# Page 27 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 27 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 27 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 651-675 of 1186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JY Jason Y. Past President Information Technology and Services Used the software for: 1-2 years ### "Zoho Makes Expense Processing Easy" April 21, 2022 5.0 Pros I like the intuitive interface, easy expense submission. The custom workflows for approval make it easy to route expenses for secondary approvals based on value. Cons Overall a very good tool. Sometimes the additional documents attached to the reports can be overlooked at first glance, but not a major concern. Review Source VR Verified Reviewer Founder Architecture & Planning Used the software for: Less than 6 months ### "Zoho Expense is promising!" November 5, 2020 5.0 Very delighted with the overall experience. Pros Ui/ UX is very nice and easy to use. Works well with Zoho Books! Cons Would need help setting up the software because there are a lot of features. Review Source Response from Zoho November 23, 2020 Hi, Thank you for taking the time to rate Zoho Expense. We would be glad to assist you with the set up of your Zoho Expense organisation. Kindly drop an email to support\[at\]zohoexpense\[dot\]com so that we can assist you further. Regards, Yohvan - Zoho Expense PS Peter S. CEO Information Technology and Services Used the software for: Less than 6 months ### "Great value" November 11, 2020 5.0 Pros receipt scanning saved us a lot of time Cons OCR not working 100% - in some cases there are needed manual adjustments Review Source Response from Zoho December 15, 2020 Hi Peter, Thank you for taking the time to review Zoho Expense and share your feedback. We're glad to hear that the application helps save you time with expense reporting. We are also continuously working on enhancing our OCR feature and hope to increase the accuracy in time. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any queries. Regards, Yohvan - Zoho Expense SO Sean O. Director Industrial Automation Used the software for: I used a free trial ### "Zoho Expense" March 3, 2020 5.0 Very fast resonse and proactive Pros Easy to use, fast rollout, flexible. App is easy to use, with excellent back office function Cons Nothing. Work well and easy to setuo users Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Easy of use and automation Review Source RE Rob E. President Real Estate Used the software for: I used a free trial ### "Great for Mileage Tracking" June 27, 2023 5.0 Pros It's easy for my employees to track mileage and submit reports Cons So far, so good! We've had no issues with the implementation. Review Source VR Verified Reviewer Administrative Financial Assistnat Consumer Services Used the software for: I used a free trial ### "ZOHO Expense Free Trial Review" April 17, 2020 5.0 Overall I am very satisfied with my experience using ZOHO the last couple of weeks. My next step is to present it to the partners of the company for there opinion. Pros I've been researching expense reporting software for a little while and found what I was looking for in ZOHO expense. The ability to customize so many different settings is a plus in my book since other applications out there don't have the same flexibility. Also, the application is user friendly and easy to navigate. Cons I didn't find anything i didn't like about the software Reason for choosing Zoho Expense The customization features alone made choosing ZOHO easy. Review Source RB Rana B. COO Information Technology and Services Used the software for: 6-12 months ### "Zoho email receipts is the greatest convenience" July 12, 2019 5.0 Pros We consult for two companies and use Zoho receipts and Wave receipts. The receipt photo functionality on the app is relatively equal. When it comes to the email receipts - Zoho is miles ahead of Wave. The prediction of the account works great too. Love that Zoho also suggests the exchange rate to be applied for each expense. Cons Uber receipts are not auto-scanned properly (at times which is even more frustrating). I was on a trip and used Uber in Houston, London and Paris this week and Zoho is having about 50% accuracy in recognizing the emailed receipts from Uber. Review Source AK Arjun K. co founder Logistics and Supply Chain Used the software for: I used a free trial ### "One of the best expense management tool out there." October 24, 2022 5.0 Pros Easy to use, Mobile app is intutive. Integrates with zoho books. Cons Not as such. Almost everything works well Review Source JP Judah P. Administrator Used the software for: 6-12 months ### "Zoho is very helpful to me, I use it daily" January 26, 2018 4.0 Pros Keeps great track of where the money is that we've given out in our organization, and I always know who has request money and whether they've spent it, and on what Cons Not very easy to figure out, and online seminars are not convenient at all in our time zone (they only happen around 7pm for us, when we're all no longer at work). Once I got it working, it has definitely improved our quality of expense tracking Review Source VR Verified Reviewer Chief Financial Officer Sports Used the software for: I used a free trial ### "Excellent software" September 5, 2019 5.0 The overall experience has been great thus far, and we are looking to become paying subscribers once the trial expires. Pros The ability to be flexible with policies, using multi currency, and the ease of uploading receipts. Cons There were no standout issues, when comparing to other expense software, the flexibility fo Zoho Expense is far greater, to meet the needs of a complex organisation. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense Flexibility. Review Source HA Havind A. CEO - Developer Information Technology and Services Used the software for: 2+ years ### "Ease of use" April 11, 2019 5.0 Pros The most important thing in Zoho products overall and specially Zoho Expense is that all you need is accessable right in the place, their UIs are very simple and powerful. Cons The help part is not completed, although their service desk are ready all the time. Review Source BG Brad G. General Counsel Law Practice Used the software for: 1-2 years ### "Great product" September 27, 2018 5.0 Great Pros automates everything about expense reporting and pushes everything to the accounting system when report approved. Cons I like everything about it. I really have no complaints. I guess that the payment for the expense sometimes does not match to Books. Review Source KF Karen F. R.N Nurse Hospital & Health Care Used the software for: I used a free trial ### "Zoho expenses had the ability to be something great but didn't fit my exact needs" May 13, 2022 3.0 Pros I could see all the potential Zoho expenses had with the ability to integrate with all the other Zoho products and services they provide. Unfortunately that did not help in my situation and I'm not sure if I'll be able to make this software work for me in the future but I will continue to try Cons The big con for me is not being able to integrate with many third-party applications or services. They want you to stay inside these Zoho infrastructure of course to make more money but that affects me cuz I have to make so many changes on my end for that to work. Review Source VR Verified Reviewer Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Excellent tools for expense management" August 8, 2022 4.0 Pros Receipt scanning OCR function is very accurate and efficient Cons How does it work with other different Zoho software integration is not very clear. i.e. books. Review Source AM Adam M. COO Hospital & Health Care Used the software for: Less than 6 months ### "Easy to Deploy, effective Expense Tracking" February 10, 2021 5.0 Very good experience- implementation, rollout, and training were all easy Pros The ease for users to figure out what they need (multiple pathways); the flexibility to handle various expense scenarios (company paid, credit card, user paid, billable/non-billable, etc.) Cons Sometimes I have to pull expenses for credit card integration; advanced coding would need to be done in accounting software Review Source SC Shaun C. Manager Airlines/Aviation Used the software for: I used a free trial ### "Easy to use with great support" September 7, 2023 5.0 The expense tool has helped us to streamline our process Pros It is so easy to use and for users the instructions are simple - we have a small team and all users think it is great Cons It does not inegrate with all expense cards - we use Tide which does not work with Zoho but this is not a big major problem at all. Reason for choosing Zoho Expense it looks easy to use Review Source Steve M. product design engineer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Great program for startup" September 17, 2023 4.0 I like the tool ,it helps use keep track of our operation expenses , will definitely continue using this it Pros Zoho enables use to keep track of all our operation expenses easily Cons An excellent software ,overall meets our requirements Review Source RF Robert F. ceo Oil & Energy Used the software for: I used a free trial ### "Great" February 10, 2021 5.0 great Pros like expense tracking and ability to tie into other apps Cons does not auto generate receipts for under 75 like expensify Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) expensify has become politically motivated to grind a left wing agenda Review Source Athuman N. Director Food Production Used the software for: I used a free trial ### "zoho expenses is a good way to manage company expenses" February 23, 2020 5.0 Pros Users can send their expenses request before they spend,and admin may approve or reject considered to expenses types Cons Real time access provided with apps solution Review Source VR Verified Reviewer Executive Assistant Executive Office Used the software for: 6-12 months ### "Could be way better" April 15, 2019 3.0 Pros I love the autoscan option on the app. It makes scanning receipts to Zoho extremely easy. Cons First of all, the app & desktop version are completely different. It is almost impossible to expense/match receipts on the app because it doesn't tell you which business the receipt is for when you are in the general view area (on the iphone app... android is different). On the desktop, when you click expense, if you want to see the card transactions, you have to go to another screen. It takes too long/too many screens to get to what you want to do. Review Source JAC Jose Andrés C. Partner Management Consulting Used the software for: I used a free trial ### "Profesional App also for small Consulting Companies." November 29, 2022 4.0 Just started and very quickly taking control of main features. Expenses under control and with connection to other ZOHO apps. Pros Clear view. Linked to other ZOHO Apps. Very good tool for receipt uploading and project expenses management.Really great assistance and problem solving services. Cons May be some related VAT values depending on the country. Review Source SG Sarah G. Accounting & HR Supervisor Wholesale Used the software for: I used a free trial ### "No more paper expense reports!!" June 7, 2023 5.0 We were looking for an automated expense report solution to make paper expense reports a thing of the past, as we have several salesmen that travel frequently and have to keep up with all paper receipts and then spend hours once back from their trip filling out an expense report. Zoho has made it easy for our salesmen to snap a picture of their receipt in real time through the app and easily compile expense reports in minutes! This was exactly what we were looking for! Pros Ease of use and ability to create an expense report within the app Cons Having the option to put a note on the expense while you are waiting for it to scan and auto populate information. Review Source KK Ken K. Co-Founder Hospitality Used the software for: 6-12 months ### "Just take a photo of the receipt, and done!" September 13, 2019 5.0 Pros I like that it scans the information from the receipt precisely. Also it integrates with Quickbook. Cons It should have better deep learning function that can categorize the receipt better by learning. Review Source LS Laszlo S. RSM Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "ZOHO: The solution when you do 2.3 times everything to done it once! " September 12, 2018 2.0 Pros Nothing special. I like the color and the big letters (I don't need a glass!) That's nice! Cons Downtime of the server/connections (?) very often (in China)! I have good internet connection (other pages works), upload data to ZOHO (fill the boxes). Than hit the "SAVE"2 and it say, "no internet connection". I am try it again and again, - same result. At the end I need to quit. As this is not a real cloud application with continuous saving, - what I typed/filled is lost. I should start it again. Normally to make a bigger report once, I need to start twice or more times! DISASTER! Review Source DJ Drew J. Executive Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Quality Product" August 13, 2019 4.0 Pros This is a really clean way to capture expenses in a digital form, submit expense reports, store them electronically, and overall get away from lost receipts and the awkward " he said she said" as to who lost the paperwork. Cons It would be nice to have a bit more customizability for fonts sizes on reports, as there seems to be a lot of white space that forces you into extra pages, when it could easily be less. Also some customizability ti decide whether or not to include amounts to be reimbursed on reports. Reason for choosing Zoho Expense Good price, intuitive to use. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.