# Page 20 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 20 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 20 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 476-500 of 1186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TL Todd L. Director of Operations Non-Profit Organization Management Used the software for: I used a free trial ### "Looks promising" April 25, 2022 3.0 We are hoping to use it for expense tracking for employees and integration with Quickbooks online. Pros There is a lot to like about this software. It is well designed but the functionality is still not working fully. Cons There seems to be some inconsistency in the way the categories work on the mobile app. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense Full features at lower price. Review Source Response from Zoho May 3, 2022 Hi Todd, Thank you for reviewing Zoho Expense. By design, the same categories displayed on the web application should be available on the mobile app as well. Kindly write to us at support\[at\]zohoexpense\[dot\]com if this is not the case so we can assist you further. Regards, Yohvan - Zoho Expense KH Kelly H. Territory Manager Retail Used the software for: 6-12 months ### "Easy accountability!" July 7, 2021 5.0 Pros It is very simple and easy to keep track of receipts Cons There was nothing about this software that I did not like Review Source Ken M. General Manager, Supply Chain Services Computer Software Used the software for: 6-12 months ### "smooth transition" September 4, 2018 5.0 As a small company of 20, we've been able to successfully eliminate spreadsheets and other manual validation steps in our process. The result has been successful, giving increase confidence in the process, saving mgt audit/processing time, and reducing risk of errors. Pros 1\. Free trial period: allowed me to test easily, reducing risk of of failure, increase confidence in transition, validate. 2. Training tutorials for users made roll-out smooth. 3. Customized reports/exports. 4. Phone app. Cons Reports/Exports could be increasingly helpful with saved filter criteria. Review Source JC Jason C. President Used the software for: 1-2 years ### "Simple , intuitive and easy to use!" May 17, 2018 5.0 The ability to capture expenses quickly without having to save them up till the end of the month. As well, the ability to edit them and put them in reports that are made automatically and that saves a huge amount of time! Pros Love the app, and the ability to be able to just drag and drop receipts. The automatic scanning feature is great, you just upload it and leave it. As well, having a dedicated email to just forward your receipts to makes things easy. All these features allow me to easily capture my receipts rather than hunting them down at the end of the month. Cons The user interface could be updated to look more modern. On the app, some of the PDF's don't show and it would be nice to be able to view what the receipts are without having to download them and open them. Review Source VR Verified Reviewer Owner Real Estate Used the software for: I used a free trial ### "Simple and easy" April 15, 2023 4.0 Overall, I like the app. I need to be able to manipulate, approve and reimburse expenses and this app allows that pretty easy. Also has mileage tracking and timesheets if needed. Pros The features I like the most for expenses is the mobile app. You can easily scan a receipt and it uploads to the app. Very simple and easy to use. Cons The feature I like the least is how to add a receipt to a report. It seems that you cant create a report name and it appear in the drop down menu it seems that you have to create a new report of each receipt. Very confusing and not user friendly. Review Source VR Verified Reviewer Proprietor Financial Services Used the software for: I used a free trial ### "Zoho Expense ease of Use" September 5, 2023 5.0 Iam Actually solving the accounting issue and i need to do it immediately and not wait for my accountant Pros Credit Card Syncing and automatic accounting Cons Nothing Really, Its doing the job i require so its fine Review Source JAH John Aries H. HR Manager Outsourcing/Offshoring Used the software for: 1-2 years ### "Zoho Expense Reporting" June 30, 2021 5.0 The experience is great, you can create and manage your expense reporting anytime and anywhere as well as view the current status of the report you have submitted. Pros The approval workflow is commendable for this software. I have not experience a loophole on the process itself. The use of this expense management is really easy as I have used this without any training whatsoever. Cons Creation of the reports folder and the actual expense report may be tricky. I have had a difficulty in identifying which one should be done first and the correlation in between these parts. However, I may not know this because I have not gone into any user training. Review Source RT Rahul T. CEO Entertainment Used the software for: 2+ years ### "An expense manager for every team size" April 21, 2019 4.0 Very easy to setup. Any team that is looking for an expense manager for managing organization-wide expenses zoho is the app for it. Pros Ease to use integration with books Expense booking through an app Cons App still needs to bring in more features on reporting Review Source RN Ramona N. Office Coordinator Education Management Used the software for: Less than 6 months ### "Amazing Application!" November 28, 2018 5.0 For quite a few years now, we have used Expensify.com to manage our trip expenses and receipts for 8 different cross cultural month long experiences. It worked well, but unfortunately in addition to a extreme increase in their rates, it was also not compatible with our newly purchased department devices that were acquired for the purpose of expense tracking. After finding Zoho, we realized how many features Expensify was actually missing, that we were paying more for. Zoho is highly customizable, works with every device and works better for our purposes than any other program we tried. We are so happy we made the switch and would recommend it to any company looking for a new expense program! Some of our employees have even started using it for personal expense tracking. It is an all-around winner! Pros I love the small features, like itemizing receipts and adding and matching expenses from cards. It's extremely easy to use and there are so many features, I don't think there is a thing Zoho doesn't have. I also love that it is compatible with all my devices, even Amazon Kindle. Cons It was a bit confusing at first, there was a small learning curve when I first started but I highly recommend watching a few videos and reading the help pages. Review Source VR Verified Reviewer Executive Director Information Technology and Services Used the software for: 2+ years ### "Hassle free way to record and track expenses" October 2, 2023 5.0 Pros i love that this service connects me directly to Zoho Invoices so I can bill my clients for expenses 1 2 3 Cons though the free version is pretty useful as is I would love it allowed for more users Review Source MS Matthew S. IT Manager Mining & Metals Used the software for: 2+ years ### "Very simple but solid expense reporting tool but yet low investment cost to an organization!" September 4, 2018 5.0 We have departments that handle a higher volume of receipts using this tool to help better manage getting receipts attached to expense reports timely, especially while on the go! They can then submitted completed reports with receipts attached electronically. Pros Zoho Expense's ease of use both from a computer and a mobile device is excellent! We really like the mobile app because it allows easy capturing of receipts and adding them to expense reports while on the road. Cons The only thing that I feel like I can put as a Con right now is the ability to because to have multiple levels of approvals through like a workflow. This would allow a person immediate supervisor to approve lets say an expense report and then once they approve it gets kicked up to Accounting review team/management for second level approval. Review Source TM Tawnia M. AP Clerk Building Materials Used the software for: 6-12 months ### "Good for tracking company credit card usage." May 3, 2022 5.0 Pros Once it's set up, it's easy for our drivers to upload their receipts on the road. For our sales and office managers, I love that they can forward their emailed receipts to their Zoho account; no printing needed, and no more fuzzy pictures of computer screens. Cons Setting up the app was confusing for most of our users. When you first download the app and create your login, it moves you into creating an Organization immediately (thereby creating their own personal Organization, which is of no use to us), instead of steering them to link to our company's Organization. Review Source VR Verified Reviewer president Consumer Electronics Used the software for: I used a free trial ### "Working great so far!" March 15, 2021 4.0 So far satisfied Pros love the email expense forwarding and easy drag-n-drop files. Great that it pulls relevant data from receipts into reporting! Cons nothing so far. I imagine the cost would be less than ideal Reason for choosing Zoho Expense Had used it in a past company and seemed to do the trick Review Source VS Val S. Accountant Food & Beverages Used the software for: 6-12 months ### "Excellent small business expense management" May 17, 2022 5.0 Terrific small business expense management. AI on receipt scanning is excellent. Pros Price, integration to Zoho Books, speed, security, receipt handling. Cons No integration with Fujistu scanners. Here in the US we still deal with full sized paper invoices and receipts. A phone picture does not get a good receipt on full sized paper. You need to integrate with Fujitsu Scansnap scanners. Reason for choosing Zoho Expense Price and features. Review Source TP Tanmay P. md Information Technology and Services Used the software for: 2+ years ### "Zoho Expense good product" November 15, 2021 5.0 Pros i use Zoho Expense. very nice product for personal accounts. i use last 2 yrs. Review Source Jayna W. CEO Marketing and Advertising Used the software for: I used a free trial ### "Zoho for the low low" July 13, 2022 5.0 Keeping up with financial aspect of the business is a must and Zoho makes it easier and enjoyable. Pros Easy integration, love the videos on each subject matter. The layout is good and user friendly. Cons At the moment, all seems good. Impressed. Reason for choosing Zoho Expense Easy to use and understand Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QB is good, but the layout was hard to follow. No how to videos. Review Source KM Kurt M. VP Operations Management Consulting Used the software for: 1-2 years ### "Zoho Expense was the perfect solution for our company" May 8, 2022 5.0 Pros We love Zoho expense. It integrates fully with our accounting software, Zoho Books. It is easy to use, offers us full control over approval workflows, and offers a convenient and secure way to store our receipts. The mobile app works great. Cons I do wish they included more auto scans of receipts with the subscription. After a certain number each month you have to pay more for this feature. Review Source Shalini P. Recruitment Lead Market Research Used the software for: Less than 6 months ### "Free your employees from the pain of expense reporting" February 7, 2019 5.0 Employees were facing issues with expense reporting, it was very tedious to maintain excel sheets, upload receipts in drives, rename them to match to excel entered data. Admin team was finding it difficult to track the expenses in n number of sheets. Zoho Expense is on the mark of making employee's and admin team's life easy. Pros The mobile app is awesome, you can scan receipts on the go. There are multiple ways in which one can add expenses like, forwarding invoices to email box, camera capture, manual upload, credit/debit card sync. The system is easy to use once you get a hang of it. You can customize it to suit your organization's needs. Multi-level approvals, auto-approvals, custom company policy makes the tool highly suitable for any SME. Cons The receipt scans takes time (3-4 mins). The process becomes a bit tedious as it is two-step, add an expense, add it to the report. Review Source AS Amy S. Administrative Assistant Religious Institutions Used the software for: I used a free trial ### "Zoho Expense Review" December 9, 2022 5.0 My overall experience has been very positive. Pros I love how easy it is to scan receipts, categorize, and submit them to a report. I love also how well this integrates with QuickBooks Online. Cons The learning curve with how to use the software is my least favorite part. Reason for choosing Zoho Expense The pricing seemed to be better and was considered good for a non-profit organization. Review Source CW Cherisa W. HR Manager Civil Engineering Used the software for: I used a free trial ### "Great Tool for the price" September 27, 2023 4.0 Pros The expense reports are use useful. It was not as easy to integrate into existing processes but the support team was very responsive in providing assistance. Cons No Integration with ADP and uploading importing mileage rates. Review Source VR Verified Reviewer Dir Finance & HR Non-Profit Organization Management Used the software for: 2+ years ### "ZOHO Exp" September 12, 2018 3.0 It is a good tool to get us started doing expense reports electronically. Would need more features to be able to use it to electronically import it to our QB system. Pros Electronic features of expense reporting. Scanning of receipts and ability to append more than 1 receipt per expense. Approval levels Cons Exp reports can be changed after final approval by those with admin rights with out notice to all users. JPG images attaced to expense can not be expanded or rotated inside the software. Import from credit card most often picks up post date and not transaction date. Review Source VR Verified Reviewer Co-Founder and Managing Director Computer Software Used the software for: 2+ years ### "Easy expense reporting" August 31, 2018 4.0 Pros Email screenshot receipts directly to the software; detects duplicate expenses Cons Billable checkbox is redundant and wreaked havoc with early invoicing Review Source VR Verified Reviewer CEO Accounting Used the software for: 6-12 months ### "Cool piece of software" June 9, 2020 5.0 Pros WHAT I MOST LIKED ABOUT ZOHO EXPENSES IS THE EASE OF USE Cons I believe price is a bit high for such a software Review Source JY Jillian Y. Director Non-Profit Organization Management Used the software for: 6-12 months ### "Difficult to use, doesn't have customization for specific regional needs" May 30, 2023 2.0 Pros I like that I can autoscan receipts easily within the mobile app Cons I constantly get error messages that come with little to no explanation and take up a lot of time for resolution with my company. Review Source CW Chloe W. CFO Veterinary Used the software for: I used a free trial ### "Great find!" August 12, 2022 5.0 Very easy Pros It offers wide range of customizations and easy to use. Cons On the default app, I cannot enroll a new merchant along with Tax ID and Address from the expense form itself. These are key information needed for tax reporting and best encoded upon expense creation. Admin has to be the one to enroll, which does not work for our business and may need a custom workaround. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.