# Page 16 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 16 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 376-400 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NS Nick S. Head of Finance Renewables & Environment Used the software for: I used a free trial ### "Great product - Looking Forward to the Time Savings" May 19, 2023 5.0 Pros The mobile focus and receipt management will change how we operate our business daily. We have so many different AP processes right now by team, and this will allow us to centralize and consolidate, saving everyone time and improving the quality of the information. Cons We have had some struggles with getting our credit card data feed into Zoho - not Zoho's fault at all, but it's typically an added expense and you have to deal with credit card companies or banks whose level of customer service doesn't stack up compared to Zoho's Review Source JR Jason R. Controller Restaurants Used the software for: Less than 6 months ### "Great Features for Low Cost" November 25, 2023 5.0 Pros It is very simple to use and set-up, especially compared to other software we've implemented. It is very simple to upload or take a picture of a receipt and immediately code it and add it to a report for submission. Cons I wish it had more fields for us to be able to not only list employees' departments (Accounting, Operations, HR, etc.) but also their locations. This is helpful for restaurants where employees are in different payroll organization codes. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Review Source Response from Zoho March 28, 2024 Hi Jason, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad that you find Zoho Expense a time-saver. We are constantly working on the application to make it more snappier and feature rich. You would be able to create custom feilds within the application to cater your requirment. Please drop an email to . This would help us to assist you further. Assuring you our best service at all times. Regards, Thanga - Zoho Expense AT Amit T. CBO Information Technology and Services Used the software for: 2+ years ### "Nice app for expense management" September 7, 2022 4.0 Pros Easy of use Cons more functionalities can be provided Review Source VR Verified Reviewer Founder Photography Used the software for: I used a free trial ### "Soho Expense - I wish I knew about it earlier" January 10, 2023 5.0 Amazing, highly recommended for small company owners. Very easy to track expenses and integration with Zoho books makes it magic! Pros Love:- easy to use- mobile app on different OS platforms- integration with Zoho Books- very good recognition of scanned receipts Cons Could be better: - customer support could reply faster Review Source MC Marilet C. Ceo Marketing and Advertising Used the software for: Less than 6 months ### "Best expense reporting system " December 10, 2023 5.0 love the overall experience of zoho expense Pros Extremely easy to use and the auto scan of receipts are making the reporting easy and fast. Cons The rate are expensive and the fact that we can only add a minimum of 3 users and have to pay per user make it expensive Review Source HU Himanshu U. Head of Operations Machinery Used the software for: Less than 6 months ### "Easy expense filing for growing organisations" January 30, 2020 5.0 Very good experience. My users like the app and this work for accounts is automated largely. Pros 1\. Employees can file expenses remotely and do not need be present in office 2. Approval can happen on phone and no need to wait for people to sign in their presence 3. Employees get easy access to pending expenses and cleared expenses 4. All records are easily available online for future references and audits This way compliance, audits and general operations get automated largely and work becomes - easy, quick, paper-free, transparent and data-safe. Cons The only drawbacks are that some users need support in initial period when not people are not very mobile friendly due to lack of understanding of terms and on for expenses without invoice cannot be approved separately which happens sometimes when users spend in some places. If there could be an added approval for invoice-less expenses separately within the report then it would serve an additional audit purpose as well. Reason for choosing Zoho Expense Since I am already using Zoho Projects, Zoho Expenses was a natural option for us. Since Zoho has a plethora of solutions, it provides a single platform to connect my whole organisation. Review Source KP Kearan P. Office Manager Religious Institutions Used the software for: Less than 6 months ### "Expense Organising For Dummies" May 13, 2024 5.0 The easy to use interface makes it exceptionally easy and quick to learn your way around it. Pros It's the best expense tool I've used to date. For our church organisation, it's straightforward to use. We're still building up our tech savviness and this app is generally straightforward to use. Cons No Cons other than it not picking up our local currency from time to time. But I can always go in and change that. Review Source MS Majid S. COO / Co-founder Retail Used the software for: Less than 6 months ### "Perfect for small business" May 9, 2023 5.0 I love it because it is free and as you grow you might need the premium features but for a small business it is the best. Pros Easy to use and great to work with.Accounting and bookkeeping with the integration with Zoho books. Cons There is nothing that I dislike about Zoho Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Pricing Review Source Dejan L. CEO Events Services Used the software for: 1-2 years ### "Easy to use and modern UI" July 29, 2019 4.0 I am very satisfied with the product overall. There are some things that needs improvement but they are minor problem. Pros this software is very easy to use, it has most of the feature I require. It is nicely integrated with Quickbooks I use. Cons Mobile app is not showing original currency as total currency but all items are converted to your base currency. This was working in the past, so I don\`t why it just disappeared. Reason for choosing Zoho Expense It is much simpler and modern tool Review Source VR Verified Reviewer QA Automation Engineer 3 Computer Software Used the software for: 6-12 months ### "Zoho Expense better way to create and manage expenses " June 26, 2022 5.0 Overall zoho expense is an easy to use software . Pros Creating expenses and adding to reports. And the approval workflow Cons Sometimes after adding the expense to report, submit for approval it still shows as not submitted. Review Source KLN K Lakshmi N. Director - HR Information Technology and Services Used the software for: 6-12 months ### "Ease of Use" December 2, 2022 5.0 Very good and positive Pros the feature of reading an invoice by the system which it uses to pre populate the the expense fields is a big help. the system can just scan the invoice and picks all critical data helping in quick submission of expense report Cons Probably the UI can be more intuitive and based on current trend. Reason for choosing Zoho Expense This is due to the bouquet of products which are fully integrated. Review Source oO olugbenga O. Chief Information Officer Internet Used the software for: I used a free trial ### "Great app for expense management and approvals" December 24, 2022 5.0 Timely approvals and decision-making on purchases, reimbursement, and travel expense. These are critical matters in our business. These are fully taken care of easily by Zoho expense Pros The software is feature-rich, especially for the price point. Intuitive and simple Cons Yet to see any downside to this module. Review Source MK Mariya K. Owner Real Estate Used the software for: 6-12 months ### "Such an easy to use app to scan & track checks" March 7, 2024 5.0 Pros Scanning checks! So easy and quick. Highly recommend. Cons I just used it for checks and I am very happy with it. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) I canceled Zohoone because my community and coaching group are using GHL. Review Source VR Verified Reviewer Vice President, Sales and Marketing Machinery Used the software for: 1-2 years ### "Great expense platform tied to CRM" January 2, 2019 5.0 Has been good for managing expenses of large groups of people. Pros Zoho Expense is extremely easy to use. Particularly like that it is tied to contacts in our CRM account. We have been on it for quite some time and it works well. Cons So far don't have any issues with Zoho Expense. Review Source SP Shakeel P. Finance Director Food & Beverages Used the software for: I used a free trial ### "Good Value for Money" October 4, 2020 4.0 We needed to move to a better expense management software (previously using googleforms) which would allow a clear audit trail of approval + direct integration into Quickbooks. Zoho Expense has solved this issue for us very well - and for an affordable price. Pros Fairly straight forward to deploy - team needed a bit of training but picked it up quickly. Best feature is that staff can see balances owed. From an finance manager perspective, the integration with Quickbooks is excellent. Cons There is a steep learning curve and the concept of reports is a bit unclear for junior staff. Occasionally the app stops working. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense Price + value for money Review Source Response from Zoho October 14, 2020 Hi Shakeel, Thank you for taking the time to review Zoho Expense. We're glad to hear that the software has helped solve your expense reporting problems. We understand the learning curve involved and have prepared training guides and videos that you can share with users to help them get started. Kindly write to us at support\[at\]zohoexpense\[dot\]com so we can assist you further with this. Regards, Yohvan - Zoho Expense VR Verified Reviewer Ecommerce Business Development Director Used the software for: 1-2 years ### "great tool to any company" November 13, 2017 5.0 Pros easy to use, none of our users had any problem getting used to using it and it is very intuitive. Great! Cons still needs some features. Being a relatively new software within a field of activity in which so much customization is needed, we miss some features. Review Source NK Naomi K. Project Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy, affordable, simpler credit card reconciliation." April 3, 2019 4.0 Implementing Zoho Expense has saved our accountant a great deal of time and effort. She used to manually enter staff's credit card expenses into QuickBooks, but now she can import them easily. There are a few functionalities we wish we had (and hope will come at some point in the future!), but customer service is super responsive and helpful whenever we've had questions or issues. Pros User-friendly interface and easy-to-use mobile app; direct link to credit card statements ensures we are not missing any transactions. Syncing with QuickBooks makes monthly reconciliation much easier for our accountant - much less manual entry needed. From the admin side, it is great to access reports to view spending trends and habits among staff; helps with budgeting. Cons It would be great if the receipt / credit card transaction syncing worked a bit differently - currently we have quite a few staff who get overwhelmed by the end of the month from duplicate expenses. We have included in our training that they should add receipts as soon as the expense in incurred so that Zoho can match things properly, but that is not always feasible. It would make it easier if expenses created from receipts automatically linked to credit card expenses, even if they were added several days after the credit card feeds pull in. Another improvement would be more customization within different profiles. Besides being able to limit which categories are shown, we would love to be able to limit which classes, customers, etc are shown depending on which profile a user is associated with. Review Source Geoff H. CEO Telecommunications Used the software for: 1-2 years ### "Most useful software I have used in years" May 15, 2018 4.0 time savings Pros so easy to scan receipts and then allocated them to the right accounts. i never lose a receipt, i pay then take a photo on my phone. Cons sometimes the credit card interface is a little clunky link to CIBC fails. mostly CIBC security measures. Review Source JL Joyce L. N/A Individual & Family Services Used the software for: Less than 6 months ### "Don't have anything to compare this with..." October 14, 2021 4.0 Pros The ability to see all the expenses in one place and filter them is good. The reports, although I haven't used them a lot. Most likely I would like Zoho Expense better if I've used it a bit more - it does take a lot of trial and error, and I didn't quite get to the point where it was automatic. Cons Many of the options didn't work with how I've already been using my receipts, despite the many choices. It also varies according to which store the receipts came from - different methods work with different vendors. Review Source Response from Zoho October 28, 2021 Hi Joyce, Thank you for taking the time to share your feedback about the application. Zoho Expense does come with Autoscan that fetches information from receipts automatically and enters it for you. You can also automate the expense reports so that they are created and submitted for you by the application on a scheduled basis. Kindly reach out to support\[at\]zohoexpense\[dot\]com if you would like to know more about these features or if you have any other queries/requirements in general. Regards, Yohvan - Zoho Expense MC Maria C. VP Administration Staffing and Recruiting Used the software for: Less than 6 months ### "Cheers to Zoho Expense" July 5, 2022 5.0 My overall experience with Zoho Expense has been exceptional. I find that the chat function gives me quick answers. We are going through a learning phase on how to manage duplicates (which is pretty easy once you know what to do) but I would like to clean up the accounts of my users when they submit duplicate expenses after a report has been accepted and this functionality does not exist. Pros What I like most about the software is its ease of use. I used the trial period to get it set up for my users and we had no issues getting my users up and running. Cons The administrator has a lot of control but as the administrator, I want more control. My wish list would include the ability to manage and delete duplicate and failed receipts that linger on my user's accounts. Reason for choosing Zoho Expense It was a referral. A COO of another company made me aware of Zoho Expense and told me that his company had put Zoho Expense on its shortlist. I am unsure whether they have made the shift yet. Review Source Nam N. CEO Marketing and Advertising Used the software for: Less than 6 months ### "I've tried them all, this was best for our specific use." March 13, 2022 5.0 We move really fast as a small service business. Forwarding receipts to email make sure all receipts are accounted for. Pros The email forwarding to capture expenses for Zoho was the best experience out of the bunch. It did a good job of scanning all the data and accurately converting it. Cons Due to Zoho's numerous products, sometimes it's hard to know where to log in. Bookmark it and it won't be a problem. Review Source JG Jose G. Design Design Used the software for: 6-12 months ### "Recomendable" December 16, 2022 5.0 Buena y de gran ayuda en el trabajo diario Pros Su capacidad de gestion de facturas es muy buena eficaz y rapida Cons Algunas opciones no quedan claras pero se entienden Review Source VR Verified Reviewer Freelancer Information Technology and Services Used the software for: I used a free trial ### "A good solution to record expenses" July 30, 2019 4.0 Pros • Auto-scan receipts • Multi-currencies (also supports Bitcoin) • Card transactions import • Possible to split an expense if different categories • Bulk add expenses • Multiple ways to import receipts (email, cloud storage, mobile app, web app) • Possible to add custom fields and tags in the expense form • Multi-lingual • Possible to edit the list of categories (also supports multi-level sub-categories) • Integration with Zoho Books and other third-party services • Flexible reporting Cons • Some import files require a pre-conversion in Excel • The list of auto-import cards is limited mostly to US issuing banks • Not possible to assign an expense to multiple reports (need of a proper accounting software for that) • In order to include expenses into the stats, these need to be included in a report and this report needs to be submitted and validated • It is not possible to add new expenses to a report that has already been validated. To do that, the report needs to be rejected first. • It is not possible to search expenses with a Paid Through account filter Review Source VR Verified Reviewer Co Founder Used the software for: Less than 6 months ### "Great tool for our spread out team" May 16, 2018 4.0 The receipt scan feature is great and also ease of use Pros We are company that's spread across multiple cities and therefore the ease of submitting the expense reports for my team is fantastic. The really greate feature is the receipt scan, it is one of THE MOST useful function as it reads the receipt VERY accurately and has it ready for us to fill in the additional details. My team has actually run out of excuses why they cannot submit expenses on time. With Zoho expenses, we have now mandated that all resources should submit their expense within 1 week of trip completion. We plan to reduce this to 1-day. Cons The advance and reimbursement features seems to have some issues. It does not allow me to adjust an advance against multiple Expense reports. Review Source KL Kristopher L. CEO & Principal Consultant Pharmaceuticals Used the software for: 6-12 months ### "Great Product! Easy to Use!" December 2, 2020 4.0 Pros Overall the product is very easy to use; I really like being able to scan receipts to automatically generate expense line items. Cons There is nothing I really dislike. I would say the reporting function could have a higher level of configurability to make it more useful. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Cost and Ease of Use Review Source Response from Zoho December 14, 2020 Hi Kristopher, Thank you for taking the time to review Zoho Expense. We're glad to hear that you find the product easy to use. We would love to hear more about the level of configuration you are looking for in the reports. Kindly share your feedback to us at support\[at\]zohoexpense\[dot\]com. 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