# Page 15 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 15 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 351-375 of 1186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Operations Manager Retail Used the software for: Less than 6 months ### "Great product" February 4, 2024 5.0 Experience has been wonderful. It's easy for my team to access Pros Love the AI scan. Also the fact that there's a mobile app. Makes it easier than using Google sheets. I also like that I can add my team members too. Also love that it syncs with zoho books. Cons Nothing at all. I think it's all great. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Ease of use. Airtable wasn't suitable and didn't sync to account Review Source Sonya I. Scientist Non-Profit Organization Management Used the software for: 6-12 months ### "The best low cost / free expense reporting our non-profit has found." November 25, 2018 5.0 I manage a non-profit organization that has multiple teams working remotely and need to be reimbursed regularly for official expenses. Pros Free for 3 active users at a time, which is critical for us as a small non-profit. As far as anything accounting related goes, this is easier to work with than most tools. It creates reasonably usable reports and allows you to undo / unapprove / unsubmit as needed. Cons It isn't always intuitive how to handle reimbursements and advanced payments. For example, I had a team reporting expenses weekly, but working from a large advanced payment. I had to look up how to handle this as it would initially show a negative amount due for reimbursement. You have to then click on "report reimbursement" and it gives you an option to carry over the balance towards future reports. But the documentation for how to do these things is pretty solid and accessible. Review Source SO Shawn O. Senior Director, Business Services Hospitality Used the software for: Less than 6 months ### "Still waiting on a solution" September 12, 2022 3.0 Started off good, but when things slow down in the winter I'll most likely look for a new expense platform due to their inability to solve the Amex integration or offer a solution to this issue. Pros The expense importing is very important, but I've been waiting for two months on a solution to fix out Amex integration. When ever I talk to support they tell me they are working on it... Cons The ability to solve a function that is vital to expense recording and tracking. For the most part their support staff have been great, but five employee's for one of the companies we use Zoho for who are unable to integrate their Amex feed, when I talk to support they tell me this is an ongoing issue that they are working to fix. This must not be that important to them seeing how they have yet to solve the two month issue. Reason for choosing Zoho Expense The cost, but I fear I'm paying for that. Review Source DL David L. Director of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "using Zoho Expense for driver expenses" January 14, 2022 5.0 very easy to use on the mobile app which is critical for our drivers Pros very easy mobile option for drivers to submit expenses Cons seems on the mobile app you can not split receipts into multiple categories Reason for choosing Zoho Expense easy integration woth our suite of Zoho products Review Source BM Bill M. Owner Events Services Used the software for: 1-2 years ### "Zoho is a no-brainer for expense tracking!" July 26, 2022 5.0 Overall I love it. So simple and easy to use. Pros The ability to use it across many different areas/categories. Cons I wish the expense tracking would export a bit easier... provide sorting and summary reporting for me. Reason for choosing Zoho Expense Simple, easy and my brother-in-law was using it. Review Source Christ Ann T. Web Dev Information Technology and Services Used the software for: 1-2 years ### "Good for expense tracking" February 14, 2023 5.0 Good working experience, we use this when we have company expense and travel to track our expenses thouroughly. Pros What I like most is the expense tracking, we are able to track our expenses accurately Cons Theres nothing in the software that I dont like. Review Source CR Claudia R. Office Manager Financial Services Used the software for: I used a free trial ### "Consider Zoho First!" July 5, 2023 5.0 So far so good. No concerns or complaints. The user guides have been very helpful. Pros Zoho is incredibly easy to implement. Desktop and Mobile App are intuitive and bug free so far! Ideal for a small to mid-size company. Cons So far the only thing I can think of is it would be great if the Standard pricing included unlimited auto scan receipts. That's all! Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense Ease of use, pricing. Review Source VR Verified Reviewer Video Arts and Crafts Used the software for: I used a free trial ### "trying it out" May 8, 2024 4.0 Pros It seems easy to use but unsure yet. I like how it can decipher info from old receipts. Cons Had to switch to my laptop because it says my phone is full, even though it is not. Review Source VR Verified Reviewer Director of Operations Construction Used the software for: Less than 6 months ### "Solid Product" March 24, 2023 5.0 Pros Zoho is super user friendly on the front end and makes implementation a breeze for our employees Cons There are features and flows we wish we could turn off but we've found easy enough ways to work around them. Review Source VR Verified Reviewer General Manager Leisure, Travel & Tourism Used the software for: I used a free trial ### "Great tool to expense tracking and claims. " November 3, 2021 5.0 Pros Vey easy to add a new expense and create reports. Cons I like all the features it has and so far I didn't not get to see downsides. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Review Source Response from Zoho November 12, 2021 Hi, Thank you for taking the time to review Zoho Expense. We're glad to hear that you like all the features and that it's easy to use. Feel free to reach out to support\[at\]zohoexpense\[dot\]com if you have any queries. Regards, Yohvan - Zoho Expense SK Shashikant K. Sales Manager Telecommunications Used the software for: 6-12 months ### "Best Expanses and Trip Management software - Easy To Use " August 16, 2022 5.0 Overall i am happy to use Zoho Expances as it gives user-friendly UI and easy and user-friendly software. without any training, we can use Zoho as its simple and easy. Pros Zoho Expense will have many benefits if you are in sales where you need to manage your day-to-day expenses. Zoho will give a very good user interface to maintain my expenses or upload bills for claims. I use Zoho for all claim-related expenses and this will save a lot of time and energy as very easy to use and claim our expanses Cons I have not seen anything which is not good as per my uses and purpose i feel this is good software for any organisation where they need to manage employee claim Review Source TH Tim H. Owner Printing Used the software for: I used a free trial ### "Great Product" May 5, 2023 5.0 Pros I've used Zoho products in the past and this on keeps up the great software tradition. Cons I Haven't found anything to note. Zoho software is 1st Class! Alternatives considered [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Reason for choosing Zoho Expense Certify did not seem to offer the feature set as well. Review Source VR Verified Reviewer Head of Marketing Strategy Entertainment Used the software for: 1-2 years ### "Easy to use" November 16, 2023 5.0 Pros Easy to use on desktop and mobile, intuitive and modern UX. Cons Nothing I can think of right now, I enjoyed using it Review Source Response from Zoho November 30, 2023 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad to know that you love the application and it has helped streamline your expense reporting process. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any queries. Regards, Thanga - Zoho Expense VR Verified Reviewer Director of Technology Education Management Used the software for: 1-2 years ### "Best value for money" January 16, 2018 5.0 Scalability, speed, flexibility and efficiency in expenses reports Pros the users need very basic training to use it (directives mostly). Is very flexible and can be customized. scalable and works great in smartphones Cons The support is very fast and efective, but sometimes we need spanish support by phone and only english is available Review Source Chris H. Producer Events Services Used the software for: 1-2 years ### "Easy “on-the-go” expenses!" June 29, 2019 5.0 While I’m not in love with the latest version of the mobile app, it’s still a tool that I can’t live without when traveling. It makes the headache of handling expenses so much easier! Pros In a company that travels as much as we do, ZoHo Expense has proven to be invaluable. Being able to create projects, reports and add expenses to each while on the road is fantastic. Easy report exporting makes attaching your expense report to final client cost reports a breeze. Both the mobile app and desktop webapp make this platform incredibly powerful for our team of road-warriors. Cons The updated mobile app has a much less intuitive UX/UI. The previous version was much easier to navigate. Review Source KM Kent M. Director of Operations Architecture & Planning Used the software for: I used a free trial ### "Testing for Organization" October 27, 2023 5.0 Pros Mobile receipt uploads, corporate card integration Cons I haven't had a chance to use it enough at this point to comment on this sections. Reason for choosing Zoho Expense I have many other Zoho product, and I a happy with them all. Review Source Peter B. Back Office and Sales Support Apparel & Fashion Used the software for: I used a free trial ### "Zoho Epense, finally something that works" March 15, 2023 5.0 Pros very easy to use and integrates flawlessly Cons speedy scanning of receipts could be improved or better yet batch upload Review Source MS Maitham S. Finance & accounting manager Accounting Used the software for: 1-2 years ### "Zoho User" December 22, 2022 5.0 its very good Pros I liked that I can track all my expenses through on application which helps me in decision making. Cons I liked the simplicity, and the user doesn't need to be an accountant to use it. Review Source Amy H. Owner Information Services Used the software for: Less than 6 months ### "Flow with Zoho" August 22, 2021 3.0 Overall I truly had a good experience using Zoho to start my company was a good one. The Zoho expense could use a bit of tweaking just to get it caught up to where I need to ben Pros Zoho is a really good software platform for small businesses. In the expense area with Zoho Expense , is a great starting software to track money Spent. It does also keep full records for bookkeeping however some of the best features offered are the ones that don’t completely fulfill my needs. This software is no Microsoft however it’s a great place to statt Cons What I liked least ability this software is the file exchange between one device and the other never go smooth. The encryption is first rejected from the other device and that creates more time waste Reason for choosing Zoho Expense I chose Zoho for the rcpen Review Source JG Jonathan G. technican Information Technology and Services Used the software for: 6-12 months ### "Zoho Expense - The way to go for tracking expenses" November 28, 2022 5.0 Its the most pro-efficient software when it comes to keep track of our company expenses. Pros It is easy to use, provides our company with the effortless tracking of our expenses. Cons There are any issues to make me dislike this software Reason for choosing Zoho Expense The price was good and the setup was easy from the start Review Source Casey A. Founder & Tribe Leader Information Services Used the software for: 2+ years ### "Zoho Expense mobile app is flawless for power users" January 2, 2019 5.0 Pros 50% of my "reciepts" are simply emailed and fowarded to the custom email address that Zoho Expense provides me. 50% of my receipts are scanned with my phone and automatically transcribed and uploaded. If you're in the same boat as me, then you need the mobile app to be smooth, accurate, and doesn't require time and clicks. I've tried them all and Zoho's is the best designed one. Cons No cons if you capture all expenses via email receipts or paper receipts that you can snap with your phone. Review Source NS Nick S. Head of Finance Renewables & Environment Used the software for: I used a free trial ### "Great product - Looking Forward to the Time Savings" May 19, 2023 5.0 Pros The mobile focus and receipt management will change how we operate our business daily. We have so many different AP processes right now by team, and this will allow us to centralize and consolidate, saving everyone time and improving the quality of the information. Cons We have had some struggles with getting our credit card data feed into Zoho - not Zoho's fault at all, but it's typically an added expense and you have to deal with credit card companies or banks whose level of customer service doesn't stack up compared to Zoho's Review Source JR Jason R. Controller Restaurants Used the software for: Less than 6 months ### "Great Features for Low Cost" November 25, 2023 5.0 Pros It is very simple to use and set-up, especially compared to other software we've implemented. It is very simple to upload or take a picture of a receipt and immediately code it and add it to a report for submission. Cons I wish it had more fields for us to be able to not only list employees' departments (Accounting, Operations, HR, etc.) but also their locations. This is helpful for restaurants where employees are in different payroll organization codes. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Review Source Response from Zoho March 28, 2024 Hi Jason, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad that you find Zoho Expense a time-saver. We are constantly working on the application to make it more snappier and feature rich. You would be able to create custom feilds within the application to cater your requirment. Please drop an email to . This would help us to assist you further. Assuring you our best service at all times. Regards, Thanga - Zoho Expense AT Amit T. CBO Information Technology and Services Used the software for: 2+ years ### "Nice app for expense management" September 7, 2022 4.0 Pros Easy of use Cons more functionalities can be provided Review Source VR Verified Reviewer Founder Photography Used the software for: I used a free trial ### "Soho Expense - I wish I knew about it earlier" January 10, 2023 5.0 Amazing, highly recommended for small company owners. Very easy to track expenses and integration with Zoho books makes it magic! Pros Love:- easy to use- mobile app on different OS platforms- integration with Zoho Books- very good recognition of scanned receipts Cons Could be better: - customer support could reply faster Review Source Talk to a Capterra advisor for free and get results within 15 minutes.