delle note spese avendo eliminato lo svolgimento di attività manuali ripetitive. Lo consiglio vivamente. Cons Sicuramente Zoho Expense non offre alcune funzionalità avanzate, come la gestione delle soglie di spesa o l'analisi delle spese ma per una piccola azienda come la nostra direi che va più che bene Review Source CR Craig R. Owner Broadcast Media Used the software for: 1-2 years ### "Excellent Product" January 12, 2024 5.0 Pros Easy to use and affordable for the small business Cons Expense exporting could be easier but overall still top tier Review Source fS fahd S. managing director Computer Software Used the software for: 2+ years ### "generate receipts and invoices with zoho expense " June 3, 2023 5.0 using the application has helped to stop giving hardcopy of invoices and receipts hence increasing accountability and transparency Pros i like the ability of the software to generate receipts and invoices for transaction purposes, its so easy to use with nice interface, i like it for sure Cons For now, i have not yet counted any issues using the application, I just recommend it to others who need to have everything record for receipts and invoices online Review Source VR Verified Reviewer Technical Lead Used the software for: 1-2 years ### "Zoho Expense is easy to use for all employees and especially for people on the go." March 12, 2018 4.0 Pros It has a very simple and easy to use interface. The mobile app is great because you often get receipts on the go that end up in your wallet or purse or just plain missing. The app gives you an opportunity to immediately scan the receipt and add it to an expense report. It also automates the approval process with a manager and submits it to Zoho books. Cons It isn't clear from the start how you should use zoho expense and zoho books together. They both basically do the same thing but expense is meant for employees. You could use books alone but it would be more time consuming for the accounting person. What they don't tell you is that you need to set both of them up with the same CoA and that you need to make sure they stay the same because they don't appear to sync. It is also confusing how recurring expenses in books is meant to work with zoho expense and you can't create a recurring expense in Zoho Expense. 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