# Page 19 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 19 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 451-475 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Project and Brand Management Consulting Financial Services Used the software for: 1-2 years ### "Easy to use" September 10, 2018 5.0 I use Zoho to capture reimbursable expenses for our small business. Pros Zoho is very intuitive, but when I have a questions, I am usually able to get answers quickly. Cons The software works well for our needs. The hardest thing to figure out was some of the integration with Zoho Books to align expenses categories and reconcile correctly, but once I figured these issues out, it has been very easy to use for expense tracking on our business. Review Source AC Adda C. H/R Entertainment Used the software for: 2+ years ### "super simple to use and very helpful" August 31, 2018 4.0 Love it - we are a multi- zoho project using company. the products work well, staff is happy, we are definitely more efficient because of the software Pros Simple, easy to use, can add on users easily. Cons Our staff is on the road and the adding of receipts using the apps frequently causes duplicates for the corporate card charges that are fetched and added. Staff wants to add the receipts on the road and put in receipt mailbox, but easily to add to folder on desktop that going to receipts inbox. wish that function worked better Review Source Kenyode M. CEO International Affairs Used the software for: I used a free trial ### "Expense Traker, The Best" September 18, 2023 5.0 amazing tho Pros the ability to track expenses and know the allocation Cons still trying to undersnd the app. the help notes are are great, not helping much Review Source SG Stefan G. Operations Manager Staffing and Recruiting Used the software for: 1-2 years ### "I've used this for more than a year now and Zoho has made expense tracking so much easy to track. " March 7, 2018 5.0 The integration of Zoho expense in our system has greatly helped with submitting, tracking, approving and recording reimbursements. This minimizes the amount of time towards that task. Zoho is something that I would recommend to other HR professionals to integrate to simplify expenses processes like these. Pros The way Users and approves get to always see the status of an expense is amazing. Also the administrator gets the option to record the date that the reimbursement was credited and through which mode so the approver and the user know the status of their expenses. I also like how easy it is to set someone up in the system. Cons I haven't found any cons to this software so far but it would be nice to have more accurate readings for the mileage on the app. Also it would be nice to be able to add or have auto populated merchants in the system while submitting expense. Review Source VR Verified Reviewer Sr. Director Government Relations Used the software for: I used a free trial ### "Very Easy, Efficient, and Organized" January 17, 2023 5.0 Pros The receipt functionality and organization were very well designed and the associated expense tracking was easy to use immediately. Cons There is some clunkiness around shifting fields. Review Source VR Verified Reviewer Business Owner Environmental Services Used the software for: 6-12 months ### "Easy and accurate" April 19, 2022 5.0 Pros The software is very easy to use and very helpful in keeping me organized with my business cost and keeps me in line with my tax prepareness Cons I liked everything about the software, especially the navigation through the software Review Source GR Gordon R. CEO Hospital & Health Care Used the software for: 1-2 years ### "Zoho Expense" September 4, 2018 4.0 Zoho Expense has been a useful tool, and has decreased the number of receipts lost. We are now able to keep all receipts digital. Pros Very easy to use when on the road. My reps are able to quickly take a picture of the receipt and then go back to it later to fill in the information regarding that transaction. As a company we had an immediate decline in lost receipts which will help us in an audit. Cons I would like to software to connect with the credit card company to verify all transactions have been complete. Our accounting team must reconcile the credit card statement with the Zoho reports to make sure all transactions have been documented, this costs us time and money. Review Source cG claire G. partner Law Practice Used the software for: I used a free trial ### "Saving the pennies and the pounds" February 21, 2023 5.0 This is a new experience still figuring it out Pros its mobile and allows me to record my expenses any time, any place any where when convenient so I don't forget, and most of my expenses are billable to clients. Cons it's a learning curve to ensure all the integrations happen, I thought by downloading the app against the main ZOHO Books account it would sync and did not realise it would not work this way Review Source JS Janet S. Regional Director Religious Institutions Used the software for: Less than 6 months ### "Met my needs" March 6, 2023 5.0 I am so happy to be using it. I highly recommend it. Pros This software is just what I needed for money management for remote workers, currency conversion, funds carry-over and automatic calculation. It's working out better than expected, and our remote workers can understand the software with ease. I also love being able to send a forward email of my expenses directly to my Zoho account. Cons I wish it would update the currency exchange rate automatically per the date of the receipt. Alternatives considered [Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/) Reason for choosing Zoho Expense Functionality and cost. Review Source WZ Wesley Z. Owner Hospital & Health Care Used the software for: I used a free trial ### "Automated Expense Solution" August 12, 2019 4.0 So far fairly impressed with the expense system. My goal is to try and automate the expense portion wherever I can. It looked to me like this system will allow me to do some of this. Going forward I hope they continue to work with automation and allow even easier of review/approve/submit features. Pros A lot of automation built in that helps with building expense reports. Generation of data built off scanned in receipt. Email integration Extension integration to scan a receipt Cons Found a few bug's where the support was very quick at responding and working on resolutions. (Fixed 1 and working on 2nd) Would like the ability to customize expense report and see less "white space". Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense Currently as a single owner the price was right. As a 1 man shop it is important to find a good system without spending a lot. Review Source John M. Operating Partner Internet Used the software for: 2+ years ### "Great product at a price point" January 2, 2019 5.0 Pros We have been using Zoho Expense for a while now. It is great with smartphone apps and the ability to email or upload receipts. It is a lot of functionality for a very affordable price point. Cons There aren't integrations for the tools we use (Xero, Bill.com). Review Source Thomas T. Partner Professional Training & Coaching Used the software for: Less than 6 months ### "Zoho Expense" January 14, 2023 5.0 Our new organization needed to start tracking expenses quickly. Done! Pros Fast and easy to setup and configure for new users Cons Some interface buttons and links were not intuitive, but they were fine once I became accustomed to where to look Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense More focused product with a clean design and friendly price points. Review Source VR Verified Reviewer Marketing Entertainment Used the software for: I used a free trial ### "Great for small teams" December 10, 2021 4.0 Pros Reads automaticly all the receips from a bar to a google ads invoice Cons Sometimes takes few steps to have everything saved Review Source Response from Zoho December 15, 2021 Hello, Thank you for taking the time to review Zoho Expense. Please feel free to share any detailed feedback or queries with us. You can reach us at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense SS Sreenivas S. Director Information Services Used the software for: I used a free trial ### "Zoho Expense" April 15, 2024 4.0 Pros Simplicity, ease3 of use and excellent customer service Cons Lack of business use cases to demonstrate how expenses can be matched with transactions Review Source Response from Zoho April 28, 2024 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. We would be happy to connect with you to understood more on your requirement with expense matching. Please drop an email to . This would help us to assist you further. Assuring you our best service at all times. Regards, Thanga - Zoho Expense RS Randy S. Partner Management Consulting Used the software for: Less than 6 months ### "Great Product providing Great Value" September 1, 2023 5.0 Everybody in our firm who uses it loves it. Pros We love the autoscan feature where you can take a picture or forward a PDF and the expense is scanned, categorized and documented. Cons Getting the bank download feature set up was a little confusing, but we worked through it. Their on-line service helped. Reason for choosing Zoho Expense Great features at a reasonable cost. Review Source Juan B. CEO Computer Software Used the software for: I used a free trial ### "The ultimate solution to simplify and streamline my expense reports" July 13, 2023 4.0 my experience is positive. Although it takes me some time at first to get familiar with all the available options and features, once the navigation is mastered, the tool becomes quite intuitive to use. Pros What I like the most is its ability to expedite my expense reports. With this tool, the process of recording and tracking my expenses has become much easier and more efficient. Cons There are a lot of options and features, which can take some getting used to navigating efficiently takes a bit of getting used to. Review Source DB Dante B. Director Airlines/Aviation Used the software for: I used a free trial ### "Great and Easy to Use App" May 20, 2024 5.0 liked! simple and easy to use with many features Pros Simplicity and many features available ! Cons integration with Zoho mail. No simple as the expense app Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) liked the simplicity of Zoho expenses instead of Expensify Review Source NF Nick F. Director of Finance Education Management Used the software for: 6-12 months ### "Zoho makes expense tracking easy" May 28, 2019 4.0 Zoho has been a refreshing change since I left Concur expense earlier this year. Their pricing is excellent and their support team is quick to respond any time I encounter trouble. I find zoho meets all of the goals I have from an external expense tracking system. Pros The app and user interface are easy to use and make expense tracking simple and efficient. Receipts transfer director to quickbooks, so i can pull them in directly from quickbooks in the future, putting all the expense information in one place. Cons There are some issues with the system creating duplicate vendors that the support team is working on, I am hoping that is fixed soon Review Source VR Verified Reviewer Founder and CEO Arts and Crafts Used the software for: I used a free trial ### "Game changer!" July 30, 2019 5.0 Pros SO easy to use. I love that I can input my receipts as they are produced. Its saved me so much time every month doing my expenses and returns. It also integrates with my Zoho mail Cons I dont have any cons to report as yet. It has been great Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) I found Expensify more difficult to use and more expensive. Their free version was useless to me Review Source VR Verified Reviewer CEO Retail Used the software for: 2+ years ### "What else?" December 6, 2019 5.0 Pros The Zoho suite and Zoho expense work perfectly together. Allows me to have the speed we need in our company Cons Some feature might be missing BUT as this is not a standaline product but works very well with other zoho products, Zoho Expense is indispenable to our company Review Source TR Tom R. guy Consumer Goods Used the software for: 1-2 years ### "Ease of use" November 9, 2023 5.0 Pros Ease of use and integrates with other Zoho products sealess Cons none that i found so far. none that i found so far. Review Source JC Jelani C. Executive Director E-Learning Used the software for: 6-12 months ### "Zoho Expense Reporting for Non-Profit" November 16, 2023 5.0 Pros I love the flexibility, scalability and simplicity of the Zoho mobile expense. Helps keeps things nice and tidy with Accounting. Cons I don't have any gripe about the software. Does what I need it to do. Review Source Response from Zoho November 30, 2023 Hi Jelani, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad to know that you love the application and it has helped streamline your expense reporting process. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any queries. Regards, Thanga - Zoho Expense CJ Cory J. Chief Operating Officer Wholesale Used the software for: 1-2 years ### "Great value for a small business" September 12, 2019 5.0 We our very happy with our decision to implement Zoho. The pricing model is great for a small business and the setup is quick and easy. Pros The software is feature rich, especially for the price point. Our users find the software easy to use after minimal training which keeps our human resources free for other projects. Cons The only "issue" that our users have is the fact that the date format is in standard international and as far as we can determine there is not a way to convert to a US date format. It isn't a problem, just an irritation. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zoho Expense We choose Zoho because of the cost and ease of use. Review Source VR Verified Reviewer Finance Manager Marketing and Advertising Used the software for: I used a free trial ### "Zoho Review from \[SENSITIVE CONTENT HIDDEN\]" November 20, 2020 3.0 So far a bit disappointed with the daily crashing. My rep was using an iPhone 7 which may be the cause... Would still like to review the app to gain more insights on the functionality. Pros Really like the UI and functionality of the app Cons The app crashed on a daily basis making it hard to track the miles. My rep just took pictures of his odometer from start of the day to the end of the day. Reason for choosing Zoho Expense Referral Review Source Response from Zoho December 15, 2020 Hi, Thank you for taking the time to review Zoho Expense. Can you please write to us at support\[at\]zohoexpense\[dot\]com so that we can analyse further the problem you were facing with the app? Regards, Yohvan - Zoho Expense TP Talmage P. COO Non-Profit Organization Management Used the software for: Less than 6 months ### "International Travel" May 12, 2022 4.0 Has saved me a lot of time managing receipts on the move with simple report creation. Pros As I am constantly travelling internationally, the mobile apps' multi-currency - including OCR recognition is good. Appreciate the customisations for multi-project and expense categories. Cons Limited templates and customization for the PDF report making. Would recommend a report template organized by project and/or customer. 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