# Page 31 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1208)

[View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/)

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Last updated May 13th, 2026

# Page 31 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 751-775 of 1208 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SF

Shannon F.  
EA  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Decent Softward"

April 18, 2023

4.0

Pros

It was quick and easy to set up and it does what it needs to do--keeps track of expenses to make it easier to prepare and submit expense reports each month.

Cons

The expense report layout wastes a lot of space; it would be nice if you could customize it to be simpler/have less white space, be laid out more like an excel table, etc.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Review Source

VR

Verified Reviewer  
President  
Building Materials  
Used the software for: 6-12 months

### "Great Potential"

October 29, 2018

3.0

I hope they continue to fix the bugs and make the new user experience better. It is not yet something a new user can just start on without some training.

Pros

the features and usability. There is most of what anyone would need in a web and mobile app.

Cons

there are a few bugs. Primarily with the credit card link making duplicate entries. Support requests are reportedly forwarded to a service provider then no followup.

Review Source

VR

Verified Reviewer  
Director  
  
Used the software for: 1-2 years

### "Make very easy to catch-up pile of late expenses"

November 9, 2017

4.0

it reduces my time to manage the expenses

Pros

Amazing text recognition to find most important the expenses information. It speed up the expenses keying

Cons

Capacity to analyse and review the expense report to crosscheck potential incohérences

Review Source

VR

Verified Reviewer  
Lawyer  
Management Consulting  
Used the software for: I used a free trial

### "Zoho is exellent value for money "

December 13, 2022

5.0

I don't lose money anymore as I can capture all of my expenses and as the only person who pay company expenses on my personal credit card this is a fantastic feature, wish I'd tried it sooner!

Pros

integrates with Zoho Books and has an app that is simple to use

Cons

doesn't accept pictures from Apple phone

Reason for choosing Zoho Expense

tried many alternatives but no intergration

Review Source

AS

Alex S.  
Finance Manager  
Research  
Used the software for: 6-12 months

### "ZoHo Expense is a great asset"

August 29, 2019

5.0

I manage 10+ contractors who have varying levels of expenses that spread a wide range of types of expenses. I have created the categories I need and deployed it all to my users.

Pros

This product allows me to manage categories of expenses, rules for expenses, and people submitting them. I have no doubt that anything I need to do regarding expenses could be done through Zoho Expense.

Cons

I have had some users have challenges utilizing the App on older phones.

Review Source

VR

Verified Reviewer  
Visual Storyteller  
  
Used the software for: 6-12 months

### "Great app for simple expense records. Free trial!"

March 14, 2018

5.0

Pros

I used this in conjunction with Zoho Invoice when first starting my business. The user interface is easy and the ability to integrate with other Zoho products is a nice touch.

Cons

One thing I dislike is in the free trial there is a limit on the number of vendors/expense you can input. I was using the program long enough that I decided to upgrade to Zoho Books. Best choice!

Review Source

DR

Danielle R.  
Accounting Manager  
Semiconductors  
Used the software for: I used a free trial

### "Promising Expense Software!"

June 27, 2019

5.0

Excellent customer service, with quick follow up when I have a question. Overall, this looks very promising to help eliminate data entry by myself and non-accounting employees.

Pros

\- Easy to use - Employees like a lot so far - Wonderful / easy user interface

Cons

\- difficult to figure out how to process / assign account for credit card payment transactions - Can be funky sometimes when scanning receipts (assigns a subtotal amount to a total amount in Zoho)

Review Source

DS

Dhruv S.  
IT Manager  
Civil Engineering  
Used the software for: I used a free trial

### "Zoho expense is easy to use application"

October 19, 2020

4.0

Pros

Support team is by far best i have seen in the industry and scanning of reciepts and extraction of line items saves a lot of time.

Cons

Feature request takes a lot of time to be implemented.

Review Source

Response from Zoho

October 21, 2020

Hi Dhruv, Thank you for taking the time to review Zoho Expense. We're glad to hear that you find it easy to use and that our support team was able to assist you wherever required. We are constantly working on improving and enhancing the feature set of the application, and value your feedback/recommendations. We do our best to accommodate and prioritise every request and will keep you updated on the same. Feel free to write back to support\[at\]zohoexpense\[dot\]com if you have any further queries. Regards, Yohvan - Zoho Expense

VR

Verified Reviewer  
IT Admin  
Warehousing  
Used the software for: I used a free trial

### "Easy Expense Reporting"

June 13, 2019

5.0

Pros

It was easy to set up our account, easy to create reports, and easy to set company defaults like mileage reimbursement and such.

Cons

Not really much negative to say about this product, it pretty much works as expected.

Review Source

DB

David B.  
Owner  
  
Used the software for: 6-12 months

### "Very good"

May 16, 2018

4.0

Pros

It is easy to use not complicated The support movies are great to view and watch easy to follow. The support team via emails are very supportive.

Cons

I am still learning alot about the software so my cons are none

Review Source

VR

Verified Reviewer  
Business head, North America  
Computer Software  
Used the software for: 1-2 years

### "Good interface"

August 10, 2022

4.0

Pros

Interface was intuitive enough for the users

Cons

Support system was poor as responses were not on time

Review Source

VR

Verified Reviewer  
Coordinadora Técnica  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Cuentas claras con Zoho expense"

May 18, 2022

4.0

Una vez que se le ha dedicado el tiempo necesario para conocerlo, resulta una herramienta rápida para el reporte de gastos, a la vez permite generar reportes que hacen más simple llevar un control de los gastos.

Pros

Me gusta la facilidad de reportar los gastos desde un Smartphone, lo que agiliza la función.

Cons

No es un software intuitivo, hay que tomarse el tiempo necesario para conocer como funciona y poder utilizarlo.

Review Source

VR

Verified Reviewer  
asst manager  
Broadcast Media  
Used the software for: I used a free trial

### "Very effective"

September 22, 2023

5.0

Pros

problem solving tool which enabled me to ease out report submission

Cons

quicker scan if possible. otherwise overall a user friendly product

Review Source

VR

Verified Reviewer  
marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to use!!"

April 13, 2019

5.0

Pros

it is super easy to use. It's all the functionality without the expensive costs. You can email the receipts to then be added to a report. It is a great program. A lot of tags and customization as well.

Cons

Nothing! It truly is perfect and easy to use!!

Review Source

JV

Johanna V.  
Business Manager  
Construction  
Used the software for: Less than 6 months

### "Great Help with Accounting"

December 15, 2021

3.0

Helps if you have a lot of receipts

Pros

It is very easy to use, specially if you have a lot of receipts to enter.

Cons

Have not tried to intergrade with other software's

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Zoho Expense

We already use ZOHO Books and love it!

Review Source

Response from Zoho

December 20, 2021

Hi Johanna, Thank you for taking the time to review Zoho Expense. We're glad to know that you find it very easy to use and that it's been a great help with accounting. If you have any queries or further feedback, do feel free to write to us at support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense

VR

Verified Reviewer  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Excellent Expense Tracking Software"

December 17, 2019

5.0

Not having to keep paper receipts or spreadsheets on hand to track mileage and expenses.

Pros

I really liked the ease of use of the web based and iPhone based application. Adding an expense is very easy to do and only takes a minute or two. Adding a mileage expense was as easy as using your GPS.

Cons

I don't have any cons with this software and I believe every aspect is easy and reliable.

Review Source

aR

alex R.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoho Expenses : Nice design, nice features"

August 30, 2018

5.0

I enjoy it and my team enjoys it too :D way to go :D

Pros

Zoho expense is easy to use, and has interesting features such as the receipt scanning feature

Cons

A bit cluttered, maybe more awareness about the use of the product could help or simplifying the overall tool

Review Source

MB

Marianne B.  
Dir Finance & HR  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Electronic Expense Reporting"

October 18, 2019

4.0

For the price it is nice. Would like more features or customization abilities but works for us for now.

Pros

Receipts and documents are no longer paper. Pay by the user or a min number. Can keep history even if user is inactive and not get charged.

Cons

Does not communicate well with our QB set up. Search criteria sometimes does not allow you to launch the charge or report once you have found it. Use while in remote international locations is difficult.

Review Source

SC

Sheryl C.  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Out the gate..."

July 4, 2022

4.0

Pros

The online website appeared to be user friendly, not being familiar with an accounting background we rolled out with ease.

Cons

Nothing as of yet but it shall remain a mystery until the trial period at least.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Computer Software  
Used the software for: 6-12 months

### "Zoho Expense For the Win"

December 16, 2019

5.0

Pros

What I like best about Zoho Expense is that is is very intuitive and affordable. Having accessibility to this software has been a huge asset to my small business.

Cons

There could have been more options for integration with the application to make recording expenses easier.

Reason for choosing Zoho Expense

The extended trial period was appealing and initially played a part in the decision to go with Zoho Expense.

Review Source

HS

Himanshu S.  
ASSOCIATE ACCOUNT  
Entertainment  
Used the software for: I used a free trial

### "Superb place to manage expenses of your team"

September 15, 2022

5.0

Pros

Zoho Expense makes life easier by setting hierarchy inside the portal itself. It makes it easier to accept and reject the proposed reimbursements from employees.

Cons

Doesn't fetch data from Zoho Books automatically. It sometimes looks like a draw back because of the narration too.

Review Source

Tyler P.  
VP of Marketing  
Real Estate  
Used the software for: Less than 6 months

### "Zoho Expense is a wonderful tool"

December 24, 2019

5.0

Was extremely easy to get integrate sales team to use this program to streamline operations and has made the organization much more efficient.

Pros

Extremely easy to start the program and integrating it into your operations. You are also easily able to customize according to your needs.

Cons

There has been nothing so far that I dislike about the software. It is running as smoothly as possible.

Review Source

FY

Foo Y.  
business director  
Accounting  
Used the software for: I used a free trial

### "overall is good"

March 10, 2023

4.0

Pros

Easy to use, auto scan receipt is good.

Cons

it takes sometimes to load. without internet connection , it will be very slow.

Review Source

GT

Gaye T.  
Office Manager  
Industrial Automation  
Used the software for: I used a free trial

### "Using Zoho Expense"

April 28, 2021

4.0

credit card reconciliation

Pros

The immediate customer support was fantastic, ensuring everything is working soundly.

Cons

takes some customising - but it's worth it in the end

Reason for choosing Zoho Expense

it was recommended

Review Source

AG

Anthonny G.  
sales manager  
Information Technology and Services  
Used the software for: 2+ years

### "Very easy to use"

April 3, 2018

5.0

Pros

Clean layout futuristic features easy to use and learn (user-friendly) Processes for submitting expenses, approval - reimbursement

Cons

if your internet connection is slow, it can take a bit of time to upload files auto detect or auto scan sometimes are not that accurate

Review Source

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