# Page 28 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1186)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 28 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 676-700 of 1186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
IT Manager  
Warehousing  
Used the software for: I used a free trial

### "Great Product"

March 15, 2022

5.0

Pros

The ease of use is exceptional. Reports are very helpful.

Cons

The receipt scanning is not as helpful as it should be

Review Source

VR

Verified Reviewer  
Partner  
Consumer Services  
Used the software for: I used a free trial

### "Getting To know the System"

January 9, 2020

4.0

Pros

We have been looking for an easy way to reconcile our corporate cards for ages.

Cons

I wish I could turn off the expense reporting. We just dont need it.

Review Source

VR

Verified Reviewer  
CEO  
Financial Services  
Used the software for: I used a free trial

### "Ease of Use"

November 13, 2020

5.0

As with all Zoho products the experience was good

Pros

Easy to use and the integration in to Zoho was essential

Cons

Like any application you just have to persevere and get in to the habit of using. Functionality is good

Reason for choosing Zoho Expense

No as we already use Zoho

Review Source

Response from Zoho

December 15, 2020

Hi, Thank you for reviewing Zoho Expense and sharing your feedback. We're glad to know that you found it easy to use and benefitted from the Zoho integrations. Regards, Yohvan - Zoho Expense

VR

Verified Reviewer  
Director of Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "So easy and so convenient! "

February 5, 2019

5.0

Have enjoyed keeping my expenses organized. Now I can finally throw away receipts after I've snapped a pic and put into Zoho Expense.

Pros

Ease of use. It's literally made my life so much easier since we've been using it. Could not be more simple and captures all we need.

Cons

Not sure ease of use from administrators side, but as a user it is just really easy, simple, and fast.

Review Source

VR

Verified Reviewer  
Deputy Manager - HR  
Management Consulting  
Used the software for: I used a free trial

### "User Friendly"

August 22, 2023

5.0

Great so far

Pros

The best feature was that we can upload the invoices and it automatically creates the report. Yet to explore more features

Cons

Yet to explore but it is too complicated at times

Review Source

EG

Emily G.  
Controller  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to setup and great interface"

May 23, 2019

4.0

Pros

The ease of setup and the integration with our accounting system

Cons

Whilst I really like the way to pay out expenses (Forte), it has daily limits which can be a bit of a process to change

Review Source

JZ

Jonathan Z.  
Finance Associate  
Outsourcing/Offshoring  
Used the software for: I used a free trial

### "Great option for expense reporting and tracking "

April 12, 2020

4.0

Great experience, I would definitely recommend to any organization with small teams that travel frequently.

Pros

This is a very light expense reporting app, the beauty of it is how you as an admin, can set up all the categories, allowances, formats and even reporting templates for the rest of the end users to make use of, making it snappy and super easy to use compared to other platforms.

Cons

Some people in my organization complained about it being a little “not so intuitive” by the time of filing the expenses and uploading the pictures of the receipts.

Review Source

BH

Bob H.  
Chief Growth Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho & Forget About It"

May 1, 2023

5.0

Title said it all, so easy to implement and for users to adopt

Pros

So easy and intuitive and the integration to QuickBooks

Cons

The AI features and automation will only grow in this product category

Reason for choosing Zoho Expense

Similar but looked easier and broader capabilities we might grow into

Review Source

VR

Verified Reviewer  
VP Strategic Partnerships  
Financial Services  
Used the software for: 2+ years

### "Best I've ever used! So Easy"

May 10, 2019

5.0

Expense reporting

Pros

The Chrome Extension, and email inbox, the integration to Iphone screenshot.

Cons

Nothing, it's all super solid! Not a single thing I don't like about Zoho Expense

Review Source

sS

stephanie S.  
Owner  
Education Management  
Used the software for: 6-12 months

### "amazing"

March 12, 2020

4.0

amazing

Pros

I have owned this business for 19 years. this product has been amazing when it comes to tax time.

Cons

No real business description daycare is not an option for industry

Review Source

KG

Kapil G.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Finally an expense solution we can trust"

June 4, 2019

5.0

Pros

\- The ease at which the receipts can be uploaded and auto scan for automatic identification - Well coupled integration with Zoho Books - Mobile app for easy approval and management of expense

Cons

There should be a provision to handle the director's reimbursement. At the accounting level, employee reimbursement and director's reimbursement are handled separately. Now when we are recording the disbursement, it is appearing as employee reimbursement instead of reimbursement to the director or key management person.

Review Source

GP

Gary P.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Good Product"

January 18, 2021

5.0

Ease of tracking receipts to projects for my business and separate easily from personal expenses, do split expenses when needed, etc. This performs the task well and quickly.

Pros

It integrates very smoothly with the CRM system and with QuickBooks. Intuitive interface makes it very easy to use.

Cons

I haven't encountered anything yet. So far, I am quite pleased.

Reason for choosing Zoho Expense

Ease of integration with Zoho CRM.

Review Source

JB

Joe B.  
Program Director  
Religious Institutions  
Used the software for: 1-2 years

### "Effective and Affordable"

July 24, 2019

5.0

Pros

When you get all the information coming together it's simple to create reports and keep things very organized.

Cons

The mobile app is not as functional as the online version.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Worked with more credit cards

Review Source

VR

Verified Reviewer  
Managing Director  
Pharmaceuticals  
Used the software for: I used a free trial

### "Review on Zoho Expense from DLS"

January 8, 2023

5.0

Pros

Very easy to use and don't have to be scared if accounting mistakes, document physical filing not required and can be used from app.

Cons

I wish in the standard plan they would have allowed trip expense feature also.

Review Source

JH

Josh H.  
Sales Manager  
Environmental Services  
Used the software for: 1-2 years

### "Easy Expense reporting"

September 10, 2019

4.0

We used to have an excel spreadsheet that we used to submit all expense reports. This was very time consuming and we would lose receipts all the time. The picture capture feature of the mobile app is very impressive and it has been a big time saver and we rarely lose receipts.

Pros

I have found that this software speeds up my reporting considerably. The picture taking feature and automated reading of the receipt are excellent.

Cons

For us there are no Cons at this time. We are not really using most of the advanced features.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed a smoother and more accessible option.

Review Source

AC

Andy C.  
Director of CE  
Consumer Services  
Used the software for: 6-12 months

### "It just works"

July 12, 2019

5.0

Keeping track of all my travel and movements,,,,,

Pros

Forget the crazy accounting software products, this is a product that just works. Great work guys. Better that Zero, Concur and all the others put together. No nonsense no fuss 10/10 Zoho..

Cons

It works, its easy to use, its intuitive.....its maintained,,,,,

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Its easier,,,,,,

Review Source

SD

Sharif D.  
Inventory analyst  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "easy to use"

August 17, 2023

5.0

Pros

Easy dashboard to track all the expenses in one place, can be integrated with other payment options

Cons

software is so easy for me and have not seen any other issues

Review Source

NO

Natalie O.  
Junior Financial Controller  
Financial Services  
Used the software for: I used a free trial

### "Excellent value for money"

February 14, 2024

4.0

Pros

How easy it is set up and use. You don't require much help with set up

Cons

The ability to remove any options or headings you do not require

Review Source

ZM

Ziyad M.  
Managing Director  
Construction  
Used the software for: I used a free trial

### "Zoho Expenses helps me in my financial management"

August 29, 2022

4.0

I have been using ZOHO Books over a year now and with Zoho expenses, my job now is easier as i have tons of receipt i need to capture, scan, categories and etc. All this is done very easily now. Should have use it earlier.

Pros

1) easy of use 2) OCR of the receipt from the pic taken 3) Integration with Zoho Books 4) Reporting

Cons

Started it with a minor learning curve. Was confuse in the beginning but the customer service help me out with my problem.

Review Source

KC

KIRK C.  
Account Executive  
Oil & Energy  
Used the software for: I used a free trial

### "A true expense stress reliever"

August 25, 2019

5.0

I LOVE this app. A serious stress reduction resource.

Pros

layout, speed of SmartScan, ability to add logo, filters on mobile app for improving resolution of images

Cons

too many clicks / taps on the mobile interface to get to the edit function of the photo.

Reason for choosing Zoho Expense

simpler interface, ability to define layout of photos on report, layout of GL codes on the report, a little easier to use. I really liked one other solution and I still have an account with them but overall, ZoHo is much better.

Review Source

sC

shubham C.  
OWNER  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "BEST SOFTWARE TO HANDLE EXPENSES"

August 12, 2019

5.0

Pros

ZOHO IS BEST PLATFORM TO HAVE YOUR BUSINESS RUNNING SMOOTHLY. THANK YOU VERY MUCH.

Cons

NO AT ALL...THERE ARE NO FLAWS AT ALL IN ANY OF THE SOFTWARE I M USING.

Review Source

VR

Verified Reviewer  
Operations Analyst  
Human Resources  
Used the software for: Less than 6 months

### "Robust, but cheap"

September 24, 2019

5.0

Pros

I like that the tool is actually quite robust and customizable.

Cons

I do wish that their support team was more open to making changes to the tool or otherwise working with our needs.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Sage Expense Management](https://www.capterra.com/p/162066/Fyle/)

Reason for choosing Zoho Expense

Zoho is a cheaper alternative but doesn't sacrifice usability and scalability.

Review Source

EH

Elie H.  
President  
  
Used the software for: 2+ years

### "Zoho Expense has met most of our needs with superb quality."

May 15, 2018

5.0

Pros

I like the fact that new features are continuously added. I am impressed with the continuous improvements that are added regularly.

Cons

All expense reports have to be submitted by the base currency. It would be good to allow users to submit using different currencies, or have the ability to set up a base currency for users which is different than the base currency for the organization.

Review Source

AG

Allen G.  
Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Great functionality"

November 21, 2020

5.0

Excellet - Zoho has several products that are helpful for small businesses like mine.

Pros

Simple to use. Autoscan of receipts while I'm on the go is priceless. I just scan and later put the receipt in the right report and I'm done.

Cons

Took a little time to understand navigation of putting receipts in correct reports, but once I understood it, no problem.

Reason for choosing Zoho Expense

first one I tried and liked it. Good value also.

Review Source

Response from Zoho

December 15, 2020

Hi Allen, Thank you for taking the time to review Zoho Expense and for sharing your feedback. We're glad to hear that you found the application simple to use. Kindly write to us at support\[at\]zohoexpense\[dot\]com if you have any queries or assistance. Regards, Yohvan - Zoho Expense

DH

Douglas H.  
Sr account director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Efficient and easy way to manage work expenses"

February 23, 2021

5.0

Zoho Expense has vastly improved Ripple Street expenses management and submission. Very pleased with the software and glad our company decided to go with it.

Pros

I really like the ease of use, mobile functionalities, great user interface and built in interactive features.

Cons

Nothing from my perspective and use of Zoho Expense that seem to be missing. Provides everything I need.

Review Source

Response from Zoho

March 12, 2021

Hi Douglas, Thank you for taking the time to share your experience using Zoho Expense to streamline your expense reporting. We're glad to hear that you like the ease of use, user interface and interactive features. Kindly reach out to us at support\[at\]zohoexpense\[dot\]com if you have any queries or require any assistance. Regards, Yohvan - Zoho Expense

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