# Page 35 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 35 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1208) [View alternatives](https://www.capterra.com/p/142384/Zoho-Expense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 35 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 851-875 of 1208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Cindy M. Office Manager Wholesale Used the software for: I used a free trial ### "Great Customer Service" February 20, 2020 5.0 Excellent. We will continue to use this software Pros So far software has been very intuitive and easy to use. In addition the customer service is excellent. You can actually speak with someone who will help guide you. Cons So far, we have liked the software. There is nothing I can report. Review Source TM Tyler M. Technical Operations Coordinator Retail Used the software for: Less than 6 months ### "Easy To Use" September 16, 2021 4.0 Pros I really enjoy the ease of use and flexibility of the software Cons I wish I could set specific fields as required and others as not. Review Source Response from Zoho November 2, 2021 Hi Tyle, Thank you for taking the time to review Zoho Expense. We're glad to know that you find the application easy to use and flexible to meet your requirements. Kindly note that it is possible to customise fields and make certain fields mandatory in the expense and report creation page. You can do this from your organisations' settings. To know more or if you have any other queries, you can drop an email to support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense VR Verified Reviewer Venture Partner Used the software for: Less than 6 months ### "Great pragmatic tool for expense management" December 5, 2017 4.0 Smooth expense management Pros \- Great value for the money - Compatible with Zoho Accounts - All legal requirements in the system Cons \- UI/UX not the most intuitive - Hard to find all/right features - Mobile app does not harmonize with web app Review Source TR Tosh R. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Great way to track Employee Expenses" June 4, 2020 5.0 Pros I have really enjoyed using Zoho Expense to help managing our volunteers expenses as they travel. It make it a lot easier for them to upload receipts and then all i have to do is review and send out a check. The reports really helps us see where we are spending our money. Cons Works like they said it should. We did also purchase zoho book keeping and it seems like the two platforms are not connected or at least they are not out of the box so that was annoying. Review Source AU Ashley U. Interior Decorator Consumer Services Used the software for: I used a free trial ### "Amazing tool for y business!" April 17, 2020 5.0 Pros I loved how it kept all my financial spending I made for my business and the the procurement I did it organized every thing. This software has every tool that you need to keep up with your finance's. Cons Running reports was a little difficult, it kept glitching on me. Review Source TM Terrance M. Chief Financial Officer Retail Used the software for: Less than 6 months ### "Fantastic Software for the Price" May 29, 2020 5.0 High quality customer support with quick turnaround. Pros Its just very simple for our end user population to leverage Cons If you pay reimbursements through ADP or similar payroll provider, there is not a function that allows you to mark the report as paid removing it from liabilities. Review Source SR Sasha R. Manager Construction Used the software for: I used a free trial ### "Excellent Service" August 28, 2019 5.0 Has tremendously cut my work load by not having to retype the receipts and doing the reports for me. Pros The service cut my workload in half by sorting the receipts instead of having to type the information out. Cons There is no section in itemized billing to set the quantity of the items purchased Review Source EJ Elroy J. Managing Director Accounting Used the software for: 6-12 months ### "Zoho Expense review" December 19, 2021 5.0 Pros I really like the mobile application and the fact that you can track mileage etc. Cons I wanted the ability to use COGS account when posting an expense. Review Source KK Kassi K. Administrative Assistant Religious Institutions Used the software for: Less than 6 months ### "Zoho Expense Saves the Day!" May 6, 2019 5.0 Pros I love that I am able to scan receipts on the go and add them to expense reports to view later. The multiple currency option is also super helpful when traveling to foreign countries! Cons At this point I see no drawbacks to using this program, it serves all my needs. Review Source HM Holly M. Office Manager Consumer Services Used the software for: I used a free trial ### "Great program for a small business or sole proprieter" December 8, 2020 4.0 So far it has been ok we will see from here Pros It was fairly easy to use once we got a few things figured out so the expenses also transfer to the invoice program Cons Yes it should be easier to enter multiple mileages or multiple trips to the same job so we didn't have to enter every single trip to and from Review Source Response from Zoho December 14, 2020 Hi Holly, Thank you for taking the time to review Zoho Expense and share your feedback. I have passed on your suggestion to our team who will look into the feasibility of enhancing the mileage option in the application. Feel free to write to support\[at\]zohoexpense\[dot\]com if you have any further queries or suggestions. Regards, Yohvan - Zoho Expense VR Verified Reviewer INED Accounting Used the software for: I used a free trial ### "Simple to use , great detail" February 8, 2020 5.0 so simple to use, it becomes a joy to keep adding to it Pros simple and quick to use. I found a real simple approach to setup and to start inputting records Cons not a fresh as app software. It appeared a little clunky but it still worked fine. Review Source AH Angie H. COO Hospital & Health Care Used the software for: 6-12 months ### "Small Business Owner" December 21, 2018 5.0 Great Pros Digital scanning of receipts from phone. Ability to set up multiple users and provide multiple levels of approval. Cons 1\. Too much flexibility for Vendor Names. After establish 1 vendor name, would like that Vendor name to automatically populate the next time you start to type that vendor name vs. allowing a type over resulting in multiple entries for the same vendor. 2. Inability to see all users expense reports submitted and associated detail. Review Source LP Lena P. Accounts Payable Restaurants Used the software for: 6-12 months ### "Review" August 31, 2022 5.0 Pros Easy to use and analysis Reports is very convenient. Cons The taxes in report are not separated in expense report. (Quebec - GST & QST for example) Review Source CPP Chetan Patil P. Validation Engineer Computer Software Used the software for: 6-12 months ### "AWESOM" September 3, 2018 5.0 good Pros Expense Flow Good Need to improve Mobile App Cons User Interface good n friendly easily one can understand Review Source SS Shoaib S. People & Culture Officer Financial Services Used the software for: I used a free trial ### "Simple, easy and it works." July 1, 2019 4.0 Pros For an expense tracking app, it is a solid application. Zoho Expense is a simple and very easy to use. Logging expense with the auto scan feature is amazing. While testing it almost always got the numbers right, except for a few times but you can always edit it manually. The reports are very detailed and easy to generate. You can do a custom setup as per your company requirements and its up and running in no time. Cons As i said the auto scan is a hit or miss, but manual editing is a life saver. you just need to make sure to double check until they fix that issue. Plus the mobile app is a bit old school. Can be made more appealing. Review Source TC Tim C. Owner Construction Used the software for: 6-12 months ### "Great for the price and function" January 26, 2020 5.0 Pros the overall cost factor and implementation and functionality of this program works well with company my size and I could see it working well with company of any size Cons I have very few times this program works great for our needs easy to use and implement. Review Source BK Brian K. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Great tool for small staff!" March 21, 2019 4.0 Pros Easy to set-up and use. Integration with Quickbooks was easily created. Cons Online tutorials were a bit hard to understand. I have used higher priced tools in the past and miss some of that functionality, but for the price, this was a perfect fit for us. Review Source GR Gazelle R. Founder/CEO Food & Beverages Used the software for: I used a free trial ### "Zoho Expense ease of use" November 18, 2021 5.0 so far so good. Pros This is the first software I am using. It has been relatively easy to use and giure out where the money is being spent. Cons Not sure how long it will support our little company Reason for choosing Zoho Expense Still in testing phase Review Source Response from Zoho November 30, 2021 Hi Gazelle, Thank you for taking the time to review Zoho Expense and share your feedback. We're glad to know that you found the application easy to use and track your spending. If you have any requirements or assistance with using the application do feel free to reach out to support\[at\]zohoexpense\[dot\]com. Regards, Yohvan - Zoho Expense IG Indrajeet G. BDM Consumer Goods Used the software for: 1-2 years ### "Zoho Expense Review" July 23, 2019 3.0 Pros Good software with lot of features. There's scope for improvement too. Cons Complex process and editing process. Which should be improved Review Source VR Verified Reviewer Executive Media Production Used the software for: Less than 6 months ### "Easy & Affordable" January 7, 2020 4.0 Previosuly my company used excel for all our expense reports. Switching to Zoho has made the accounting teams life easier and overall a more efficient experience for our remote employees. Pros Ease of use. The software is very flexible and is great for mileage use and reporting a variety of expenses. Lastly, this is probably the most affordable option for small to medium businesses. Cons The only two cons I encountered were customizing the reporting for different departments and printing the receipt images. In certain cases, multiple receipts needed to be printed and it would be nicer if those images could be consolidated across one page. Fprtunately, those images can be consolidated into one page. Unfortunately, they aren't spread out. The images are stacked underneath one another. Alternatives considered [Contour BI](https://www.capterra.com/p/158256/Contour-BI/) Reason for choosing Zoho Expense price Review Source TC Tyler C. Assistant Controller Real Estate Used the software for: I used a free trial ### "Great Customer Services" May 11, 2022 4.0 Pros app for employees to upload receipts on their phones Cons unclear what credit cards and financial institutions can integrate with system Review Source AX Aria X. Management Accountant Used the software for: 1-2 years ### "Zoho is really user friendly. Love it" May 15, 2018 5.0 Pros Convert FX currencies to report currencies - this is really convenient especially for our company that needs to deal with multi currencies constantly Cons Can't preview excel & pdf - have to download first - not that inconvenient but it will be better if we can just see details in preview Review Source JP Jorge P. Tech Manager Computer & Network Security Used the software for: I used a free trial ### "Manage budget and expenses" May 4, 2020 4.0 good Pros easy to adapt for IT, this option fix my issue Cons Not clear to understand flow process for approval . I can't see how to jump from Desk module and assign ticket directly to a budget or report Reason for choosing Zoho Expense Integrated with our Zoho, Desk and projects Review Source PM Pooja M. Managing Parner Food & Beverages Used the software for: 6-12 months ### "Helps Start up businesses" April 1, 2020 5.0 Pros It's a software that's easy to learn. Especially for start ups that are still balancing everything this software is great way to organise every expense. Cons There are some parts that are difficult but overall when you get the hang of it, it works. Review Source JR Jennifer R. Director of Administration Information Technology and Services Used the software for: 1-2 years ### "Best Business Expense Management Application on the market!" January 16, 2019 5.0 So easy to implement and no training required for employees. Support is excellent and immediate! Appropriate receipt capture capability and storage. I have used more expensive applications that can't compare in value to Zoho Expense. Pros Ease of use, intuitive design and EXCELLENT support! Cons Haven't experienced a negative aspect to date. 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