# Page 28 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1208)

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Last updated May 13th, 2026

# Page 28 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 676-700 of 1208 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KF

Karen F.  
R.N Nurse  
Hospital & Health Care  
Used the software for: I used a free trial

### "Zoho expenses had the ability to be something great but didn't fit my exact needs"

May 13, 2022

3.0

Pros

I could see all the potential Zoho expenses had with the ability to integrate with all the other Zoho products and services they provide. Unfortunately that did not help in my situation and I'm not sure if I'll be able to make this software work for me in the future but I will continue to try

Cons

The big con for me is not being able to integrate with many third-party applications or services. They want you to stay inside these Zoho infrastructure of course to make more money but that affects me cuz I have to make so many changes on my end for that to work.

Review Source

CK

Claude K.  
Director  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Very good product. "

May 30, 2024

5.0

Pros

ZOHO expense has been a complete life saver for our business. We are saving so much time and the benefits are enormours. Links well with ZOHO books.

Cons

Confusing at first to seperate between travel and expenses.

Review Source

VR

Verified Reviewer  
Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Excellent tools for expense management"

August 8, 2022

4.0

Pros

Receipt scanning OCR function is very accurate and efficient

Cons

How does it work with other different Zoho software integration is not very clear. i.e. books.

Review Source

AM

Adam M.  
COO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to Deploy, effective Expense Tracking"

February 10, 2021

5.0

Very good experience- implementation, rollout, and training were all easy

Pros

The ease for users to figure out what they need (multiple pathways); the flexibility to handle various expense scenarios (company paid, credit card, user paid, billable/non-billable, etc.)

Cons

Sometimes I have to pull expenses for credit card integration; advanced coding would need to be done in accounting software

Review Source

SC

Shaun C.  
Manager  
Airlines/Aviation  
Used the software for: I used a free trial

### "Easy to use with great support"

September 7, 2023

5.0

The expense tool has helped us to streamline our process

Pros

It is so easy to use and for users the instructions are simple - we have a small team and all users think it is great

Cons

It does not inegrate with all expense cards - we use Tide which does not work with Zoho but this is not a big major problem at all.

Reason for choosing Zoho Expense

it looks easy to use

Review Source

Steve M.  
product design engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Great program for startup"

September 17, 2023

4.0

I like the tool ,it helps use keep track of our operation expenses , will definitely continue using this it

Pros

Zoho enables use to keep track of all our operation expenses easily

Cons

An excellent software ,overall meets our requirements

Review Source

RF

Robert F.  
ceo  
Oil & Energy  
Used the software for: I used a free trial

### "Great"

February 10, 2021

5.0

great

Pros

like expense tracking and ability to tie into other apps

Cons

does not auto generate receipts for under 75 like expensify

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

expensify has become politically motivated to grind a left wing agenda

Review Source

Athuman N.  
Director  
Food Production  
Used the software for: I used a free trial

### "zoho expenses is a good way to manage company expenses"

February 23, 2020

5.0

Pros

Users can send their expenses request before they spend,and admin may approve or reject considered to expenses types

Cons

Real time access provided with apps solution

Review Source

VR

Verified Reviewer  
Executive Assistant  
Executive Office  
Used the software for: 6-12 months

### "Could be way better"

April 15, 2019

3.0

Pros

I love the autoscan option on the app. It makes scanning receipts to Zoho extremely easy.

Cons

First of all, the app & desktop version are completely different. It is almost impossible to expense/match receipts on the app because it doesn't tell you which business the receipt is for when you are in the general view area (on the iphone app... android is different). On the desktop, when you click expense, if you want to see the card transactions, you have to go to another screen. It takes too long/too many screens to get to what you want to do.

Review Source

JAC

Jose Andrés C.  
Partner  
Management Consulting  
Used the software for: I used a free trial

### "Profesional App also for small Consulting Companies."

November 29, 2022

4.0

Just started and very quickly taking control of main features. Expenses under control and with connection to other ZOHO apps.

Pros

Clear view. Linked to other ZOHO Apps. Very good tool for receipt uploading and project expenses management.Really great assistance and problem solving services.

Cons

May be some related VAT values depending on the country.

Review Source

SG

Sarah G.  
Accounting & HR Supervisor  
Wholesale  
Used the software for: I used a free trial

### "No more paper expense reports!!"

June 7, 2023

5.0

We were looking for an automated expense report solution to make paper expense reports a thing of the past, as we have several salesmen that travel frequently and have to keep up with all paper receipts and then spend hours once back from their trip filling out an expense report. Zoho has made it easy for our salesmen to snap a picture of their receipt in real time through the app and easily compile expense reports in minutes! This was exactly what we were looking for!

Pros

Ease of use and ability to create an expense report within the app

Cons

Having the option to put a note on the expense while you are waiting for it to scan and auto populate information.

Review Source

KK

Ken K.  
Co-Founder  
Hospitality  
Used the software for: 6-12 months

### "Just take a photo of the receipt, and done!"

September 13, 2019

5.0

Pros

I like that it scans the information from the receipt precisely. Also it integrates with Quickbook.

Cons

It should have better deep learning function that can categorize the receipt better by learning.

Review Source

LS

Laszlo S.  
RSM  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "ZOHO: The solution when you do 2.3 times everything to done it once! "

September 12, 2018

2.0

Pros

Nothing special. I like the color and the big letters (I don't need a glass!) That's nice!

Cons

Downtime of the server/connections (?) very often (in China)! I have good internet connection (other pages works), upload data to ZOHO (fill the boxes). Than hit the "SAVE"2 and it say, "no internet connection". I am try it again and again, - same result. At the end I need to quit. As this is not a real cloud application with continuous saving, - what I typed/filled is lost. I should start it again. Normally to make a bigger report once, I need to start twice or more times! DISASTER!

Review Source

DJ

Drew J.  
Executive Pastor  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Quality Product"

August 13, 2019

4.0

Pros

This is a really clean way to capture expenses in a digital form, submit expense reports, store them electronically, and overall get away from lost receipts and the awkward " he said she said" as to who lost the paperwork.

Cons

It would be nice to have a bit more customizability for fonts sizes on reports, as there seems to be a lot of white space that forces you into extra pages, when it could easily be less. Also some customizability ti decide whether or not to include amounts to be reimbursed on reports.

Reason for choosing Zoho Expense

Good price, intuitive to use.

Review Source

VR

Verified Reviewer  
IT Manager  
Warehousing  
Used the software for: I used a free trial

### "Great Product"

March 15, 2022

5.0

Pros

The ease of use is exceptional. Reports are very helpful.

Cons

The receipt scanning is not as helpful as it should be

Review Source

VR

Verified Reviewer  
Partner  
Consumer Services  
Used the software for: I used a free trial

### "Getting To know the System"

January 9, 2020

4.0

Pros

We have been looking for an easy way to reconcile our corporate cards for ages.

Cons

I wish I could turn off the expense reporting. We just dont need it.

Review Source

VR

Verified Reviewer  
CEO  
Financial Services  
Used the software for: I used a free trial

### "Ease of Use"

November 13, 2020

5.0

As with all Zoho products the experience was good

Pros

Easy to use and the integration in to Zoho was essential

Cons

Like any application you just have to persevere and get in to the habit of using. Functionality is good

Reason for choosing Zoho Expense

No as we already use Zoho

Review Source

Response from Zoho

December 15, 2020

Hi, Thank you for reviewing Zoho Expense and sharing your feedback. We're glad to know that you found it easy to use and benefitted from the Zoho integrations. Regards, Yohvan - Zoho Expense

VR

Verified Reviewer  
Director of Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "So easy and so convenient! "

February 5, 2019

5.0

Have enjoyed keeping my expenses organized. Now I can finally throw away receipts after I've snapped a pic and put into Zoho Expense.

Pros

Ease of use. It's literally made my life so much easier since we've been using it. Could not be more simple and captures all we need.

Cons

Not sure ease of use from administrators side, but as a user it is just really easy, simple, and fast.

Review Source

VR

Verified Reviewer  
Deputy Manager - HR  
Management Consulting  
Used the software for: I used a free trial

### "User Friendly"

August 22, 2023

5.0

Great so far

Pros

The best feature was that we can upload the invoices and it automatically creates the report. Yet to explore more features

Cons

Yet to explore but it is too complicated at times

Review Source

EG

Emily G.  
Controller  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to setup and great interface"

May 23, 2019

4.0

Pros

The ease of setup and the integration with our accounting system

Cons

Whilst I really like the way to pay out expenses (Forte), it has daily limits which can be a bit of a process to change

Review Source

JZ

Jonathan Z.  
Finance Associate  
Outsourcing/Offshoring  
Used the software for: I used a free trial

### "Great option for expense reporting and tracking "

April 12, 2020

4.0

Great experience, I would definitely recommend to any organization with small teams that travel frequently.

Pros

This is a very light expense reporting app, the beauty of it is how you as an admin, can set up all the categories, allowances, formats and even reporting templates for the rest of the end users to make use of, making it snappy and super easy to use compared to other platforms.

Cons

Some people in my organization complained about it being a little “not so intuitive” by the time of filing the expenses and uploading the pictures of the receipts.

Review Source

BH

Bob H.  
Chief Growth Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho & Forget About It"

May 1, 2023

5.0

Title said it all, so easy to implement and for users to adopt

Pros

So easy and intuitive and the integration to QuickBooks

Cons

The AI features and automation will only grow in this product category

Reason for choosing Zoho Expense

Similar but looked easier and broader capabilities we might grow into

Review Source

VR

Verified Reviewer  
VP Strategic Partnerships  
Financial Services  
Used the software for: 2+ years

### "Best I've ever used! So Easy"

May 10, 2019

5.0

Expense reporting

Pros

The Chrome Extension, and email inbox, the integration to Iphone screenshot.

Cons

Nothing, it's all super solid! Not a single thing I don't like about Zoho Expense

Review Source

sS

stephanie S.  
Owner  
Education Management  
Used the software for: 6-12 months

### "amazing"

March 12, 2020

4.0

amazing

Pros

I have owned this business for 19 years. this product has been amazing when it comes to tax time.

Cons

No real business description daycare is not an option for industry

Review Source

KG

Kapil G.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Finally an expense solution we can trust"

June 4, 2019

5.0

Pros

\- The ease at which the receipts can be uploaded and auto scan for automatic identification - Well coupled integration with Zoho Books - Mobile app for easy approval and management of expense

Cons

There should be a provision to handle the director's reimbursement. At the accounting level, employee reimbursement and director's reimbursement are handled separately. Now when we are recording the disbursement, it is appearing as employee reimbursement instead of reimbursement to the director or key management person.

Review Source

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