# Page 26 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1208)

[View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 13th, 2026

# Page 26 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 626-650 of 1208 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Michael M.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Expense Manager"

February 4, 2021

4.0

Using Zoho Expense manager has eased the way we capture receipts, just by downloading and the rest the application handle for you. The feature of converting from any currency is a plus for us.

Pros

Ease of use of the application, with all the features easily accessible and clear.

Cons

Not that much, it has what I was looking for.

Review Source

Response from Zoho

February 8, 2021

Hi Michael, Thank you for taking the time to review Zoho Expense. We're glad to know the application meets all your requirements. Kindly write to support\[at\]zohoexpense\[dot\]com if you have any further suggestions, feedback or queries. Regards, Yohvan - Zoho Expense

ST

Stacy T.  
CFO  
Mining & Metals  
Used the software for: 6-12 months

### "Zoho Expense"

June 1, 2020

5.0

Our business loves Zoho and it's ability to streamline our expense report tracking and making it electronic with employees in multiple states.

Pros

Overall Zoho is very easy to use from setup to scanning receipts to submitting report to routing reports for approval. The automatic feed from corporate cards works well.

Cons

A few users have experienced delays a few times with credit card feeds and then put expense in manually and end up with a duplicate.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Overall price and capabilities.

Review Source

IS

Isaac S.  
Finance manager  
Human Resources  
Used the software for: 6-12 months

### "Zoho Expense review"

October 9, 2023

3.0

its easy to use

Pros

Ease of use. It is very collaborative and easy to use

Cons

limited in entry points. There are some fields that i want to input but its hard to create the line items.

Review Source

John H.  
Chairman  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent solution for Expenses management"

February 21, 2020

5.0

Superb solution that saves time, sort and errors on the part of both employees and financial admin.

Pros

Ease of use via any device, including mobiles. Seamless integration with Zoho Books accounting system. Easy to manage expenses approvals process.

Cons

There is nothing to detract from it's usage, it's just about perfect.

Review Source

PP

Prince P.  
HR Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Smart application to manage travel expenses well for both the domestic and international travels. "

May 15, 2018

4.0

Pros

Expense report part of the process gives us clarity in analyzing the different types of expenses made by an individual during a trip.This would facilitate the transactions easier and smoother and reduce the admin work.

Cons

Some logical calculations against certain expenses cannot be done automatically, manual efforts are required.

Review Source

VR

Verified Reviewer  
Pm It  
Machinery  
Used the software for: 1-2 years

### "Business travel expenses and receipts "

November 16, 2022

4.0

Overall is ok for basic use

Pros

Easy to understand, simple interface, complete with all basic features.

Cons

Could be useful to download into Excel the resume of all expenses by type and customer

Review Source

MG

Mark G.  
Airbnb host  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Great for receipt management"

March 19, 2024

5.0

Pros

I am really enjoying using Zoho Expense to upload all my receipts with the mobile android app and then I export it as .csv from the web app.

Cons

I would like to add more expense categories from within the mobile app. Thankfully I can add those additional expense categories from the web app.

Review Source

JC

Jonathan C.  
Business Development Head  
Utilities  
Used the software for: I used a free trial

### "Good product. and easy to use. "

July 8, 2022

4.0

Pros

Easy navigation. User friendly. Very affordable

Cons

Not very customisable compared to Monday.com

Review Source

CS

Chitrang S.  
Software Engineer  
Telecommunications  
Used the software for: Less than 6 months

### "One of the best software to track business expenses"

March 23, 2023

4.0

Zoho Expense helps one save time and effort in handling huge expenses in a team/company. With this tool, one can reliably and securely track and manage expenses.

Pros

I have just started to use Zoho Expense, and have began to see its advantages. The striking feature is its simplicity and user-friendly interface, which helps track and manage expenses in just a click. It helps reduce time and efforts in case one is recording manually. Even team/whole company's expenses can be managed.

Cons

I found the pricing a bit higher compared to other expense-tracking apps. Also, the customer support is slow at times. Otherwise, it is a good tool.

Review Source

AK

Alex K.  
Managing Director  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Okay for our needs - cheaper than alternatives"

March 18, 2023

4.0

Pros

End to end - trip management to receipts and reports generation

Cons

Cumbersome UI, receipt scanning while useful can't scan quite a few formats

Review Source

VR

Verified Reviewer  
CEO/Co-founder  
Farming  
Used the software for: I used a free trial

### "Startup upgrading internal systems"

May 18, 2023

4.0

So far so good! Integration with Zoho Books and quick setup has been a big bonus.

Pros

Very straight forward, easy to setup and use. Team was using it on the same day.

Cons

Still trying to figure out some advance approvals and integrations to make sure the accounting is integrated.

Review Source

GM

George M.  
Dir Sales  
Warehousing  
Used the software for: I used a free trial

### "Zoho Expense "

February 17, 2023

5.0

Very good!

Pros

Ease of use and ZOHO integration with our PLUS

Cons

Nothing yet, but should be inlcuded in ZOHO PLUS

Reason for choosing Zoho Expense

Integration with CRM

Review Source

VR

Verified Reviewer  
Owner  
Construction  
Used the software for: I used a free trial

### "Good product"

September 16, 2019

5.0

Pros

functionality & ease of use all apps can be combined for all-in-one access

Cons

To date, I have not found anything I have disliked about zoho… yet

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Expense

all in one packaging

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

functionality of quickbooks did not flow with the services we offer

Review Source

PF

Paul F.  
Owner  
Insurance  
Used the software for: 6-12 months

### "Tracking Expenses finally made easier"

August 15, 2022

5.0

Great

Pros

Ease of use and availability of customer support

Cons

I haven't found a downside yet. customer support is fast and professional

Review Source

SK

Steve K.  
Dir of Sales  
Food Production  
Used the software for: 6-12 months

### "Great tool"

June 10, 2022

5.0

Pros

Zoho Expense has been a great, price-competitive tool for us to manage and collate expenses.

Cons

The Expense function is quite good and intuitive. No complaints

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Cost

Review Source

Chonie B.  
Director Of Finance And Operations  
Publishing  
Used the software for: 1-2 years

### "Excellent for expense reporting - simple and fast to implement"

September 17, 2018

5.0

Pros

The support was really good, the pricing an excellent value for what you are able to quickly enable in your organization.

Cons

It is almost too simple (though I prefer this) in that negative charges were not available for some time (they fixed it). We moved to an expense reporting system that allowed for travel booking as well. Otherwise I would have remained with Zoho expense. Was happy for the most part, users found it easy.

Review Source

JJ

Joseph J.  
Controller  
Automotive  
Used the software for: 6-12 months

### "Great bang for your buck"

May 12, 2022

5.0

Great!

Pros

Approvals and better tracking. Categorizes as well

Cons

You have to wait 2-3 days for AMEX expenses to show up. Not great user support unless you are an admin

Review Source

BN

Brett N.  
COO  
Retail  
Used the software for: I used a free trial

### "Zoho Expense"

October 12, 2023

5.0

Pros

Super easy to implement and get the Team using it within an hour.

Cons

It wasn't immediately obvious how to submit expense receipts via the app, however once the first one is auto scanned, it was easy.

Review Source

MP

Michael P.  
Sales  
Construction  
Used the software for: 1-2 years

### "Zoho Review"

September 3, 2019

5.0

Pros

Iphone app to take picture of receipt and ability to customize the software.

Cons

it would be better if the cost was lower.

Review Source

JA

Jonathan A.  
Lead Bookkeeper  
Accounting  
Used the software for: Less than 6 months

### "Zoho Expense Management"

June 13, 2022

4.0

Overall a very positive experience so far. I will try with 1-2 clients first and then perhaps move others as well.

Pros

The account integration with QBO was easy to set up, as well as the connection to my credit cards.

Cons

I did have to troubleshoot my bank connection, but after a couple of attempts it was okay. Perhaps some specific instructions for Bookkeeping/Accounting practices would be helpful vs business set-up.

Switched from

[Dext](https://www.capterra.com/p/160189/Dext/)

Tags and better customer service

Review Source

DJ

Dale J.  
DCEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Ease of expense capture and classification"

October 5, 2023

5.0

Very good and would recommend

Pros

Very easy to capture expenses through the App and integrate with zoho accounting

Cons

Nothing in particular. Would have liked to easily turn off the approval process but I think that is just a learning and it is possible

Reason for choosing Zoho Expense

Integration with Zoho Accounts

Review Source

SS

Stephanie S.  
owner  
Hospitality  
Used the software for: I used a free trial

### "zoho expense"

July 31, 2023

4.0

good

Pros

Easy to use on desktop and app. Great way to track expenses.

Cons

Glitchy in some areas when categorizing expenses on a desktop. App can be streamlined a bit more when uploading and sorting expenses.

Review Source

DR

Denis R.  
Leader Center of excellence Procurement  
Retail  
Used the software for: 2+ years

### "Review DRivera Zoho Expense"

December 5, 2019

5.0

Every time I have used this tool, I have used it without problems and in an easy way.

Pros

This tool is used in the Company as the official tool to record the travel expenses of all employees, this is because it is easy to use and understand by users.

Cons

Really for me the tool is good and I dont have bad commenst about this software, so just have good experiences.

Review Source

DR

Dylan R.  
Director of Finance and Operations  
Computer Software  
Used the software for: 6-12 months

### "Easy to use, everything you need, and attractive pricing"

November 9, 2022

5.0

Pros

Delivers all the core features and them some, with top-tier ease of use and UX. An equal, if not superior, offering to top competitors at a lower price point.

Cons

The only (minor) piece of constructive feedback I can think of: the requirement to initiate a reimbursement after approving an expense report feels redundant. Some of our approvers initially assumed that approving the expense report was the final step for the submitter to be reimbursed.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Overpriced, suprising degree of "headache" when trying to migrate reimbursements to our new bank account

Review Source

LC

Lisa C.  
Deputy Director of Administration  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "\*\*Review is based on very little testing\*\*"

June 5, 2024

4.0

Pros

So far, we like the low cost for expense management and what appears to be an easy interface.

Cons

The set-up is taking some time, but we are eager to give is a full try.

Review Source

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