# Page 24 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1186)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 24 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 576-600 of 1186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AG

Anthony G.  
Data Analytics Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great value for tracking and organizing expenses"

February 1, 2018

4.0

Pros

If you are already using the Zoho Suite, then you should be using this for expenses. It is stupidly easy to use. Integrations are great all around. It is just simple, easy, and quick to use.

Cons

The scanner functionality doesn't always get it right. In addition, there doesn't seem to be an easy way to rescan it to try and upload again. User guide and customer support is lacking and needs to be better.

Review Source

NB

Naila B.  
Office Manager  
Industrial Automation  
Used the software for: 2+ years

### "Great Platform"

August 30, 2018

5.0

Pros

The ease of use and the power of being able to approve employees expenses and modifying their reports if needed instead of rejecting them completely!

Cons

As an approver not being able to add an expense for employee if he/she misses it on their report!

Review Source

DG

Dylan G.  
Managing Partner  
Management Consulting  
Used the software for: Less than 6 months

### "Great support, works well!"

February 5, 2020

4.0

Pros

Questions answered prior to purchase and during setup were answered quickly and comprehensively. Lots of customization and integration options.

Cons

Only allows you to account for reimbursement in a single home currency. Have to manually select tax type and input tax total on expenses vs. having it scanned.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Expensify's QBO integration didn't work for us and their support was terrible. Weeks to get a response, no follow-up and they never in the end after a few months fixed the integration!

Review Source

GB

Ghita B.  
CEO  
Farming  
Used the software for: Less than 6 months

### "Amazing Product"

November 30, 2023

5.0

Pros

I love the ease of use, the reporting and the screenshot of receip

Cons

no problem to date, i love it. I want to train my team now

Review Source

VR

Verified Reviewer  
Finance Head  
Environmental Services  
Used the software for: I used a free trial

### "Zoho Expense help manage employees expenses and reimbursement"

November 7, 2023

4.0

Pros

Integration with Zoho books. Auto approval flow and entries in Zoho Books require no extra effort.

Cons

Need to train employees on how to use which is an additional work load before onboarding a new employee.

Review Source

JM

Janice M.  
Project Administrator  
Construction  
Used the software for: I used a free trial

### "Job Costing Made Simpler"

June 8, 2023

5.0

Pros

Zoho allows our project managers to seamlessly upload their credit card expenses and cost them directly to jobs. This has streamlined our job costing process

Cons

I'm not authorized to link company credit card accounts so if there was an option to set the limit that would be great

Review Source

VB

VJ B.  
Finance Controller  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy and Fast to manage and use"

May 17, 2018

5.0

Saved me time having to review and correct excel expenses templates we use to have. Staff is now responsible for their own expenses.

Pros

It's inexpensive. Easy to set up and explain to staff how to use. Easy to have separate companies for different currencies. The design is nice. Editing submitted reports is easy and fast.

Cons

When you create a new user and you don't have enough free users available there is no way to pay for an extra account without losing the data you just entered. Better visibility on how many free accounts you have would be better as it would save time redoing the new user set up. When you want to pay for an extra account it takes to a completely new page and then doesn't return you to the New User set up page, this process could be smoother.

Review Source

RF

Roger F.  
Executive Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Receipt tracking is great"

April 8, 2019

5.0

Highly recommend this software both on usability and price. The app is great and the online web interface works really well.

Pros

This is a great app for small to medium teams to track receipts and submit reimbursements. The app is great and easy for staff to understand. The approval and reporting is really well done and easy for administrators to manage.

Cons

Staff reporting was in a different menu than expected. Took a little getting used to but makes sense now. Initially getting all staff on the same account was a little buggy but now that we are past that it works well.

Review Source

WA

Waqas A.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "Excellent Application in Zoho Suit"

February 17, 2021

5.0

Our overall experience is good. We found it a simple, easy to use application with multi platform support

Pros

Very simple and straightforward expense tracking application, it's also cheap, and even free for 1 - 3 users. A great addition to Zoho Applications. We are using it for some time now and we are happy about it

Cons

Nothing specifically is wrong or bad in this app, its simple expense tracking application, and it's good for people too who are already using Zoho

Review Source

Response from Zoho

March 12, 2021

Hi Waqas, Thank you for reviewing Zoho Expense. We're glad to hear that you find the application simple and straightforward. If you have any queries or require any assistance with the application, kindly write to support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense

KC

Kaitlin C.  
Executive Assistant  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "So easy my grandma could use it."

April 5, 2019

5.0

Zoho Expense makes my job so much easier! I love that I've never had to explain how to use it twice to an employee.

Pros

I use Zoho Expense from the admin side. I work with a large number of people who rarely use computers and Zoho expense is so easy to use, I've never had a follow up question from my less tach savvy coworkers.

Cons

I have no complaints. It's very easy to use.

Review Source

DO

Danielle O.  
Accounting & Finance  
Construction  
Used the software for: Less than 6 months

### "GC Expense Reporting "

June 7, 2022

4.0

Pros

It is very easy to navigate and easy to learn.

Cons

I initially got this to save time and not have to manually import credit card transaction. Roughly two months ago Zoho Chase Bank Feed stopped working. The majority of our expense come from Chase Credit Card which make this process very time consuming. It took a long time to get the bank feed set up just for it to stop working.

Review Source

JS

Julie S.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great tool for small businesses"

November 28, 2022

4.0

Pros

The product is very easy to learn. It's an intuitive platform that is simple to understand.

Cons

There isn't anything specific I would say I don't like about the software.

Review Source

PSG

Partha Sarathi G.  
Marketing at Bio Division  
Chemicals  
Used the software for: 1-2 years

### "User Friendly"

October 24, 2022

5.0

Pros

User friendly , thats the most unique feature of the software

Cons

Fast, transparant, reliable . Weekly submission helps us getting reburse on regular basis. Zoho shows us rather direct us how to proceeds or where to change.

Review Source

VR

Verified Reviewer  
President  
Insurance  
Used the software for: Less than 6 months

### "Zoho is a great value for the money"

January 4, 2019

5.0

We can track expenses by customer much easier now!

Pros

Reviewed Expensify and Concur. They are a lot more expensive and maybe visually more pleasing. Cant see much difference in funtionality though. Text recognition and Department and Expense Analysis are great.

Cons

A little text heavy but mobile app is very easy!

Review Source

JC

Jon C.  
President  
Construction  
Used the software for: Less than 6 months

### "Zoho Review"

February 7, 2022

5.0

My experience has been good.

Pros

I was looking for a multi-level approval system. Zoho solves this challenge.

Cons

Had a challenge with mobile devices syncing mileage. Customer support was able to resolve.

Reason for choosing Zoho Expense

Price and function.

Review Source

SH

Sean H.  
General Manager  
Wholesale  
Used the software for: I used a free trial

### "Working Great So Far"

February 16, 2024

5.0

Pros

It was easy to understand how to use it and start using it for some of our expense tracking.

Cons

The credit card billing feature has a glaring weakness that we've found difficult to overcome. We're confident the Zoho Support team will help us through it.

Review Source

Lara M.  
Intern  
Medical Practice  
Used the software for: Less than 6 months

### "Makes auditing so much easier"

October 27, 2018

5.0

Pros

Very easy to costumize according to what you are going to need. Perfect when working with teams that has strict rules when it comes to expenses. Scanning receipts is very awesome and decreases workload and increases productivity.

Cons

Text recognition when scanning receipts could be improved.

Review Source

Danielle Q.  
Accountant  
Farming  
Used the software for: 6-12 months

### "Expense Reports Made Easy"

August 31, 2018

4.0

Pros

You can take a picture of your receipt, and it fills out the information for you (albeit a little laggy) Multicurrency support The reports and hierarchy work great Mileage tracking works great

Cons

Sometimes the scanner doesn't work the way you'd like but you can quickly fill in the details.

Review Source

Adriaan (Jorrie) J.  
Chief Executive Officer  
  
Used the software for: Less than 6 months

### "Zoho has made my life so much easier with all my expenses in one place and NO MORE PAPER..."

April 26, 2018

5.0

Simplified my life and made it so much easier to deal with expenses

Pros

I like that I do not have to carry paper around anymore. I can now simply take a picture on my mobile and the process starts.

Cons

I really can not complain about anything. Once you get familiar with the functionality it is really a breeze

Review Source

SF

SOTIRIS F.  
owner  
Insurance  
Used the software for: I used a free trial

### "great experience"

December 16, 2023

5.0

Pros

easy use and accounting integration is excelent

Cons

nothing really bad about it that i can think

Review Source

Yash S.  
Software engineer  
Computer Software  
Used the software for: 1-2 years

### "Review of Zoho Expense"

February 24, 2023

5.0

It's good so far

Pros

It helps in storing all the expenses made from the employee's end, which gives the overall amount for all the expenses to the employer, it is making the work easier in terms of storing all the expenses

Cons

Sometime, it becomes difficult for a begineer to declare the expense as it is compex from a UI prospective.

Review Source

IM

Ian M.  
CFO  
Retail  
Used the software for: 6-12 months

### "Zoho Expense"

July 23, 2019

5.0

Zoho is an effective organizational system.

Pros

This software is easy to use and well suited for it's purpose.

Cons

While the ability to categorize expenses into reports is nice, you should be able to submit lone expenses as not all belong in a category. It is also highly difficult to upload credit cards and use them to file for expenses.

Review Source

OV

Octavio V.  
Website Manager  
Graphic Design  
Used the software for: I used a free trial

### "What we needed!"

December 5, 2022

4.0

We are understanding better how to manage the expense reporting of our company and this makes it easy

Pros

We like that it helps you keep track of expenses and the functionalities are very easy to understand

Cons

I have not yet seen anything that could impact our usage

Reason for choosing Zoho Expense

no

Review Source

JG

Justin G.  
Project Manager  
Public Relations and Communications  
Used the software for: I used a free trial

### "Accessible, Affordable, Automated, Awesome"

December 6, 2022

5.0

It makes it easy to keep track of my receipts while I'm on the go for my business, then collect and collate them into clean reports I can keep for record and send to clients.

Pros

It laid everything out with clear categories, synced between all my important accounts, and made it easy to add/adjust categories on the fly. All at a very reasonable price.

Cons

The basic features are fantastic, but there are specific premium features I'd like to pay for without all the extra extras I don't need. It is a small thing, but that would be exceptional.

Reason for choosing Zoho Expense

Integration options, flexibility, price

Review Source

VR

Verified Reviewer  
Consultant  
  
Used the software for: Less than 6 months

### "New user, in love with auto scan, easy upload, and simple reporting"

May 15, 2018

5.0

Saved me a ton of time and stress.

Pros

I had a couple hundred receipts from a recent project that needed to be categorized and reported. Zoho Expense was a lifesaver with it's simple mobile app, photo upload, and auto scan. It even read foreign currency receipts pretty accurately (text was English, but currency wasn't USD) as well as handwritten receipts. Easy to add receipts to a report that's been compiled but not yet submitted. Will be using this a lot going forward I think.

Cons

Bit slow to read the receipts and digitize the information, but it's within reason. Changes made on the web version and the phone version take a little longer than expected to sync sometimes.

Review Source

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