# Page 30 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 30 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 30 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 726-750 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KI Kagera I. IT Officer Non-Profit Organization Management Used the software for: I used a free trial ### "User Review" June 27, 2022 3.0 Pros Getting to do the integration but the espense feature is superb Cons none for now, i am still loving every bit of the software Reason for choosing Zoho Expense Low cost Review Source GB Govind B. Consultant Oil & Energy Used the software for: 6-12 months ### "Easy to use" May 31, 2022 5.0 Too good, as it makes the expense tracking and submission process easy, quicker, and proof full. Pros Easily Make travel expense reports using the Mobile read receipt functionality. Cons All good, hope for more effective features. Review Source VR Verified Reviewer Director Food & Beverages Used the software for: I used a free trial ### "Ease to use" November 6, 2023 4.0 Overall experience is good, I appreciate the Duplicate warnings. Pros Ease of use, nice interface. Idiot proof Cons I haven't used enough to comment, need to use it more Reason for choosing Zoho Expense the option for both desk top and mobile usage Review Source TB Tammy B. Principal Marketing and Advertising Used the software for: 2+ years ### "Zoho Expense Review" December 24, 2018 4.0 Excellent product especially for small to mid-sized business. Pros Easy to use at the desktop and the mobile app. Simply take a picture of a receipt and upload from your phone. It also flags duplicate entries so you can avoid double entries when uploading and/or approving. Cons Not much - works well. Occassionally is take a bit of time to scan/upload multiple receipts. Review Source RL Ray L. Director of Information Technology Hospitality Used the software for: Less than 6 months ### "Still Reviewing, but So Far Going Well" October 1, 2019 4.0 So far very pleased with the software and the support from the sales team supporting us. Pros It's a very flexible platform allowing for a good deal of customization. The ability to import pictures and have expenses auto-populate is great. The storing of receipts is also a very nice feature. Cons Can be a little buggy; I've had the app crash more than once trying to imput data. The website interface works well though and is very easy to navigate. Reason for choosing Zoho Expense Value, flexibility, customization. Review Source JS Jessica S. Bookkeeper Religious Institutions Used the software for: I used a free trial ### "New user - so far so good" November 22, 2020 4.0 working well overall in the initial process, will be in process of connecting for set up support Pros ease of use, ability to customize, overall comparable cost, integrates with our other apps Cons navigating delegate feature still bumpy, need to contact support for help with initial set up still Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Pricing, Pushing political views, Corporate card policies Review Source Response from Zoho December 15, 2020 Hi Jessica, Thank you or taking the time to review Zoho Expense and sharing your feedback. We're happy to hear that you find the application easy to use, customizable and that it integrates with your other apps. Do feel free to reach out to us for any assistance required with setting up your account or if you have any queries. Regards, Yohvan - Zoho Expense VR Verified Reviewer Principal Management Consulting Used the software for: Less than 6 months ### "Expense tracking & scanning" June 21, 2024 4.0 Pros The scanning part makes it possible for us to pick out the information we need to process expenses Cons Sometimes we cannot tell if the scanning works or not Review Source BG Brian G. Business Owner Management Consulting Used the software for: I used a free trial ### "Simple, Easy Learn, Easy Use software" February 25, 2023 5.0 Very please with the time I've saved by using this software Pros Intuitive feel to the software. First expense report complete within 20 minutes of downloading the app on my phone Cons I need to understand how to change name of reports Review Source VR Verified Reviewer Founder Staffing and Recruiting Used the software for: 2+ years ### "Easiest tool to use" March 19, 2019 5.0 Awesome! Pros Very easy to setup and use. I haven't found any other software as simple as this. Cons None. Can't find any CONS because it has everything we wanted. Review Source JYC Jin Yoong C. Trainer Education Management Used the software for: I used a free trial ### "My experience with Zoho Expense" August 14, 2020 5.0 Pros The auto scanning and categorisation of receipts is a lifesaver. Ability to create reports helps to organise tracking. Cons The default Excel export had too much info. It can be configured but perhaps have several templates. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Faster speed in receipts management. Review Source Response from Zoho August 25, 2020 Hi Jin, Thank you for taking the time to review Zoho Expense. We're glad to know about your experience with the application. As mentioned, the default export template will have all the details present, but you can customise the template to only contain the details you require. Feel free to reach out to us at support\[at\]zohoexpense\[dot\]com to know more about this. Regards, Yohvan Zoho Expense NA Nana A. Financial Controller Renewables & Environment Used the software for: 6-12 months ### "Zoho has been quite helpful. Initially tracking expenses was kind of difficult but now not" May 15, 2018 4.0 Pros It enables me to know exactly how much was spent as against how much was disbursed. It also enables to track very well with regards to the receipts uploaded how funds have been used. Cons It sometimes gives me challenges as to how to get expenses pertaining to a particular user for a particular period Review Source SR Shawn R. IT Manager Information Technology and Services Used the software for: 1-2 years ### "Zoho Expense - Affordable and User Friendly" September 5, 2018 5.0 Pros Software is very affordable! I like the mobile app to record my expenses. Easy to use! Cons No complaints! Easy to use and always being improved! Review Source WN Wellington N. Financial Planner Capital Markets Used the software for: 1-2 years ### "Excellent expenses software" January 12, 2020 4.0 The software has helped to cut down on adhoc financial requests which sometimes disrupt the cashflow. Pros Great tool , makes financial planning for the business a lot easier.Financial information readily available hence greater efficiency in running an organisation 's expenses. Cons No complaints or negative experience so far . Review Source HV Hien V. Office Admin Machinery Used the software for: I used a free trial ### "Efficient and Supports my Small Company" March 20, 2020 5.0 We were seeking to find a more efficient way of doing reimbursements within our company so finding Zoho Expense with its decent response time from its customer service team as well as its informative videos were very helpful in me transitioning from our old paper process to the Zoho Expense process. Pros I appreciate how it is easy to customize the platform to fit the needs of my company. Cons I like how we can email our receipts to a unique email that correlated with our Zoho Expense account, however that unique email is very long. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense It is cost effective, its feature to be customizable, good customer service - all in all, it has what we are looking for. Review Source SS Shahil S. Manager Photography Used the software for: I used a free trial ### "Zoho's Review" September 1, 2020 5.0 Accounting, expenses and ledger. Pros Helps me in keeping track of my receipts, taxes, money management and all other accounting related things. Cons The minimum user requirement is sometimes a hassle especially for a small company with one or two people in the management. Reason for choosing Zoho Expense Zoho did what i needed it to do. Review Source JR Joann R. Finance Director Oil & Energy Used the software for: I used a free trial ### "Convenience of use" January 19, 2024 4.0 Pros It's very convenient to use when there are multiple employees. Cons Submitter must be able to request for approval from more than 1 approver Review Source GB Gunvir B. CEO Facilities Services Used the software for: Less than 6 months ### "Wonderful product" February 9, 2024 5.0 Pros Connecting credit cards. Uploading receipts is easy Cons hard to navigate. assigning receipts to reports and trips take a bit to figure out. Review Source DM Daniel M. Manager Design Used the software for: 6-12 months ### "It is easy to use and useful " November 16, 2017 5.0 To know in a real time the expenses of all the projects we manage at the same time Pros Can manage our expenses anywhere easily. It is a great interface simple and complete with a lot of possibilities Cons Would like a MacOS version app to view from my office all the movements about the organization expenses Review Source GS Gaylene S. Owner Furniture Used the software for: I used a free trial ### "Best small business expense app EVER!!!!" March 18, 2019 4.0 Having a small business means being able to learn how to separate and keep track of literally every penny. When you're not sure what category to put that in you can create a miscellaneous one and then go back to move it very easily into the correct one. Pros I loved that you could create sub categories with in categories. Most other expense apps only give you specific categories to use but I could go even further with Zoho. I could not only add the sub categories but could also add other categories. Even the cost is nice. Zoho also allows you to move expense from one category to another. So if you make a mistake, it's easy to fix. It was a lot easier than I thought it would be to connect our bank account to Zoho. I tried a couple of other ones and it was stressful. Not with Zoho. Cons So far there isn't anything I don't like. Review Source VR Verified Reviewer Business Developemnet Manager Entertainment Used the software for: Less than 6 months ### "Great time saver!" April 13, 2019 4.0 Made my expenses reporting easier. I would like it more if it was easy to figure out how to ouput to the simple excel spread sheet my company uses. Pros It's pretty easy to use, however, the ability send .jpegs or .pdf images of receipts fro my iphone disappeared. Cons The abity to send images of receipts went away. And, I couldn't find a way to bring it back. I would like it more if it was easy to figure out how to output to the simple excel spreadsheet my company uses. Review Source GR Greg R. UAS Senior Solutions Engineer Aviation & Aerospace Used the software for: Less than 6 months ### "Easy and affordable expense tracking for a small organization." October 4, 2022 5.0 Pros Receipt capture and scanning is the key feature for us. With employees on the road, tracking receipts is a major chore. We're growing fast and looking for the Zoho Expense app to help us manage expense reporting. Cons Credit Card sync stopped working about six weeks in. To be fair, I haven't contacted support, just haven't had the time to focus on that. Review Source IT Iris T. Accounting Assistant Used the software for: 6-12 months ### "Excellent control of expenses " January 19, 2018 5.0 Pros Thanks to this application I can record expenses at anytime and anywhere. It's as simple as taking a picture. Cons The payment plans are very accessible. I would like the integration with Zoho invoice to be better. Sometimes it does not update when I have to correct some expenses. Review Source SW SIERRA W. Office Manager Chemicals Used the software for: Less than 6 months ### "Cost Effective and Useful" September 28, 2018 4.0 Functional and does its job. Pros The cost was really the big decision maker for us. There were other expense report apps out there that were pretty amazing but very costly. This app is useful for our every day needs, is continuously being updated with new useful features and is easy to manage. Cons Not as user friendly as I would have hoped. Low end users struggle with picture taking, have had pictures not show up after they know they took them, and the IPad app only works in landscape view and doesn't have all of the features the mobile phone app provides. I would like to see Zoho become more automated with expense reports also. Review Source VR Verified Reviewer Partner Retail Used the software for: I used a free trial ### "Great customizable software" September 20, 2021 5.0 Pros I liked how customizable it was. Easy to use as well. Cons Some of the features weren't customizable. Review Source Response from Zoho October 28, 2021 Hi, Thank you for taking the time to review Zoho Expense and share your feedback. Do feel free to reach out to us at support\[at\]zohoexpense\[dot\]com if you have any queries or if you require any assistance with customizing the application. Regards, Yohvan - Zoho Expense JS Jey S. Accountant Information Technology and Services Used the software for: I used a free trial ### "Good fro tracking with approval matrix" May 24, 2024 4.0 Pros Very clear matrix approval. Easy to implement Cons It is costly. Sometimes the categories do not get linked from Xero. 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