# Page 46 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is Zoho Expense the right Expense Report solution for you? Explore 1208 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1208)

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Last updated May 13th, 2026

# Page 46 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 1126-1150 of 1208 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Shivani M.  
Finance and Operations Associate  
  
Used the software for: Less than 6 months

### "Customer service is excellent and user interface is easy to use!"

September 14, 2017

4.0

Pros

The user interface is very intuitive and reports are generated in a clean format. The help guide is also extremely easy to use.

Cons

Limited approval workflow (i.e. different expenses under different budgets cannot travel to different budget owners without sending them the entire report); difficulty syncing Chase Ink credit card to software.

Review Source

TK

Tomasz K.  
CFO  
Civil Engineering  
Used the software for: I used a free trial

### "ZOHO Expense is a fantastic tool for tackling employee expenses"

December 8, 2019

5.0

Pros

OCR of the invoices. It recognizes marchants, values. Very accurate.

Cons

Nothing frankly was a con. Maybe a free plan for few users would fe nice.

Review Source

CD

Curtis D.  
Operations Director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Outstanding Value!"

July 1, 2019

5.0

Great for our traveling sales staff, easy to use and mobile.

Pros

Easy to use and lots of functionality.

Cons

Some small visual tweaks but overall good interface.

Review Source

RE

Rajesh E.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Easy to Use "

May 1, 2024

5.0

Pros

User Friendly, Hassel-free, Easy to Track bills.

Cons

i think there is no cons, wish there is was no minimum user slab to purchase zoho expenses

Review Source

VR

Verified Reviewer  
Operations manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Expenses is a nice app "

August 13, 2019

5.0

Pros

Convenient interface, customer-friendly​ and handy . has a mobile app

Cons

i dont really understand how the integration with Zoho people work

Review Source

VR

Verified Reviewer  
Business Director  
Chemicals  
Used the software for: I used a free trial

### "First Use"

May 3, 2019

5.0

GREAT

Pros

Easy to capture expenses, easy to categorize, easy to use across platforms

Cons

figuring out how to share with our Dir of Operations

Review Source

IE

Imo E.  
Co-Founder & CTO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great expense tracker"

June 12, 2019

5.0

Pros

The ease of use and clean UI make this very appealing

Cons

Trial period for testing out is a bit short. Would like at least 30 days.

Review Source

DE

Diego E.  
S&O Manager  
Banking  
Used the software for: I used a free trial

### "Pretty good tool"

December 9, 2019

4.0

Pros

Auto reading and processing of receipts is pretty good Very customizable

Cons

Needs to do a lot of customizing to fit company policies

Review Source

VR

Verified Reviewer  
Systems Analyst  
Wholesale  
Used the software for: I used a free trial

### "Excellent Software"

May 22, 2019

4.0

Pros

ease of use lots of features cost is lower than competitive options

Cons

Quickbooks integration doesn't work with Canada version

Review Source

AH

Allan H.  
Director  
Security and Investigations  
Used the software for: I used a free trial

### "Ease of recording Expenses"

May 15, 2019

4.0

Pros

User friendly with great customer support and online videos

Cons

Still need to find something, sofar nothing that we don't like

Review Source

AB

Andrew B.  
IT Manager  
  
Used the software for: Less than 6 months

### "The best option for us..."

November 1, 2017

4.0

Increased productivity

Pros

This has all the key features you likely want in an expense app/service. The value proposition is fantastic. Support, while not perfect, has been ok and certainly appreciated - not that you typically would need support. One bug in at least the android app around taxes was fixed same day it was reported, which is fantastic (or lucky, either way, we were happy). We considered many options, tried a few, and chose this one.

Cons

It isn't as customizable as some of our staff would like - mainly in how the info is displayed on the website. It would be nice to have a bit more granular controls over the rules for different groups and the like.

Review Source

VR

Verified Reviewer  
Finance Manager  
Sporting Goods  
Used the software for: I used a free trial

### "Zoho Expense"

April 25, 2019

4.0

Pros

The user interface is very intuitive. Easy to navigate

Cons

The receipt capture and upload can occasionally take a long time.

Review Source

VR

Verified Reviewer  
Associate  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "One of the best in the market for Non-profits"

March 26, 2020

4.0

Was very easy to implement and onboard users

Pros

Highly user friendly and value for money

Cons

Integration with accounting Customer support

Review Source

VR

Verified Reviewer  
Owner  
Entertainment  
Used the software for: I used a free trial

### "Great Product!"

January 15, 2020

5.0

Pros

The product is very user friendly and the process is quick.

Cons

I'd like to have a mobile app. I didn't see one available.

Review Source

VR

Verified Reviewer  
president  
Architecture & Planning  
Used the software for: I used a free trial

### "quick trial"

April 11, 2019

4.0

resolving constant issues with expense reporting

Pros

seems to capture what we need for expense reporting

Cons

The short trial period was hard to get a real feel for the software.

Review Source

MS

Moti S.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Great Service"

March 24, 2019

4.0

Pros

Very easy to use and build internal process.

Cons

It works very good in general. The ui can be a little more user friendly.

Review Source

YK

Young K.  
Lead Consultant  
Broadcast Media  
Used the software for: I used a free trial

### "Auto scan your information"

May 6, 2019

5.0

Pros

It autoscan my receipt. can do analysis at ease.

Cons

i think it will be good if it includes region's cost taxation advise.

Review Source

MS

Michelle S.  
Office Manager  
  
Used the software for: Less than 6 months

### "Very clean interface, easy to set up and use, easy to get others in my organisation to use."

January 15, 2018

5.0

Pros

Simple, clean interface, setup for multiple users is straightforward and clear, very easy to upload receipts with many ways to do so. Easy to use mobile client

Cons

Sometimes a little counterintuitive to list/sort/view expense reports, and User Guide is a little sparse- often you have to depend on Forum for info

Review Source

WK

Wouter K.  
owner  
Capital Markets  
Used the software for: I used a free trial

### "great"

July 9, 2019

4.0

Pros

greatest and easiest software to use for small business

Cons

difficult to understand at first, takes some time to get

Review Source

SU

Shiji U.  
Owner/Photographer  
Photography  
Used the software for: Less than 6 months

### "now my staff doesn't worry about their receipts get lost"

April 23, 2018

4.0

I dont need to hire accounting firm to track of my expenses

Pros

Each employee get their own account and they get to access them via using their mobile app. they also able to title their report

Cons

Auto pick up details from the receipts and upload to the right category, this only works if the receipt is good clean condition

Review Source

NH

Noah H.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Fantastic and affordable expense reports. Love the integration options. "

September 27, 2017

5.0

Pros

The ability to map expenses and receipts directly into Zoho Books for rapid rebilling has saved us time and made our invoicing process more accurate. The autoscan features are great.

Cons

The default settings per expense are occasionally challenging. Sometimes we mismap an account by accepting the default.

Review Source

VR

Verified Reviewer  
Finance Admin  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Expenses"

July 22, 2019

5.0

Pros

Very Intuitive and easy to navigate

Cons

Trial is too short would have like to be longer so colleagues could try it

Review Source

DB

Darryl B.  
President & CEO  
Computer Software  
Used the software for: Less than 6 months

### "ZoHo Expense is remarkably easy to setup and use."

October 31, 2017

4.0

Pros

I like the ease that ZoHo allows an organization to transact a purchase, setup the software and the usability.

Review Source

RA

Robert A.  
CFO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Just started using"

August 6, 2019

4.0

Pros

easy to use for those with little computer experience

Cons

The set up can be confusing as far as the approval levels

Review Source

LM

Lisa M.  
COO  
Computer Software  
Used the software for: I used a free trial

### "Great and easy"

November 21, 2019

5.0

Pros

Very easy to use. Great for small businesses.

Cons

mobile app, a few glitches but was able to overcome challendes

Review Source

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