# Page 27 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1208)

[View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 13th, 2026

# Page 27 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 651-675 of 1208 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Manager of People Management  
Financial Services  
Used the software for: I used a free trial

### "Good apps for managing expenses of employees from all areas"

September 23, 2019

4.0

I can manage the expense claim easily, all the employees understand about the regulation for reimbursement, and shorten the process.

Pros

We can set the SOP, review the expenses, and set up the flow of approval.

Cons

We can not customize the features as we want

Alternatives considered

[Dext](https://www.capterra.com/p/160189/Dext/)

Reason for choosing Zoho Expense

Because cheaper and easy to operate.

Review Source

LC

Landon C.  
Owner  
Renewables & Environment  
Used the software for: I used a free trial

### "Great product"

November 4, 2021

4.0

Haven't used it long. Seems like it will help out tremendously.

Pros

Accessibility. I like the fact that we can use zoho for many platforms.

Cons

Difficult to integrate. Hoping to streamline all of our databases into one.

Review Source

Response from Zoho

November 12, 2021

Hi Landon, Thank you for taking the time to review Zoho Expense. Can you please reach out to us and let us know more about the trouble you are having integrating Zoho Expense with other applications? Kindly drop an email to support\[at\]zohoexpense\[dot\]com so we can assist you further. Regards, Yohvan - Zoho Expense

Ellen C.  
President  
Public Relations and Communications  
Used the software for: I used a free trial

### "Really great so far"

May 3, 2021

5.0

Pros

A great alternative to Expensify... simple to use.

Cons

Nothing so far, but we're still trying out.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

We did not like Expensify weighing in on the 2020 election. We prefer our tech options to be apolitical.

Review Source

LM

Louis M.  
Q.C. Inspector  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Neat Expense Reports!!"

March 3, 2023

5.0

Great detail oriented software.

Pros

Thank You Zoho Expense for allowing me to utilize your "Neat" Expense Report Writing Software! I thorughly enjoyed the experience! I highly reccomend this package!!

Cons

Not much in the way of dislike. I think that the interface could be a little more graphic oriented to explain the goals of a particular task.

Review Source

MJ

Marla J.  
Controller  
Oil & Energy  
Used the software for: 1-2 years

### "Zoho Expense Review"

August 1, 2019

5.0

Pros

It is easy to use. The mobile app allows employees to scan their expenses in real time.

Cons

There are a few too many notifications.

Review Source

LK

Leanne K.  
He assistant  
  
Used the software for: 1-2 years

### "Simple and easy to use"

December 6, 2017

5.0

Pros

Easy to follow steps Clear screens Great customer support Simple to use Great product Easy to explain to others

Cons

Some buttons can be hard to click Some things like postcode and county are written down as zip code and province and there are a few irrelevant boxes that we leave blank

Review Source

VT

Vivek T.  
COO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Good To Manage Business Expense"

June 1, 2023

5.0

Good

Pros

Ease of usage and low learning curve.Saves time

Cons

Integration with Tally and other apps. Can be improved further

Review Source

C. Brian H.  
Vice President Sales and Marketing  
Mining & Metals  
Used the software for: 6-12 months

### "Great Expense App"

January 21, 2019

5.0

This streamlines our expense process and eliminates wasting more time than needed on expense reporting.

Pros

Ease of use. App that is associated. My employees can easily access and submit.

Cons

Nothing negative about Zoho

Review Source

JB

Jean B.  
Training team lead  
Consumer Services  
Used the software for: Less than 6 months

### "Business expense tracking "

November 16, 2023

4.0

Pros

It offers a ton of features to track your expenses, manage your receipts and approve or reject expense reports

Cons

The autoscan feature can be a bit finicky at times.

Review Source

Response from Zoho

November 30, 2023

Hi Jean, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad to know that you love the application and it has helped streamline your expense reporting process. We would love to check what went wrong with Autoscan. Please share us a few sample receipts to <support\[at\]zohoexpense\[dot\]com>, we would be happy to troubleshoot this further. Assuring our best services at all times. Regards, Thanga - Zoho Expense

BO

Brian O.  
HRM  
Telecommunications  
Used the software for: 2+ years

### "Approving Expenses"

August 27, 2019

2.0

Pros

Nothing, N/A, please update software soon.

Cons

Having a non-changeable window of 15 to approve expenses is way too limited. Soho should leave it up to the Business on the approval window, 10 days, 7 days or shorter. But, a 15 day only approval window is limited and short sighted.

Review Source

KC

Kyn C.  
CFO  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Great solution"

September 5, 2022

5.0

Tidied up our expenses system

Pros

We use the system for Credit Card management - seemless

Cons

Too many options for our use - but understand the need to fit all situations

Review Source

RR

Rima R.  
Manager  
Entertainment  
Used the software for: 2+ years

### "Zoho Invoice"

January 25, 2023

5.0

Pros

Invoice customers with ease, with a nice layout design for itemizing the breakdwon.

Cons

Confusing between Invoice, Expense and Books and each of their roles.

Review Source

EM

Erik M.  
Owner  
Program Development  
Used the software for: Less than 6 months

### "Easy integration"

November 6, 2020

5.0

Great!

Pros

Seamless integration to Zoho Books. Once I associated the company numbers, all accounts ported over.

Cons

Necessity to set-up a different account with Forte vs. using the same account that I used for Books

Review Source

Response from Zoho

November 20, 2020

Hi Erik, Thank you for taking the time to review Zoho Expense. We're glad to hear that the seamless integration with Zoho Books helped you. With regard to Forte accounts, there is no charge for setting up your Forte account or for each ACH transaction made in Zoho Expense. Hence, there is a need for a different Forte account in Zoho Expense. Feel free to write to us at support\[at\]zohoexpense\[dot\]com if you have any further questions. Regards, Yohvan - Zoho Expense

JY

Jason Y.  
Past President  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoho Makes Expense Processing Easy"

April 21, 2022

5.0

Pros

I like the intuitive interface, easy expense submission. The custom workflows for approval make it easy to route expenses for secondary approvals based on value.

Cons

Overall a very good tool. Sometimes the additional documents attached to the reports can be overlooked at first glance, but not a major concern.

Review Source

VR

Verified Reviewer  
Founder  
Architecture & Planning  
Used the software for: Less than 6 months

### "Zoho Expense is promising!"

November 5, 2020

5.0

Very delighted with the overall experience.

Pros

Ui/ UX is very nice and easy to use. Works well with Zoho Books!

Cons

Would need help setting up the software because there are a lot of features.

Review Source

Response from Zoho

November 23, 2020

Hi, Thank you for taking the time to rate Zoho Expense. We would be glad to assist you with the set up of your Zoho Expense organisation. Kindly drop an email to support\[at\]zohoexpense\[dot\]com so that we can assist you further. Regards, Yohvan - Zoho Expense

PS

Peter S.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great value"

November 11, 2020

5.0

Pros

receipt scanning saved us a lot of time

Cons

OCR not working 100% - in some cases there are needed manual adjustments

Review Source

Response from Zoho

December 15, 2020

Hi Peter, Thank you for taking the time to review Zoho Expense and share your feedback. We're glad to hear that the application helps save you time with expense reporting. We are also continuously working on enhancing our OCR feature and hope to increase the accuracy in time. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any queries. Regards, Yohvan - Zoho Expense

SO

Sean O.  
Director  
Industrial Automation  
Used the software for: I used a free trial

### "Zoho Expense"

March 3, 2020

5.0

Very fast resonse and proactive

Pros

Easy to use, fast rollout, flexible. App is easy to use, with excellent back office function

Cons

Nothing. Work well and easy to setuo users

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Easy of use and automation

Review Source

RE

Rob E.  
President  
Real Estate  
Used the software for: I used a free trial

### "Great for Mileage Tracking"

June 27, 2023

5.0

Pros

It's easy for my employees to track mileage and submit reports

Cons

So far, so good! We've had no issues with the implementation.

Review Source

VR

Verified Reviewer  
Administrative Financial Assistnat  
Consumer Services  
Used the software for: I used a free trial

### "ZOHO Expense Free Trial Review"

April 17, 2020

5.0

Overall I am very satisfied with my experience using ZOHO the last couple of weeks. My next step is to present it to the partners of the company for there opinion.

Pros

I've been researching expense reporting software for a little while and found what I was looking for in ZOHO expense. The ability to customize so many different settings is a plus in my book since other applications out there don't have the same flexibility. Also, the application is user friendly and easy to navigate.

Cons

I didn't find anything i didn't like about the software

Reason for choosing Zoho Expense

The customization features alone made choosing ZOHO easy.

Review Source

RB

Rana B.  
COO  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoho email receipts is the greatest convenience"

July 12, 2019

5.0

Pros

We consult for two companies and use Zoho receipts and Wave receipts. The receipt photo functionality on the app is relatively equal. When it comes to the email receipts - Zoho is miles ahead of Wave. The prediction of the account works great too. Love that Zoho also suggests the exchange rate to be applied for each expense.

Cons

Uber receipts are not auto-scanned properly (at times which is even more frustrating). I was on a trip and used Uber in Houston, London and Paris this week and Zoho is having about 50% accuracy in recognizing the emailed receipts from Uber.

Review Source

AK

Arjun K.  
co founder  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "One of the best expense management tool out there."

October 24, 2022

5.0

Pros

Easy to use, Mobile app is intutive. Integrates with zoho books.

Cons

Not as such. Almost everything works well

Review Source

JP

Judah P.  
Administrator  
  
Used the software for: 6-12 months

### "Zoho is very helpful to me, I use it daily"

January 26, 2018

4.0

Pros

Keeps great track of where the money is that we've given out in our organization, and I always know who has request money and whether they've spent it, and on what

Cons

Not very easy to figure out, and online seminars are not convenient at all in our time zone (they only happen around 7pm for us, when we're all no longer at work). Once I got it working, it has definitely improved our quality of expense tracking

Review Source

VR

Verified Reviewer  
Chief Financial Officer  
Sports  
Used the software for: I used a free trial

### "Excellent software"

September 5, 2019

5.0

The overall experience has been great thus far, and we are looking to become paying subscribers once the trial expires.

Pros

The ability to be flexible with policies, using multi currency, and the ease of uploading receipts.

Cons

There were no standout issues, when comparing to other expense software, the flexibility fo Zoho Expense is far greater, to meet the needs of a complex organisation.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Flexibility.

Review Source

HA

Havind A.  
CEO - Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Ease of use"

April 11, 2019

5.0

Pros

The most important thing in Zoho products overall and specially Zoho Expense is that all you need is accessable right in the place, their UIs are very simple and powerful.

Cons

The help part is not completed, although their service desk are ready all the time.

Review Source

BG

Brad G.  
General Counsel  
Law Practice  
Used the software for: 1-2 years

### "Great product"

September 27, 2018

5.0

Great

Pros

automates everything about expense reporting and pushes everything to the accounting system when report approved.

Cons

I like everything about it. I really have no complaints. I guess that the payment for the expense sometimes does not match to Books.

Review Source

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