Who Uses This Software?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!


Average Ratings

1773 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Annual plans receive 10% discount
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • FreshBooks
  • www.freshbooks.com
  • Founded 2004
  • Canada

About FreshBooks

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.


FreshBooks Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • For Government
  • For Nonprofits
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

FreshBooks Reviews Recently Reviewed!


Capterra-loader

Administrative planning, invoices, expenses and profits

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I was looking for software to keep my books on my business that is a children books writer. In this matter, the software needs to manage expenses for presentations, invoices for appearances and books, with Freshbooks I found easy software to use that I can work with. In addition, I can customize the expenses and the invoices I can present; also I can set up the bank account to affiliate with the software for my business.

Cons: The software is working really well and I don't find anything wrong with the software. All I would like reports and invoices have more customization facilities.

Overall: I used to worked with editors and usually going to presentations of books and selling of books for children, the software make me realize administrative planning

Capterra-loader

Simple to use

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Freshbooks was our very first invoicing software. It is simple to use. The best part for us, it is easy to work with contractors. When contractors bill us using Freshbooks, it is easy to track and pay the invoice. It is also easy to track when a client opens our invoice.

Cons: It's a great invoicing software but lacks many of the features of a full accounting program.

Easy to use, I can even invoice clients from the app on my phone!

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to take care of all of my business right from my phone app is outstanding. It's simple and easy and enables me so much freedom.

Cons: The latest update is a little dodgy, everything seems to be taking forever right now. But, as with all updates, I'm sure the bugs will shake out soon enough.

Overall: Ease of use and incredible flexibility.

Capterra-loader

It is an online tool designed for small entrepreneurs to handle accounting without having to be expe

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It offers a wide range of accounting tasks that can be performed instantly, allows better control as we can synchronize with a bank account to automatically track expenses and accounts receivable, offers excellent customer service, ease of use and Best accounting application for iOS and Android devices.

Cons: FreshBooks does not allow estimates of quarterly tax payments, so you must calculate them by hand or use a different program, your subscriptions range from 10 to 40 dollars per month but the basic subscription only allows users to save five clients, this results a great limitation.

Overall: Making accounting tasks easy, as well as quick and safe and its excellent customer service at a low price, justifies the awards won. I highly recommend it

This product is very user friendly and makes boring parts of business quick and pain free.

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to understand and not a big learning process to switch to this product for use on the work place.

Cons: Phone capabilities could be improved as far as view and ease of navigation when not at home. Not a big downfall at all.

Liked the features but couldn't seem to make it work for my business

May 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It seems to have a lot of great functions available and I imagine would be very quick and easy to use if you give it some time

Cons: I had a hard time figuring out how to use it for my real estate accounting. Found myself not bothering to enter items

It is an accounting software that makes running of small business easy,convenient, fast and secure.

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a software that is designed to make accounting and invoicing simple, fast and secure. Also helps most businesses to save time and look more professional.

Cons: It can get affected by hackers/bloggers who might interfere with the eligibility of the information provided on the system and most online payments can be easily forged and thus cause poor record entry.

Overall: This is a suitable software designed with simplicity in mind for small business owners and self-employed professionals. It helps facilitate easy running of the business, fast and secure.

Great tool for my boutique consulting company

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly. This tool takes the routine hassle out of statements of work, proposals and invoices. It is very repeatable and efficient.

Cons: I have not yet seen any major flaws. I would like a little bit more flexibility into format and the ability to provide tables or complex data into the client deliverables

Capterra-loader

Great software to manager Freelance billing

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and set up
Unique link to your company
Stores receipts
Easy to export tax information every quarter

Cons: Price increases quite a bit
Sometimes invoice emails get caught in spam
Can import data to Turbo tax

Very good, since it offers accounting solutions, ideal for small business managers.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: FreshBooks is an excellent tool that can give you the possibility to visualize the works for each client. It allows adding contacts to customers, employees and employees can collaborate with outgoing invoices this helps us save time. I really like how easy it is to keep track of expenses, payments and invoices. It also lets me know when customers see the invoice. Freshbooks facilitates accounting and does not allow finding solutions to problems that are presented to small business owners, and this is an advantage for us with creative brains that are not traditionally logical. It is extremely good to be able to use FreshBooks from a computer, cell phone or tablet, this allows us to better manage the application. All this has a wonderful FreshBooks application!!.

Cons: They are the errors that they present but in the end they are the errors that have been corrected to improve the application. One of the things I do not like is in areas where it is difficult to connect to the Internet is not so useful that Solo only works with an internet connection. The program does not allow a large number of clients, this means that it is not ideal for businesses that have many clients. It does not have handling for the inventory therefore it is not recommended for the companies that dedicate themselves to sell products.

Excellent

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a financial software that is made for small businesses and bring their accounting is good and reliable for its use. I recommend it for all users who want to use it

Cons: no problem with the software because you have to know how to handle it and you will see good results the truth that it has nothing negative

Overall: Excellent

Capterra-loader

I easily organize my accounting

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Freshbook is a friendly tool that follows the billing issued to our customers and also allows us to track our expenses, is synchronized with our bank account, so there is no possibility of error. Freshbooks allows users who are not experienced in the area of accounting, to be able to take excellent and professional control of their finances, just as the best accountant would.

Cons: The monthly cost is a bit expensive, on the other hand I would like that this tool could include an option to load an inventory of products and track it, as it is done with invoices.

Overall: Customer billing is up to date

It was easy to use but needs to have more customization feature.

May 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I did not need a manual to figure out how to use it. The ease of using the software was a great plus.

Cons: I would like to see more features and custom fields to fit individual customer needs without raising the price.

Overall: It got me started with using a carm program.

Easy to use, intuitive UI and attractive invoices

May 12, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: What I really liked about Freshbooks: It's pretty easy to use and intuitive, they have exceptional customer support, they have a mobile app, a decent amount of integrations and their invoices are attractive looking.

Cons: What I wasn't impressed with about Freshbooks: The features are limited and you can only do single-entry accounting. And because of these limitations I think the price is too high.

I was a big fan of the classic Freshbooks software and found it disappointing when they changed things and the updates for the older version weren't really there anymore. On the plus side you can still use the older version still though so. If you're not used to the classic version you should be fine with not having to deal with this change. The new Freshbooks is clean and intuitive and will definitely get the job done for any smaller businesses or solopreneurs.

I wouldn't really recommend Freshbooks though. I hate that there isn't double-entry and find the limited amount of reporting options to be a huge pain. So if you need a full accounting software, Freshbooks won't be a great option for you.

Capterra-loader

Minimizes the workload

May 12, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Integrating advanced technologies such as cloud with traditional business tools is a great way to optimize time and cost.

Cons: I felt that its a little bit over priced for small scale businesses which is a con as it is popular among them.

slick basic accounting software for small biz

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: super easy user interface for taking care of expenses, invoicing and related issues. love that it's cloud based.

Cons: a little pricey when my business was just starting out and i had no clients. however, it's no big deal when you start getting remittances

I use Freshbooks for Invoicing and keeping track of my Expenses

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Freshbooks is really easy to use and their user interface is simple and intuitive. The process of sending out an invoice has been incredibly simple and following up with prospects and clients is always simple to do. I like that I can send hard copies as well.

Cons: Their customer support is very limited and hard to get a hold of. I've run into a few problems, where more or less, I was told to figure it out myself. Not a huge fan of that.

It is a good account software

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Multiple good options are available e.g. import, good information in reports. It is having a friendly user interface. Very flexible invoice - and expense-management.

Cons: Didn't find the time tracking and looks too basic. Overall the quality is good. I'd recommend this software

Capterra-loader

Accounting management has never been this easy

May 11, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The vast array of features and functionalities presented in a reasonably easy to reach way. Freshbooks makes accounting simpler!

Cons: There are certain glitches which appear once in a while and messes up certain invoices. This makes a big deal of issues with clients and this isn't a good thing at all. The team should work on fixing them.

Capterra-loader

Makes our accounting and invoicing to clients way easier

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how it has built in invoicing and readily export everything to a spreadsheet for easy balancing and book monitoring. I like that it goes readily with an iOS app so we can use it on the go.

Cons: More integrations with payment methods. They probably could expand to direct point of sale and other payment methods. But beyond from that, I have nothing bad to say against Freshbooks.

Overall: Freshbooks allows us to fully engage our accounting, auditing and invoicing power all in one dashboard. And that is something that we desperately need, because efficiency in our workspace is highly valued.

Freshbooks Saved Me in Q1

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I love the ease of use Freshbooks offers. It was easy to connect and synchronize my accounts. Plus, it offered several integrations.

Cons: When compared to other options, there¿s nothing that stands out (at least in my experience). I found the interface to be okay, but not spectacular.

Automates invoicing so we no longer have to do it

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have our invoicing set up in templates that automatically go out monthly and pull in all of the charges and expenses. It's a huge time saver.

Cons: The expense reporting is tedious when going through a large number of expenses. I'd love to see a table view that could quickly be updated instead of having to go through each expense one at a time. It's pretty but feels like form over function.

Capterra-loader

This software is great for a startup small business owner with multiple accounts to manage finances.

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to track time on projects for multiple clients and create detailed or simple invoices for those projects and clients - with a number of features attached to invoicing (automatic reminders, bill pay, etc). Invoices are professional and customizable - easy to send via Freshbooks or a PDF download.

Cons: Importing expenses and invoices can be a bit more of a hassle than it's worth - unless you connect your bank account or your vendor sends an invoice out of their own Freshbooks account, the input is more manual than I'd like.

Capterra-loader

I just love it,its light and can deliver for my needs despite any OS or device

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Accessibility by all OS and devices makes it awesome(cloud)
Their customer support is beyond this galaxy.
The User Interface Is also great ,you can generate reports within seconds

Cons: Require a little huge internet connectivity to work seamlessly...But when you have one,all is well.
Unproper customization of solutions to different Small and Medium enterprises.

Overall: Cost effective
Available online
Proper report designs
delivering my needs
good vendor support

Capterra-loader

No downloading and installation is required because it is web hosted. This saves a lot of time.

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It is easy to use especially when you are logging in.The software offers great customer care if you need help with the setup they have provided instructions and guidelines.

Cons: I was very disappointed for their misleading advertisement of being an accounting web software while its not.They don't offer any accounting solutions .

Overall: Unlike other software's where one has to pay extra cash for time tracking ,Fresh books offers time tracking for free.

Best software I've ever used!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very very easy to use. This was the very first software I had no trouble with!! I love it

Cons: There's nothing I didn't like about it! I loved every single thing about this software

FreshBooks in my thoughts.....

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: FreshBooks is a great tool for last minute invoicing and the such. I am able to create invoice for monthly billing in a few short minutes. I love that feature about FreshBooks!!

Cons: I do wish that invoice numbering was somewhat easier with FreshBooks. I had to take a minute to get the invoice numbering just how I needed it.

Ridiculously easy to use

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of this product is amazing. Being able to see our financial data without a lot of hassle has been wonderful. This is perfect for small businesses.

Cons: Doesn't have many "extras", no options for advanced users to help with more detailed accounting. Perhaps if I need something more advanced I'll look into open source options

Easy invoice solution that supports multi currencies

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love that I could use this software to bill clients in multiple currencies. Also love that it saves every invoice in the cloud and reminds you when stuff hasn't been paid.

Cons: Overall very intuitive, but wished it had a few more cool features such as an API to my BOA bank account. Setting up CC payment was a bit annoying.

Like having my very own bookkeeper without having to manage someone!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I LOVE my business but hate the bookkeeping part, except that FreshBooks makes all "those" tasks so simple and quick. I can track time, create invoices, check on payments and so much more in a jiffy. Really, it's so intuitive and easy--I couldn't succeed without it.

Cons: I wish it could make everything in my life this simple and streamlined--really, I have no complaints or suggestions. FreshBooks is super.

Capterra-loader

Since I started my life and my work changed, I feel at ease, I can achieve all my business

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It is super intuitive what facilitates the use, you can organize several tasks which increases performance, has new tools, can be configured in a thousand ways according to each environment, can be accessed from anywhere and any device safely, is Automate billing, you can create a customer tracking.

Cons: No products are registered, Minor errors and technical problems from time to time lack some capacity of entrepreneurial degree.

Ideal to carry on the fly the accounting of companies of enterprising people.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: FreshBooks is an administrative tool for accounting use that has a billing platform that allows you to create invoices in a professional manner, plus you can also send payment reminders, among other things, it also facilitates customer service and offers all the features that the Small businesses need to manage their finances on the fly.

Cons: Due to its Online condition, there is the limitation of needing an Internet connection, but that is a minor problem nowadays

Simple to setup, easy to use. Great value for a new business and perfect for solo-preneurs.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a small business owner and I usually have only a very limited number of active clients at a time. As a result of the 3 for free plan on Freshbooks, I have been able to keep my plan free since I became a customer. This is great for my budget. I also love that the invoices always look professional and can be sent and paid electronically.

Cons: A recent change has removed the history of the sent invoices. I used to be able to see when my client received the invoice, viewed it, and paid it. Now it does not show that information. It only shows paid and unpaid.

Overall: Ease of use, reduced accountant expenses.

We tested this software and found Quickbooks to be the better alternative.

May 07, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: There is customize-able capability that forms to your business but ultimately the customer support just wasn't sufficient.

Cons: Navigating through the software was confusing at times. To really get the hang of it you have to be experienced with this type of software.

Overall: Cloud accounting is in theory a great idea but the costs slightly outweigh the benefits.

Excellent solution for freelance billing

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's fast, well designed and easy to use, and it gets out of the way. I love the simplicity and focus.

Cons: There's not much else I can think of that would make this product better. It's pretty great as it is already.

Capterra-loader

I like the easy way to interact with the software. I would most definitely recommend it.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can use it for my small business, and it is not too complicated. It is easy to use. I like the fresh interface, and the fact that I do not need much training or to outsource technical capacity to be able to interact with it.

Cons: I wish it was able to keep more records. Some of the time, i may want to review entries that I had made in the past, but I am unable to do so. I wish it could help me keep more records of my transactions on it.

Overall: This software is easy to use, it is also cheap and affordable. I like the fact that the interface is not too complicated, and I can easily shift between various tabs when using it.

Capterra-loader

I used Freshbooks for a few months to manage a small business.

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I really liked the software, It was very intuitive. Very easy to use and able to do anything a small business would want.

Cons: In the time I used it I didn't see anything bad about the software. The features and price is great.

Freshbooks is very easy to use and track client invoices and expenses.

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and ability to set up automatic payments.
I like that the invoices are sent via email and they look professional because we can add our logo and terms per invoice.
It is great that you can save items to add to your invoices to use again on future invoices.

Cons: The only thing I would say is the payment option where a client pays with a check. If this was a faster processing time that would be great.

Overall: Saving time, income and expenses reporting.
Also, it is a nice that at then end of a quarter or calendar year I can send my clients an report of their total costs for my services.

Capterra-loader

pay monthly invoices

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Sends reminders regarding invoices due. Stores information in lieu of requiring input each time. Has a direct link to PayPal for secure payments. Allows the same invoice to be sent to multiple users

Cons: Currently charging a late fee before the payment deadline and it will not accept the correct payment amount

Overall: able to submit payments to a secure server.

Capterra-loader

Does Exactly What It Says

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I've used this software for about 18 months, and am always impressed by how easy it is to set up and use. I double-check my invoices sometimes thinking I must have missed something¿it's that easy! I also like the customizable options. My invoices look great, and that's the main feature I use. I also like that those of us on the original plans can get paid via PayPal for only a 50 cent charge.

Cons: Pricing just went up, so I'll likely be switching soon because I can pay the same amount for other software with more features.

Overall: It is incredibly easy to set up and use!

Lightweight tool to handling a lot

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Freshbooks is awesome for billing and invoicing clients. I've used it for over 2 years now and can't complain. I can charge late fees and send reminders through the dashboard.

Cons: There are no real cons about using Freshbooks. Their software is easy and it is priced perfectly for the value.

The price was not convenient for me

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It was good to generate invoices for my clients and to integrate a payment option in a wordpress site that I have.

Cons: At the end I could get all the benefits that the tool offers and I ended up changing for an open source option instead. The price was not convenient for me.

Fresh Books is an easy to use accounting software especially for starting organizations

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the fact that i am able to get nearly all the services in their mobile applications gives Fresh Book an advantage over most accounting software.

Cons: while working with FreshBooks I noted that I have to manual enter the details into the invoice. i.e. they are not automated from the existing systems like QuickBooks

Overall: I was able to do my accounting responsibilities promptly

Helpful and easy to use

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software helps my accountant keep our financial records organized and whenever I need numbers, they are there in black and white.

Cons: This product was a little hard to get used to and learning the ins and outs took a while but other than that it's great.

FreshBooks offers great solution and is realiable

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: FreshBooks can handle mutliple complex accounting projects and is know for its fast deliver response. The best thing about using FreshBook is that is is mobile user-friendly and access to use anywhere as long as there is wifi.

Cons: FreshBook could use a better reporting feature. Some automatic expenses do not work well. Reporting data cannot be opened in mobile, a feature that needs an update.

Overall: It is easy to use and user-friendly in mobile app.

Capterra-loader

Freshbooks is the solution for your accounting matters, it has been great for me!

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Freshbooks is the ideal tool to organize your accounting matters, track the invoices, send invoices to customers, organize collections and you can also synchronize with a bank account to track expenses. It is super useful and necessary, especially for small companies or businesses that are just beginning.

Cons: I really do not find important disadvantages in Freshbooks, only to use this software you need to have internet connection.

Overall: I save time and organize my finances in the most comfortable and easy way

Great software for a very affordable price

May 03, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is focused on small to medium businesses like mine. Easy to use and lot of information can be obtained with a little less effort.

Cons: As a software the fresh books is in it's development stage where certain report formats and details cannot be obtained at a glance. But with time i sincerely hope that all the small glitches will be sough-ted after.

Overall: Most cost effective and affordable accounting software package i have ever used. The software totally replaced the need to have a large number of staff members in the finance department which in turn was a savings for the entity

Capterra-loader

Overall very useful, but redesign took away some functionality, features

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the dashboard where I can look at the bottom line quickly and in several easy-to-use formats, such as a bar graph of income vs. expenses, month-by-month, with the net-profit clearly visible. Then there's the color-coded circle graphs that break down revenue and expenses into categories just below. With more traditional accounting reports available at the bottom, such as Profit-and-Loss statements and Accounts Aging.

Cons: The update to the user-experience & UI that took place about 12-18 months ago included a hard stop removal of the ability to use PayPal for your payment processing, necessitating a shift to Freshbooks' payment processor, WePay. It took a bit of getting used to and planning, when I was used to the instant access of payments through my PayPal account and debit card, as WePay takes generally 2-3 business days to get the funds to your bank account.

Overall: As a sole-proprietor with a service-based business, I find Freshbooks to be everything I need for professional and efficient client billing, payment management, and accounting and tax reports without a lot of added frills I don't need.

Capterra-loader

I love this software for my accounting needs. It's easy to use and you get your value for money.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use and you can quickly import your data and information in it. It is also very easy to understand.

Cons: Sometimes, it doesn't integrate with some of the websites I'm using but it happens rarely and customer service is always happy to help.

Capterra-loader

I started using It to organize the accounts of my small business, receiving interesting results

May 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: In a short time of using the software I have organized the accounts of my company approximately 80%. Through freshbook I have noticed financial details that did not go through my mind, offering me a whole new perspective on how to grow my business.
I really like how easy it is to use the software and all the options that it facilitates me to organize, archive and buy information, has saved me time and money in a wonderful way.

Cons: The software becomes a bit heavy for my web platform, I live in a country with a very poor Internet connection. Likewise, I would appreciate it if it had greater adaptability to projects of artistic nature and that it could incorporate social and qualitative statistics.

Overall: With this software I learned to organize the finances of my company. He helped me visualize financial areas that escaped my sight and take many things that I did not manage. I thank to FreshBook very much to be able to take charge of my company and direct it to success.

Capterra-loader

Manage your accounting in an easy and organized way.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love FreshBooks, I can work in the cloud and in an organized way, it is easy to use and has tools that streamline our work and also has a great customer service.

Cons: I have nothing bad to say about Freshbooks, maybe the price for some small companies can be considered expensive.

Overall: It has helped me organize finances and keep accounts in a better way, saving me valuable time.

Great competitor to Quickbooks!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy and intuitive! Freshbooks links well to other platform (similar to Quickbooks) There's also the option to use Zapier if Freshbooks doesn't have native link

Cons: The dashboard reporting is not as extensive as Quickbooks. I think Quickbooks still takes the cake for that.

Capterra-loader

Excellent app! It saves me indispensable time that I can invest in being more productive.

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros:
I had never been able to solve my business invoices so quickly.

I like its simple when it comes to carrying out the accounting task you need.

Cons:
It is extremely useful and necessary so a free 30-day version is very short time. They should evaluate the possibility of extending their free version.

Overall:
Since I use it I have much more time to invest in other things in my business. I can be much more productive and efficient. It is wonderful!

Capterra-loader

Great easy to use invoicing.

May 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of producing invoices that look good. I also like to know when a client has viewed the invoice, and the reminders.

Cons: The handling of refunds and / or credit notes is clunky, but manageable once you have learned their ways.

Accounting software doesn't need to be overly complex.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use is the primary concern I had when shopping around for accounting software. There's an overabundance of competitors but Freshbooks seems to be the right move for my small business. The user experience is very straightforward and simple to understand. I personally think more software should be designed with this type of workflow.

Cons: Goal setting is somewhat limited. It's not the most urgent feature but allowing myself to set KPI's would be a useful addition. Perhaps this will be added in the future.

Capterra-loader

It is an easy to use and economical software that helps you have a better vision of how a small busi

May 02, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Which is based on a WEB billing, is easy to install and use, and helps me to have a better view of the accounting part of a business. It is a basic tool to maintain control of billing

Cons: It is a limited software for small entrepreneurs who need to generate a collection system for their clients, it should be able to expand a little more and be able to become a more efficient tool for small business

Overall: I could have a better vision of how to keep the accounts of a small company and keep a record of the work done and quantify my profits or losses

Freshbooks is an accountant tools that is great for small business.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can easily create and send invoices for clients.

Online payments can be made.

Is user friendly enough for those user who is not accountants.

Cons: Payment reminder customisation.

Create multiple address for billing.

Still for me is a great tools to use. Keep it up.

Overall:
Is easy for me to create and send invoices to clients for my freelance jobs. I am able to track and manage the expenses as well. Is user friendly enough for me to use because I am not an accountant in the same time I am not familiar with accounting.

Freshbooks is a great way to manage your invoices!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use, our company has used it to invoice over $2 million! We would not have survived the beginning years of our company without Freshbooks for bringing in orders & payment!

Cons: It's not great for a large customer base, but it worked super well for us in the beginning of our company before we grew really quickly!.

I have a good experience with this software because help me to order my free lancer facts

May 01, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I most like of this software it's really easy to use, you can track your expenses, order your countability and safe all the information in a cloud and check in whatever moment. As well you can save information about your clients.

Cons: I least like of this software it's you have to paid to use and the with the basic tariff only can save five clients. Other thing it's you need Internet connection ever for use.

Overall: The principal benefit is i can to put order to my countability, safe all the information in a cloud, send bills of my freelance experience to my clients

Capterra-loader

A system for tracking and creating invoices in the cloud

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It is ideal for my company I can create invoices and keep track of them and my clients, Freshbooks gives us the power of a complete accounting department in one place.

Cons: I should have an automatic billing system for my clients so I do not have to remember them and increase the number manually.

Overall: I have been able to track all my invoices and my clients really are very easy to use and provide many tools.

Capterra-loader

excellent to handle my accounting without having so much experience very fast and useful.

May 01, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very useful not only to streamline the procedures related to the management of collections but to have control over everything that has to do with accounting despite not being an expert on the subject.

Cons: what I do not like is that I should have more languages available so I can use many more users because it is a good software.

Overall: My benefits were optimal I managed to create invoices and also take control of my finances.

the accounting of my business is no longer a problem; is what this application has achieved

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is designed for entrepreneurs to be able to manage accounting without having to be experts in finance. This application is focused on the monitoring of time, the generation of invoices, and the monitoring of the expenses of the company. allowing me to have organized the accounting of my business

Cons: There is the limitation of needing an Internet connection, but that is a minor problem nowadays. And finally, it does not allow you to make quarterly tax payment estimates

Overall: It allows me to customize the appearance of the invoice by changing the colors and adding the logo of your company. I can also notify my clients about the invoice by email (they will receive a link to view the invoice online)

Capterra-loader

Good tool

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has a really good design, it facilitates billing online, payments and expenses. it has a good manage to small-medium organizations.

Cons: Has some problems with different platforms and is a little slow. it can not handle much information.

Great software to work with client information and invoicing

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: We used this to keep track of our clients, to have all of their information, to communicate with them, do invoicing...

Cons: Wasn't as straight forward as some other softwares we used in order to complete billing and email it to clients

Capterra-loader

excellent accounting software

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like its interface very friendly and it is very easy to use. I have already used several accounting programs and this has been the best of all

Cons: I think it is a disadvantage that batch invoices can not be sent to our customers as this simplifies the work a lot. In general, it helps a lot of small businesses.

It is a platform that meets your objectives, I could take better control of my finances.

Apr 30, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the simplicity, typography and colors they used to hook the public. It really is a good platform that innovates in times of crisis.

Cons:
What I can criticize to this software is that it has not reached a direct empathy with the users, it has not managed to position itself as others of the competition. I think they should better manage their marketing

If you are looking for a easy accounting software.. Freshbooks is for you.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I enjoy the automated task options for invoicing, tracking expenses and easy to following up with clients. This is also available on a cloud which makes it convenient when you are not in the office.

Cons: Freshbooks has a mobile app but at times not so easy to use mostly because there is a lot of information to see on a tiny screen. It will takes a little practice to get used to using this portion of the program.

An excellent tool for accounting tracking

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Supersimple, probably the most efficient we tried in terms of user experience, features and functionalities

Cons: We haven't found any particular issues with the product; we don't use all the features, for what we use the product is great

Great for small businesses

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: FreshBooks is super easy to use, especially if you are a small business and don't have much to track. It has a great dashboard type main page where you can easily see everything at a glance.

Cons: I'm used to QuickBooks which offered more functions. I think FreshBooks will evolve to include much more in the future.

Amazing accounting platform for small to medium sized businesses.

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great user experience. Easy to work with and to learn. Very cost effective and geared for a small business or company.

Cons: Metrics, Goal setting, reporting and other features can be quite difficult to understand. I wish the software had more integrations.

Overall: Easy tool for accounting for a small business or team.

Was pretty good for our small business did everything I needed it to do and was easy to learn

Apr 30, 2018
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to learn did all the basic stuff and more using it for invoicing was really nice and keeping up with clients

Cons: The amount it cost vs the things you can do for that cost wasn't a good fit for my company was a little disappointing

Overall: Invoicing, Clients, and taxes

Capterra-loader

Its simple to use and in addition,you can generate essential financial reports to obtain information

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: it possesses a method that you can synchronize with a bank account to automatically track expenses. great!!

Cons: It for being free, with publicity and publicity during its execution and operation. Also, you can not send invoices batch to customers.

Excellent accounting program to make your life easier.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's awesome and a well set up designed to make it user-friendly. The invoicing, accepting online payments and keeping track of expenses is exceptional.

Cons: I think that there is minimal to dislike. It is well built to make your accounting life easier without much to do.

Overall: Make my life easier with a real hands on accounting software.

Capterra-loader

Very useful and well designed accounting tool

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Freshbooks is one of the best accounting tool that firms can get today. The product is carefully designed keeping the user's needs in mind . It has all the required features , is easy and convenient to use and is affordable.

Cons: The one thing that company needs to improve upon is customer support. The product is really good and well designed.

Good software for keeping the books and getting paid.

Apr 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The design seems to be really clean and minimal as many of my vendors ask to be paid through their freshbooks system.

Cons: I dont know that I would switch to it myself just because it appears it lacks some of the features that quickbooks has. Maybe one day.

Overall: Easy to make payments to vendors.

It is a good product. It just did not have what I needed

Apr 29, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: It is a great product for independent contractors. It helps them to organize their finances and keep track of expenses.

Cons: It is a great product but it was not for me. It is mostly for people who do not need or have employees.

Capterra-loader

Helps to handle issues easily

Apr 29, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It has great customer service and not so complicated. Its dashboard for tracking payments is incridible

Cons: I would like to mention that it is a little difficult to solve statement issues and charges for amount clients who has multiple clients

Overall: Organize my tasks and time

A very easy to use program with great features.

Apr 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: For what this program offers in terms of functionality, it's priced very reasonably. It's also very easy to use.

Cons: I find at times the help menu is lacking but for the most part not too bad and the customer service makes up for it.

basic and easy to use

Apr 28, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that this software is simple and intuitive. It makes organizing your expenses super easy. I also like this software because I can access it from my phone or desktop because it uses a cloud feature.

Cons: I can not say there is anything that I do not like from this software because its really easy to use. very efficient. I would recommend to others for use in small businesses.

Not really an accounting app

Apr 28, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This is good for freelancers and small businesses. We were attracted to is because of their awards and very convincing customer reviews.

Cons: We can't recommend Freshbooks for serious business. It lacks the completeness of a full-featured accounting software like Quick Books Online and Xero. It doesn't support double entry accounting.

Impressive app

Apr 27, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is a very impressive app, the modern design, and very handy features. Compare to other competitors, it is much better, much useful.

Cons: The performance is not very good. And does not support offline mode. I use it on my phone, so the network is not stable.

Overall: Make life easy :)

Capterra-loader

Used on and off the last few years

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: This software is easy to use for the most part and the instructions are easily understood. I also really like the customer service because they get to any problems quickly and fix them immediately. With the software I I am able to keep my business running because it helps keep track of what I cannot.

Cons: Sometimes it glitches out and it gets frustrating trying to get momentum going again to redo lost work. And while it covers most of my needs it doesn't quite cover everything.

Overall: Helps me keep track of important information

So much better than Quickbooks!

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how easy it is to use and how the user interface and user experience has been refined. This is exactly what a small business needs.

Cons: Honestly I couldn't find much to be honest. There isn't as much features as quickbooks, but I don't need all the extras!

Intermediate to expert users

Apr 25, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: I like the invoices and supported payment methods. It's easy and gives clear and concise information to clients.

Cons: I find a bit harder to use the book keeping system. I will love to create fares or templates not only by client but to have products or services already determined.

Efficient, got me what I wanted.

Apr 25, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love that this software could help me get exactly what I wanted quickly and efficiently, and, when I needed help, there was always someone to email or call.

Cons: This software would occasionally lag, preventing me from doing what I wanted, although it would fix very quickly.

Easy and comfortable administration of small businesses

Apr 25, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: -Track your expenses
-Send invoices to customers to charge for your work
-You can synchronize with a bank account to automatically track expenses.
-Rates of invoices much lower than using other methods

Cons: One of its few disadvantages is that you can not send batch invoices to customers. This being an inconvenience at the time of a high number of bills per customer

Overall: It has saved me at least 5 hours of monthly productivity and payments at least 8 days faster

Capterra-loader

A great ally for your business

Apr 25, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love having a tool that facilitates the management of accounting, and the best thing is that it is in the cloud and I can access it from my cell phone and computer. Even billing now is easier.

Cons: In the beginning it can be a little complex to learn how to drive but in doing so it is a great ally for your business.

Overall: It is a great ally for your business

Spotless. Everything works as intended.

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Support has been great, which is a must, but the dealbreaker for us is the automatic billing functionnality which isn't as straight forward on other softwares.

Cons: I don't really have anything negative to say about this software. Sincerely, we haven't had any troubles. Its leading class. Maybe one thing that could be getting notifs when clients setup automatic billing or requiring them to do so. The client could be prompted: This provider requires automatic billing, do you accept.

The best ally for entrepreneurs!

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can synchronize with a bank account to automatically track expenses. This is a much easier method than inspecting folders full of receipts.

Cons: It does not allow you to make quarterly tax payment estimates, so you'll have to calculate them by hand or use a different program.

Overall: It allows users to save and store customer information, and track the time employees spend working on each project. This can help you make informed business decisions and make your business more efficient.

Affordable invoicing for small businesses

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, and user friendly to do invoicing. The new Freshbooks makes it easier to track the invoices that are due and set payments reminders. It has integration with Stripe but would've like the Paypal to be an option too.

Cons: The old FreshBooks had some better features and integrations but is still a good bookkeeping alternative for small businesses and contractors.

Versitile and functional

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is a great way to keep your books in line for any business. Very simple interface and simple to use.

Cons: Can be a bit pricey but you will have to pay for any good software. You get a great product for the money you pay.

Capterra-loader

Amazing customer service! Better than a lot of the SaaS accounting software.

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The design is amazing and easy to navigate around. Very cut and clean compared to others on the market. Also, you're able to actually speak with someone in a matter of minutes, unlike other accounting software I have tried.

Cons: The integrations for the way I run my business have multiple steps and require an additional paid service to work together. I did not like this very much. Also, I would have to upload documents for the customer service team to complete what I want instead of being able to do everything directly in the software. This may or may not be a "con" considering they actually take the time to help you with what you need done, just wish you were able to do everything within the software.

So, when FreshBooks redesigned their software in November 2016, I was worried not because I wasn't

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use
Excellent customer service
Good mobile apps
Well-designed UI
Attractive invoice templates
Varied integrations

Cons: The only cons i could think of is that Single-entry accounting only
Limited features
Expensive monthly cost

It's great feeling every time I open the app.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is really great. No need to get an account everything is lead out for you. Great money saver.

Cons: It would be great to have a currency convert within the app. That would make a great deal of a difference. No the it's still a great app.

Awesome

Apr 24, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support

Pros: This software is super reliable and very easy to get the hang of. It's quick and everything is kept very organized!

Cons: I had no issues with this software. I've been using it for almost a year and it's been the best choice by far.

Capterra-loader

Exceptionally user friendly

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I am able to keep an accurate record of all financial activity that I use for my business. Each client has easy access to their information and we can all be on the same page. I also appreciate the value in being able to view the details of activity with a chart.

Cons: I currently do not have any complaints. I am always able to utilize the features effectively each time that I log in.

Overall: The features of this software provide me with the assurance that many repetitive actions that I don't always have the time to do are already completed and recorded. Thats important to a business owner involved in multiple tasks. I dont have to worry about if I forgot to send an email, its already done!

Capterra-loader

It is an excellent software for small businesses, to manage accounting efficiently

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows users to save and store customer information, and track the time employees spend working on each project. This can help you make informed business decisions and make your business more efficient.

Cons: One of its few disadvantages is that you can not send batch invoices to customers, the rest works well, it is an excellent accounting and billing software for small and medium-sized companies.

Overall: The main purpose of the software, is to track your expenses and send invoices to customers to charge for work, for the busy small business or for the self-employed who do it all himself, this can be incredibly useful.

As a small business, FreshBook works to track expenses and sync bank to download queries of progess.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy using this software a lot because it has data import, gives me the flexibility to use it either on desktop, tablets, and phone. This works great for small business owners who need to keep track of expenses especially outputs that are easy to download. FreshBooks gives me the ability to track invoices too which is a must for business owners.

Cons: FreshBooks does not have inventory tracking and lacks customer records. The monthly price is expensive.

Overall: The benefit of using FreshBooks it has great mobile apps, user friendly, and integration communication platforms.

Capterra-loader

Has everything I need in one software.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that the software is easy to use and does everything I need it to. I frequently use invoicing and expenses, and they have both performed well for me so far. Another good quality is Stripe fees are automatically calculated.

Cons: Sometimes it is unclear the way the numbers are displayed on the reports. They should go back and make sure the numbers that are and are not included are clear in the report.

Capterra-loader

Couldn't run without it.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, amazing for year end tax purposes. My accountant was thrilled when I pulled my expense report!

Cons: No cons - it's honestly so easy to use. I guess only con is there is some lag time between app and desktop.

Overall: All my invoicing is done thru freshbooks.