# Page 21 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 21 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 501-525 of 1186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric S. CFO Real Estate Used the software for: 1-2 years ### "Small Business Use of Zoho Expense" November 28, 2018 4.0 It has been great. We would buy it again! Pros We use this software to track reimbursable expenses for our small company of 5 employees. It is excellent for this purpose, easy to use and has performed without any downtime. Cons Not able to do complex things like assign credit card purchases to different users. Review Source AM Alexandra M. EA Financial Services Used the software for: I used a free trial ### "Easy expenses management" September 15, 2022 5.0 Pros the purchase approval feature is very useful for us Cons more integrations would be good, maybe some more travel accounts or hotels Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Review Source Sarah M. Communications & Operations Religious Institutions Used the software for: Less than 6 months ### "4 months in and we love it! " September 16, 2018 5.0 We've really enjoyed the time-saving aspect for staff who often do lunches and meals with others. One of our staff that used to have a hard time with expense reports has been our STAR user of this software and has even helped to train others. Pros HUGE time saver for my church staff; they can simply scan a receipt and enter in the details within 1 minute. At the end of the month, they can just click on submit and all the info comes to me. I love the customization of categories, as well as putting in rules to let users know when they're violating a spending policy. So helpful from an HR perspective! And storage of receipts for IRS purposes is an obvious plus. Cons It doesn't connect with ACS Technologies Realm accounting (however; that's not on the fault of Zoho, that's because Realm doesn't work with anything right now, it's in early stages.) Review Source EM Emily M. owner Construction Used the software for: 1-2 years ### "Receipt Capture" August 25, 2022 5.0 Ensuring receipts are captured for transactions through the bank. Pros Capture of receipts is easy along with utilization of mobile application. Cons Integration is not user friendly and there is not enough information readily accessible. Review Source DL Denise L. artist Arts and Crafts Used the software for: Less than 6 months ### "a life saver" December 7, 2020 5.0 It's made adding my expenses much faster the the old hunt and peck on a keyboard method! Saved me lots of time. Pros I love zoho expense, its so easy to use and has made life so much easier. It captures each receipt by photographing it, it will even read the name of the merchant and apply it to the right category. Cons Sometimes it refuses to take the name of the merchant, rewriting it incorrectly. That can be a bit frustrating but its only happened once. Review Source Response from Zoho December 14, 2020 Hi Denise, Thank you for reviewing Zoho Expense and sharing your feedback. We're so glad to hear about how the application has made expense reporting so much easier for you. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any queries or if you require any assistance. Regards, Yohvan - Zoho Expense MG Marilyn G. Owner Accounting Used the software for: I used a free trial ### "Great for small business" April 17, 2023 5.0 Beneficial Pros Easy to use, fast and great for small business Cons no pop instructions on the next step after scanning Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Zoho Expense Easy Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Ease and efficiency Review Source JH Janet H. Property manager Leisure, Travel & Tourism Used the software for: I used a free trial ### "Great so far" July 19, 2023 5.0 Pros Easy to use and I love that I can forward my email receipts Cons I have not had any issues yet with this Review Source VR Vishnu R. Business Lead Food Production Used the software for: 6-12 months ### "Very Good App for Startups and MSMEs" April 20, 2021 4.0 Good Pros Very useful in the digital transformation journey of startups, on the go bill upload feature is what I like most Cons The travel Plan process needs improvements, Approval request, Approval level 1, Level 2 Review Source AM Adam M. Owner Construction Used the software for: I used a free trial ### "Powerful enough for my needs as a small business" September 29, 2020 5.0 Easy way to keep me organized as I don't have a lot of time spare for administrative needs, and also low cost commitment allows me to save expense as a start up business. Pros Easy to jump into using the software with almost no prior experience using such a tool for accounting and billing. I really like that it links with my bank account to advise me of when I have been paid by clients. Another thing that I don't have to think about or manage too closely. Cons The process of linking expenses tied to a specifc account can be a little confusing to the novice user- must make sure you set up the customer account completely and correctly first, then associate the expenses with that account. I don't think it is a massive issue though and it will not take much practie for me to become more proficcient at using the software. Review Source Response from Zoho October 15, 2020 Hi Adam, Thank you for taking the time to review Zoho Expense. We're happy to hear that the software helps you organise and save time on expense reporting. If you ever have any queries or suggestions, kindly reach out to us at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense Anshul C. Search Engine Optimization Specialist Information Technology and Services Used the software for: 6-12 months ### "A great tool to manage expense" July 23, 2019 4.0 Pros Zoho expense helps me a lot deciding and managing the budget and expenses. It has got great and easy user interface to manage the tool with an ease. It helps me monitoring the amount spent and advance payments which also helps me predicting my future budget for my personal use and company use also. Cons Zoho launches bug fixes and improvements at slow pace. So they need to speed up for their improvement for the better user experience. Review Source HS Hitesh S. Senior IT & Network Administrator Research Used the software for: I used a free trial ### "AI Expense & Report Management" February 21, 2022 5.0 Pros Overall Zoho Expense reliable product that is easy to use, relatively customization and gets report. Cons First time to understand & give training is difficult , once you hands on it will be work seamlessly Review Source Cheryl P. President & Managing Partner Human Resources Used the software for: 2+ years ### "Great Cost Effective Option" October 16, 2018 5.0 Pretty Great Pros It allows for internal financials tracking Cons everything is pretty good for us! The integrations could be improved Review Source Marco O. CEO Research Used the software for: Less than 6 months ### "Best In class travel expense tracker" January 8, 2024 5.0 Pros Easy, cheap, automates the process very effectively Cons Didn't find any flaws so far. Maybe some minor improvements in the app could be beneficial Review Source LT Luke T. IT Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great expense management system, poor customer service, corporate cards? still waiting on that one!" July 20, 2021 4.0 Helped us formulate a proceedure for submitting expense reports to finance which had previsouly been a bit mewssy and time consuming for both employee and finance dept. Pros The user interface is great and covers everything we need. Cons Customer service is a joke and the corporate cards do not work. Still awaiting them to be configured for a direct feed, should take a couple of days, in our case a couple of months and still not working. Customer support say they need more time and be patient until they come back to us. Last correspondence from them was 2 weeks ago. I've run out of patience now. Review Source VR Verified Reviewer Vice President Sales Business Development Oil & Energy Used the software for: Less than 6 months ### "So far so good" January 11, 2018 5.0 Quick expense reporting and no paper! Pros Very simple to use, quick to input expenses and a great "catch-all" for expenses. I love the fact that I can collect a month's worth of expenses and selectively submit reports. Cons Originally I used this software on my cell phone and on my pc as a stand-alone user. I've now onboarded a new person into our company located in a remote location and as such, I have no major issues with the software. Review Source VR Verified Reviewer Project Manager Civil Engineering Used the software for: 1-2 years ### "Zoho Expense Review" May 19, 2020 4.0 uploading photo or data seems slower than other software Pros It is very easy to use. Also very easy to navigate and upload expense details. Itemized report is also possible Cons I encountered with issues when uploading a photo. I don't think this is my phone or computer issue but zoho issue. Review Source AG Aurora G. Financial consulting Consumer Electronics Used the software for: Less than 6 months ### "Control your expenses easily " May 7, 2023 4.0 In my opinion, it is a useful tool to manage my expenses, but I am still learning how to use it. The receipt scanning and tracking functions are really useful, but I have had some difficulties with customising the reports and the integration with other applications. Overall, it seems like a useful tool for basic expense management needs. Pros Good for tracking of expenses, reimbursements, and vendor payments in a single platform. It has features such as receipt scanning and credit card integration, and analytics and reports to help you. Goof for identifying cost-saving opportunities. Cons I have not used the application enough to detect bugs, but the functionality of the mobile application is limited compared to the desktop version. Review Source sK sean K. peer support specialist Construction Used the software for: 2+ years ### "amazing " September 23, 2022 5.0 it has helped me keep in business Pros keeps me focused and helps me look at what expenses I have Cons cant think of anything I have not had any trouble or problems with this program Reason for choosing Zoho Expense referred by a friend Review Source PL Peter L. MD Telecommunications Used the software for: 2+ years ### "z Expense for everyone" May 29, 2020 4.0 We love it and recommend it to all our customer Pros Easy to use, so simple for all the staff to use Cons Not many steps to enter expenses so employees are ok to use it Review Source CR Cody R. IT Support Higher Education Used the software for: I used a free trial ### "Zoho is an easy to use, expense management system with great UI and customizations" May 25, 2020 4.0 Zoho is easy to use, setup and configure. It makes invoice processing much faster, and is a huge upgrade from the paper forms we were using. Pros Zoho expense is a wonderful product. It does everything you expect of an expense management software. It's simple to use, easy to setup, and the API and documentation is top notch. There are many ways to customize it to do exactly what you want. Furthermore, it does everything other expense management software does at half the cost! Cons Unfortunately, they use actual humans to do the "auto scan" which is a privacy concern. Furthermore, we couldn't itemize taxes, but we found a workaround for that. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense It had a better API, more customizations, and was cheaper. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Zoho is a much faster, easier to use, and saved our company lots of time. Review Source DA Damien A. Director Sports Used the software for: Less than 6 months ### "New User" September 27, 2023 5.0 Pros Great mobile app that records all of the expenses and receipts, and can generate reports. Cons It is heavily reliant on internet access. It would be good if you could work offline and then sync with servers afterward. Review Source bG barbara G. Consultant Computer Software Used the software for: I used a free trial ### "Comprehensive expense management" August 10, 2021 3.0 I need to track expenses with receipts and be able to extract a report. This serves that purpose quite well. I did use QB Self Employed which included invoicing, free ACH one click payments, tags, ability to attach receipts, etc. I do not need the one click payments so I switched to a combination of zoho expense and invoices plus YNAB. I would like them to connect but as a small business that is a minor inconvenience. Pros If you need to categorize expenses, attach receipts, work with team members, approve spending this is a good tool. It is fairly easy to use. You can clone entries and edit them. Cons A little overkill for a solo LLC. I don't use QB. I use YNAB which you can't link. The initial import was a little painful. I did need to go through each one. I had to hack the name to display what I wanted to. Review Source MZ Michelle Z. Operations Manager E-Learning Used the software for: I used a free trial ### "Easy to use and intuitive" October 19, 2023 5.0 Pros Finally found an easy to use expense tracking system that integrates well with Xero. The functionality is intuitive so training is minimal. Cons I have not found any disadvantages as yet for Zoho expenses. Review Source GP Greeshma P. Software Engineer Computer Software Used the software for: 6-12 months ### "User friendly expense management tool" October 16, 2020 4.0 Good Pros We have been using Zoho Expense for our company expense tracking and bill reimbursements. So far the feedback has been good. It's easy to use, and quite user friendly. I have personally never got lost using the application while filing for reimbursement or recording a project/company expense. Easy to upload receipts. Cons It would be awesome to have an option to edit the reports after submission, as a lot of items we make mistakes or forget to upload receipts. Right now we need to delete the report and create a new one. Review Source Response from Zoho October 28, 2020 Hi Greeshma, Thank you for taking the time to review Zoho Expense and share your feedback. We are glad to know about the overall positive feedback and that you find the application easy to use. With regard to editing reports after submission, you will have the option of recalling reports before they have been approved. Once you recall a report, you can edit the expenses in it and then re-submit the report for approval. You can click on this link for reference - https://www.zoho.com/expense/help/reports/#recalling-report Kindly write to support\[at\]zohoexpense\[dot\]com if you have any further queries about this or anything else. We'll be happy to help you. Regards, Yohvan - Zoho Expense VR Verified Reviewer Co-founder, Public affairs Used the software for: Less than 6 months ### "I love this OCR/AI empowered expense app. Coz I hate expense reporting and Zoho helps me a lot" March 14, 2018 5.0 Pros Integration with scannable is a great plus, very good character recognition , and sometimes categorisation. Easy to make reports, most bills gets there. I save so much time using it. Integration with other systems a very big plus. Everything in the cloud. Great Cons problems with foreign letters like hindu/thai etc. But it will probably improve. With other alphabets the OCR have problems. That could be improved. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.