# Page 6 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Zoho Expense the right Expense Report solution for you? Explore 1204 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1204)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 13th, 2026

# Page 6 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 126-150 of 1204 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Daksh S.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Calaculate your Expenses easy with Zoho Expense"

February 22, 2025

5.0

My overall experience with Zoho Expense has been positive. It’s an intuitive tool that simplifies expense tracking and approval workflows. The integration with other Zoho apps makes it seamless, though I did find the mobile app performance a bit slow at times.

Pros

Zoho Expense makes managing business expenses simple with its user-friendly interface and seamless receipt scanning. It's a great tool for streamlining financial tracking and approvals.

Cons

The mobile app can sometimes be slow when uploading receipts, and the reporting features could be more customizable for specific needs.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

My team is big so its difficult to use Expensify.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Not too bad"

January 14, 2025

4.0

Overall it was pretty good experience using this service

Pros

its has great features for the low the pricing

Cons

Customer support is not in country or local

Review Source

MS

Michael S.  
Director and CEO  
Food & Beverages  
Used the software for: I used a free trial

### "Zoho Expense - nice"

June 12, 2025

5.0

Pros

It's an easy way for my staff to clock in mileage. I also like the fact that it's easy to integrate with Zoho CRM.

Cons

It's a little bit pricey, especially as I need two users - one for my staff to enter in the expenses, and another for me to approve as his manager.

Review Source

CF

Chris F.  
Consultant  
Furniture  
Used the software for: 6-12 months

### "Individual Sales Rep "

December 18, 2024

5.0

Excellent! I am terrible at keeping up with mileage on my own. Zoho Expense helped me tremendously with all the professional features at a great price!

Pros

I used it as an individual sales person. It helped me track mileage and stay more organized.

Cons

I only wanted to use the app for this function. Offered a lot of additional options that I did not need.

Switched from

[MileIQ](https://www.capterra.com/p/10009127/MileIQ/)

My company had everyone switch over. I recommended Zoho Expense, but in the end the company decided to use a different platform. My recommendation would be for Zoho to offer a more simplified mileage/expense tracking system. The extra's offered or included were seen as potential confusion to sales team.

Review Source

KS

Kyle S.  
AV Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoho for Expense Tracking"

December 14, 2024

5.0

I use Zoho for expense tracking and recording. It has been very easy to use and I do enjoy logging into it every time I need to create a new expense.

Pros

The ease of use and the GUI. All items are easy to see and use. The expense approval process is also very straight forward.

Cons

Nothing comes to mind at the moment. I have not had any issues with Zoho.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

More user friendly and clear to see everything.

Review Source

SM

Stanley M.  
IT  
Computer & Network Security  
Used the software for: I used a free trial

### "Good Job Zoho Expenses"

June 4, 2025

5.0

Overall zoho expenses has a great environment for the use of RPA when needed and also other integrations soo its good

Pros

That its free for testing, very clear and intuitive, just love it. The management of receipts and the OCR are just exceptional

Cons

Nothing. I think Zoho Expenses fulfilled my expectations, until now I'd expect nothing more, soo it's great.

Review Source

AT

Arpitha T.  
Project Manager  
Entertainment  
Used the software for: I used a free trial

### "Zoho expense tool - very helpful in managing expenses "

February 28, 2025

4.0

Overall experience is nice and effective

Pros

Settings and customization as per your organizations, workflow management and visualization

Cons

Need more feasibility in terms of setting up country level budgets and expense and a possibility to upload budget through excel

Review Source

MC

Marquita C.  
Administrator  
Hospital & Health Care  
Used the software for: I used a free trial

### "Simple and easy to use"

May 5, 2025

5.0

Great! I love everything about my experience with Zoho so far.

Pros

The ease of downloading the receipts and the way it captures accurately!

Cons

Not having the ability to recognize 2 receipts in one picture.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

It takes too much time for Expensify to download and capture receipts

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "Cost effective software"

January 17, 2025

5.0

Pros

Zoho expense makes life a lot easier and feeds into my Zoho Books. It's also well priced.

Cons

I think the interface is maybe a bit basic and could be upgraded.

Review Source

AS

Antonio S.  
Web Designer, Digital Marketer  
Design  
Used the software for: Less than 6 months

### "Very useful even for freelancers and small businesses"

March 20, 2025

5.0

Very positive. As I freelancer I was able to streamline all my Costs Management necessities

Pros

Easy expenses management. I use Expense to keep track of my freelance activity costs and project margins and it perfectly fits my needs. Works great with the Zoho Projects integration.

Cons

Nothing negative to say, it fits perfectly my business case.

Review Source

RS

Ryan S.  
IT Systems Administrator  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Great Tool - Great Support!"

October 15, 2024

5.0

Zoho expense is a great tool and comes with great support.

Pros

Their tool seems very intuitive for users and admins. I really appreciate how they have multiple ways to send expenses to the system (email, auto-scan, and manual upload) They also have extremely fast support response time!

Cons

The only downsides I've seen so far is that they had a feature for Point to Point Mileage tracking by putting in your start and end points to determine miles, but I was told by support that this feature only exists on iOS (this should be disclosed somewhere on their site, but it is not).

Alternatives considered

[Sage Expense Management](https://www.capterra.com/p/162066/Fyle/)

Reason for choosing Zoho Expense

The pricing structure made the most sense. We didn't do a trial of Fyle, just compared features.

Switched from

[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)

Huge price jump by Certify. Their pricing model is based on $/expense report whereas Zoho Expense is a $/user which works so much better for us.

Review Source

Jim B.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Zoho Expense"

March 4, 2025

5.0

Overall it was very easy to use and pick up.

Pros

Easy to use and email expenses to one spot.

Cons

There are no significant issues with the program.

Review Source

MR

Mitchell R.  
Service Technician  
Broadcast Media  
Used the software for: 6-12 months

### "Great for expenses "

January 21, 2025

4.0

Pros

It is much easier to use then the software that my previous employer used.

Cons

No cons to speak of, we have the system very customized for our needs

Review Source

CW

Clint W.  
VP operations  
Medical Devices  
Used the software for: 6-12 months

### "Unable to cancel membership"

May 27, 2025

1.0

Pros

Good product but very difficult to cancel membership. product is well thought out and up-to-date however not satisfied..

Cons

It’s nearly impossible to cancel the membership. I’ve called Customer Service and emailed and after six months still no cancellation.

Review Source

pA

posh A.  
Finance  
Computer Software  
Used the software for: I used a free trial

### "Still reviwing - overall looks good"

May 13, 2025

4.0

I am still evaluating so would know at the end of free trial. for now its seems very well integrated but there is learning curve involved

Pros

Ease of access and integrations wit hother zoho apps. It is also good that there is ease of camera to upload expense recipt

Cons

flexibity to recod expenses from other entities and categorization is confusing.

Review Source

PK

Prashanth K.  
Leader  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoho expense is a good tool for an integrated expense and accounting "

March 26, 2025

4.0

The experience is good and comparable in most cases and better in some cases to popular expense apps

Pros

Its easy to use and integrates with our accounting system ...

Cons

The invoice scan sometimes gets wrong information ...

Review Source

EG

Emily G.  
Designer  
Consumer Services  
Used the software for: Less than 6 months

### "Great organization for small biz"

December 18, 2025

5.0

The overall experience has been good, with an easy learning curve. It's allowed me to keep all of my expenses in one place and easily findable.

Pros

I can keep and organize all of my receipts related to my business and categorize them. Plus I enjoy that it allows you to have photos.

Cons

I don't have anything that I have found that I dislike about Zoho Expense so far. But I'll keep you updated.

Review Source

VR

Verified Reviewer  
Intern  
Computer Software  
Used the software for: I used a free trial

### "Great product and amazing customer support!"

December 20, 2024

5.0

Pros

Amazing customer support. It was my first time setting up such a software, and customer support helped put a lot.

Cons

I have not encountered an issue yet while using the software

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Zoho expense was the better option in general.

Review Source

JL

Jason L.  
Operations Director  
Real Estate  
Used the software for: 2+ years

### "Great Software for Expense Reports"

January 6, 2025

5.0

Very pleased overall. Tough to beat on price and utility

Pros

Ease of use, solid app, great integration, reasonable price

Cons

No real issues - its a solid expense program

Review Source

IE

Ibrahim E.  
Business Manager  
Cosmetics  
Used the software for: I used a free trial

### "Zoho Expense an easy tool to control your organizational expenses"

May 15, 2025

5.0

I feel comfort while uploading invoices, categorise expenses easily, control approvals and reviewing reports

Pros

I like being User friendly, accurate invoice automation, perfect integration with Zoho Books

Cons

While setting reports for the first time may need help from an expert

Review Source

Hunter K.  
Senior Associate, Accounting  
Real Estate  
Used the software for: I used a free trial

### "Zoho Review"

February 13, 2025

5.0

It was easy to use and served the purpose we needed.

Pros

It was very easy to use and kept things organized

Cons

It worked well and there wasn't many cons

Review Source

SS

Samantha S.  
Director  
Retail  
Used the software for: Less than 6 months

### "Great Experience"

December 27, 2024

5.0

Fantastic, responsive team and easy to use platform.

Pros

Ease of use, support during implementation, customer service.

Cons

Some trouble getting multi user accounts linked.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Too complicated of a platform, couldnt get it implemented.

Review Source

VR

Verified Reviewer  
DIRECTOR  
Veterinary  
Used the software for: I used a free trial

### "Efficient Expense Management Tool"

October 29, 2024

5.0

Pros

Zoho Expense streamlines expense tracking and reimbursement processes, making it an ideal tool for businesses of all sizes. With user-friendly features for receipt scanning, categorization, and real-time expense reporting, it reduces the hassle of manual expense management. Integrations with popular accounting platforms and easy team collaboration make Zoho Expense both practical and adaptable. While the initial setup may require some time, the overall experience and functionality make it a valuable asset for managing expenses efficiently.

Cons

The initial setup can be time-consuming, especially for larger teams.

Review Source

KS

Kerri S.  
Creative Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A helpful platform for expense reports!"

January 14, 2026

5.0

Pros

I love that it makes it simple to create reports and share it with my team. This platforms features make it simple and clear to use.

Cons

The report templates do not seem to be fully customizable. I would like to be able to add in my own boxes for additional notes but cannot do this.

Review Source

BK

Brandy K.  
Accountant  
Airlines/Aviation  
Used the software for: I used a free trial

### "Zoho Expense for the WIN"

November 19, 2024

4.0

Pretty happy right now. As we continue using it and understanding everything that it can do, I think it will help the company stay on budget!

Pros

The ability for the receipt scan and not having to keep up with all of them!

Cons

Still getting used to some of the functions but there isn't anything that I hate or can't adjust how I do something.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We are already paying for Zoho, so we can reduce the expense of QB

Review Source

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