# Page 15 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 15 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 351-375 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Kyle C. President Performing Arts Used the software for: Less than 6 months ### "The perfect solution for our company" April 18, 2023 5.0 We needed an easy way to help our employees see and keep track of their expenses, then report them for accounting purposes. Zoho has made this easy for us. What sets Zoho apart is that it truly is small business friendly; their pricing plans make this affordable for small businesses while providing enterprise level features and benefits. Pros Zoho Expense is easy to setup, onboard and manage. Cons We had a few challenges with importing accounts at first, but customer service was able to help us get it squared away. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Zoho pricing plans make this affordable for small businesses while providing enterprise level features and benefits. Review Source VR Verified Reviewer Operations Manager Retail Used the software for: Less than 6 months ### "Great product" February 4, 2024 5.0 Experience has been wonderful. It's easy for my team to access Pros Love the AI scan. Also the fact that there's a mobile app. Makes it easier than using Google sheets. I also like that I can add my team members too. Also love that it syncs with zoho books. Cons Nothing at all. I think it's all great. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Ease of use. Airtable wasn't suitable and didn't sync to account Review Source Sonya I. Scientist Non-Profit Organization Management Used the software for: 6-12 months ### "The best low cost / free expense reporting our non-profit has found." November 25, 2018 5.0 I manage a non-profit organization that has multiple teams working remotely and need to be reimbursed regularly for official expenses. Pros Free for 3 active users at a time, which is critical for us as a small non-profit. As far as anything accounting related goes, this is easier to work with than most tools. It creates reasonably usable reports and allows you to undo / unapprove / unsubmit as needed. Cons It isn't always intuitive how to handle reimbursements and advanced payments. For example, I had a team reporting expenses weekly, but working from a large advanced payment. I had to look up how to handle this as it would initially show a negative amount due for reimbursement. You have to then click on "report reimbursement" and it gives you an option to carry over the balance towards future reports. But the documentation for how to do these things is pretty solid and accessible. Review Source SO Shawn O. Senior Director, Business Services Hospitality Used the software for: Less than 6 months ### "Still waiting on a solution" September 12, 2022 3.0 Started off good, but when things slow down in the winter I'll most likely look for a new expense platform due to their inability to solve the Amex integration or offer a solution to this issue. Pros The expense importing is very important, but I've been waiting for two months on a solution to fix out Amex integration. When ever I talk to support they tell me they are working on it... Cons The ability to solve a function that is vital to expense recording and tracking. For the most part their support staff have been great, but five employee's for one of the companies we use Zoho for who are unable to integrate their Amex feed, when I talk to support they tell me this is an ongoing issue that they are working to fix. This must not be that important to them seeing how they have yet to solve the two month issue. Reason for choosing Zoho Expense The cost, but I fear I'm paying for that. Review Source DL David L. Director of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "using Zoho Expense for driver expenses" January 14, 2022 5.0 very easy to use on the mobile app which is critical for our drivers Pros very easy mobile option for drivers to submit expenses Cons seems on the mobile app you can not split receipts into multiple categories Reason for choosing Zoho Expense easy integration woth our suite of Zoho products Review Source VR Verified Reviewer Director Biotechnology Used the software for: Less than 6 months ### "Great way to stay on top of expenses." May 6, 2024 5.0 Excellent experience so far. Very pleased to have everything integrated with a single provider. Pros Integration with banking and other Zoho apps makes a huge improvement in managing and monitoring expenses. If using Zoho CRM there is no reason to look elsewhere for expense management. Cons I wish that the receipts were auto-analyzed better but this technology is similarly employed elsewhere. Reason for choosing Zoho Expense Price and I am already familiar with Zoho. Review Source NU Naomi U. Director of Programmes Program Development Used the software for: 1-2 years ### "Highly Recommend for Program Managers" April 10, 2024 5.0 Pros It helped me keep records of payments and helped generate financial reports of how money was spent in my organization. It is a useful tool for Program and Project Managers. Cons It's a bit pricey, but it's worth the cost. Review Source Response from Zoho April 28, 2024 Hi Naomi, Thank you for taking the time to review Zoho Expense and sharing your feedback. If you require any assistance with the product, please drop an email to . We will be happy to help you. Assuring you our best service at all times. Regards, Thanga - Zoho Expense BM Bill M. Owner Events Services Used the software for: 1-2 years ### "Zoho is a no-brainer for expense tracking!" July 26, 2022 5.0 Overall I love it. So simple and easy to use. Pros The ability to use it across many different areas/categories. Cons I wish the expense tracking would export a bit easier... provide sorting and summary reporting for me. Reason for choosing Zoho Expense Simple, easy and my brother-in-law was using it. Review Source LM Lisa M. Owner Automotive Used the software for: 1-2 years ### "Very Expensive" February 19, 2024 5.0 Pros It generates automatically the cost and you can edit any report Cons The cost to utilize the service i am a one person company Review Source Christ Ann T. Web Dev Information Technology and Services Used the software for: 1-2 years ### "Good for expense tracking" February 14, 2023 5.0 Good working experience, we use this when we have company expense and travel to track our expenses thouroughly. Pros What I like most is the expense tracking, we are able to track our expenses accurately Cons Theres nothing in the software that I dont like. Review Source CR Claudia R. Office Manager Financial Services Used the software for: I used a free trial ### "Consider Zoho First!" July 5, 2023 5.0 So far so good. No concerns or complaints. The user guides have been very helpful. Pros Zoho is incredibly easy to implement. Desktop and Mobile App are intuitive and bug free so far! Ideal for a small to mid-size company. Cons So far the only thing I can think of is it would be great if the Standard pricing included unlimited auto scan receipts. That's all! Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense Ease of use, pricing. Review Source VR Verified Reviewer Director of Operations Construction Used the software for: Less than 6 months ### "Solid Product" March 24, 2023 5.0 Pros Zoho is super user friendly on the front end and makes implementation a breeze for our employees Cons There are features and flows we wish we could turn off but we've found easy enough ways to work around them. Review Source VR Verified Reviewer General Manager Leisure, Travel & Tourism Used the software for: I used a free trial ### "Great tool to expense tracking and claims. " November 3, 2021 5.0 Pros Vey easy to add a new expense and create reports. Cons I like all the features it has and so far I didn't not get to see downsides. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Review Source Response from Zoho November 12, 2021 Hi, Thank you for taking the time to review Zoho Expense. We're glad to hear that you like all the features and that it's easy to use. Feel free to reach out to support\[at\]zohoexpense\[dot\]com if you have any queries. Regards, Yohvan - Zoho Expense SK Shashikant K. Sales Manager Telecommunications Used the software for: 6-12 months ### "Best Expanses and Trip Management software - Easy To Use " August 16, 2022 5.0 Overall i am happy to use Zoho Expances as it gives user-friendly UI and easy and user-friendly software. without any training, we can use Zoho as its simple and easy. Pros Zoho Expense will have many benefits if you are in sales where you need to manage your day-to-day expenses. Zoho will give a very good user interface to maintain my expenses or upload bills for claims. I use Zoho for all claim-related expenses and this will save a lot of time and energy as very easy to use and claim our expanses Cons I have not seen anything which is not good as per my uses and purpose i feel this is good software for any organisation where they need to manage employee claim Review Source TH Tim H. Owner Printing Used the software for: I used a free trial ### "Great Product" May 5, 2023 5.0 Pros I've used Zoho products in the past and this on keeps up the great software tradition. Cons I Haven't found anything to note. Zoho software is 1st Class! Alternatives considered [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Reason for choosing Zoho Expense Certify did not seem to offer the feature set as well. Review Source AJ Andrew J. Chief Architect Information Technology and Services Used the software for: I used a free trial ### "Zoho Expense - Clean functional UI" January 15, 2024 5.0 Pros Zoho Expense provides a clean intuitive UI, that is bug free and easy to use across desktop and mobile. While this may seem basic, I've used a number of expense management solutions that don't manage to get the basics right. Getting it up and running was easy, although we aren't using any integrations at this point, which is normally where the challenges arise. When you add on that the categorization algorithms seem to learn quickly, and the error rate on OCR is low, it all adds up to a great expense management solution. Cons While the initial trial period is great, working out which plan to land on could be easier if it was possible to explicitly trial the different plan levels. Review Source VR Verified Reviewer Head of Marketing Strategy Entertainment Used the software for: 1-2 years ### "Easy to use" November 16, 2023 5.0 Pros Easy to use on desktop and mobile, intuitive and modern UX. Cons Nothing I can think of right now, I enjoyed using it Review Source Response from Zoho November 30, 2023 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad to know that you love the application and it has helped streamline your expense reporting process. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any queries. Regards, Thanga - Zoho Expense VR Verified Reviewer Director of Technology Education Management Used the software for: 1-2 years ### "Best value for money" January 16, 2018 5.0 Scalability, speed, flexibility and efficiency in expenses reports Pros the users need very basic training to use it (directives mostly). Is very flexible and can be customized. scalable and works great in smartphones Cons The support is very fast and efective, but sometimes we need spanish support by phone and only english is available Review Source Chris H. Producer Events Services Used the software for: 1-2 years ### "Easy “on-the-go” expenses!" June 29, 2019 5.0 While I’m not in love with the latest version of the mobile app, it’s still a tool that I can’t live without when traveling. It makes the headache of handling expenses so much easier! Pros In a company that travels as much as we do, ZoHo Expense has proven to be invaluable. Being able to create projects, reports and add expenses to each while on the road is fantastic. Easy report exporting makes attaching your expense report to final client cost reports a breeze. Both the mobile app and desktop webapp make this platform incredibly powerful for our team of road-warriors. Cons The updated mobile app has a much less intuitive UX/UI. The previous version was much easier to navigate. Review Source KM Kent M. Director of Operations Architecture & Planning Used the software for: I used a free trial ### "Testing for Organization" October 27, 2023 5.0 Pros Mobile receipt uploads, corporate card integration Cons I haven't had a chance to use it enough at this point to comment on this sections. Reason for choosing Zoho Expense I have many other Zoho product, and I a happy with them all. Review Source Peter B. Back Office and Sales Support Apparel & Fashion Used the software for: I used a free trial ### "Zoho Epense, finally something that works" March 15, 2023 5.0 Pros very easy to use and integrates flawlessly Cons speedy scanning of receipts could be improved or better yet batch upload Review Source MS Maitham S. Finance & accounting manager Accounting Used the software for: 1-2 years ### "Zoho User" December 22, 2022 5.0 its very good Pros I liked that I can track all my expenses through on application which helps me in decision making. Cons I liked the simplicity, and the user doesn't need to be an accountant to use it. Review Source Amy H. Owner Information Services Used the software for: Less than 6 months ### "Flow with Zoho" August 22, 2021 3.0 Overall I truly had a good experience using Zoho to start my company was a good one. The Zoho expense could use a bit of tweaking just to get it caught up to where I need to ben Pros Zoho is a really good software platform for small businesses. In the expense area with Zoho Expense , is a great starting software to track money Spent. It does also keep full records for bookkeeping however some of the best features offered are the ones that don’t completely fulfill my needs. This software is no Microsoft however it’s a great place to statt Cons What I liked least ability this software is the file exchange between one device and the other never go smooth. The encryption is first rejected from the other device and that creates more time waste Reason for choosing Zoho Expense I chose Zoho for the rcpen Review Source JG Jonathan G. technican Information Technology and Services Used the software for: 6-12 months ### "Zoho Expense - The way to go for tracking expenses" November 28, 2022 5.0 Its the most pro-efficient software when it comes to keep track of our company expenses. Pros It is easy to use, provides our company with the effortless tracking of our expenses. Cons There are any issues to make me dislike this software Reason for choosing Zoho Expense The price was good and the setup was easy from the start Review Source Casey A. Founder & Tribe Leader Information Services Used the software for: 2+ years ### "Zoho Expense mobile app is flawless for power users" January 2, 2019 5.0 Pros 50% of my "reciepts" are simply emailed and fowarded to the custom email address that Zoho Expense provides me. 50% of my receipts are scanned with my phone and automatically transcribed and uploaded. If you're in the same boat as me, then you need the mobile app to be smooth, accurate, and doesn't require time and clicks. I've tried them all and Zoho's is the best designed one. Cons No cons if you capture all expenses via email receipts or paper receipts that you can snap with your phone. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.