# Page 14 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 14 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 326-350 of 1186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DT Daniel T. Financial Administrator/Treasurer Religious Institutions Used the software for: Less than 6 months ### "User-Friendly and Intuitive" March 9, 2021 5.0 Zoho provides us with a good tool for categorizing and approving credit-card and reimbursement transactions. Pros The software has been adopted well by our users, who say that they find it easy to use. Cons The export function creates a file that has formatting that is incompatible with our existing ERP solution. Also, while expenses can be split among multiple categories, they cannot be split among multiple departments and funds. Alternatives considered [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Reason for choosing Zoho Expense Better compatibility with our current processes. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Expensify was not as user-friendly, it didn't provided a link to our Regions Visa cards, and the Expensify credit-card does not work at Walmart/Sams Club. Review Source Response from Zoho March 12, 2021 Hi Daniel, Thank you for taking the time to review Zoho Expense. We're happy to know that you find the application user-friendly and intuitive. With regard to the export function, kindly reach out to us at support\[at\]zohoexpense\[dot\]com so we can understand your requirements better and assist you with developing a custom solution if required. Regards, Yohvan - Zoho Expense VR Verified Reviewer Manager Education Management Used the software for: Less than 6 months ### "Zoho Expense Review" March 25, 2024 5.0 Pros It is easy to manage and track your daily business expense Cons Bills should also be created on zoho expense Review Source Response from Zoho March 28, 2024 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad that you find Zoho Expense useful. As of now, it would not be possible to create bills directly in Zoho Expense. Having said that, could you please share us your use case to ? This would help us to understand your requirement and see if it can be implemented in the application. Assuring you our best service at all times. Regards, Thanga - Zoho Expense NL Nzai L. project officer sanitation and hygiene Civic & Social Organization Used the software for: 2+ years ### "expense report generation are made so easy " July 10, 2023 5.0 work made simple and enjoyable Pros zoho expense has made our life easy for generating expense reports, the application is so user friendly with costs which are affordable Cons The customer support team is not good since they take a lot of time to respond to concerns raised to them Review Source MS Megan S. General Manager Entertainment Used the software for: I used a free trial ### "Great Product!" April 22, 2024 5.0 Pros It was simple to use and easy to start implementing. Cons I'd like to be able to cross-allocate expenses into multiple reports. I want to be able to have different types of reports like yearly, monthly and expense specific. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Expense It was more affordable and seemed to have the same functionality. Review Source EM Eliana M. Founder Cosmetics Used the software for: 6-12 months ### "Zoho will be with me for the long haul!" October 10, 2021 5.0 I am pre launch still and I use Zoho for all my expenses. Pros It is so easy to use! I am venturing out in entrepreneurship and everything is new to me. It is so good to have something that is easy to use and that I am supported on! It is not stressful to use Zoho expense. Cons I believe what I don't understand is due to my own naivete in the subject. I love the fact that Zoho has an expert team that is there for me. Reason for choosing Zoho Expense Ease of use and support. Review Source Response from Zoho October 28, 2021 Hi Eliana, Thank you for taking the time to review Zoho Expense. We're really glad to hear that you found the product very easy to use. If you ever need any assistance or if you have any queries, do feel free to reach out to support\[at\]zohoexpense\[dot\]com and we'll be happy to help you. Regards, Yohvan - Zoho Expense SW Sarah W. Guest Services Associate Religious Institutions Used the software for: 2+ years ### "Game changer" September 2, 2021 5.0 Pros Zoho has saved our organization so much time in expensing receipts. The app is perfect for quickly taking a picture of a receipt instead of having to scan it. Before, we were using forms to track reimbursements and all reimbursements were given using physical cheques. I am so thankful to quickly receive a direct deposit after submitting a report. It is also saving us money! It is so easy for supervisors to track and approve expenses and make sure they are being reported properly. Cons It can be really difficult to reconcile the tax on receipts. It is not always clear what was charged as PST or GST and there's no simple way to edit the tax. I also often have to split my expenses between multiple departments and this is very time consuming. I wish there were an easier way with fewer steps. Review Source VR Verified Reviewer Director of IT Biotechnology Used the software for: I used a free trial ### "Greatr Product - Out of the box it works!" September 26, 2022 5.0 Easy to use, easy to customize, great product for mobile and online users. Other products need to look at this product and see what an expense tracking software should be like. Pros Easy to custimzae if you watn to do so, easy to submit reports, add users. Cons The custom email address which may be used to send your receipts, is it a bit hard to find after initial setup. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing Zoho Expense Features set for the cost is incomparable to other platforms. Review Source lL laurent L. Finance Health, Wellness and Fitness Used the software for: 6-12 months ### "User friendly system" October 14, 2021 4.0 User friendly system Cheap Good intergration with other Zoho systems Pros User friendly system Cheap Intergration with other Zoho systems Cons Missing some basic functionality. Budget is not optimal (Budget owners are not able to see Cost Versus Budget report) Review Source Response from Zoho October 28, 2021 Hi Laurent, Thank you for reviewing Zoho Expense and sharing your feedback. The budget feature is a recent update that we are still working on enhancing. We may have workarounds available to provide access to budget owners to view their budget vs actuals report. Can you please drop an email to support\[at\]zohoexpense\[dot\]com with your requirements so that we can assist you further? Regards, Yohvan - Zoho Expense IL I L. Owner Information Technology and Services Used the software for: I used a free trial ### "Useful option for on the go receipt management" November 20, 2023 4.0 Pros Useful option for on the go receipt management Cons It's more expensive than some alternatives, such as Expensify. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) I was fed up with the stupid changes they made and the functionality they destroyed in the process. Review Source Response from Zoho November 30, 2023 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. Our team is constantly working on improving the user experience for all users by simplifying the process and also making it visually appealing. If you have any feature suggestions, feel free to reach out to us on . Assuring you our best service at all times. Regards, Thanga - Zoho Expense NM NICOLE M. OWNER Construction Used the software for: I used a free trial ### "Great Software" May 1, 2024 4.0 Pros Easy to use and easy to set up. My crew liked it. Cons There are additional costs for everything. Review Source Michael F. Manager of Finance and Accounting Computer Software Used the software for: 6-12 months ### "New users of Zoho Expense from Replicon" November 5, 2018 4.0 Our company recently transitioned to Zoho Expense from Replicon. This new system came at a much more affordable price and is fully loaded with features that Replicon did not have. The setup of the account was easy and the training of the employees went relatively smoothly. So far, everyone loves it. Pros So far, I've received almost all high remarks from my coworkers over this system. It is very easy to get the hang of using, the UI is very user friendly, and it is very affordable. The receipt scanning and the email forwarding features are great time savers while on the go. The reports approval process is very well done and makes expense reporting and payment very easy. Cons The only thing that comes to mind so far would be the occasional issue with the receipt scanning software. Sometimes it will have issues causing the upload to take a long time and once uploaded it sometimes has an issue with populating the fields correctly. Overall, i still think this is a great provided feature. Review Source NS Nina S. Operations Manager Marketing and Advertising Used the software for: I used a free trial ### "Better and Quicker than Other Software!" March 28, 2024 5.0 Pros The receipt scanning seems quicker than other ones I've used. Making expense reports also seems easier and intuitive as well. Cons Haven't used it long enough to notice any cons, so far its makes my expense logs easier which is why I tried it! Review Source Response from Zoho April 28, 2024 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. Autoscan is one of our favourite features too. We are glad that we are able to make your expense reporting easier. If you have any feedback or feature suggestions feel free to reach out at . We value feedbacks from customers and it helps us enhancing our application. Assuring you our best service at all times. Regards, Thanga - Zoho Expense Jeremy M. Crewing & Broadcast Technical Manager Events Services Used the software for: 2+ years ### "We used Expensify for a while and switched to Zoho because it was cheaper. It was a good decision." June 11, 2018 5.0 I don't have to keep paper receipts...upload or take a picture and move on. Expense reports are still a hassle, but much less so. Pros The receipt scanning is quick and accurate. The drag and drop functions are nice for uploading receipts. The app is fairly light and easy to use as well. Cons I don't like how when you scan receipts it duplicates the image on your phone. If I take a photo through the app and the software needs to create a new file to scan it or upload it or something then delete the original. Or at least have a toggle option to delete the original. I just don't like having additional clutter I need to clean up. Review Source VR Verified Reviewer CEO Retail Used the software for: I used a free trial ### "Perfect for beginners to advanced users" August 19, 2019 4.0 I really liked it but the features could work better. For example the invoices look mint and the editor is great but editing line options on the invoice was difficult to find. I thought that when doing each invoice it may be an idea to either show your input into it in real time or allow you to edit the template with your input in real time. I would prefer inputting directly into the invoice template than the system back end. Pros I like the access to various apps that support each other and fully integrate Cons You have to learn a lot of it yourself and it can be time consuming to setup. Reason for choosing Zoho Expense Because the look and feel still did the best for me and was pretty much what I needed although it could be better Theres a lot I still dont know about this software and there is a lot of areas you have to learn yourself to do/. The admin team are there on support when you need them tho and they were kind enough to extend our trial when we didn't even ask, and added more pages to social for us so that we could demo it to its full extent. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Heard good things about Zoho and thought it was worth taking the trial to see how it was. Review Source Emin N. Customer Relations and Sales Assistant Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use and suitable software for tracking and managing expenses " July 19, 2020 4.0 As a small company, we used different Softwares of Zoho and it was very effective to integrate Zoho CRM, Zoho Books with Zoho expenses. Despite, there were sometimes confusing moments with this software, Zoho expenses is a cheap, productive and user-friendly software for sales and customer relations activities. Pros 1) The automatic accounting of expences feature of the software makes workflow very smooth and easy. The effective integration with other Zoho Softwares particularly with Zoho Books can be very supportive in customer relations activities in tourism field. 2) Zoho expenses make the reimbursement procedures very quick and reliable. There is only a need to click one button to accept, decline or transfer reports. 3) A tracking expenses tool helps a user to make an effective set of tasks and customise for customers which are required in workflow Cons 1) There are sometimes problem to save regular expenses in the software. In this regard, adding expenses manually all the time can take much time. 2) It is good to use the software on smartphones but there are often bugs in android phones when a user uses the software. 3) It is possible to say that the software has issues concerned with automatic notification system when errors happen. Due to my experience, I had this problem during scanning reports. Review Source John M. CFO Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Zoho Expense is refreshing to use and support is awesome!" December 12, 2018 5.0 We had a slow start getting our corporate card connected directly to Zoho Expense. Since then the users and admins have not had any issues at all. We find it a very useful tool. Pros We came from using SAP-Concur and the support couldn't be more different. The support from Zoho is great - it is generally a simple call, you get a human right away, and they help you....right away. Cons There isn't anything I don't like. Some things to make it better would be to add features related to reconciling transactions with our bank as well as being able to scan invoices, not just credit card receipts. Review Source TA Taylor A. Controller Insurance Used the software for: Less than 6 months ### "Great Expense Tracking Tool" September 14, 2021 5.0 Pros My team loves the mobile app and the ease of uploading receipts. The corporate card functionality is awesome as well. Cons The integrations with QuickBooks wasn't as seamless as I had hoped it would be Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense This was a better price point. We also didn't like how overly political Expensify leadership was Review Source VR Verified Reviewer Operations Analyst Financial Services Used the software for: Less than 6 months ### "Zoho Makes Expensing Easy" February 10, 2021 4.0 We love using Zoho Expense. It makes expensing easy and is much cleaner than using an Excel spreadsheet to track. Pros We love how easy it is to report expenses within this software. We can easily upload receipts and have them automatically attach to the correct expense. It is also easy to categorize expenses and keep track of them and then submit at the appropriate time. Cons The reporting is a little bit clunky at first. In order to record a expense, you need to attach it to a report which can get a little difficult. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) We had a bad onboarding experience with Concur. Review Source Response from Zoho February 22, 2021 Hi, Thank you for taking the time to review Zoho Expense. We're glad to hear about how Zoho Expense has helped make your expense reporting easy. We understand that the reporting process may be difficult to get the hang of at first, but hope that it improves the overall process and experience for you. Kindly write to us at support\[at\]zohoexpense\[dot\]com if you have any further feedback or queries. Regards, Yohvan - Zoho Expense Ryan P. Owner/Principal Consultant Used the software for: 1-2 years ### "Very powerful but easy to use expense management" May 15, 2018 5.0 Our team is on the road constantly. This product makes it very easy to manage all those expenses and make sure they get billed to the right place. Pros Easy to manage work flows, the email and webhook notifications are awesome. The app that autoscans receipts and fills in the details is also very good Cons Only complaint is that you can't connect something like Zapier to automatically create projects in Zoho Expense Review Source Saurav K. Assistant Accountant Used the software for: 6-12 months ### "Love the app.. Compared to other apps in the market, it is very cost effective. Value for Money!!" May 16, 2018 5.0 Pros Zoho Expenses is very easy to Use. It has online help documentation which helps a lot if you're stuck with anything. Also, very good customer service if you need further help. Best of all, it is cost effective compared to other apps in the market. Cons The only issue I have at the moment is, I haven't been able to link the credit card to get the automatic feeds into the system. Besides that, I don't have any issues with Zoho expense. All going well - very happy with the overall experience I've had so far with using Zoho Expense. Review Source RC Rachael C. Head of Finance and Compliance Non-Profit Organization Management Used the software for: 1-2 years ### "It's been fantastic to be with Zoho. It has reduced our workload and errors drastically. " May 15, 2018 5.0 \- We've been able to reduce processing time by 1/3rd as it has helped us create a system/ process for expenses. - We've cut down on 100s of back and forth emails over payments as every staff member knows at which level does the payment lie. If it is not submitted, not approved by the head of the department or is lying for approval with finance. It helps everybody have a clear timeline. - We've cut down on numerous impromptu payment requests coming in from different sources and we have zoho now as a one point source to request payments. It helps reduce the errors and keep our finance team sane! Pros We like the transparency and ease to customize. For us as a company, it helps all levels of staff to know exactly where the report is and the timeline around processing. It helps us avoid the exchange of 100s of emails over petty issues. Cons I wish we could disable a few features that do not apply to our organisation. Zoho has already customised the software a lot for us, but having a features not in use disabled on everybody's dashboard would reduce some questions/ uncertainty. Review Source LAR Luis Alberto R. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great app and part of the suite" July 27, 2023 5.0 Pros It is connected with all the products Zoho books, projects and invoicing that makes it very simple to use specially for small organizations where one has to control a lot of stuff Review Source UG Uday G. PRODUCTION ASSISTANT Media Production Used the software for: I used a free trial ### "Efficient Workflow Enhancement with Zoho Expense: A Few Months In" November 2, 2023 5.0 All the expense reporting advances for a specific project , travel managment and proper bifurcation of all the expenses have helped a lot , with zoho expenses multi level approval have been done quite easily Pros Zoho has been a great addition to our workflow since I joined the team. The learning curve was manageable, and the platform has improved our expense management and reporting significantly Cons Almost everything is cool , if they give a long free trail it will help understand the software better for everyone in the team Review Source Firoz K. digital marketing manager Marketing and Advertising Used the software for: 1-2 years ### "simplify your expense management and get rid of manual expense tracking with Zoho Expense." January 13, 2023 5.0 Pros Zoho expense is a very easy-to-learn tool with minimum training that can simplify the process of expense approval with any unwanted delay. Users can easily track where their expense approval status is pending to ensure timely reimbursement. Cons Currently, Zoho Expense is mainly supported in English, so users who prefer a different language especially may have difficulty using the software for the time otherwise I have seen no issue in rolling it out throughout that organization Review Source KC Kyle C. President Performing Arts Used the software for: Less than 6 months ### "The perfect solution for our company" April 18, 2023 5.0 We needed an easy way to help our employees see and keep track of their expenses, then report them for accounting purposes. Zoho has made this easy for us. What sets Zoho apart is that it truly is small business friendly; their pricing plans make this affordable for small businesses while providing enterprise level features and benefits. Pros Zoho Expense is easy to setup, onboard and manage. Cons We had a few challenges with importing accounts at first, but customer service was able to help us get it squared away. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Zoho pricing plans make this affordable for small businesses while providing enterprise level features and benefits. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.