# Page 19 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Zoho Expense the right Expense Report solution for you? Explore 1189 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1189) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 19 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 451-475 of 1189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GR Gordon R. CEO Hospital & Health Care Used the software for: 1-2 years ### "Zoho Expense" September 4, 2018 4.0 Zoho Expense has been a useful tool, and has decreased the number of receipts lost. We are now able to keep all receipts digital. Pros Very easy to use when on the road. My reps are able to quickly take a picture of the receipt and then go back to it later to fill in the information regarding that transaction. As a company we had an immediate decline in lost receipts which will help us in an audit. Cons I would like to software to connect with the credit card company to verify all transactions have been complete. Our accounting team must reconcile the credit card statement with the Zoho reports to make sure all transactions have been documented, this costs us time and money. Review Source cG claire G. partner Law Practice Used the software for: I used a free trial ### "Saving the pennies and the pounds" February 21, 2023 5.0 This is a new experience still figuring it out Pros its mobile and allows me to record my expenses any time, any place any where when convenient so I don't forget, and most of my expenses are billable to clients. Cons it's a learning curve to ensure all the integrations happen, I thought by downloading the app against the main ZOHO Books account it would sync and did not realise it would not work this way Review Source JS Janet S. Regional Director Religious Institutions Used the software for: Less than 6 months ### "Met my needs" March 6, 2023 5.0 I am so happy to be using it. I highly recommend it. Pros This software is just what I needed for money management for remote workers, currency conversion, funds carry-over and automatic calculation. It's working out better than expected, and our remote workers can understand the software with ease. I also love being able to send a forward email of my expenses directly to my Zoho account. Cons I wish it would update the currency exchange rate automatically per the date of the receipt. Alternatives considered [Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/) Reason for choosing Zoho Expense Functionality and cost. Review Source WZ Wesley Z. Owner Hospital & Health Care Used the software for: I used a free trial ### "Automated Expense Solution" August 12, 2019 4.0 So far fairly impressed with the expense system. My goal is to try and automate the expense portion wherever I can. It looked to me like this system will allow me to do some of this. Going forward I hope they continue to work with automation and allow even easier of review/approve/submit features. Pros A lot of automation built in that helps with building expense reports. Generation of data built off scanned in receipt. Email integration Extension integration to scan a receipt Cons Found a few bug's where the support was very quick at responding and working on resolutions. (Fixed 1 and working on 2nd) Would like the ability to customize expense report and see less "white space". Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense Currently as a single owner the price was right. As a 1 man shop it is important to find a good system without spending a lot. Review Source John M. Operating Partner Internet Used the software for: 2+ years ### "Great product at a price point" January 2, 2019 5.0 Pros We have been using Zoho Expense for a while now. It is great with smartphone apps and the ability to email or upload receipts. It is a lot of functionality for a very affordable price point. Cons There aren't integrations for the tools we use (Xero, Bill.com). Review Source Thomas T. Partner Professional Training & Coaching Used the software for: Less than 6 months ### "Zoho Expense" January 14, 2023 5.0 Our new organization needed to start tracking expenses quickly. Done! Pros Fast and easy to setup and configure for new users Cons Some interface buttons and links were not intuitive, but they were fine once I became accustomed to where to look Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense More focused product with a clean design and friendly price points. Review Source VR Verified Reviewer Marketing Entertainment Used the software for: I used a free trial ### "Great for small teams" December 10, 2021 4.0 Pros Reads automaticly all the receips from a bar to a google ads invoice Cons Sometimes takes few steps to have everything saved Review Source Response from Zoho December 15, 2021 Hello, Thank you for taking the time to review Zoho Expense. Please feel free to share any detailed feedback or queries with us. You can reach us at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense SS Sreenivas S. Director Information Services Used the software for: I used a free trial ### "Zoho Expense" April 15, 2024 4.0 Pros Simplicity, ease3 of use and excellent customer service Cons Lack of business use cases to demonstrate how expenses can be matched with transactions Review Source Response from Zoho April 28, 2024 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. We would be happy to connect with you to understood more on your requirement with expense matching. Please drop an email to . This would help us to assist you further. Assuring you our best service at all times. Regards, Thanga - Zoho Expense RS Randy S. Partner Management Consulting Used the software for: Less than 6 months ### "Great Product providing Great Value" September 1, 2023 5.0 Everybody in our firm who uses it loves it. Pros We love the autoscan feature where you can take a picture or forward a PDF and the expense is scanned, categorized and documented. Cons Getting the bank download feature set up was a little confusing, but we worked through it. Their on-line service helped. Reason for choosing Zoho Expense Great features at a reasonable cost. Review Source Juan B. CEO Computer Software Used the software for: I used a free trial ### "The ultimate solution to simplify and streamline my expense reports" July 13, 2023 4.0 my experience is positive. Although it takes me some time at first to get familiar with all the available options and features, once the navigation is mastered, the tool becomes quite intuitive to use. Pros What I like the most is its ability to expedite my expense reports. With this tool, the process of recording and tracking my expenses has become much easier and more efficient. Cons There are a lot of options and features, which can take some getting used to navigating efficiently takes a bit of getting used to. Review Source NF Nick F. Director of Finance Education Management Used the software for: 6-12 months ### "Zoho makes expense tracking easy" May 28, 2019 4.0 Zoho has been a refreshing change since I left Concur expense earlier this year. Their pricing is excellent and their support team is quick to respond any time I encounter trouble. I find zoho meets all of the goals I have from an external expense tracking system. Pros The app and user interface are easy to use and make expense tracking simple and efficient. Receipts transfer director to quickbooks, so i can pull them in directly from quickbooks in the future, putting all the expense information in one place. Cons There are some issues with the system creating duplicate vendors that the support team is working on, I am hoping that is fixed soon Review Source VR Verified Reviewer Founder and CEO Arts and Crafts Used the software for: I used a free trial ### "Game changer!" July 30, 2019 5.0 Pros SO easy to use. I love that I can input my receipts as they are produced. Its saved me so much time every month doing my expenses and returns. It also integrates with my Zoho mail Cons I dont have any cons to report as yet. It has been great Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) I found Expensify more difficult to use and more expensive. Their free version was useless to me Review Source VR Verified Reviewer CEO Retail Used the software for: 2+ years ### "What else?" December 6, 2019 5.0 Pros The Zoho suite and Zoho expense work perfectly together. Allows me to have the speed we need in our company Cons Some feature might be missing BUT as this is not a standaline product but works very well with other zoho products, Zoho Expense is indispenable to our company Review Source TR Tom R. guy Consumer Goods Used the software for: 1-2 years ### "Ease of use" November 9, 2023 5.0 Pros Ease of use and integrates with other Zoho products sealess Cons none that i found so far. none that i found so far. Review Source JC Jelani C. Executive Director E-Learning Used the software for: 6-12 months ### "Zoho Expense Reporting for Non-Profit" November 16, 2023 5.0 Pros I love the flexibility, scalability and simplicity of the Zoho mobile expense. Helps keeps things nice and tidy with Accounting. Cons I don't have any gripe about the software. Does what I need it to do. Review Source Response from Zoho November 30, 2023 Hi Jelani, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad to know that you love the application and it has helped streamline your expense reporting process. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any queries. Regards, Thanga - Zoho Expense CJ Cory J. Chief Operating Officer Wholesale Used the software for: 1-2 years ### "Great value for a small business" September 12, 2019 5.0 We our very happy with our decision to implement Zoho. The pricing model is great for a small business and the setup is quick and easy. Pros The software is feature rich, especially for the price point. Our users find the software easy to use after minimal training which keeps our human resources free for other projects. Cons The only "issue" that our users have is the fact that the date format is in standard international and as far as we can determine there is not a way to convert to a US date format. It isn't a problem, just an irritation. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zoho Expense We choose Zoho because of the cost and ease of use. Review Source VR Verified Reviewer Finance Manager Marketing and Advertising Used the software for: I used a free trial ### "Zoho Review from \[SENSITIVE CONTENT HIDDEN\]" November 20, 2020 3.0 So far a bit disappointed with the daily crashing. My rep was using an iPhone 7 which may be the cause... Would still like to review the app to gain more insights on the functionality. Pros Really like the UI and functionality of the app Cons The app crashed on a daily basis making it hard to track the miles. My rep just took pictures of his odometer from start of the day to the end of the day. Reason for choosing Zoho Expense Referral Review Source Response from Zoho December 15, 2020 Hi, Thank you for taking the time to review Zoho Expense. Can you please write to us at support\[at\]zohoexpense\[dot\]com so that we can analyse further the problem you were facing with the app? Regards, Yohvan - Zoho Expense TP Talmage P. COO Non-Profit Organization Management Used the software for: Less than 6 months ### "International Travel" May 12, 2022 4.0 Has saved me a lot of time managing receipts on the move with simple report creation. Pros As I am constantly travelling internationally, the mobile apps' multi-currency - including OCR recognition is good. Appreciate the customisations for multi-project and expense categories. Cons Limited templates and customization for the PDF report making. Would recommend a report template organized by project and/or customer. Review Source AR Ana R. Senior Accountant Management Consulting Used the software for: 6-12 months ### "Zoho Expense is a great tool!!!!" November 5, 2019 5.0 We are very satisfied with the product. We have had good feedback from our clients, who use Zoho to submit their expense reports. They meet the deadlines without any problem. It is an ongoing process that facilitates them with easy ways to edit expenses, attach receipts, and send reports. Pros Set-up, implementation and training was simple. Zoho support was all the time helping us to go through all the steps to customize the application according to our needs. It is a friendly user application. Integration with QuickBooks Online was not an issue at all and doesn't need extra software to connect. Cons There are some banks that don't facilitate the automatic integration. However, this can be done manually. The statements are uploaded into Zoho without any problem. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Because ZOHO offered what we were looking for. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) We initially were going to purchase Concur Expense, but they couldn't customize their application to our needs. Review Source JN Jennifer N. Finance Manager Religious Institutions Used the software for: 1-2 years ### "Zoho Expense has been perfect for a mid-size church" December 3, 2019 5.0 Zoho has allowed us to store receipts digitally (saving space in my file cabinet) and get better descriptions of purchases. Using Zoho has definitely cut down on the number of lost receipts on staff credit cards (even by youth workers)! It has been reasonably easy for staff to figure out how to use on their own and works equally well on Apple and Android devices. Pros Function for the cost. It does everything we need and keeps us within budget. They even gave us a discount as a non-profit. It was also intuitive enough that I was able to get it up and running without a lot of extra training/issues. I watched a couple YouTube videos and called customer service with one question. Cons When I add a new budget category, it is automatically added to everyone's policy list instead of being able choose the often one or two who actually need it. I would also like to be able to completely eliminate mileage as a category. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense For our level of usage (14 users), Zoho Expense was far more economical. Review Source VR Verified Reviewer DIRECTOR Mining & Metals Used the software for: Less than 6 months ### "Useful product for expense tracking" June 30, 2023 5.0 Excellent Pros Expense tracking, approval mechanism and posting into zoho books Cons None. We need see some improvement at reimbursement process at an advocate basis when ever we want Reason for choosing Zoho Expense Not applicable Review Source MS Matthew S. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Easy App for Tracking Expenses" February 3, 2021 5.0 Pros I use this to track personal and business expenses. Works great. Will definitely recommend. Cons Integration to my credit card was a bit clunky to set up. But works great now that it has been set up! Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Expensify was constantly sending politically charged messages to me... i just want an expense program not a social awareness agency who does expenses. Review Source Response from Zoho March 12, 2021 Hi Matthew, Thank you for taking the time to review Zoho Expense. We're glad to hear that you find the application easy to use to track your personal and business expenses. Kindly write to us at support\[at\]zohoexpense\[dot\]com if you have any queries or if you require any assistance with further setup. Regards, Yohvan - Zoho Expense KW Kelvin W. Managing Memeber Cosmetics Used the software for: 6-12 months ### "Try It For Yourself" September 17, 2022 4.0 Pros It is kind of easy to figure out if you take the time to sit down and pay attention. It is great for those needing structure and really don't know what is needed from an accounting perspective, but also for someone that wants to DIY the process to better understand what their account/bookkeeper needs. Cons I am still a newbie in the process but I will update once I learn more. Review Source VR Verified Reviewer Project Manager Retail Used the software for: Less than 6 months ### "Wonderful and Cost effective" August 7, 2020 5.0 Wonderful. The customer support are reasy to work with. I was able to get started on my own really quick and was able to implement the expense module pretty quick. Pros Affordability, has all the functions I need to record, reimburse expenses. Good reporting. Cons I love Zoho expenses but the reporting feature for parent/child category works well only if yuo also use zoho books and see it under general ledger. Since we are also getting zoho books for our accounting needs its not a problem. I'd ask the developers to give the general ledger type of recording for the expense module also. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[Veryfi](https://www.capterra.com/p/180429/Veryfi/) Reason for choosing Zoho Expense Affordability was an important factor, all other features were smilar in all the softwares that I looked. (to meet our needs) Review Source Response from Zoho August 20, 2020 Hi, Thank you for taking the time to review Zoho Expense. We're glad to know you love the application and that it meets most of your requirements. We have raised a feature request with our team for generating reports for the parent categories and will keep you updated on the same. Regards, Yohvan Zoho Expense VR Verified Reviewer Senior Analyst Programmer Logistics and Supply Chain Used the software for: I used a free trial ### "Zoho expense review" May 23, 2022 4.0 Great for capturing low level expenses Pros Zoho is quick and easy to use and setup with UK-specific features Cons The help is a bit wordy but useful. On line help is easy to access Reason for choosing Zoho Expense Cost Review Source Talk to a Capterra advisor for free and get results within 15 minutes.