# Page 22 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1186)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 22 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 526-550 of 1186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AJ

Anyssa J.  
Social media manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great app for recording your receipts and invoices"

September 8, 2020

5.0

Just easy!

Pros

Being able to track my gas and food expenses as well as regular online payments is great!

Cons

Now I have a new phone.. I don't have any problems, having so many apps was a challenge, one app for all zoho products probably wouldn't work though - each one has to shine on their own.

Review Source

jH

joey H.  
CTO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Switched from Expensify"

October 18, 2022

4.0

Pros

Seems to have everything we need, at fraction of price Expensify wanted. We switched after Expensify raised our price and would not let us cancel service. (we canceled the card on file instead)

Cons

Has taken forever to get our corporate feed setup. But that may be our banks fault.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Zoho Expense

Cost

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Cost

Review Source

VR

Verified Reviewer  
Finance Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Zoho Expense"

October 1, 2018

5.0

In the short time we have used Zoho Expense, I have found that our employees are submitting their receipts in a more timely manner because it's so easy.

Pros

The ease of use for both mobile app users and website users. I love that we can reimburse our employees via ACH. Another excellent feature is the duplicate expense warnings - that is incredibly useful to me. I love that we have the ability to edit the expense (e.g. correcting the date, adding the merchant) to ensure accuracy before we export the data to upload into our ERP system.

Cons

It was a bit difficult to set up. We have a complicated chart of accounts so it was quite a process to upload all our expense categories and set up the correct policies, but it's a vast improvement over our previous expense reimbursement program!

Review Source

VR

Verified Reviewer  
Owner  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Zoho Expense"

September 1, 2021

4.0

Pros

I really like the integration with zoho books. Our organization has been using zoho products since founding so it is very helpful to have all of our data in an inclusive system.

Cons

The interface on apple devices is lacking when compared to android.

Reason for choosing Zoho Expense

Integration with current software

Review Source

SH

Sophia H.  
Financial Controller  
Wholesale  
Used the software for: I used a free trial

### "An Easy Tool for credit card expense management"

March 24, 2024

4.0

Pros

User friendly, easy to setup. Have functionality to setup the rules for approval.

Cons

Still working on auto bank feed setup. Support team usually reply emails within 48 hours. Might be better if the turn around time could be shorter.

Review Source

Response from Zoho

April 28, 2024

Hi Sophia, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad that you find Zoho Expense userfriendly. We will definitely work on improving our turnaround time and provide the best support experience possible. If you have any feedback or feature suggestions feel free to reach out at <support\[at\]zohoexpense\[dot\]com>. We value feedbacks from customers and it helps us enhancing our application. Assuring you our best service at all times. Regards, Thanga - Zoho Expense

KH

Kirsty H.  
Sales and Marketing Manager  
Construction  
Used the software for: I used a free trial

### "Easy to use"

September 29, 2021

5.0

Pros

Ease of use and approval flow process is great

Cons

Haven't found anything yet that we don't like

Review Source

Response from Zoho

October 28, 2021

Hi Kirsty, Thank you for taking the time to review Zoho Expense. We're glad to know you found the application easy to use and that you like the approval process. Feel free to reach out to support\[at\]zohoexpense\[dot\]com if you have any queries or if you require any assistance with using the application. Regards, Yohvan - Zoho Expense

BN

Barbara N.  
President  
Retail  
Used the software for: 6-12 months

### "Travel ease...."

November 29, 2023

4.0

Pros

Gives me full visibility for my travel expenses all in one place- perfect for budgeting

Cons

Pricing is alittle high for me as I do not do tons of business traveil

Review Source

Response from Zoho

November 30, 2023

Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. Our team is constantly working on improving the user experience for all users by simplifying the process and also making it visually appealing. If you have any feature suggestions, feel free to reach out to us on <support\[at\]zohoexpense\[dot\]com>. Assuring you our best service at all times. Regards, Thanga - Zoho Expense

SB

Sourabh B.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Best ever expense management app"

December 27, 2023

5.0

Pros

ease of use and reciept scanning is best part.

Cons

upload from gallery and scanning is not working fine.

Review Source

Cliff F.  
Director Of Engineering / IT Manager  
Industrial Automation  
Used the software for: 1-2 years

### "Expense reporting made easy"

September 5, 2018

4.0

It has simplified entery and tracking on the go with the mobile app. No more losing receipts!

Pros

It has streamlined how our company manages expense reports and made it much easier for everyone involved!

Cons

Occasional bugs but the developers are usually quick to fix.

Review Source

BG

Betty G.  
Zoho Software Administrator  
Retail  
Used the software for: I used a free trial

### "Zoho Expense Software Review"

April 24, 2020

5.0

Zoho Expense will allow us to budget our expenses and give our Sales People an easy way to keep track of their expenses.

Pros

Our company has been using Zoho CRM for about a year and we are very happy with it. So when we decided to look for budgeting software, management decided to test drive Zoho Expense. Setting up the Users and the Chart of Accounts was easy to do. I tried different ways of submitting expenses. We did scanning, emailing and also submitted expenses via cell phone. I especially like using the cell phone. During our testing, one of my expenses was rejected and I received an immediate notice. I also like the ease of reporting. The reports are easy to create and also to submit for approval.

Cons

In doing the testing, I have not found anything that I actually dislike about Zoho Expense.

Review Source

HD

Heather D.  
President  
Construction  
Used the software for: Less than 6 months

### "Makes on-the-go Expense Reporting Possible"

December 1, 2018

5.0

Zoho Expense has saved us money by saving administrative time. Instead of dropping receipts off to one person and having them code our receipts, managers can scan them and code them on the go. When their statement comes out they just check to make sure they have all their receipts and submit them to our accountant.

Pros

I love that I can snap a picture of my receipt and it automatically scans it for me. There are a few things that I still need to fill in manually, but overall that function saves me a lot of time. I am always on the go and travel to offices all over the country so this app has made it much easier for me to keep track of my expenses and report expenses that need to be reimbursed. I also love the accountability it creates for our employees. It's very ideal when you have your staff scattered throughout the country in different offices.

Cons

It's not that intuitive right at the start for the older generation or people without an understanding of how computers work. Anyone 40 and under though should pick it up right away.

Review Source

KR

Katie R.  
Executive Assistant  
Marketing and Advertising  
Used the software for: 2+ years

### "User friendly"

August 3, 2020

5.0

Pros

The Zoho Expense app is very user friendly allowing our employees to take pictures of receipts on the go and submit expense reports on the spot.

Cons

Creating both a report and an expense with the report is an extra step.

Review Source

Response from Zoho

August 17, 2020

Hi Katie, Thank you for your review. We're glad to know that you find the app very user friendly. With regard to creating a report, it would be possible to automate the report creation and submission process in the Paid Plan of Zoho Expense. Feel free to drop us an email at support\[at\]zohoexpense(dot)com to know more about this. Regards, Yohvan Zoho Expense

MAYERLY G.  
bachelor  
Marketing and Advertising  
Used the software for: I used a free trial

### "My Unified Solution for Financial Control."

December 2, 2023

4.0

It's great because I don't have to wait until I'm in the office to handle expense-related tasks.

Pros

The tool is very good, it allows me to have a clear view of expenses in real time, which is crucial to maintain effective budget control.

Cons

I would like to see more options to integrate with other business solutions you may be using.

Review Source

CM

Cristina M.  
Administración  
Construction  
Used the software for: 6-12 months

### "Recomendable"

December 27, 2022

5.0

Optimo y eficaz

Pros

Automatiza el registro de gastos rápidamente buenas herramientas

Cons

Quizás algún toturial de introducción al programa

Review Source

VG

Vincent G.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Expense App on the Market"

November 15, 2019

5.0

Pros

The simplicity of the app. Anyone can use it regardless of skill and experience. We just integrated the app with Lyft Business and the experience is amazing.

Cons

The photo to expense functionality has some minor issues that requires so additional time to review and fix.

Review Source

Franklin G.  
Founder - Legal Adviser - Lawyer  
Legal Services  
Used the software for: Less than 6 months

### "Great experience. Help to handle my business"

January 15, 2018

5.0

Organization and better view of the entire business

Pros

The integrations with other Zoho applications and from 3 parties are very usefull and powerfull. It lets you connect your data and get more insights of your business

Cons

I believe that Zoho should work to have better integrations with Brazilian companies, especially with local banks, so you could better manage better the financial information.

Review Source

JP

Jessica P.  
Finance  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Expense Reports"

March 16, 2023

5.0

Pros

I like Zoho Expense because I am able to track our expenses in real time.

Cons

I would like to be able to have more control over the submitters account.

Review Source

VR

Verified Reviewer  
Producer  
Arts and Crafts  
Used the software for: 1-2 years

### "Zoho Expense for Travel Reports"

August 6, 2021

4.0

Pros

I like the easy interface of the software, upload, edit and add all your expenses on the fly.

Cons

Receipt scan for free version would be nice, but you can do a lot with the free version also!

Review Source

KC

Kevon C.  
Agent  
Real Estate  
Used the software for: 6-12 months

### "A must use product "

May 15, 2023

5.0

Zoho is a must have for small Real Estate businesses, it keeps you on top of your money and ensure that your money management is way easier

Pros

Soho Expense is a product that we didn't know was needed in the organization until we actually delved into it. It makes the organiztion's financial life a lot easier

Cons

The product may have been a little difficult to incorporate into the organization at the beginning stages

Review Source

VR

Verified Reviewer  
Consultant to the Power Industry  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Time saving"

October 24, 2018

4.0

Expense reporting took hours in the past, it is now a very simple process.

Pros

Expense reports are always up to date, simply take a photo and let the software do the rest.

Cons

Reconciling expenses to credits card charges for international expenses is difficult, the initial filter range is too broad and it is not possible to adjust charges even if they are out due to exchange variations by 1 cent.

Review Source

SK

Sandeep K.  
Assistant General Manager  
Automotive  
Used the software for: I used a free trial

### "Awesome App"

January 28, 2020

5.0

Biggest Problem was for saving the bill, recording them and recollecting the prisce information at the time of submission of bills to accounts at the end of the month. With this at least you are not keeping your mind always in to managing the bill stuff.

Pros

Everything about the app is good - User Interface, simplicity, and quick online options for loading the details like milage, bills & other expenses. Good thing is with this app, you never need to save all bills - take picture of the bill or any expense at the time of expense and upload the same on the app which is very fast. Great App & I'd recommend it for everyone to control/track/record expenses in a very smart & efficient manner.

Cons

I started using this app from today but till now I really don't find any thing which I could write for disliking this app.

Review Source

SG

SCOTT G.  
DIRECTOR OF FINANCE  
Computer Software  
Used the software for: 6-12 months

### "ZOHO EXPENSE IS GREAT"

November 15, 2019

5.0

We used to use a higher priced software and this works better and is cheaper - what else matters?

Pros

It's inexpensive and works better than the more expensive competition.

Cons

Nothing, really - its great- I have no complaints.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

too high prices

Review Source

NG

Natalie G.  
Owner Operator  
Real Estate  
Used the software for: 6-12 months

### "Thank you for an option for small business "

April 4, 2022

5.0

Pros

Ease of photos and record information for the team.

Cons

The process between integration of expense and quickbooks

Review Source

ST

Shannon T.  
Sales Engineer  
Computer Software  
Used the software for: I used a free trial

### "Great Expense Software"

May 16, 2022

4.0

We are longtime users of Zoho CRM and will be adding Zoho Expense to our daily application set.

Pros

Zoho Expense offers us everything we need and more for tracking our employees' expenses. Easy upload of receipts and accurate autoscan.

Cons

App needs a little more work to be as polished as the computer application.

Review Source

RE

Rajesh E.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Easy to Use "

May 1, 2024

5.0

Pros

User Friendly, Hassel-free, Easy to Track bills.

Cons

i think there is no cons, wish there is was no minimum user slab to purchase zoho expenses

Review Source

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