# Page 22 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Zoho Expense the right Expense Report solution for you? Explore 1189 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1189) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 22 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 526-550 of 1189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MZ Michelle Z. Operations Manager E-Learning Used the software for: I used a free trial ### "Easy to use and intuitive" October 19, 2023 5.0 Pros Finally found an easy to use expense tracking system that integrates well with Xero. The functionality is intuitive so training is minimal. Cons I have not found any disadvantages as yet for Zoho expenses. Review Source GP Greeshma P. Software Engineer Computer Software Used the software for: 6-12 months ### "User friendly expense management tool" October 16, 2020 4.0 Good Pros We have been using Zoho Expense for our company expense tracking and bill reimbursements. So far the feedback has been good. It's easy to use, and quite user friendly. I have personally never got lost using the application while filing for reimbursement or recording a project/company expense. Easy to upload receipts. Cons It would be awesome to have an option to edit the reports after submission, as a lot of items we make mistakes or forget to upload receipts. Right now we need to delete the report and create a new one. Review Source Response from Zoho October 28, 2020 Hi Greeshma, Thank you for taking the time to review Zoho Expense and share your feedback. We are glad to know about the overall positive feedback and that you find the application easy to use. With regard to editing reports after submission, you will have the option of recalling reports before they have been approved. Once you recall a report, you can edit the expenses in it and then re-submit the report for approval. You can click on this link for reference - https://www.zoho.com/expense/help/reports/#recalling-report Kindly write to support\[at\]zohoexpense\[dot\]com if you have any further queries about this or anything else. We'll be happy to help you. Regards, Yohvan - Zoho Expense VR Verified Reviewer Co-founder, Public affairs Used the software for: Less than 6 months ### "I love this OCR/AI empowered expense app. Coz I hate expense reporting and Zoho helps me a lot" March 14, 2018 5.0 Pros Integration with scannable is a great plus, very good character recognition , and sometimes categorisation. Easy to make reports, most bills gets there. I save so much time using it. Integration with other systems a very big plus. Everything in the cloud. Great Cons problems with foreign letters like hindu/thai etc. But it will probably improve. With other alphabets the OCR have problems. That could be improved. Review Source AJ Anyssa J. Social media manager Marketing and Advertising Used the software for: 6-12 months ### "Great app for recording your receipts and invoices" September 8, 2020 5.0 Just easy! Pros Being able to track my gas and food expenses as well as regular online payments is great! Cons Now I have a new phone.. I don't have any problems, having so many apps was a challenge, one app for all zoho products probably wouldn't work though - each one has to shine on their own. Review Source jH joey H. CTO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Switched from Expensify" October 18, 2022 4.0 Pros Seems to have everything we need, at fraction of price Expensify wanted. We switched after Expensify raised our price and would not let us cancel service. (we canceled the card on file instead) Cons Has taken forever to get our corporate feed setup. But that may be our banks fault. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Cost Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Cost Review Source VR Verified Reviewer Finance Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Zoho Expense" October 1, 2018 5.0 In the short time we have used Zoho Expense, I have found that our employees are submitting their receipts in a more timely manner because it's so easy. Pros The ease of use for both mobile app users and website users. I love that we can reimburse our employees via ACH. Another excellent feature is the duplicate expense warnings - that is incredibly useful to me. I love that we have the ability to edit the expense (e.g. correcting the date, adding the merchant) to ensure accuracy before we export the data to upload into our ERP system. Cons It was a bit difficult to set up. We have a complicated chart of accounts so it was quite a process to upload all our expense categories and set up the correct policies, but it's a vast improvement over our previous expense reimbursement program! Review Source VR Verified Reviewer Owner Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Zoho Expense" September 1, 2021 4.0 Pros I really like the integration with zoho books. Our organization has been using zoho products since founding so it is very helpful to have all of our data in an inclusive system. Cons The interface on apple devices is lacking when compared to android. Reason for choosing Zoho Expense Integration with current software Review Source SH Sophia H. Financial Controller Wholesale Used the software for: I used a free trial ### "An Easy Tool for credit card expense management" March 24, 2024 4.0 Pros User friendly, easy to setup. Have functionality to setup the rules for approval. Cons Still working on auto bank feed setup. Support team usually reply emails within 48 hours. Might be better if the turn around time could be shorter. Review Source Response from Zoho April 28, 2024 Hi Sophia, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad that you find Zoho Expense userfriendly. We will definitely work on improving our turnaround time and provide the best support experience possible. If you have any feedback or feature suggestions feel free to reach out at . We value feedbacks from customers and it helps us enhancing our application. Assuring you our best service at all times. Regards, Thanga - Zoho Expense KH Kirsty H. Sales and Marketing Manager Construction Used the software for: I used a free trial ### "Easy to use" September 29, 2021 5.0 Pros Ease of use and approval flow process is great Cons Haven't found anything yet that we don't like Review Source Response from Zoho October 28, 2021 Hi Kirsty, Thank you for taking the time to review Zoho Expense. We're glad to know you found the application easy to use and that you like the approval process. Feel free to reach out to support\[at\]zohoexpense\[dot\]com if you have any queries or if you require any assistance with using the application. Regards, Yohvan - Zoho Expense BN Barbara N. President Retail Used the software for: 6-12 months ### "Travel ease...." November 29, 2023 4.0 Pros Gives me full visibility for my travel expenses all in one place- perfect for budgeting Cons Pricing is alittle high for me as I do not do tons of business traveil Review Source Response from Zoho November 30, 2023 Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. Our team is constantly working on improving the user experience for all users by simplifying the process and also making it visually appealing. If you have any feature suggestions, feel free to reach out to us on . Assuring you our best service at all times. Regards, Thanga - Zoho Expense SB Sourabh B. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Best ever expense management app" December 27, 2023 5.0 Pros ease of use and reciept scanning is best part. Cons upload from gallery and scanning is not working fine. Review Source Cliff F. Director Of Engineering / IT Manager Industrial Automation Used the software for: 1-2 years ### "Expense reporting made easy" September 5, 2018 4.0 It has simplified entery and tracking on the go with the mobile app. No more losing receipts! Pros It has streamlined how our company manages expense reports and made it much easier for everyone involved! Cons Occasional bugs but the developers are usually quick to fix. Review Source BG Betty G. Zoho Software Administrator Retail Used the software for: I used a free trial ### "Zoho Expense Software Review" April 24, 2020 5.0 Zoho Expense will allow us to budget our expenses and give our Sales People an easy way to keep track of their expenses. Pros Our company has been using Zoho CRM for about a year and we are very happy with it. So when we decided to look for budgeting software, management decided to test drive Zoho Expense. Setting up the Users and the Chart of Accounts was easy to do. I tried different ways of submitting expenses. We did scanning, emailing and also submitted expenses via cell phone. I especially like using the cell phone. During our testing, one of my expenses was rejected and I received an immediate notice. I also like the ease of reporting. The reports are easy to create and also to submit for approval. Cons In doing the testing, I have not found anything that I actually dislike about Zoho Expense. Review Source HD Heather D. President Construction Used the software for: Less than 6 months ### "Makes on-the-go Expense Reporting Possible" December 1, 2018 5.0 Zoho Expense has saved us money by saving administrative time. Instead of dropping receipts off to one person and having them code our receipts, managers can scan them and code them on the go. When their statement comes out they just check to make sure they have all their receipts and submit them to our accountant. Pros I love that I can snap a picture of my receipt and it automatically scans it for me. There are a few things that I still need to fill in manually, but overall that function saves me a lot of time. I am always on the go and travel to offices all over the country so this app has made it much easier for me to keep track of my expenses and report expenses that need to be reimbursed. I also love the accountability it creates for our employees. It's very ideal when you have your staff scattered throughout the country in different offices. Cons It's not that intuitive right at the start for the older generation or people without an understanding of how computers work. Anyone 40 and under though should pick it up right away. Review Source KR Katie R. Executive Assistant Marketing and Advertising Used the software for: 2+ years ### "User friendly" August 3, 2020 5.0 Pros The Zoho Expense app is very user friendly allowing our employees to take pictures of receipts on the go and submit expense reports on the spot. Cons Creating both a report and an expense with the report is an extra step. Review Source Response from Zoho August 17, 2020 Hi Katie, Thank you for your review. We're glad to know that you find the app very user friendly. With regard to creating a report, it would be possible to automate the report creation and submission process in the Paid Plan of Zoho Expense. Feel free to drop us an email at support\[at\]zohoexpense(dot)com to know more about this. Regards, Yohvan Zoho Expense MAYERLY G. bachelor Marketing and Advertising Used the software for: I used a free trial ### "My Unified Solution for Financial Control." December 2, 2023 4.0 It's great because I don't have to wait until I'm in the office to handle expense-related tasks. Pros The tool is very good, it allows me to have a clear view of expenses in real time, which is crucial to maintain effective budget control. Cons I would like to see more options to integrate with other business solutions you may be using. Review Source CM Cristina M. Administración Construction Used the software for: 6-12 months ### "Recomendable" December 27, 2022 5.0 Optimo y eficaz Pros Automatiza el registro de gastos rápidamente buenas herramientas Cons Quizás algún toturial de introducción al programa Review Source VG Vincent G. President Information Technology and Services Used the software for: 1-2 years ### "Best Expense App on the Market" November 15, 2019 5.0 Pros The simplicity of the app. Anyone can use it regardless of skill and experience. We just integrated the app with Lyft Business and the experience is amazing. Cons The photo to expense functionality has some minor issues that requires so additional time to review and fix. Review Source Franklin G. Founder - Legal Adviser - Lawyer Legal Services Used the software for: Less than 6 months ### "Great experience. Help to handle my business" January 15, 2018 5.0 Organization and better view of the entire business Pros The integrations with other Zoho applications and from 3 parties are very usefull and powerfull. It lets you connect your data and get more insights of your business Cons I believe that Zoho should work to have better integrations with Brazilian companies, especially with local banks, so you could better manage better the financial information. Review Source JP Jessica P. Finance Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Expense Reports" March 16, 2023 5.0 Pros I like Zoho Expense because I am able to track our expenses in real time. Cons I would like to be able to have more control over the submitters account. Review Source VR Verified Reviewer Producer Arts and Crafts Used the software for: 1-2 years ### "Zoho Expense for Travel Reports" August 6, 2021 4.0 Pros I like the easy interface of the software, upload, edit and add all your expenses on the fly. Cons Receipt scan for free version would be nice, but you can do a lot with the free version also! Review Source KC Kevon C. Agent Real Estate Used the software for: 6-12 months ### "A must use product " May 15, 2023 5.0 Zoho is a must have for small Real Estate businesses, it keeps you on top of your money and ensure that your money management is way easier Pros Soho Expense is a product that we didn't know was needed in the organization until we actually delved into it. It makes the organiztion's financial life a lot easier Cons The product may have been a little difficult to incorporate into the organization at the beginning stages Review Source VR Verified Reviewer Consultant to the Power Industry Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Time saving" October 24, 2018 4.0 Expense reporting took hours in the past, it is now a very simple process. Pros Expense reports are always up to date, simply take a photo and let the software do the rest. Cons Reconciling expenses to credits card charges for international expenses is difficult, the initial filter range is too broad and it is not possible to adjust charges even if they are out due to exchange variations by 1 cent. Review Source SK Sandeep K. Assistant General Manager Automotive Used the software for: I used a free trial ### "Awesome App" January 28, 2020 5.0 Biggest Problem was for saving the bill, recording them and recollecting the prisce information at the time of submission of bills to accounts at the end of the month. With this at least you are not keeping your mind always in to managing the bill stuff. Pros Everything about the app is good - User Interface, simplicity, and quick online options for loading the details like milage, bills & other expenses. Good thing is with this app, you never need to save all bills - take picture of the bill or any expense at the time of expense and upload the same on the app which is very fast. Great App & I'd recommend it for everyone to control/track/record expenses in a very smart & efficient manner. Cons I started using this app from today but till now I really don't find any thing which I could write for disliking this app. Review Source SG SCOTT G. DIRECTOR OF FINANCE Computer Software Used the software for: 6-12 months ### "ZOHO EXPENSE IS GREAT" November 15, 2019 5.0 We used to use a higher priced software and this works better and is cheaper - what else matters? Pros It's inexpensive and works better than the more expensive competition. Cons Nothing, really - its great- I have no complaints. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) too high prices Review Source Talk to a Capterra advisor for free and get results within 15 minutes.