# Page 17 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 17 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 401-425 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SP Sourav P. CEO Food & Beverages Used the software for: Less than 6 months ### "The best expense tracking solution for startups" June 29, 2022 5.0 My entire team has moved to using zoho expense and it has simplified the entire reimbursement process. Pros We loved the ease of using part of zoho expense as well as the comprehensive features and attention to detail Cons The expense reporting feature seems a bit redundant Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zoho Expense Ease of use Review Source TH Tony H. Admin Financial Services Used the software for: I used a free trial ### "Amazing platform for expense tracking for Middle size company" July 8, 2021 4.0 Pros Receipt scanning is very convinient and effective. it tracks all the details of the receipt and update in the system, no need to manually type in the details. Cons We need the receipt copies to be print on the same sheet of paper for accounting purposes. Still exploring if Zoho Expense has this features. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Cheaper Review Source SV Shankar V. Founder & CEO Information Technology and Services Used the software for: 1-2 years ### "Very user friendly and value for money" February 10, 2020 5.0 Simply great. Pros My Company uses Zoho Books. We got some free licenses for Zoho Expense, which are really worth their weight in gold. My team and I do incur a lot of expenses on a daily basis and this is one of the best ways to keep track. I have sold way more expensive expense management solutions in my career and this one is right up there. The mobile interface is sleek, can take snaps of the receipt and fill in your expense right away or scan and send them to your Zoho email for auto-generation of the expense. Cons There is nothing not to like in this software. That said, I haven't seen or tried the splitting of bills between colleagues or splitting expenses between multiple profit centers. Reason for choosing Zoho Expense Zoho Expense bundled with Zoho Books is an unbeatable combination. You can bill expenses to customers directly and reflect the journal entries directly in Zoho Books. This is a must-have software for any startup of small scale enterprise. Review Source CG Claire G. Administrative Manager Utilities Used the software for: 2+ years ### "Needs some work" January 31, 2022 3.0 Pros Not much, sorry. I've used better products. Cons Clunky to use and not intuitive. For example, cannot switch between the four people I do expenses for without going back to my profile every time. Search function doesn't work so it's difficult to find historic charges. Just not a smooth and intuitive platform. Review Source Response from Zoho February 15, 2022 Hi Claire, Thank you for taking the time to review Zoho Expense and share your feedback. I have passed on your feedback to our team who will look into enhancing the delegation feature and making it easier to use. Also, please write to us at support\[at\]zohoexpense\[dot\]com and let us know more about any problems you are facing. We'll be happy to help you. Regards, Yohvan - Zoho Expense VR Verified Reviewer Founder Professional Training & Coaching Used the software for: 1-2 years ### "Easiest Expense report platform I have used." October 2, 2018 5.0 Great! Pros Ease of use and clarity for accounting purposes. I've used expensify, quickbooks, replicon, and a few others and this is the simples one I have. Cons Being able to generate reports by currency and tax rates would be good. Review Source SHARON C. designer Design Used the software for: Less than 6 months ### "Zoho Expense is the perfect tool for busy travelers" March 29, 2019 5.0 Zoho Expense for tax and accounting purposes is a fantastic and an cost effective way to keep up business travel, mileage for local travel for consultations and installs; at least for me. This is can be set up for you and for anyone else you have hired. It allows direct accountablity and a solid paper trail so that everything is done by the book. Highly recommend for small businesses. Pros The set was very straight forward and you have the opportunity to customize it for your needs. I have tradespeople I work with to and from jobs and recording mileage for reimbursement is key. Also when I travel for business for trade shows, it is an invaluable tools to keep track of receipts for travel when tax time comes around. I love the integration with quickbooks and my bank. You can customize it for your particular business, big or small. It doesn't have to be intricate and there is always help when setting up and there is a tablet and phone app so everyone can record their mileage, air fare and incidentals. Cons The learning of the actual software can be a little much, but with support online and via phone. You finally learn and you're able to train others. Review Source JS Jorge S. President Machinery Used the software for: 1-2 years ### "I've recommended it to just about everyone I know " October 3, 2019 5.0 Pros How easy it is to use and how accurately it recognizes all fields from pictures of very differently formatted receipts. Captures with poor light, skewed, receipts with wrinkles and hand scribbles, etc. It can handle it all. The Optical Character Recognition is soooo good that I'm convinced there has to be a team of human "last pass" checkers helping the OCR to accurately populate all fields. I don't know how they do it, all I know is that after more than a year of use I think I've had to manually enter or fix fields for only a couple of receipts. I take the receipt picture and done. I also love how easy is to assign a receipt to a given expense report. I can scan all receipts at once and later create the different expense reports (per job or category, etc. ). Later I can quickly go through the receipts and click this one belongs to this report, this other to that one, etc. Cons I honestly can not think of any cons. Review Source BB Bharat B. Finance Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Zoho Expense: Best mid-budget Expense Management Software" March 2, 2022 5.0 Pros Easier to upload receipt and maintain expense based on categories. Seamless Approval Process Cons Not any as of now which we think of at this stage. Review Source DM Diogo M. IT Director Information Technology and Services Used the software for: 1-2 years ### "Speed of upload" March 11, 2022 5.0 Giving me more time for other things!! Pros Easiness and integration with other applications Cons I don't have any bad comments related to this software.... Reason for choosing Zoho Expense no Review Source Sanil C. Chief Executive Officer Music Used the software for: Less than 6 months ### "Amazing value for the best expense software I've used" May 8, 2020 5.0 Pros \- Incredibly easy to use, even for our employees who have never used expense platforms before. - Great mobile app. - Easy to integrate direct ACH payments for reimbursements, and corporate card streams. Cons \- Would love an integration directly to our G Suite directory, but for now we need to separately invite users. Alternatives considered [Emburse Spend](https://www.capterra.com/p/248242/Emburse-Spend/)[Expensify](https://www.capterra.com/p/97594/Expensify/) Review Source MJ Melissa J. Operations manager Wireless Used the software for: 1-2 years ### "Zoho expense" November 2, 2022 4.0 Overall great despite one, maybe two, minor annoyances. Pros More basic layout, not too many extraneous features and settings I'll never use. Pretty intuitive and user friendly. Makes finding, editing, and creating new expenses easy. Cons When you take a picture of a receipt using mobile upload in the app the photo saves to the device, but I don't need a copy once it's in the app the saved photo just takes up storage space on my phone. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Price Review Source VR Verified Reviewer IT Manager - Finance Systems Maritime Used the software for: 6-12 months ### "Rapid Deployment" May 15, 2018 4.0 Pros The software is generally easy to use in either mobile or web versions. It also complies with our policy that "If it is not in the cloud, it is not allowed". Cons There are certain limitations on the customization of forms. There is also an instance that when a user is tagged as an approver, his/her Payment Advance is being approved automatically. Review Source MV Morne V. Systems Admin Logistics and Supply Chain Used the software for: 6-12 months ### "Very good and not expensive" December 16, 2022 5.0 Zoho is fantastic, user friendly, and the customer service is very good Pros More affordable than the competitionMore features out of the box Cons None to be honest, I just love Zoho, they are very good Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Expense Better features, better integration capabilities Switched from [Xero](https://www.capterra.com/p/120109/Xero/) More features and better pricing Review Source VR Verified Reviewer Accountant Construction Used the software for: I used a free trial ### "Good Application " March 17, 2024 4.0 Good but costly. These are basic level or entry level apps. should be free with whole package Pros Very easy to use. Very fast intergrations Cons Didnt know it is not included in zoho premium version Reason for choosing Zoho Expense easy to use. highly intergrated but expensive compared to tally Review Source Jason H. Managing Partner Marketing and Advertising Used the software for: I used a free trial ### "Zoho for the win" May 23, 2024 5.0 Pros It imports my expenses from my corporate forms of payments and automates the process. Cons There doesn't seem to be a receipt guarantee like competitors have for transactions that are imported from linked banking/credit card accounts. This would be helpful for when I forget a receipt or lose it. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Review Source IM Ildefonso M. Managing Director Hospitality Used the software for: 1-2 years ### "Fine but could be better" April 17, 2018 3.0 Integration with other Zoho Solutions Pros Free version for a small or individual is more than enough but probably will end up having the whole Zoho Package and pay for it, which is OK and depending on needs recommended. Support replies within few hours but not always provide solution. Cons User interface is not friendly. Some features not working properly. Receipts not always printed on report or bad quality. Text recognition could be much better. When taking pictures of receipts does not recognize edges automatically like other business card scanners or scan to PDF apps. Review Source CB Carl B. Church Administrator Religious Institutions Used the software for: 6-12 months ### "Just what we needed" July 22, 2020 5.0 The sales team responded immediately. The trial period was long enough to make a confident decision on the purchase. Customer support follows up in a timely manner. Pros The mobile app and the ease of set-up and use of most features. If I have questions customer support responds in a reasonable time-frame. Integration of Forte has made reimbursements a simple task, unlike our prior paper trail, copies, handwritten process and now we don't have to print checks!! Wonderful. Cons The corporate credit card set-up was difficult for me. Likely my problem... I'm 63 years old. At times I don't understand the "non-native American English" speaker's accent. Great people, but the accent is tough to catch. Reason for choosing Zoho Expense Ease of use, quick sales and support, and price Review Source Ian C. Director, Client Strategy Marketing and Advertising Used the software for: 6-12 months ### "ZOHO is Awesome" December 26, 2018 4.0 Pros We love Zoho. We use their entire business suite. ZOHO expense helps our executive team better manage our accounting. Bulk Add allows for batch uploads. Almost automated process with very little data manipulation. Cons It is a bit more expensive than some of the other expense tracking and cloud accounting, but it is worth it. Review Source AD AC D. CFO Information Technology and Services Used the software for: 2+ years ### "Zoho is the Accounting Software for entrepreneurs of today!" October 30, 2018 5.0 Zoho Customer support is top notch! always there to help Pros Zoho is extremely easy to use. You do NOT have to be an accountant or a computer genius to use it. The expenses module is an easy way for you to keep track of your travel expenses as well as your employees. And that is my favorite module to use! Books module is also very easy to use and we can easily see the net profits of the company. The reporting functionality is simple and to the point. Cons It still has a few features that could be improved. the opportunities are all there it just needs to be expanded. i.e more filters, more customization Review Source VR Verified Reviewer Executive director Food Production Used the software for: I used a free trial ### "First experience ZoHo expense" December 22, 2023 4.0 Good first experience. The programme looks promising for future use. Pros Integration between mobile and PC, and the easy user interface Cons The automatic scanning of receipts. It takes time and is inaccurate. I would like to be able to turn it off entirely. Alternatives considered [SRXP](https://www.capterra.com/p/167897/SRXP/) Reason for choosing Zoho Expense SRXP requires a minimum of 10 users, and we are smaller than that Review Source BS Brandon S. Connection & Students Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Best Expense Tracker" March 9, 2021 5.0 Great experience! Pros I love the ease of use of this product. The interface is awesome and streamlined. The app makes tracking expenses so easy. A must with the product is the chrome extension which allows you to take a screenshot of your online purchase and it scans it to the expense report. So no more importing pictures. The other pro is the email forward too in email. Cons I haven't found a con with this product. All the issues I have found have been customized for my preferred settings. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) The monthly cost and the interface. Review Source BC Brittany C. controller Construction Used the software for: 1-2 years ### "ZOHO CRM user and EXPENSE administrator" March 16, 2019 4.0 Pros One of my responsibilities is to oversee the AP function and expense reporting is by far one the most tedious aspects. ZOHO helps alleviate a bit of that headache with their online and mobile app platforms that allow users to upload and submit information electronically. More over, ZOHO has the capability to export their information in far more detailed fashions then other desktop and mobile applications including AMEX and Citi. I also like the approver and reminder functionality the app enables for the management team. For example, we can set a reminder for the user when something is "unexpensed" after a period of time. Then they expense it and the approver is then reminded when something is "unapproved" after a period of time. Cons The set up can be difficult. I wish they would offer various basic set up templates you could import or copy and then edit for company policies. Review Source DM Daniel M. Director of Finance Legal Services Used the software for: 6-12 months ### "do not use" February 28, 2022 1.0 Pros None -- honestly the worst expense software I've ever used Cons Where to begin... - doesn't pull in all transactions from Amex - constantly breaks - not easy for employees or admins to use - customer service employees are nice but not helpful because the product is awful Review Source JP Jennifer P. Vice President, Finance and Administration Non-Profit Organization Management Used the software for: I used a free trial ### "Trial review" October 3, 2022 5.0 We did a short trial period and seemed to have everything looking for in an app-based expense reporting product. Pros The product was easy to use. We are a small company and were looking for a cost-effective way to streamline our current process. Cons The setup was a little confusing. Trying to incorporate our current policy and utilizing QuickBooks sync Review Source VR Verified Reviewer Associate Consultant Computer Software Used the software for: 1-2 years ### "One of the best Expanse management tool out there!!!!!" August 25, 2018 4.0 Overall very good expense management tool comes free for 3 users. Pros Very good application to manage all the expenses especially if your employees travel lot keep track on the expanses Mobile application is user friendly and easy to use, very less fields and fast processing as compared to web interface Also has currency converter feature to calculate international expanses. Cons Mobile application hangs or crashes sometimes while uploading large files more than 7 MB Advance management feature required. 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