# Page 18 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 18 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 426-450 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use mO matt O. Consultant Oil & Energy Used the software for: I used a free trial ### "New user review" September 1, 2021 5.0 Really happy with this app. It makes running my business that bit easier. Pros Lots of packages are available to users to records expenses. Zoho expenses is easy to use, keeps track of expense claims, creates reports to support invoicing. The best thing is it's just so easy to use. Cons I've not found a con yet. The app meets all my needs. Switched from [FreeAgent](https://www.capterra.com/p/122008/FreeAgent/) Freeagent can record expenses but getting a cohesive report to make a claim is very difficult if not impossible. Review Source Felecia C. CEO Arts and Crafts Used the software for: I used a free trial ### "Worth a Try" August 9, 2021 4.0 Pros I love the ability to make categories with their own separate coding for different expense items. It makes keeping track of things that much easier and it's user friendly for staff and employees. Cons It's a bit unorganized on some things, and it doesn't translate as well from PC to Mobile. Review Source VR Verified Reviewer Director of Risk Management Health, Wellness and Fitness Used the software for: I used a free trial ### "Zoho's Best Expense App" December 11, 2019 5.0 Zoho's Expense is overall excellent. I really like this product. I will recommend this product to my friends business. It is simple and easy to use. Pros This software removed huddle for businesses. The Auto Scan is the best solution for recording expenses receipts. It is very simple when you have a chance to see the demos. Cons The Manual Receipts Entries are the least that I did not like much about this software before the I can switch it to the Auto Scan. However, I really like this product. It will save headache for companies. Alternatives considered [Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Zoho Expense The Team Support, Auto Scan & fuctionality Review Source VR Verified Reviewer Clinical Manager Used the software for: 6-12 months ### "Works really well for our startup. We especially love the phone app!" May 16, 2018 5.0 Low cost, simple expensing for our small company. Pros We like the autoscan function, workflow rules, correlation of expense reports (we don't pay through Zoho). Cons We had some struggles with accounts at the beginning when multiple people were testing things out, but that has been fully resolved. Review Source David A. Fitness Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent option for small business and independent contractors" December 14, 2022 4.0 I really dislike anything related to accounting, so finding an option that allows to keep my business expenses tracked with easy and facilitates how y handle, review and use that information has been quite helpful Pros It's really easy to keep track of expenses and manage the information, maintaining different types of expenses in a very convenient way. Cons It could get some improvements in the UI design and functionality Review Source Response from Zoho January 11, 2023 Hi David, Thank you for your valuable feedback. Zoho Expense primarily caters to employee expense management and reimbursements and hence you might feel that it does not meet your complete accounting needs. We would like to know more on where you feel this way and what are the features or UI improvement you are looking for. This would help us in enhancing the application as well as providing the best possible workarounds. Please drop an email to and we can take the discussion forward. Awaiting your response. Regards, Nikhil Raj T - Zoho Expense SW Stanisha W. Business Owner Real Estate Used the software for: I used a free trial ### "Decent software" April 28, 2022 4.0 It was decent. I do a lot more for my business and that is why I switched to another software. I do believe this software will benefit someone who is just starting out. Pros I like the cost of the software as it is competitively priced against it’s competition. Cons It does not have as many features as I would like. It may be good for someone who is starting out. Review Source Response from Zoho May 3, 2022 Hi Stanisha, Thank you for taking the time to review Zoho Expense. We would like to know more about the features that you are looking for so that we can assist you with setting up the same if possible. Kindly write to support\[at\]zohoexpense\[dot\]com so that we can help you further. Regards, Yohvan - Zoho Expense Kent B. President, CEO & Executive Consultant Computer Software Used the software for: 1-2 years ### "Zoho Expense - Improves Vacation time!" August 31, 2018 5.0 Simplifies processing travel reporting and handling of paper receipts. Easy to use on mobile phone or desktop...anywhere, everywhere! Pros It is so simple to use. Saves me many hours of processing consultant travel reports. I no longer touch 'paper'. And, the best part...a nice consistent pdf format with my logo, accounting, and scanned receipts for my clients. My consultants love it! And, asked me...where has Zoho been all my consulting life! Cons I like everything. There was nothing I did not like! Review Source VR Verified Reviewer Digital Inclusion Manager Information Technology and Services Used the software for: I used a free trial ### "Switching to Zoho Finance" November 14, 2019 5.0 Interface and user experience is good and easy to navigate. Instructions and tips are well placed and creating your first report and adding users is not a difficult task. Going to trial to see if we can move to a full roll out. Pros I like the many options for submitting an expense and the ease at which you can do this instantly or store expenses for categorization and submission later on. It is intuitive and covers pretty much all the aspects I need for financing a range of employees both office based and remote workers. Cons I would like to see the option of being able to create different report templates for different employees who have varying circumstances, e.g company or personal car. You can do this by creating separate company policies for individuals but that is not overly clear. Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Reason for choosing Zoho Expense easy to integrate into our current systems and procedures Review Source K Siba Sankar S. Assistant Manager Finance Account Education Management Used the software for: 6-12 months ### "Its a first application i used, where Support team is well trained and their response also very good" May 17, 2018 4.0 More control over Expense approval process Pros Uninterrupted service, except two times we had to not use for 3-4 days due to some technical error. Cons Reporting's needs to be more useful, and reminder need to be sent to those approver who have reports pending for approval. Review Source MT Mark T. General Manager Financial Services Used the software for: 2+ years ### "Usage" October 2, 2019 5.0 I have been using Zoho expense for 5+ years. I test another product but always comeback. E Easily the simplest product against its peers Pros Very easy to use and uncomplicated. Sensible layout and easy to follow. Cons Not a great deal to dislike. If there is 1 criticism, not much colour, but the new version seems to have addressed this. Reason for choosing Zoho Expense Very easy to use and uncomplicated Review Source Silver Tree G. owner Management Consulting Used the software for: Less than 6 months ### "Works " February 1, 2021 5.0 Pros Same functionality as big-name competitor Cons Nothing yet that has not worked. Still have not used all functionality Review Source Response from Zoho February 2, 2021 Hi Silver, Thank you for taking the time to review Zoho Expense. We're glad to hear the software works for you. Kindly write to support\[at\]zohoexpense\[dot\]com if you have any queries or suggestions. Regards, Yohvan - Zoho Expense VR Verified Reviewer Project and Events Manager Civic & Social Organization Used the software for: Less than 6 months ### "Zoho Expense has made life so much easier!" May 3, 2024 5.0 Pros Our expense reporting used to be awful and managed via manual spreadsheets. There are so many great things about this tool but even just the receipt scanner and ability to add those pictures to our expense reports alone makes the tool worth it Cons Honestly have not had any issues thus far. I saw a few of the other cons mentioned and would have to disagree with their issues. Review Source AK Andrew K. Stakeholder Strategy Aviation & Aerospace Used the software for: Less than 6 months ### "Expense software that’ll make your life easier. " August 4, 2023 4.0 Pros Easy easy easy to upload receipts, auto scan them, and create an expense report. Cons Sometimes if the internet connection was wonky, it’s not always clear that the upload was successful. It also seems like the Expense and Books should more intuitively integrate in the future. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) I was looking for something more robust and more intuitive. Review Source Stefano M. Country Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Best Expenses Management SW" August 2, 2019 5.0 I manage a company in the US from Italy. Zoho Expense helps me with the trip's authorization and the travel expenses control/review. Before using Zoho there was a mess with advance payments and/or late reimburses; a lot of excel files and no organized information. Now I can authorize the trips, keep track of the different expenses and the employees are happy because it's easier to report the expenses and they're reimbursed with the first paycheck after they submit the request. All of that remotely with 7 hours timezone difference. Pros Easy set up as an administrator Easy user interface Cons recognition of the receipts uploaded by the app a little slow. some minor inaccuracy in receipts recognition Reason for choosing Zoho Expense Easy to set up and use. Review Source BD Bill D. Owner Information Technology and Services Used the software for: 6-12 months ### "Nice app to manage expenses" April 7, 2023 5.0 I am generally happy with the app and appreciate it integrates to Books; just need to schedule time I guess to understand exactly how that's intended to work. Pros I like having the ability to enter expenses through the App and manage my receipts when entering Cons I didn't see how to fully integrate this to Zoho Books for reimbursements. I made one reimbursement but don't think it was properly records in Books. Review Source TF Teresa F. Administrator Religious Institutions Used the software for: Less than 6 months ### "Great Receipt Tracker" May 24, 2019 4.0 Pros We use this to keep track of all receipts for our employee debit card holders. They record all their expenses, and we have set up Zoho to compile a weekly report that automatically batches them for me to review and enter into our financial software. It has vastly improved the timeliness of getting receipts turned in, and decreased the rate of lost receipts to almost zero. Although we aren't using the software exactly as intended (as a way to report business expenses on a corporate credit card), it is working well for us and has the right price point. Cons I attempted the Quickbooks integration and it worked but for the way we are using the app it won't work to integrate because it forces me to choose a credit card account in our books to pay the expenses. It would be amazing if we could assign it to pay the expenses from our checking account, as this is what is actually happening due to debit cards. As is, I had to disable the integration and go back to manually entering. Review Source VR Verified Reviewer Bookkeeper Real Estate Used the software for: I used a free trial ### "What I like about Zoho Expense " September 21, 2023 5.0 Pros Ease of use and it is a user-friendly software. Cons I had a not-so-good experience with the currency option. I could not change the default currency even if I already categorized the transactions to a different currency. Review Source RP Rajeev P. Director Food & Beverages Used the software for: 1-2 years ### "Easy to use" February 2, 2021 5.0 Pros availability of mobile apps very good dashboard view Cons some confusion in expense categories sync between zoho books and zoho expenses Review Source Response from Zoho February 3, 2021 Hi Rajeev, Thank you for reviewing Zoho Expense. We're glad you like the mobile application and the great dashboard. Kindly write to support\[at\]zohoexpense\[dot\]com if you face any difficulties with the software. Regards, Yohvan - Zoho Expense VR Verified Reviewer Head Startegy and Marketing Program Development Used the software for: I used a free trial ### "Solid expense management " December 22, 2022 5.0 Excellence experience so far Pros The software has simple interface and plenty of functionalities Cons Complete integration with G Suite would be highly appreciated Reason for choosing Zoho Expense didn't try others Review Source DR David R. CEO Construction Used the software for: Less than 6 months ### "Where have you been all of my (business) life?" December 14, 2020 5.0 Pros What I like most about Zoho Expense is that it has transformed my expense handling for my multi-office business by making it more efficient to process AND by treating our employees better. It's a win-win all around. I also love that we can handle our per diems through the system as that has always been a challenge in my company. Cons So far, I have not found any areas that I would say are "missing" for us. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We were 20 years behind the times and I finally realized we needed to get this "fixed"! Review Source Response from Zoho December 21, 2020 Hi David, Thank you for taking the time to review Zoho Expense and share your experience. We're glad to hear that Zoho Expense has transformed the expense reporting process for you and your employees. If you have any queries or assistance required, do feel free to write to us at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense Tejas G. Associate Security Consultant Information Technology and Services Used the software for: 1-2 years ### "Excellemt expense management tool." October 2, 2018 4.0 Easy to use and manage expense management tool. Pros This tool could be very useful in organizations who need to keep track of their employee expenses. This tool can also create the report in easily understandable format of the expenses. It also has mobile application which syncs to manage the expenses in handy, the application can run on both IOS and android operating systems. Cons The mobile application does not support large files typically over 7 MB’s such as photos and documents. Review Source james B. Quality Assurance Specialist Information Technology and Services Used the software for: 6-12 months ### "Zoho Expense review " June 5, 2023 5.0 The reporting and analytics features of Zoho Expense are considered robust, providing users with a clear overview of their expenses, spending patterns, and insights for better decision-making. Pros I like the Zoho Expense the most its very user-friendly interface, Receipt scanning, Reporting, and Analytics. Cons The least about Zoho expense is the Mobile application. Review Source Yadira B. HR Manager Real Estate Used the software for: 1-2 years ### "Mostly good " June 15, 2020 3.0 Pros I like that we have one place to collect and produce expense reports. I like that you can sync credit card charges to Zoho. Overall it works for our purposes. Cons I'd like to be able to choose which card(s) under our company credit card account I want to sync. Also, I'd like to be able to place a receipt in the receipt inbox, merge it with the expense that was sync to my Zoho account then place it in the proper expense report. Review Source SN Sudheendra N. Director Construction Used the software for: 1-2 years ### "Simple to Use even on Mobile" March 28, 2020 5.0 Very useful especially because of its direct integration with Zoho Books Makes it easy to track all petty expenses Pros No training required, get operational and be effective in tracking spending by the team right from day 1. One interesting thing that it offers is Receipt OCR, found it quite cool and pretty good in interpretation. Cons Minimum 10 users is actually not necessary, could have been a little lesser in terms of affordability like Zoho Books Review Source AA Armando A. VP of IT Utilities Used the software for: 2+ years ### "Inexpensive expense management with excellent feature set" October 22, 2018 5.0 Great application. Easy to use and administer. Right mix of features including mobile apps. Great value for the price. Pros Although price is what drew us initially to consider Zoho Expense, its the features and functionality that has kept us as a customer. We originally used Concur and found it to be too cumbersome and far too much for our needs. Zoho Expense fits our needs, and budget, much better. Cons The inability to have users able to enter or create expense requests on other behalf. Although this feature is in the pipeline now. 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