# Page 7 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1186)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 7 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 151-175 of 1186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Joshua P.  
Director of Operations  
Real Estate  
Used the software for: 6-12 months

### "Easy to use and Convenient "

August 22, 2024

5.0

Love it! Very easy to use and it makes tracking so much easier for reimbursement.

Pros

Scanning or emailing a credit card receipt and splitting it between people or facilities is so convenient!

Cons

I wish it would split the amounts automatically without me having to play with the amounts to try and get it to balance.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

The Zoho platform seemed to have more in terms of need.

Review Source

LG

Luna G.  
Prevention Specialist  
Education Management  
Used the software for: Less than 6 months

### "Thank you Zoho"

December 4, 2024

5.0

Pros

ease of receipt scanning and autoscan features!

Cons

it has a bit too many features for my simpler needs, which can sometimes challenge usability // when i was in cambodia and all receipts had both USD and cambodian riel prices listed, zoho sometimes read it as Hong Kong Dollars?

Review Source

CM

Cátia M.  
ServiceNow Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "User-friendly tool for managing business expenses"

October 4, 2024

5.0

Pros

Powerful tool for managing business expenses, offering a range of benefits for both small and large organizations. One of its key advantages is automation—it automatically scans and categorizes receipts, reducing manual data entry. The platform is also highly customizable, with features like approval workflows, budget tracking, and detailed reporting to suit various business needs.

Cons

The mobile app experience, though functional, can sometimes feel less polished compared to the web version. Also, while Zoho Expense supports a variety of payment methods, it may not support every regional or niche payment system, which could be a limitation for some businesses.

Review Source

kH

kevin H.  
Owner  
Furniture  
Used the software for: Less than 6 months

### "best receipt manager i have found"

March 26, 2025

4.0

Pros

auto receipt capture works surprising well

Cons

auto categorize for receipts is hard to set up

Review Source

Henry H.  
Chief Utility Coordinator  
Management Consulting  
Used the software for: I used a free trial

### "Enjoying your product"

April 4, 2025

5.0

So far, so good!!! I would recommend to others.

Pros

Convenient and easy to use, also very intuitive

Cons

Inputting multiple vendors. I don't regularly travel to the same places

Review Source

AA

Amaka A.  
Management  
Management Consulting  
Used the software for: I used a free trial

### "My take on the system "

March 14, 2025

5.0

Easy to use for a first timer for better management

Pros

Easy to use and simpler to follow and record

Cons

The ability to integrate with other systems

Review Source

DS

Danillo S.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Zoho review"

October 2, 2024

5.0

The system is robust and simple to use, a powerful combination for business.,

Pros

The system is simple and effective, in comparison to other tools deliver much more with much less costs and complications.

Cons

The system is robust and simple to use, a powerful combination for business.,

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Zoho Expense

Price and usage, The system is robust and simple to use, a powerful combination for business.,

Review Source

VR

Verified Reviewer  
Junior Finance Specialist  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Very nice tool"

October 22, 2024

4.0

Pros

Very nice and easy to use and easy to personalize to our own needs

Cons

Takes a bit of time to get used to everything as an admin

Review Source

Morgan U.  
Owner  
Facilities Services  
Used the software for: Less than 6 months

### "Great payroll option "

October 22, 2024

5.0

Pros

Efficient user friendly interface and easy to manage

Cons

There was nothing I didn’t like about Zoho expense

Review Source

rG

roberto G.  
COO  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Right balance Cost\\benefits"

October 10, 2024

5.0

very good, we are looking for a easy software.

Pros

easy to use, easy to personalize. good for medium company

Cons

sometimes too many features, too many deatails

Review Source

FS

Fabio S.  
AV Technician  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho is not too bad"

November 25, 2024

4.0

Zoho expense is overall a great software and app for tracking and combining all your expenses into one report.

Pros

I like that I can add expenses through the zoho expense app in my phone for ease of tracking and taking photos of my receipts.

Cons

Depending on how zoho is set up by the administration but there can be errors that can delay reimbursement.

Review Source

Samuel J.  
Director  
Philanthropy  
Used the software for: I used a free trial

### "Ideal for Small Business"

October 28, 2024

5.0

It's been an amazing experience using Zoho Expense.

Pros

Ease of Use is what I admire the most. The features are user-friendly!

Cons

I would like to see the number of receipts that can be attached to an Expense Report increased from 5 to 20.

Review Source

VR

Verified Reviewer  
Registered Clinical Counsellor  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Mostly Easy to Use"

September 29, 2024

5.0

A little frustrating. I contacted customer service and they did not get back to me. Admitedly, that was on the weekend but better customer service would be to have someone available as alot of people also submit expenses on weekends.

Pros

I can upload receipts for expenses on my phone

Cons

I can't figure out how to categorize my expenses. FOr example, I have grouped them all in the months they were purchased but I do not know how to see them all by month and overall for all months.

Reason for choosing Zoho Expense

It seemed easy when I attended a demo

Review Source

LC

Liberato C.  
tech  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoho Expense"

December 2, 2024

4.0

we used it for all our expenses for reimbursements

Pros

capture photos of receipts well. that's about it

Cons

Repeated notifications. too many notifications on a daily basis.

Review Source

BL

Brooks L.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Game Changer for Small Businesses"

October 9, 2024

5.0

Overall a great experience once you get the hang of it.

Pros

Intuitive expense management tool automates tedious tasks like receipt tracking and expense categorization

Cons

While Zoho Expense is overall a great tool, it does have a few drawbacks. The learning curve can be steep at first, especially for those new to expense management software. I found the initial setup and customization process to be somewhat time-consuming.

Review Source

VR

Verified Reviewer  
Owner  
Industrial Automation  
Used the software for: I used a free trial

### "A Positive Experience"

August 7, 2024

5.0

Pros

Very thorough and flexible. I can customize the features and add functions that I need.

Cons

It has so many features that it takes some study on start up, but it's worth it.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Expense

Cost and word of mouth of colleagues.

Review Source

oA

obiora A.  
owner  
Construction  
Used the software for: Less than 6 months

### "Great for startups"

March 18, 2025

4.0

love it. can de designed to meet the needs of small business and has the framework and foundation required to build robust policies for established businesses. Will be sticking with them for a while

Pros

flexibility and rapidness adapt to constant business change

Cons

would love to see an expansion into bookkeeping.

Review Source

Chukwuma A.  
Lead Consultant  
E-Learning  
Used the software for: 6-12 months

### "Zoho Expense"

November 7, 2024

4.0

Pros

Its ease of use and the graphic interface makes it easy to navigate.

Cons

In my time using it I won't say I have a particular cons

Review Source

GS

George S.  
Senior Recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "Expense Management with excellent automation"

December 10, 2024

4.0

It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and automation features are really good.

Pros

Effortless Expense Tracking with convenient mobile app.

Cons

complex setup for new users and overwhelming interface

Review Source

VR

Verified Reviewer  
MD  
Oil & Energy  
Used the software for: Less than 6 months

### "Happy customer"

August 7, 2024

4.0

Pros

great template to ensure compliance to local tax authority

Cons

Flexibility to modify template to suite needs

Review Source

JN

Jeff N.  
Controller  
Furniture  
Used the software for: I used a free trial

### "Zoho Review Credit Card Reconciliation"

August 30, 2024

4.0

Support has been great and it meets our needs

Pros

Ease of set-up. Matches data from the credit card company quickly and accurately.

Cons

It takes a while to get used to the navigation. There is alot there and alot of power.

Review Source

VR

Verified Reviewer  
law  
Hospitality  
Used the software for: Less than 6 months

### "great experience"

September 9, 2024

5.0

Pros

its easy to use and very friendly. overall nice

Cons

to many options. i prefer to keep it simple

Review Source

GT

Ganesh T.  
Integration Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "You may change the attached documents' count icon's background."

November 26, 2024

5.0

Pros

It was a nice user experience on Zoho expenses. It is neat, quick, intuitive and the things within are well woven.

Cons

Nothing particularly. All good. You may change the attached documents' count icon's background.

Review Source

SI

Scott I.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great time saver!"

July 15, 2024

5.0

Pros

I love that the software consolidates everything for easy tracking.

Cons

Nothing, works great! I can't think of anything negative.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Expensify involves themselves in politics that I don't agree with and make it very well known to their customers.

Review Source

BP

Brenda P.  
Accountant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "I recommended Zoho to all my clients"

June 25, 2024

5.0

They all enjoy Zoho. The upload is so easy and everyone has been cheerful about switching.

Pros

I liked the fact that it was online and mobile, very easy to use, and actually fun! The reaction of my clients employees has been wonderful. Since they travel internationally, they really like the foreign exchange calculations.

Cons

Occasionally i have someone who just isn't techy and Ihave to teach them, but I'd be doing that with any software.

Reason for choosing Zoho Expense

Cost, multiple platforms and ease of use

Review Source

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