# Page 21 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 21 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 501-525 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TP Tanmay P. md Information Technology and Services Used the software for: 2+ years ### "Zoho Expense good product" November 15, 2021 5.0 Pros i use Zoho Expense. very nice product for personal accounts. i use last 2 yrs. Review Source Jayna W. CEO Marketing and Advertising Used the software for: I used a free trial ### "Zoho for the low low" July 13, 2022 5.0 Keeping up with financial aspect of the business is a must and Zoho makes it easier and enjoyable. Pros Easy integration, love the videos on each subject matter. The layout is good and user friendly. Cons At the moment, all seems good. Impressed. Reason for choosing Zoho Expense Easy to use and understand Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QB is good, but the layout was hard to follow. No how to videos. Review Source KM Kurt M. VP Operations Management Consulting Used the software for: 1-2 years ### "Zoho Expense was the perfect solution for our company" May 8, 2022 5.0 Pros We love Zoho expense. It integrates fully with our accounting software, Zoho Books. It is easy to use, offers us full control over approval workflows, and offers a convenient and secure way to store our receipts. The mobile app works great. Cons I do wish they included more auto scans of receipts with the subscription. After a certain number each month you have to pay more for this feature. Review Source Shalini P. Recruitment Lead Market Research Used the software for: Less than 6 months ### "Free your employees from the pain of expense reporting" February 7, 2019 5.0 Employees were facing issues with expense reporting, it was very tedious to maintain excel sheets, upload receipts in drives, rename them to match to excel entered data. Admin team was finding it difficult to track the expenses in n number of sheets. Zoho Expense is on the mark of making employee's and admin team's life easy. Pros The mobile app is awesome, you can scan receipts on the go. There are multiple ways in which one can add expenses like, forwarding invoices to email box, camera capture, manual upload, credit/debit card sync. The system is easy to use once you get a hang of it. You can customize it to suit your organization's needs. Multi-level approvals, auto-approvals, custom company policy makes the tool highly suitable for any SME. Cons The receipt scans takes time (3-4 mins). The process becomes a bit tedious as it is two-step, add an expense, add it to the report. Review Source AS Amy S. Administrative Assistant Religious Institutions Used the software for: I used a free trial ### "Zoho Expense Review" December 9, 2022 5.0 My overall experience has been very positive. Pros I love how easy it is to scan receipts, categorize, and submit them to a report. I love also how well this integrates with QuickBooks Online. Cons The learning curve with how to use the software is my least favorite part. Reason for choosing Zoho Expense The pricing seemed to be better and was considered good for a non-profit organization. Review Source CW Cherisa W. HR Manager Civil Engineering Used the software for: I used a free trial ### "Great Tool for the price" September 27, 2023 4.0 Pros The expense reports are use useful. It was not as easy to integrate into existing processes but the support team was very responsive in providing assistance. Cons No Integration with ADP and uploading importing mileage rates. Review Source VR Verified Reviewer Dir Finance & HR Non-Profit Organization Management Used the software for: 2+ years ### "ZOHO Exp" September 12, 2018 3.0 It is a good tool to get us started doing expense reports electronically. Would need more features to be able to use it to electronically import it to our QB system. Pros Electronic features of expense reporting. Scanning of receipts and ability to append more than 1 receipt per expense. Approval levels Cons Exp reports can be changed after final approval by those with admin rights with out notice to all users. JPG images attaced to expense can not be expanded or rotated inside the software. Import from credit card most often picks up post date and not transaction date. Review Source VR Verified Reviewer Co-Founder and Managing Director Computer Software Used the software for: 2+ years ### "Easy expense reporting" August 31, 2018 4.0 Pros Email screenshot receipts directly to the software; detects duplicate expenses Cons Billable checkbox is redundant and wreaked havoc with early invoicing Review Source VR Verified Reviewer CEO Accounting Used the software for: 6-12 months ### "Cool piece of software" June 9, 2020 5.0 Pros WHAT I MOST LIKED ABOUT ZOHO EXPENSES IS THE EASE OF USE Cons I believe price is a bit high for such a software Review Source JY Jillian Y. Director Non-Profit Organization Management Used the software for: 6-12 months ### "Difficult to use, doesn't have customization for specific regional needs" May 30, 2023 2.0 Pros I like that I can autoscan receipts easily within the mobile app Cons I constantly get error messages that come with little to no explanation and take up a lot of time for resolution with my company. Review Source CW Chloe W. CFO Veterinary Used the software for: I used a free trial ### "Great find!" August 12, 2022 5.0 Very easy Pros It offers wide range of customizations and easy to use. Cons On the default app, I cannot enroll a new merchant along with Tax ID and Address from the expense form itself. These are key information needed for tax reporting and best encoded upon expense creation. Admin has to be the one to enroll, which does not work for our business and may need a custom workaround. Review Source Eric S. CFO Real Estate Used the software for: 1-2 years ### "Small Business Use of Zoho Expense" November 28, 2018 4.0 It has been great. We would buy it again! Pros We use this software to track reimbursable expenses for our small company of 5 employees. It is excellent for this purpose, easy to use and has performed without any downtime. Cons Not able to do complex things like assign credit card purchases to different users. Review Source AM Alexandra M. EA Financial Services Used the software for: I used a free trial ### "Easy expenses management" September 15, 2022 5.0 Pros the purchase approval feature is very useful for us Cons more integrations would be good, maybe some more travel accounts or hotels Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Review Source Sarah M. Communications & Operations Religious Institutions Used the software for: Less than 6 months ### "4 months in and we love it! " September 16, 2018 5.0 We've really enjoyed the time-saving aspect for staff who often do lunches and meals with others. One of our staff that used to have a hard time with expense reports has been our STAR user of this software and has even helped to train others. Pros HUGE time saver for my church staff; they can simply scan a receipt and enter in the details within 1 minute. At the end of the month, they can just click on submit and all the info comes to me. I love the customization of categories, as well as putting in rules to let users know when they're violating a spending policy. So helpful from an HR perspective! And storage of receipts for IRS purposes is an obvious plus. Cons It doesn't connect with ACS Technologies Realm accounting (however; that's not on the fault of Zoho, that's because Realm doesn't work with anything right now, it's in early stages.) Review Source EM Emily M. owner Construction Used the software for: 1-2 years ### "Receipt Capture" August 25, 2022 5.0 Ensuring receipts are captured for transactions through the bank. Pros Capture of receipts is easy along with utilization of mobile application. Cons Integration is not user friendly and there is not enough information readily accessible. Review Source DL Denise L. artist Arts and Crafts Used the software for: Less than 6 months ### "a life saver" December 7, 2020 5.0 It's made adding my expenses much faster the the old hunt and peck on a keyboard method! Saved me lots of time. Pros I love zoho expense, its so easy to use and has made life so much easier. It captures each receipt by photographing it, it will even read the name of the merchant and apply it to the right category. Cons Sometimes it refuses to take the name of the merchant, rewriting it incorrectly. That can be a bit frustrating but its only happened once. Review Source Response from Zoho December 14, 2020 Hi Denise, Thank you for reviewing Zoho Expense and sharing your feedback. We're so glad to hear about how the application has made expense reporting so much easier for you. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any queries or if you require any assistance. Regards, Yohvan - Zoho Expense MG Marilyn G. Owner Accounting Used the software for: I used a free trial ### "Great for small business" April 17, 2023 5.0 Beneficial Pros Easy to use, fast and great for small business Cons no pop instructions on the next step after scanning Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Zoho Expense Easy Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Ease and efficiency Review Source JH Janet H. Property manager Leisure, Travel & Tourism Used the software for: I used a free trial ### "Great so far" July 19, 2023 5.0 Pros Easy to use and I love that I can forward my email receipts Cons I have not had any issues yet with this Review Source VR Vishnu R. Business Lead Food Production Used the software for: 6-12 months ### "Very Good App for Startups and MSMEs" April 20, 2021 4.0 Good Pros Very useful in the digital transformation journey of startups, on the go bill upload feature is what I like most Cons The travel Plan process needs improvements, Approval request, Approval level 1, Level 2 Review Source AM Adam M. Owner Construction Used the software for: I used a free trial ### "Powerful enough for my needs as a small business" September 29, 2020 5.0 Easy way to keep me organized as I don't have a lot of time spare for administrative needs, and also low cost commitment allows me to save expense as a start up business. Pros Easy to jump into using the software with almost no prior experience using such a tool for accounting and billing. I really like that it links with my bank account to advise me of when I have been paid by clients. Another thing that I don't have to think about or manage too closely. Cons The process of linking expenses tied to a specifc account can be a little confusing to the novice user- must make sure you set up the customer account completely and correctly first, then associate the expenses with that account. I don't think it is a massive issue though and it will not take much practie for me to become more proficcient at using the software. Review Source Response from Zoho October 15, 2020 Hi Adam, Thank you for taking the time to review Zoho Expense. We're happy to hear that the software helps you organise and save time on expense reporting. If you ever have any queries or suggestions, kindly reach out to us at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense Anshul C. Search Engine Optimization Specialist Information Technology and Services Used the software for: 6-12 months ### "A great tool to manage expense" July 23, 2019 4.0 Pros Zoho expense helps me a lot deciding and managing the budget and expenses. It has got great and easy user interface to manage the tool with an ease. It helps me monitoring the amount spent and advance payments which also helps me predicting my future budget for my personal use and company use also. Cons Zoho launches bug fixes and improvements at slow pace. So they need to speed up for their improvement for the better user experience. Review Source HS Hitesh S. Senior IT & Network Administrator Research Used the software for: I used a free trial ### "AI Expense & Report Management" February 21, 2022 5.0 Pros Overall Zoho Expense reliable product that is easy to use, relatively customization and gets report. Cons First time to understand & give training is difficult , once you hands on it will be work seamlessly Review Source Cheryl P. President & Managing Partner Human Resources Used the software for: 2+ years ### "Great Cost Effective Option" October 16, 2018 5.0 Pretty Great Pros It allows for internal financials tracking Cons everything is pretty good for us! The integrations could be improved Review Source Marco O. CEO Research Used the software for: Less than 6 months ### "Best In class travel expense tracker" January 8, 2024 5.0 Pros Easy, cheap, automates the process very effectively Cons Didn't find any flaws so far. Maybe some minor improvements in the app could be beneficial Review Source LT Luke T. IT Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great expense management system, poor customer service, corporate cards? still waiting on that one!" July 20, 2021 4.0 Helped us formulate a proceedure for submitting expense reports to finance which had previsouly been a bit mewssy and time consuming for both employee and finance dept. Pros The user interface is great and covers everything we need. Cons Customer service is a joke and the corporate cards do not work. Still awaiting them to be configured for a direct feed, should take a couple of days, in our case a couple of months and still not working. Customer support say they need more time and be patient until they come back to us. Last correspondence from them was 2 weeks ago. I've run out of patience now. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.