# Page 3 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Zoho Expense the right Expense Report solution for you? Explore 1200 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1200)

[View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 13th, 2026

# Page 3 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 51-75 of 1200 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Marvyn B.  
Owner  
Accounting  
Used the software for: 6-12 months

### "M&E Financial Services Review for Zoho"

January 2, 2026

5.0

Overall, I cannot complain. It allows me to do my job and give my clients what they expect from me without any issues.

Pros

Zoho provides everything I need for a small fraction of other software. Also, the features and abilities that it has. The reports I can run without having any issues.

Cons

The only thing I do not like is that you cannot bundle services or companies. Wish there was packages at a cheaper price for users who use multiple sections and for multiple companies.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Expense

I believed that Zoho would give me everything I need for a reasonable price.

Review Source

DD

Derek D.  
Owner  
Accounting  
Used the software for: I used a free trial

### "Small Business Wonder!"

January 21, 2026

4.0

Great solution. Would highly recommend to any small business looking for a fully integrated solution.

Pros

Zoho Expense is nicely integrated into Zoho book. I love that it is also tied to our credit cards and reminds me to scan the receipts immediately when the card is charged. The expense reports really go together nicely.

Cons

Still having a little bit of trouble with the Credit Card integration updating timely between the initial authorization and the final charge.

Review Source

SH

Sachin H.  
Director  
Education Management  
Used the software for: 6-12 months

### "Zoho Expense Review by Sachin Hegde"

October 29, 2025

5.0

Fantastic experience and proud to be using the product. I would like to recommend this product to everyone since Zoho is an ecosystem of many useful products which can be used seamlessly

Pros

Fantastic product with all the necessary features. Very well thought of interface and very useful. Best feature is the multi currency usage

Cons

Some integration issues may crop up. Customer support was not very prompt and infact I still have the query not addressed

Alternatives considered

[Walnut.io](https://www.capterra.com/p/245757/Walnutio/)

Reason for choosing Zoho Expense

Ease of use and customizations. Also, integrates well with other Zoho products

Review Source

JC

Jonathan C.  
Service Manager  
Machinery  
Used the software for: I used a free trial

### "Zoho Expense for Service department"

December 1, 2025

5.0

Has greatly improved our workflow. Cut expense report time down and improved user experience. A good product for startups and small businesses looking to get a handle on expenses.

Pros

It is very user friendly and easy to onboard new employees to. The portal to a company card and mileage tracking cuts expense report time down significantly for my service department.

Cons

Sometimes it can be finicky when autoscanning receipts if the date of purchase and the expensed date come through differently. International currency is a little hit or miss as well.

Review Source

JM

Jort M.  
Founder - CEO  
Food Production  
Used the software for: I used a free trial

### "Seamless Expense Management for Startups on the Go"

June 13, 2025

5.0

As a small startup, we’re always looking for tools that simplify our operations without adding complexity. Zoho Expense delivered exactly that. It’s streamlined, efficient, and already proving to be a valuable asset. We fully expect to integrate it into our daily business processes moving forward.

Pros

What impressed me most about Zoho Expense was its intuitive interface and excellent customer experience. I tried it out during a recent business trip and was amazed at how easy it was to add receipts and track expenses. The ability to quickly share reports with my team made collaboration effortless. It’s clearly designed with usability in mind.

Cons

So far, I haven’t encountered any major drawbacks. If I had to mention one, it might be that the full range of features could take a bit of time to explore for first-time users—but the learning curve is minimal thanks to the clean design.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

As a small and growing startup, I was looking for a solution that was not only powerful but also accessible and easy to adopt. Zoho Expense stood out because of its user-friendly interface and generous trial options, which made it easy to explore the full capabilities of the platform without upfront commitment. Compared to other tools I considered, Zoho offered better onboarding support and features that felt tailored to the needs of small businesses. It didn’t overwhelm me with complexity, and I could immediately see how it would streamline our expense management.

Review Source

EC

Ewan C.  
Billing and Accounts Administrator  
Telecommunications  
Used the software for: 2+ years

### "Zoho expense is great for company wide reimbursements."

June 30, 2025

5.0

We are now able to close our monthly expense reports quicker, and with less time spent going back and forth via email with both our financial team and regional teams.

Pros

Field can submit expenses easily using Zoho Expense, and the approval chain is flexible. Auto-scan for receipts saves time.

Cons

The interface may seem a bit outdated, and syncing with other Zoho apps can be slow. Without that issue, i feel using it very much helpful.

Review Source

TB

Tara B.  
Human Resources Executive  
Financial Services  
Used the software for: 1-2 years

### "Zoho Is a Go"

October 6, 2025

4.0

I think that it is easy to use, and a great way to streamline an Expense process for a business. I just used the real time mileage tracker and that was really easy.

Pros

Once you got the hang of submitting an expense, it was easy and seamless to use. You can take a picture of receipts on your phone, so you don't have to worry about paper logs. I also like the chart that shows what you are spending your money on.

Cons

At first we didn't realize that we needed to create report to submit an expense. Now that we know that, it is easy to use.

Review Source

Rohan V.  
Owner  
Civil Engineering  
Used the software for: I used a free trial

### "Easy to use even for not technically savy people"

November 29, 2025

5.0

Pros

The app takes a little time to set up, but once you do, expense reporting becomes idiot proof. My employees, who are mostly labourers, use this app with ease.

Cons

The setting up of zoho expense takes time and patience. It is worth the trial and effort. There could be better tutorials for the set up.

Review Source

AB

Andrea B.  
Sales Manager  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Helps in Management of Employee Expenses."

April 22, 2025

5.0

Pros

It's an intuitive expense management solution that helps business review expenses effectively and efficiently. Streamlines the tracking of expenses, approval process.

Cons

For some advanced features we found the tool to have a long and steep learning curve.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

We were looking for a more intuitive and versatile solution.

Review Source

Kayode A.  
Co Founder  
Financial Services  
Used the software for: Less than 6 months

### "Essential for our accounting workflow. "

May 7, 2026

5.0

For our finance team at LiteFi, the unified ecosystem has eliminated reconciliation errors and significantly accelerated our month-end closing process.

Pros

The easy, real-time sync with Zoho Books ensures our expense data flows instantly into our ledgers without any hassle.

Cons

Fine tuning the category mapping between Expense and Books during the initial setup required significant attention to detail to ensure accounting accuracy.

Review Source

Daniel N.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great simple affordable software"

February 9, 2026

5.0

This is a great experience, I highly recommend it to anyone looking for a simple, easy to use expense reporting that doesn't necessarily require a large Quickbooks functionality.

Pros

It is very simple to use and relatively explanatory. The app interface is clean, easy to understand, and functionality of desktop to mobile is easy.

Cons

There seem to be a necessity to engage a few work arounds needed for a single employee small business when it comes to expense reporting.

Review Source

LF

Li F.  
Treasurer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Affordable Product for Expense Reimbursement"

April 28, 2026

3.0

Overall, it has been fine/average. If not for the affordability, I may not use the product. Customer service is acceptable. They email frequently to ask if I need help.

Pros

Zoho Expense is affordable for small businesses that would like to reimburse their employees electronically instead of using paper forms and paper checks.

Cons

The learning curve is average/moderate. I come from working with Emburse Analytics (previously Chrome River) and the user interface is different and takes getting used to. It isn't always self-intuitive. Many times I had to use Google to search for 'how to' do certain items. Also, as an admin, it was difficult to go through CSG Forte. They do not have experience with non-profit/union entities and you cannot use a different company for ACH transactions. Had I known how difficult it would be, I may not have subscribed to Zoho Expense.

Alternatives considered

[Emburse Expense Enterprise](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/)

Reason for choosing Zoho Expense

price, affordability, Zoho Expense actually replied/contacted me

Review Source

VR

Verified Reviewer  
Owner  
Retail  
Used the software for: I used a free trial

### "Review Promotion"

August 11, 2025

5.0

I havent been able to experience it yet but I very much look forward to using more of the Zoho services

Pros

I can track my expenses easily and as well as my income which will help assist me with my professional reports in the near future

Cons

The navigation icons look very low-budget, however, theyre very easy to understand and populate over

Review Source

RG

Racquel G.  
Chief Innovation Officer  
Mental Health Care  
Used the software for: 2+ years

### "Simple But True"

July 13, 2025

4.0

My overall experience with Zoho Expense is a positive one. I own several companies, and it makes keeping track of each one easier.

Pros

I like that everything I need is in one space. Especially since I run several companies. Being able to take pictures of my receipts is irreplaceable

Cons

I think the delegate notifications are not intuitive, and therefore, it's not useful as a CEO for my assistant. I also think road trip not just airline flights for travel would make the travel feature more useful

Review Source

Amanda S.  
CEO  
Management Consulting  
Used the software for: 6-12 months

### "New Business Owner Easy Set up "

March 12, 2026

5.0

Pros

It is a great app for my new business. I like how easy it was to get setup in the system with my invoices.

Cons

I have nothing bad to say about Zoho Expense. I love all ZOHO apps and use many of them in my business.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Expense

quickbooks is expensive to use for new business

Review Source

Christian L.  
Police Officer  
Law Enforcement  
Used the software for: I used a free trial

### "ZOHO Rocks!!"

December 8, 2025

5.0

I believe Zoho expense can be very beneficial for business owners, especially those with multiple employees.

Pros

Starting a business can be a daunting task. Under the stress of navigating taxes and regulations for start-ups, I found Zoho and decided to give it a try. I was amazed by the simplicity and convenient features on the interface. What I liked most about the product is that I could link my business credit card and the software could track expenses in real time and allow me to take a picture of the receipt and upload it on the spot, making it simple for IRS purposes.

Cons

No knowing what capabilities the free version will provide and if it would work for my business needs.

Review Source

JD

James D.  
President  
Computer Software  
Used the software for: 6-12 months

### "You can't go wrong if you want a complete solution"

April 12, 2023

5.0

We made this change from Quickbooks from our previous years and feel that ZOHO is superior.In addition, we were completely surprised at how intuitive the interface was.

Pros

We love the ease of associating actual expenses with the expense reports. Our CPA loves it too.

Cons

The one thing that initially got us hung up, was the ability to edit a submitted expense.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

The initial reason was the cost simply escalated to the point of being ridiculous for a small company like ours. Then once we tried ZOHO on a trial basis, we became fans.

Review Source

GT

Gustavo T.  
Football Coach  
Sports  
Used the software for: I used a free trial

### "Easy to use"

February 15, 2026

5.0

Very happy to use it and it keeps me on track for expensing. Easy report creations and tidy. Uploading is very easi.

Pros

Easy to use from the begining. When installed the app it was easy to use and relevelent to what i needed.

Cons

I don't like that it is not free, but i understand that a lot of work has gone into it and it needs to be paid for.

Review Source

Kousik R.  
Physiotherapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent for small business and personal expense manager"

July 11, 2025

5.0

I'm very satisfied with Zoho expense; I've recommended to my friends and accountant. My accountant enjoyed the simplicity of the app.

Pros

Has been wonderful expense manager for my small business; very flexible options, easy upload of receipts, very receptive UI

Cons

Dislike MFA, but it is needed to protect my privacy; It is easy to be a prey for a privacy theft. Other than this I dont have any demerits about the app

Review Source

Jeff P.  
President  
Computer & Network Security  
Used the software for: I used a free trial

### "QBO Integration +"

February 24, 2026

5.0

The overall experience has been good. The benefits outweigh the cost of the product for our internal team.

Pros

I liked the integration with Quickbooks Online the best, it makes our life way easier to have an expense tool that doesn't have bugs

Cons

The demo process was a struggle with connecting. We had to create our own meeting and have the rep connect to our session.

Review Source

MT

Merritt T.  
Financial Administrator  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Works great, UI could be improved"

July 28, 2025

5.0

We've just begun using Zoho Expense but I think it will really increase our finance team's productivity.

Pros

It has the features we need to more efficiently do business and save time. The price is really the most important thing though, it was cheaper than some of the competition.

Cons

The interface is not the most intuitive. I do like some of the competition better when it comes to this. However, it's nothing you can't navigate with a little effort.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Pricing was the main reason we chose Zoho.

Review Source

VR

Verified Reviewer  
Managing Director  
Management Consulting  
Used the software for: I used a free trial

### "Positive about Zoho Expense"

November 17, 2025

5.0

Overall a very positive experience using Zoho Expense as it enables the digitising of receipts through utoscn, nd retaining images for tax purposes.

Pros

It enables the quick capture of receipts through autoscan, and takes pictures of receipts for tax purposes

Cons

I could not delegate receipt capturing to users outside the organisation, i.e. consultants, etc. for them to also allocate their receipts for billing purposes.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Zoho Expense

Integration with other ZOHO Applications

Review Source

VR

Verified Reviewer  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Using Zoho for Expenses"

February 9, 2026

4.0

Easy to use! Connecting the cards was simple and straightforward. It is a plus because my client is big on Zoho.

Pros

I connects well to Amex and other cards. It generates a nice looking report. It also exports the raw data so you can create a pivot table of the categorized expenses.

Cons

Maybe it provides this, but I would like to have seen a summary of the categorized expenses by our internal cost account codes.

Review Source

BM

Brandon M.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Zoho Expense"

December 1, 2025

5.0

I have had a great experience with the platform. It has really given me a lot of time back. I can now focus on other facets of our administrative processes.

Pros

It streamlines my expenses process. Now I simply upload my receipt via the app and no longer have to painstakingly go through each one!

Cons

The minimum uploads per day is low. I sometimes cant get to my stack of receipts for a while and I wish their was a higher daily minumum to accomodate this.

Review Source

Andrew N.  
Administrative Assistant  
Environmental Services  
Used the software for: Less than 6 months

### "Great bang for your budget"

July 7, 2025

4.0

Overall, a great product, easy to implement. decent pricing, premium allows for more access to items so that is worth it.

Pros

Ease of use, easy to implement, good pricing and value for premium plan. Over time things should straighten out and be useful for all potential users with feedback.

Cons

The setup isn't super friendly or customizable for everyone's needs. Over time things should straighten out and be useful for all potential users with feedback.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Zoho Expense

Felt it was better for our growing firm, with an easier implementation.

Switched from

[Harvest](https://www.capterra.com/p/75598/Harvest/)

There were more programs provided for the price we were paying to manage.

Review Source

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