# Page 22 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 22 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 526-550 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Vice President Sales Business Development Oil & Energy Used the software for: Less than 6 months ### "So far so good" January 11, 2018 5.0 Quick expense reporting and no paper! Pros Very simple to use, quick to input expenses and a great "catch-all" for expenses. I love the fact that I can collect a month's worth of expenses and selectively submit reports. Cons Originally I used this software on my cell phone and on my pc as a stand-alone user. I've now onboarded a new person into our company located in a remote location and as such, I have no major issues with the software. Review Source VR Verified Reviewer Project Manager Civil Engineering Used the software for: 1-2 years ### "Zoho Expense Review" May 19, 2020 4.0 uploading photo or data seems slower than other software Pros It is very easy to use. Also very easy to navigate and upload expense details. Itemized report is also possible Cons I encountered with issues when uploading a photo. I don't think this is my phone or computer issue but zoho issue. Review Source AG Aurora G. Financial consulting Consumer Electronics Used the software for: Less than 6 months ### "Control your expenses easily " May 7, 2023 4.0 In my opinion, it is a useful tool to manage my expenses, but I am still learning how to use it. The receipt scanning and tracking functions are really useful, but I have had some difficulties with customising the reports and the integration with other applications. Overall, it seems like a useful tool for basic expense management needs. Pros Good for tracking of expenses, reimbursements, and vendor payments in a single platform. It has features such as receipt scanning and credit card integration, and analytics and reports to help you. Goof for identifying cost-saving opportunities. Cons I have not used the application enough to detect bugs, but the functionality of the mobile application is limited compared to the desktop version. Review Source MT Muhammad T. Manager Wholesale Used the software for: I used a free trial ### "Very good Expense Management & MIS Reporting" May 14, 2024 5.0 Pros I was quite impressed with the reporting and analytics and the use of regional languages which enabled for more users to accomodate Cons report printing avoided regional languages in the pdf Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense zoho was more user friendly. and implementation seemed like childs play Review Source sK sean K. peer support specialist Construction Used the software for: 2+ years ### "amazing " September 23, 2022 5.0 it has helped me keep in business Pros keeps me focused and helps me look at what expenses I have Cons cant think of anything I have not had any trouble or problems with this program Reason for choosing Zoho Expense referred by a friend Review Source PL Peter L. MD Telecommunications Used the software for: 2+ years ### "z Expense for everyone" May 29, 2020 4.0 We love it and recommend it to all our customer Pros Easy to use, so simple for all the staff to use Cons Not many steps to enter expenses so employees are ok to use it Review Source CR Cody R. IT Support Higher Education Used the software for: I used a free trial ### "Zoho is an easy to use, expense management system with great UI and customizations" May 25, 2020 4.0 Zoho is easy to use, setup and configure. It makes invoice processing much faster, and is a huge upgrade from the paper forms we were using. Pros Zoho expense is a wonderful product. It does everything you expect of an expense management software. It's simple to use, easy to setup, and the API and documentation is top notch. There are many ways to customize it to do exactly what you want. Furthermore, it does everything other expense management software does at half the cost! Cons Unfortunately, they use actual humans to do the "auto scan" which is a privacy concern. Furthermore, we couldn't itemize taxes, but we found a workaround for that. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense It had a better API, more customizations, and was cheaper. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Zoho is a much faster, easier to use, and saved our company lots of time. Review Source DA Damien A. Director Sports Used the software for: Less than 6 months ### "New User" September 27, 2023 5.0 Pros Great mobile app that records all of the expenses and receipts, and can generate reports. Cons It is heavily reliant on internet access. It would be good if you could work offline and then sync with servers afterward. Review Source bG barbara G. Consultant Computer Software Used the software for: I used a free trial ### "Comprehensive expense management" August 10, 2021 3.0 I need to track expenses with receipts and be able to extract a report. This serves that purpose quite well. I did use QB Self Employed which included invoicing, free ACH one click payments, tags, ability to attach receipts, etc. I do not need the one click payments so I switched to a combination of zoho expense and invoices plus YNAB. I would like them to connect but as a small business that is a minor inconvenience. Pros If you need to categorize expenses, attach receipts, work with team members, approve spending this is a good tool. It is fairly easy to use. You can clone entries and edit them. Cons A little overkill for a solo LLC. I don't use QB. I use YNAB which you can't link. The initial import was a little painful. I did need to go through each one. I had to hack the name to display what I wanted to. Review Source MZ Michelle Z. Operations Manager E-Learning Used the software for: I used a free trial ### "Easy to use and intuitive" October 19, 2023 5.0 Pros Finally found an easy to use expense tracking system that integrates well with Xero. The functionality is intuitive so training is minimal. Cons I have not found any disadvantages as yet for Zoho expenses. Review Source GP Greeshma P. Software Engineer Computer Software Used the software for: 6-12 months ### "User friendly expense management tool" October 16, 2020 4.0 Good Pros We have been using Zoho Expense for our company expense tracking and bill reimbursements. So far the feedback has been good. It's easy to use, and quite user friendly. I have personally never got lost using the application while filing for reimbursement or recording a project/company expense. Easy to upload receipts. Cons It would be awesome to have an option to edit the reports after submission, as a lot of items we make mistakes or forget to upload receipts. Right now we need to delete the report and create a new one. Review Source Response from Zoho October 28, 2020 Hi Greeshma, Thank you for taking the time to review Zoho Expense and share your feedback. We are glad to know about the overall positive feedback and that you find the application easy to use. With regard to editing reports after submission, you will have the option of recalling reports before they have been approved. Once you recall a report, you can edit the expenses in it and then re-submit the report for approval. You can click on this link for reference - https://www.zoho.com/expense/help/reports/#recalling-report Kindly write to support\[at\]zohoexpense\[dot\]com if you have any further queries about this or anything else. We'll be happy to help you. Regards, Yohvan - Zoho Expense VR Verified Reviewer Co-founder, Public affairs Used the software for: Less than 6 months ### "I love this OCR/AI empowered expense app. Coz I hate expense reporting and Zoho helps me a lot" March 14, 2018 5.0 Pros Integration with scannable is a great plus, very good character recognition , and sometimes categorisation. Easy to make reports, most bills gets there. I save so much time using it. Integration with other systems a very big plus. Everything in the cloud. Great Cons problems with foreign letters like hindu/thai etc. But it will probably improve. With other alphabets the OCR have problems. That could be improved. Review Source AJ Anyssa J. Social media manager Marketing and Advertising Used the software for: 6-12 months ### "Great app for recording your receipts and invoices" September 8, 2020 5.0 Just easy! Pros Being able to track my gas and food expenses as well as regular online payments is great! Cons Now I have a new phone.. I don't have any problems, having so many apps was a challenge, one app for all zoho products probably wouldn't work though - each one has to shine on their own. Review Source jH joey H. CTO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Switched from Expensify" October 18, 2022 4.0 Pros Seems to have everything we need, at fraction of price Expensify wanted. We switched after Expensify raised our price and would not let us cancel service. (we canceled the card on file instead) Cons Has taken forever to get our corporate feed setup. But that may be our banks fault. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Cost Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Cost Review Source VR Verified Reviewer Finance Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Zoho Expense" October 1, 2018 5.0 In the short time we have used Zoho Expense, I have found that our employees are submitting their receipts in a more timely manner because it's so easy. Pros The ease of use for both mobile app users and website users. I love that we can reimburse our employees via ACH. Another excellent feature is the duplicate expense warnings - that is incredibly useful to me. I love that we have the ability to edit the expense (e.g. correcting the date, adding the merchant) to ensure accuracy before we export the data to upload into our ERP system. Cons It was a bit difficult to set up. We have a complicated chart of accounts so it was quite a process to upload all our expense categories and set up the correct policies, but it's a vast improvement over our previous expense reimbursement program! Review Source VR Verified Reviewer Owner Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Zoho Expense" September 1, 2021 4.0 Pros I really like the integration with zoho books. Our organization has been using zoho products since founding so it is very helpful to have all of our data in an inclusive system. Cons The interface on apple devices is lacking when compared to android. Reason for choosing Zoho Expense Integration with current software Review Source SH Sophia H. Financial Controller Wholesale Used the software for: I used a free trial ### "An Easy Tool for credit card expense management" March 24, 2024 4.0 Pros User friendly, easy to setup. Have functionality to setup the rules for approval. Cons Still working on auto bank feed setup. Support team usually reply emails within 48 hours. Might be better if the turn around time could be shorter. Review Source Response from Zoho April 28, 2024 Hi Sophia, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad that you find Zoho Expense userfriendly. We will definitely work on improving our turnaround time and provide the best support experience possible. If you have any feedback or feature suggestions feel free to reach out at . We value feedbacks from customers and it helps us enhancing our application. Assuring you our best service at all times. Regards, Thanga - Zoho Expense KH Kirsty H. Sales and Marketing Manager Construction Used the software for: I used a free trial ### "Easy to use" September 29, 2021 5.0 Pros Ease of use and approval flow process is great Cons Haven't found anything yet that we don't like Review Source Response from Zoho October 28, 2021 Hi Kirsty, Thank you for taking the time to review Zoho Expense. We're glad to know you found the application easy to use and that you like the approval process. Feel free to reach out to support\[at\]zohoexpense\[dot\]com if you have any queries or if you require any assistance with using the application. Regards, Yohvan - Zoho Expense BN Barbara N. President Retail Used the software for: 6-12 months ### "Travel ease...." November 29, 2023 4.0 Pros Gives me full visibility for my travel expenses all in one place- perfect for budgeting Cons Pricing is alittle high for me as I do not do tons of business traveil Review Source Response from Zoho November 30, 2023 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. Our team is constantly working on improving the user experience for all users by simplifying the process and also making it visually appealing. If you have any feature suggestions, feel free to reach out to us on . Assuring you our best service at all times. Regards, Thanga - Zoho Expense SB Sourabh B. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Best ever expense management app" December 27, 2023 5.0 Pros ease of use and reciept scanning is best part. Cons upload from gallery and scanning is not working fine. Review Source Cliff F. Director Of Engineering / IT Manager Industrial Automation Used the software for: 1-2 years ### "Expense reporting made easy" September 5, 2018 4.0 It has simplified entery and tracking on the go with the mobile app. No more losing receipts! Pros It has streamlined how our company manages expense reports and made it much easier for everyone involved! Cons Occasional bugs but the developers are usually quick to fix. Review Source BG Betty G. Zoho Software Administrator Retail Used the software for: I used a free trial ### "Zoho Expense Software Review" April 24, 2020 5.0 Zoho Expense will allow us to budget our expenses and give our Sales People an easy way to keep track of their expenses. Pros Our company has been using Zoho CRM for about a year and we are very happy with it. So when we decided to look for budgeting software, management decided to test drive Zoho Expense. Setting up the Users and the Chart of Accounts was easy to do. I tried different ways of submitting expenses. We did scanning, emailing and also submitted expenses via cell phone. I especially like using the cell phone. During our testing, one of my expenses was rejected and I received an immediate notice. I also like the ease of reporting. The reports are easy to create and also to submit for approval. Cons In doing the testing, I have not found anything that I actually dislike about Zoho Expense. Review Source HD Heather D. President Construction Used the software for: Less than 6 months ### "Makes on-the-go Expense Reporting Possible" December 1, 2018 5.0 Zoho Expense has saved us money by saving administrative time. Instead of dropping receipts off to one person and having them code our receipts, managers can scan them and code them on the go. When their statement comes out they just check to make sure they have all their receipts and submit them to our accountant. Pros I love that I can snap a picture of my receipt and it automatically scans it for me. There are a few things that I still need to fill in manually, but overall that function saves me a lot of time. I am always on the go and travel to offices all over the country so this app has made it much easier for me to keep track of my expenses and report expenses that need to be reimbursed. I also love the accountability it creates for our employees. It's very ideal when you have your staff scattered throughout the country in different offices. Cons It's not that intuitive right at the start for the older generation or people without an understanding of how computers work. Anyone 40 and under though should pick it up right away. Review Source KR Katie R. Executive Assistant Marketing and Advertising Used the software for: 2+ years ### "User friendly" August 3, 2020 5.0 Pros The Zoho Expense app is very user friendly allowing our employees to take pictures of receipts on the go and submit expense reports on the spot. Cons Creating both a report and an expense with the report is an extra step. Review Source Response from Zoho August 17, 2020 Hi Katie, Thank you for your review. We're glad to know that you find the app very user friendly. With regard to creating a report, it would be possible to automate the report creation and submission process in the Paid Plan of Zoho Expense. Feel free to drop us an email at support\[at\]zohoexpense(dot)com to know more about this. Regards, Yohvan Zoho Expense MAYERLY G. bachelor Marketing and Advertising Used the software for: I used a free trial ### "My Unified Solution for Financial Control." December 2, 2023 4.0 It's great because I don't have to wait until I'm in the office to handle expense-related tasks. Pros The tool is very good, it allows me to have a clear view of expenses in real time, which is crucial to maintain effective budget control. Cons I would like to see more options to integrate with other business solutions you may be using. 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