# Page 6 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1186)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 6 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 126-150 of 1186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PK

Prashanth K.  
Leader  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoho expense is a good tool for an integrated expense and accounting "

March 26, 2025

4.0

The experience is good and comparable in most cases and better in some cases to popular expense apps

Pros

Its easy to use and integrates with our accounting system ...

Cons

The invoice scan sometimes gets wrong information ...

Review Source

VR

Verified Reviewer  
Intern  
Computer Software  
Used the software for: I used a free trial

### "Great product and amazing customer support!"

December 20, 2024

5.0

Pros

Amazing customer support. It was my first time setting up such a software, and customer support helped put a lot.

Cons

I have not encountered an issue yet while using the software

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Zoho expense was the better option in general.

Review Source

Jim B.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Zoho Expense"

March 4, 2025

5.0

Overall it was very easy to use and pick up.

Pros

Easy to use and email expenses to one spot.

Cons

There are no significant issues with the program.

Review Source

MS

Michael S.  
Director and CEO  
Food & Beverages  
Used the software for: I used a free trial

### "Zoho Expense - nice"

June 12, 2025

5.0

Pros

It's an easy way for my staff to clock in mileage. I also like the fact that it's easy to integrate with Zoho CRM.

Cons

It's a little bit pricey, especially as I need two users - one for my staff to enter in the expenses, and another for me to approve as his manager.

Review Source

JL

Jason L.  
Operations Director  
Real Estate  
Used the software for: 2+ years

### "Great Software for Expense Reports"

January 6, 2025

5.0

Very pleased overall. Tough to beat on price and utility

Pros

Ease of use, solid app, great integration, reasonable price

Cons

No real issues - its a solid expense program

Review Source

pA

posh A.  
Finance  
Computer Software  
Used the software for: I used a free trial

### "Still reviwing - overall looks good"

May 13, 2025

4.0

I am still evaluating so would know at the end of free trial. for now its seems very well integrated but there is learning curve involved

Pros

Ease of access and integrations wit hother zoho apps. It is also good that there is ease of camera to upload expense recipt

Cons

flexibity to recod expenses from other entities and categorization is confusing.

Review Source

SS

Samantha S.  
Director  
Retail  
Used the software for: Less than 6 months

### "Great Experience"

December 27, 2024

5.0

Fantastic, responsive team and easy to use platform.

Pros

Ease of use, support during implementation, customer service.

Cons

Some trouble getting multi user accounts linked.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Too complicated of a platform, couldnt get it implemented.

Review Source

Hunter K.  
Senior Associate, Accounting  
Real Estate  
Used the software for: I used a free trial

### "Zoho Review"

February 13, 2025

5.0

It was easy to use and served the purpose we needed.

Pros

It was very easy to use and kept things organized

Cons

It worked well and there wasn't many cons

Review Source

Viraj G.  
Professional Golfer  
Sports  
Used the software for: Less than 6 months

### "Zoho Expense is Nice But Not Necessarily Worth It "

September 30, 2025

4.0

I am mostly satisfied but feel that there are cheaper and less cumbersome ways to track business expenses.

Pros

It makes it easy to produce expense reports in a timely manner that are accurate. Zoho also allows for easier integration of payment/business cards so transferring receipts and statements into expense reports becomes much simpler.

Cons

The cost for the service seems to go up whilst new features don’t really seem necessary at times. I preferred when the software was not bogged down by clunky integrations.

Review Source

CW

Clint W.  
VP operations  
Medical Devices  
Used the software for: 6-12 months

### "Unable to cancel membership"

May 27, 2025

1.0

Pros

Good product but very difficult to cancel membership. product is well thought out and up-to-date however not satisfied..

Cons

It’s nearly impossible to cancel the membership. I’ve called Customer Service and emailed and after six months still no cancellation.

Review Source

IE

Ibrahim E.  
Business Manager  
Cosmetics  
Used the software for: I used a free trial

### "Zoho Expense an easy tool to control your organizational expenses"

May 15, 2025

5.0

I feel comfort while uploading invoices, categorise expenses easily, control approvals and reviewing reports

Pros

I like being User friendly, accurate invoice automation, perfect integration with Zoho Books

Cons

While setting reports for the first time may need help from an expert

Review Source

VR

Verified Reviewer  
Project Surveyor  
Construction  
Used the software for: I used a free trial

### "Glad to have found it"

November 26, 2024

5.0

Pros

Easy to figure out interface. Also great that it can be accessed on mobile app and web.

Cons

Can't make individual receipts full page

Review Source

pS

piers S.  
cio  
Information Technology and Services  
Used the software for: 1-2 years

### "excellent value, full featured expense managment"

August 27, 2024

5.0

Pros

excellent OCR Minimal manual entry excellent integration with books extremely cost-effective trip planning really good for authorisations

Cons

slightly convoluted onboarding reconciliation process for company debit card expenses is complicated but fine once it is understood trip planning could be templated to make life easier

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Expense

UI, OCR capability and cost per user are better

Switched from

[Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/)

value and better UI, the mobile app expense process was simpler

Review Source

VR

Verified Reviewer  
VP eCommerce and Operations  
Consumer Goods  
Used the software for: Less than 6 months

### "Helpful for the whole team"

December 23, 2024

5.0

There was definitely a learning curve, but after running our team through the process, it seems to be a very easy way for everyone to submit expense reports in a timely manner.

Pros

Easy for my team to submit reimbursement requests, regardless of their technical background.

Cons

There is a slight learning curve when navigating "trips" vs "reports" vs "expenses"

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Integration and pricing support. We could have our whole team participate for a better price.

Review Source

EG

Emily G.  
Designer  
Consumer Services  
Used the software for: Less than 6 months

### "Great organization for small biz"

December 18, 2025

5.0

The overall experience has been good, with an easy learning curve. It's allowed me to keep all of my expenses in one place and easily findable.

Pros

I can keep and organize all of my receipts related to my business and categorize them. Plus I enjoy that it allows you to have photos.

Cons

I don't have anything that I have found that I dislike about Zoho Expense so far. But I'll keep you updated.

Review Source

AS

Ashwin S.  
Owner  
Food Production  
Used the software for: I used a free trial

### "Tax time scramble"

February 19, 2025

4.0

Good experience with lots of time and effort saved

Pros

The autoscan feature plus the ability to itemize expenses is a huge time saver!!

Cons

Scanning can be little slow and sluggish at times

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Auto scan and categorize expenses was the clincher

Review Source

EJM

Edgar Julian M.  
Business Director  
Construction  
Used the software for: Less than 6 months

### "A great app"

May 27, 2025

5.0

it was great, although for my organization, i think it would be better to add more features. besides that, everything was easy and great

Pros

easy to use, very handy and useful. The reports are great also and well performed for the organization of the expenses

Cons

more features. Less conditions to add them and also a larger period for the paid app. It was too short, specially for the ones who travel a lot. The scan feature is not that great

Review Source

CD

Christine D.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use from Gmail App"

January 22, 2025

5.0

so far so good. I really like the integrations with gmail app.

Pros

I like how i can easily up load expense reports from gmail and apple app

Cons

I just need to call support to properly set up my account

Review Source

KS

Kerri S.  
Creative Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A helpful platform for expense reports!"

January 14, 2026

5.0

Pros

I love that it makes it simple to create reports and share it with my team. This platforms features make it simple and clear to use.

Cons

The report templates do not seem to be fully customizable. I would like to be able to add in my own boxes for additional notes but cannot do this.

Review Source

SK

Suhas K.  
Country Head , Director  
Packaging and Containers  
Used the software for: Less than 6 months

### "Simple, effective and value for money expense tool "

October 3, 2025

5.0

great value addition and simple and effective tool for small companies .

Pros

Great value for money for filing and submitting expenses . Key feature is drop and drag and bring in expenses form yoru files which get automatically filed.

Cons

all features so far are good to go .

Review Source

Jeremy N.  
Editor  
Entertainment  
Used the software for: 1-2 years

### "Great software"

December 4, 2024

4.0

Effortless to make book keeping easy as 123

Pros

Automatic receipt scanning is so great. Then sending expense reports to zoho books.

Cons

Not much really its easy to use and does everything.

Review Source

HL

Harsh L.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Zoho Expense: A User-Friendly Solution for Expense Management"

January 30, 2025

5.0

Zoho Expense is a seamless and efficient expense management experience with its user-friendly interface and automation features.

Pros

Zoho Expense is a user-friendly interface that easily tracks expenses and approvals. Its automation features, like smart scan and policy enforcement, simplify expense management efficiently.

Cons

The mobile app can sometimes be slow, affecting real-time expense reporting. Otherwise, it is good.

Review Source

MS

Manish S.  
Data Analyst  
Higher Education  
Used the software for: Less than 6 months

### "Transform Bill Management with precision"

August 22, 2024

4.0

can put my overall experience in a couple of words as it is a user-friendly platform. I am a big fan of their feature to upload bills to Zoho and the amazing thing about it is that it scans each and everything from the bill, very clearly like the transaction number, amount, name of the payer, date and time etcetera. So, I can say that it is one of the best expense management tools

Pros

There are a lot of features in Zoho Expense however, the most liked feature of Zoho Expense is Zoho Extension which allows you to take screenshots from emails or messages and those screenshots get directly uploaded to zoho. It's also a feature that can exclude a personal transaction, automatically remember the expense, and remove it automatically. Travel expenses can be added based on mileage and per diem

Cons

I like everything in Zoho expenses except the reporting part which is not very customizable. It's user-friendly, however, for someone new who could get confused by the interface because it could be complex for beginners. mobile is not properly synced with the tool.

Review Source

DI

Diseiye I.  
Administrator  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Expense Report & Audits"

May 6, 2025

5.0

I had an excellent experience during the onboarding orientation with Zoho, thanks to Presales Engineer \[sensitive content hidden\], who provided a clear and engaging demo. Her guidance on processing expense reports was incredibly helpful, making the entire transition smooth and efficient!

Pros

Integratable API seamless transfer of data. user friendly Mobile Access Decent price Customizable reports

Cons

limitations on mobile app steeper learning cuve for complex features No deep analytic tools or extensive customization options.

Review Source

MN

Mai N.  
Hairstylist  
Retail  
Used the software for: 6-12 months

### "Great for sole traders"

April 7, 2025

4.0

Really good experience. Being a sole trader became easier because I can easily track my expenses and incomes with Zoho.

Pros

I can keep track of my businees expenses easily, and they even have auto-scan for receipts

Cons

I'd love to have more auto-scans on the standard plan

Review Source

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