# Page 8 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Zoho Expense the right Expense Report solution for you? Explore 1204 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1204) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 8 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 176-200 of 1204 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Junior Finance Specialist Leisure, Travel & Tourism Used the software for: I used a free trial ### "Very nice tool" October 22, 2024 4.0 Pros Very nice and easy to use and easy to personalize to our own needs Cons Takes a bit of time to get used to everything as an admin Review Source CM Cátia M. ServiceNow Consultant Information Technology and Services Used the software for: 6-12 months ### "User-friendly tool for managing business expenses" October 4, 2024 5.0 Pros Powerful tool for managing business expenses, offering a range of benefits for both small and large organizations. One of its key advantages is automation—it automatically scans and categorizes receipts, reducing manual data entry. The platform is also highly customizable, with features like approval workflows, budget tracking, and detailed reporting to suit various business needs. Cons The mobile app experience, though functional, can sometimes feel less polished compared to the web version. Also, while supports a variety of payment methods, it may not support every regional or niche payment system, which could be a limitation for some businesses. Review Source GS George S. Senior Recruiter Information Technology and Services Used the software for: 6-12 months ### "Expense Management with excellent automation" December 10, 2024 4.0 It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and automation features are really good. Pros Effortless Expense Tracking with convenient mobile app. Cons complex setup for new users and overwhelming interface Review Source pS piers S. cio Information Technology and Services Used the software for: 1-2 years ### "excellent value, full featured expense managment" August 27, 2024 5.0 Pros excellent OCR Minimal manual entry excellent integration with books extremely cost-effective trip planning really good for authorisations Cons slightly convoluted onboarding reconciliation process for company debit card expenses is complicated but fine once it is understood trip planning could be templated to make life easier Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Expense UI, OCR capability and cost per user are better Switched from [Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/) value and better UI, the mobile app expense process was simpler Review Source DS Danillo S. CEO Computer Software Used the software for: Less than 6 months ### "Zoho review" October 2, 2024 5.0 The system is robust and simple to use, a powerful combination for business., Pros The system is simple and effective, in comparison to other tools deliver much more with much less costs and complications. Cons The system is robust and simple to use, a powerful combination for business., Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Price and usage, The system is robust and simple to use, a powerful combination for business., Review Source Chukwuma A. Lead Consultant E-Learning Used the software for: 6-12 months ### "Zoho Expense" November 7, 2024 4.0 Pros Its ease of use and the graphic interface makes it easy to navigate. Cons In my time using it I won't say I have a particular cons Review Source BL Brooks L. Owner Management Consulting Used the software for: Less than 6 months ### "Game Changer for Small Businesses" October 9, 2024 5.0 Overall a great experience once you get the hang of it. Pros Intuitive expense management tool automates tedious tasks like receipt tracking and expense categorization Cons While is overall a great tool, it does have a few drawbacks. The learning curve can be steep at first, especially for those new to expense management software. I found the initial setup and customization process to be somewhat time-consuming. Review Source rG roberto G. COO Business Supplies and Equipment Used the software for: I used a free trial ### "Right balance Cost\\benefits" October 10, 2024 5.0 very good, we are looking for a easy software. Pros easy to use, easy to personalize. good for medium company Cons sometimes too many features, too many deatails Review Source VR Verified Reviewer Registered Clinical Counsellor Health, Wellness and Fitness Used the software for: I used a free trial ### "Mostly Easy to Use" September 29, 2024 5.0 A little frustrating. I contacted customer service and they did not get back to me. Admitedly, that was on the weekend but better customer service would be to have someone available as alot of people also submit expenses on weekends. Pros I can upload receipts for expenses on my phone Cons I can't figure out how to categorize my expenses. FOr example, I have grouped them all in the months they were purchased but I do not know how to see them all by month and overall for all months. Reason for choosing Zoho Expense It seemed easy when I attended a demo Review Source MS Manish S. Data Analyst Higher Education Used the software for: Less than 6 months ### "Transform Bill Management with precision" August 22, 2024 4.0 can put my overall experience in a couple of words as it is a user-friendly platform. I am a big fan of their feature to upload bills to Zoho and the amazing thing about it is that it scans each and everything from the bill, very clearly like the transaction number, amount, name of the payer, date and time etcetera. So, I can say that it is one of the best expense management tools Pros There are a lot of features in however, the most liked feature of Zoho Expense is Zoho Extension which allows you to take screenshots from emails or messages and those screenshots get directly uploaded to zoho. It's also a feature that can exclude a personal transaction, automatically remember the expense, and remove it automatically. Travel expenses can be added based on mileage and per diem Cons I like everything in Zoho expenses except the reporting part which is not very customizable. It's user-friendly, however, for someone new who could get confused by the interface because it could be complex for beginners. mobile is not properly synced with the tool. Review Source JP Joshua P. Director of Operations Real Estate Used the software for: 6-12 months ### "Easy to use and Convenient " August 22, 2024 5.0 Love it! Very easy to use and it makes tracking so much easier for reimbursement. Pros Scanning or emailing a credit card receipt and splitting it between people or facilities is so convenient! Cons I wish it would split the amounts automatically without me having to play with the amounts to try and get it to balance. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Zoho Expense The Zoho platform seemed to have more in terms of need. Review Source GT Ganesh T. Integration Manager Information Technology and Services Used the software for: Less than 6 months ### "You may change the attached documents' count icon's background." November 26, 2024 5.0 Pros It was a nice user experience on Zoho expenses. It is neat, quick, intuitive and the things within are well woven. Cons Nothing particularly. All good. You may change the attached documents' count icon's background. Review Source MP Miriam P. MD Marketing and Advertising Used the software for: Less than 6 months ### "Awesome App" December 5, 2024 5.0 Extremely great, very easy to use and hands on. Pros User Friendly hands on and way easy to use. Cons Nothing dont have any issues at the moment. Review Source JN Jeff N. Controller Furniture Used the software for: I used a free trial ### "Zoho Review Credit Card Reconciliation" August 30, 2024 4.0 Support has been great and it meets our needs Pros Ease of set-up. Matches data from the credit card company quickly and accurately. Cons It takes a while to get used to the navigation. There is alot there and alot of power. Review Source NB Nicholas B. Warehouse Controller Telecommunications Used the software for: Less than 6 months ### "Great app for submitting work expenses" January 9, 2025 4.0 Pros Zoho is an easy to use to effectively submit expenses. Cons I haven't come across any issues as of yet. Review Source VR Verified Reviewer law Hospitality Used the software for: Less than 6 months ### "great experience" September 9, 2024 5.0 Pros its easy to use and very friendly. overall nice Cons to many options. i prefer to keep it simple Review Source VR Verified Reviewer Owner Industrial Automation Used the software for: I used a free trial ### "A Positive Experience" August 7, 2024 5.0 Pros Very thorough and flexible. I can customize the features and add functions that I need. Cons It has so many features that it takes some study on start up, but it's worth it. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Expense Cost and word of mouth of colleagues. Review Source VR Verified Reviewer MD Oil & Energy Used the software for: Less than 6 months ### "Happy customer" August 7, 2024 4.0 Pros great template to ensure compliance to local tax authority Cons Flexibility to modify template to suite needs Review Source SI Scott I. President Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great time saver!" July 15, 2024 5.0 Pros I love that the software consolidates everything for easy tracking. Cons Nothing, works great! I can't think of anything negative. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Expensify involves themselves in politics that I don't agree with and make it very well known to their customers. Review Source JM James M. Owner Construction Used the software for: 1-2 years ### "Zoho Expense Easy to Use" July 22, 2024 5.0 Same as above - this app is great and the program is user friendly. Pros Easy to use and upload receipts. Mobile phone app is great! Cons Find it difficult to connect and download with Zoho books. Review Source CV Claudia V. Controller Public Relations and Communications Used the software for: Less than 6 months ### "Great tool " July 23, 2024 5.0 Pros user friendly easy to set up many functions Cons nothing that i can think of for now i will review further Alternatives considered [Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Zoho Expense different purpose Review Source GP Giovanni P. impiegato Retail Used the software for: Less than 6 months ### "valutazione " January 12, 2024 5.0 Pros non ho riscontrato particolari problemi durante l'utilizzo Cons non ho niente di rilevante da segnalare nessun problema particolare Review Source AT Amy T. CFO Architecture & Planning Used the software for: 2+ years ### "Easy to Use " August 16, 2023 4.0 Pros Our employees have complimented the ease of use and the ability to easily log their expenses from anywhere. The autoscan feature along with the ability to tag expenses to project and have it sync with our financial systems automatically has been time saving and eliminates human errors with manual entry. Cons I wish that we could have a payroll integration with Gusto that would allow reimbursable expenses to be logged automatically into payroll. We run multiple Expenses systems for our subsidaries but one payroll software and there is no good way to sync these without the manual process. Reason for choosing Zoho Expense The sync with our financial accounting systems Review Source TG Tatiana G. Painter in Chief Entertainment Used the software for: 6-12 months ### "Zoho is Perfect for my Business" October 10, 2023 5.0 I don't need the entire functionality of Quickbooks. So Zoho is better for me, and I can add features and modules as I need them. I love Zoho's branding. Super modern, and user-friendly. I also love their customer service. Pros A lot of accounting and expense tracking apps out there are too expensive and have features that I don't really need for a solopreneur operation, so it's refreshing that Zoho has many different apps that you can choose from to build your perfect enterprise solution, no matter how small or big your operation is. They're highly scalable too. One of the features I love is expense automation, and this is key so I don't have to be remembering to upload regular charges for my business. And automation was easy to setup following a few steps. Autoscan is fantastic. Amazing product. Cons There are still some features that I don't need within , and sometimes the app feels a bit cluttered for my operation, but I still manage to go around this and get what I need at an affordable price. For bigger operations, having these features though perfectly makes sense, and you won't go wrong on the price. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Expense When I first started my business, I got a cute booklet in the mail with actual good tips for a start up business, and it was from Zoho. I kept it around knowing one day I'd use their services because I really liked their brand. And about a year later they proved to be better than the competition in both affordability and functionality. Review Source Rupert T. Zoho Developer Information Technology and Services Used the software for: 1-2 years ### "Say Goodbye to Manual Expense Management" February 17, 2023 5.0 In conclusion, while has a few areas where it could improve, the platform's strengths far outweigh any minor limitations. With its powerful features, user-friendly interface, and ability to automate and streamline the expense management process, Zoho Expense is a top choice for businesses of all sizes looking to simplify their expense tracking and reporting. Pros is a lifesaver for small business owners. It simplifies the expense management process by automating receipt scanning, data extraction, and categorization, saving me valuable time and resources. The platform's ability to link directly to bank accounts and credit cards further streamlines the process, making it even easier to stay on top of expenses.The user interface is user-friendly and intuitive, with a range of features that make it easy to customize and tailor the platform to individual business needs. Zoho Expense makes it simple to set up expense policies, create custom fields and categories, and even track mileage.Another benefit of Zoho Expense is the ability to generate real-time expense reports that provide a detailed breakdown of expenses by category, department, or employee. The reports are customizable, so you can generate the information you need to make informed financial decisions quickly and easily. Cons While is an excellent platform, there are a few areas where it could improve. One of the main challenges is the limited integrations with other business applications. While Zoho offers a range of tools that integrate with each other, there are few options for connecting Zoho Expense with third-party applications, which can be frustrating.Another potential downside of Zoho Expense is the limited options for customization. While the platform offers a range of customization features, including custom fields and categories, some users may find the options limiting. Additionally, the mobile app can be a bit buggy at times, which can be frustrating when you're on the go and need to access your expenses quickly.Despite these minor limitations, Zoho Expense is a powerful and easy-to-use platform that can help businesses of all sizes simplify and streamline their expense management process. The platform's range of features and user-friendly interface make it a great choice for businesses looking to automate and optimize their expense management. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.