# Page 16 | FreshBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is FreshBooks the right Billing and Invoicing solution for you? Explore 4507 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142390/FreshBooks/reviews --- FreshBooks 4.5 (4507) [View alternatives](https://www.capterra.com/p/142390/FreshBooks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 16 - Reviews of FreshBooks ## Showing most helpful reviews Showing 376-400 of 4507 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Yavuz Selim E. CEJ Strategy & Orchestration Expert Consumer Electronics Used the software for: 2+ years ### "The way to do accounting and invoicing" October 16, 2023 5.0 Pros What I like most about FreshBooks is all my personal invoices and professional accounting reports are together in this simple and useful product. Cons Sometimes I have hard time synchronizing my accounts but it gets solved in a couple of minutes. Review Source Luis Fernando M. Técnico de campo Used the software for: I used a free trial ### "A good application, however, has a series of functional limits that affect me as a user." July 31, 2018 4.0 I obtained a good management of my personal accounting in terms of billing and collection of my professional services, in the same way, I learned to manage my income very well in the best way. Pros Not everything in an application that facilitates the processes of accounting is bad, that's why FreshBooks presents many positive functions, in my individual perception this software I like because it is clearly a solution for billing and accounting of companies and freelancers and entrepreneurs of small businesses based on a model of Web Hosting (cloud), as well as offering a free version that helps in some way to save those people who are starting and working only for a single client as they grow, Clear in particular, my person helped me to favor some calculations while I was trying to start an accounting business but by my own decision I decided to abandon it for dedicating myself to my telecommunications engineering responsibilities. A part of it is very easy to use and at a certain point if you have any inconvenience customer service apart from being free helps you without any inconvenience only works as well as any service desk. Finally, I really like its interface and its multi-currency transactions. Cons The application has many positive things but what I like the least is that the limits to the number of clients that can be invoiced with the free version generate problems in terms of the personal growth processes of my personal businesses and lack many functions of Accounting, such as inventory management and payroll, which are essential for companies with multiple employees so I can not recommend it, These are often offered in competing packages Review Source VR Verified Reviewer Assistant Manager Oil & Energy Used the software for: 6-12 months ### "Very useful for my Accounting & Reporting Purpose" February 12, 2023 5.0 Overall I will give 8 points. Pros 1\. Accounts management.2. Accounts Receivable & Payables.3. Financial Reporting and MIS.4. Financial management.5. Bank reconciliation.6. Reconciliation of stock.7. Customer creation, Invoicing and payment processing.8. Vendor creation, Invoicing and payment. Cons 1\. Detailed reporting is not available in freshbooks.2. Import of data is a little bit difficult task. Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Complete information about FreshBooks." February 19, 2023 4.0 My overall experience with this software is good. I will recommend all other small businesses to use it. Pros It saves our time and provides the facilities for accounting and invoicing. We can easily track our expenses, manage projects and clients, and view reports. Cons It is generally used for small businesses. We have limited choices for creating reports. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[BigTime](https://www.capterra.com/p/131076/BigTime/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing FreshBooks It provides facilities to create invoices and allows us to manage easily. We can easily send invoices, track our expenses, manage different projects along with clients, and view almost all reports. Review Source James D. Human Resources Manager Construction Used the software for: 1-2 years ### "Excellent program to organize everything in the company" July 27, 2020 5.0 The best piece of Freshbooks is the means by which sorted out everything is. I do not forget about receipts. I can decide how my business is getting along, and getting paid is simple. It's extremely incredible programming better than then the one I adventure to use before I strongly prescribe this product to everybody. Working with the Freshbooks programming bundle unquestionably made my life tons simpler and along these lines the experience of the product bundle was astounding. Pros I truly like how great it genuine to figure on the product for example basic utilization of the interface. The topic is modestly preferring to the surface since it's a huge environment thereto. What I enjoyed is that the product and along these lines the arrangement were easy to understand. it had been extremely simple to highlight and remove outsider applications since it made my experience superb to utilize this product. Cons To be straightforward it's an impeccable application and an extraordinary item. I even have no issue with it at all and that I will unquestionably utilize this product bundle for an all-inclusive time. when I just had two or three customers, it had been excessively moderate, however as my organization developed. Review Source TV Tường V. Director Banking Used the software for: 2+ years ### "This software is extremely easy to use.Beautiful user interface, easy to operate and very profession" October 30, 2020 5.0 We work very well with the team thanks to work sharing, document sharing is quick and easy. Pros Completely convenient and easy. I find that overall this is a great program I use to start designing for businesses automatically. Can be combined with other apps I am using. No more spending weeks billing and sending to customers. Freshbooks will create an invoice and send it out in seconds send suggestions, track my time, invoice clients and adjust my costs for financial reporting, all in one easy-to-use. Track and control account simply, no longer spend too much effort because of many types of account simply each day. Smart reporting system combined with easy and effective teamwork place. Cons FreshBooks is designed with auto-leveling and data checking to ensure all numbers are accurate and logical. But since our trades are so accurate, I don't have any negative points Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) My friend recommended it and I invited me to use it for my project And it's easier to use, I can create estimates and suggestions and keep track of my time. Review Source Meg B. Co-founder Internet Used the software for: 1-2 years ### "Small business accounting " February 10, 2023 5.0 Freshbooks is a great starter platform for small businesses. They offer solid customer support and it's easy to use if you have no accounting background. Pros Freshbooks is easy to set up and get started with. Creating and issue invoices is quick and easy. Cons Freshbooks could improve the ability to create detailed reporting. Ultimately, we've had to use other services to get the level of detail we needed for accounting. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing FreshBooks Online invoicing with Freshbooks is quick and easy. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Competitors to Freshbooks I've used are Quickbooks and Wave. Quickbooks had better reviews with accountants. Review Source KC Ken C. Retail Banking General Manager Financial Services Used the software for: 2+ years ### "Bookkeeping and accounting is always simple if you have FreshBooks." November 12, 2022 5.0 The experience using FreshBooks has always been fascinating from the beginning. It makes it possible to simplify the always difficult accounting and bookkeeping tasks. It works excellently and am very contented with the experience am having with it. Pros One of the most intriguing thing about FreshBooks is its ease of use. With all of its features build with an easy-to-use interface approach, it makes the difficult accounting and bookkeeping work appear very simple and easily achievable. Creating professional invoices with FreshBooks is always a guarantee with a load of templates to guide you. It helps keep tabs of all your expenditure to ensure that proposed budgets are attained to avoid overspending. Generating financial reports to provide a visibility of your business financial performance is very easy with FreshBooks. Cons FreshBooks is a very simple product and that provides easy-to-use accounting and bookkeeping functions. Review Source ginda R. teacher Education Management Used the software for: 1-2 years ### "best accoountant apps" May 21, 2023 5.0 Pros it is easy to use with desktop in home and online Cons there is no problem features in this apps, so i can use it well Review Source VR Verified Reviewer Web/Graphic Designer Graphic Design Used the software for: 2+ years ### "Worst Experience that does not end " May 13, 2022 1.0 Worst experience. I am a busy solo- trepenuer I gave a full time job and my side business. FreshBooks has caused nothing but a headache this past year. Pros Initially it was decent but these past two years have been horrible Cons The money transfer to my bank took two weeks. Review Source Response from FreshBooks May 25, 2022 Hey there, thank you for taking the time to share this review about your experience. It is possible that when accepting online payments through any of the various payment processors we integrate with that the transaction or payment processing account may undergo a review, which can extend the timeline for receiving payments. I certainly do understand that this can cause frustration. If there are any matters our Support Team can assist with, please reach out and we'd be happy to help however we can: https://www.freshbooks.com/contact ^DM RB Rene B. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "My honest opinion about FreshBooks" June 15, 2019 5.0 Using FreshBooks is quick and easy. I can walk out a customer's door, sit just about anywhere, access my FreshBooks and prepare a proposal/estimate or invoice right on the spot. Simple reminders keep me on the ball with overdue accounts, and each account can easily be set up to remind those customers who need a little nudge. Payments can be set in multiple ways and allows us to get paid much faster than waiting for the check "that's in the mail". Overall great product in my honest opinion. Pros This program is easy to set up, use and should you have any questions at all, the FreshBooks Rock Stars are always ready to get you back on track, fast! They have great how-to videos and send you good tips via email, making it easy to run your small/medium sized business, the way you want. There are way too many great features to list here, but with a free trial period to test it out, you can make an informed decision and see if this program is right for you with no upfront commitment. Something else I found amazing is the fact they actually listen. If you have recommendations on how to improve the product, they will listen, take it to the development team for further review, oh, and they do get back to you, sometimes takes a bit of time, but they always do. So nice not to be forgotten :) I highly recommend this program. Cons Only problem I've had is getting it work and sync with my Ipad, but I'm sure the FreshBooks team is all over it. Review Source EN Elvis N. Registry Officer Capital Markets Used the software for: 2+ years ### "FreshBooks, A guru for financial reporting and management." November 9, 2023 5.0 We are able to have a smooth running of our business financially and this has been made possible by FreshBooks. It offers an all-inclusive financial management platform where we can take care of our finances from tracking cash flow, reporting and invoicing and billing. Pros Security was a strong point of concern for us and we are very pleased that FreshBooks security capabilities met our expectations. The precision of FreshBooks in financial tracking and reporting helps us get accurate information on where we stand financially. It is easy to capture receipts and keep them and this makes it easy to monitor our expenses. Cons All aspects about FreshBooks has been so fulfilling and therefore i have no dislikes. Review Source JS Jennifer S. freelance writer Writing and Editing Used the software for: 6-12 months ### "Changed my life" October 12, 2020 5.0 Overall, it's changed my life. As a sole proprietor, I don't have time to do lots of accounting, and FreshBooks really does it all for me. I absolutely love this software and find the price to be entirely reasonable given all the things it does for me. Pros It manages my projects, automatically generates invoices, keeps my time management on track, and imports expenses from my business credit card, automatically categorizing them for tax purposes. Cons I can't access project pages from the mobile app; the time tracker used to have a pause feature and now it doesn't; when I end the time tracker I have to click on it again to type in the work I did, unlike before when it had the pause feature; and I can't attach a document (such as a vendor contract) to an invoice when I send it through the FreshBooks system. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing FreshBooks I looked at a variety of online reviews and FreshBooks got the best review for sole proprietors. Review Source JoE Julie oluchi E. Content creating Education Management Used the software for: 1-2 years ### "Freshbooks " December 5, 2022 5.0 It is my best in settling accounting with clients in short time, my budgeting tool Pros It sends , track and collect payments quickly, so perfect for small business owner and side hustlers by making accounting very esay. Cons At times i experienced bad customer's service, on such cases, i do mail them my complaints but to no avail. They should improve on their customer support. Review Source OD Okunade D. Customer assistant representative Consumer Services Used the software for: 2+ years ### "FreshBooks could be better" December 23, 2022 4.0 Overall express has not been so great but I believe they can always improve. Pros I had an account flagged and I had to provide a contract, invoice, and conversation with my client. I reached out to fresh books and since then they have occassionally come through for me. Cons Can be slow at times and does not have the same as the desktop. The payment processing app does not work well at times. Review Source SD Sanjana D. Finance/ Acoounting consultant Civil Engineering Used the software for: 6-12 months ### "FreshBooks" June 17, 2023 4.0 Overall, Freshbooks is a user-friendly accounting software that offers intuitive invoicing and billing features, expense tracking and time tracking capabilities. It has an easy-to-navigate interface with a built-in time tracking feature that is useful for small businesses and freelancers. Pros Freshbooks has a very user-friendly interface that is simple and easy to navigate, making it accessible to all users especially beginners. It also provides various billing and invoicing features that can create professional invoices, automate recurring invoices and accept online payments from clients. Cons Freshbooks pricing can be comparatively higher, especially for businesses with extensive needs. It is mainly designed to cater for small businesses and freelancers, so users with more complex accounting or a larger organisation may not find the necessary features required for their operations. Review Source KM Kenny M. IT Consultant Information Technology and Services Used the software for: Less than 6 months ### "Excellent Experience " April 25, 2022 5.0 Pros I switched mainly for the well laid out App and the project profitability reports. I very much needed help tracking projects and expenses. This recaps all activity on one page. I also like that it has mileage and expense tracking all tied in. Cons Cost was a little steep at $50/month but still less than Quickbooks. Alternatives considered [Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing FreshBooks Price and features were compared in Freshbooks and I was able to achieve all I needed and it was less than Quickbooks. Other software didn’t have all the features I needed so they were ruled out. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Project profitability Review Source ME Marwan E. Freelancer Accounting Used the software for: 6-12 months ### "My review FreshBooks" October 6, 2023 5.0 It is a wonderful program that helps you with invoices and comprehensive accounting. It is excellent and useful for business owners and clients and helps you manage your books and your relationship with clients more efficiently. Pros A wonderful program that is distinct from others in many matters. It is distinguished and makes it easier for me to do accounting and my relationship with clients more efficiently. It is truly a wonderful application and the developers are working hard to improve it more and more. Cons I did not encounter many defects, but I hope to improve the software and improve the ease of use and the user interface. I hope to improve these things. Review Source HM Heather M. Graphic Designer Graphic Design Used the software for: 6-12 months ### "Easy no nonsense accounting platform" October 8, 2020 5.0 I had been using a widely regarded accounting competitor whose system was way more than I needed. FreshBooks allowed me to consolidate several platforms into one - saving me money and time. Pros FreshBooks allows me to create estimates & send proposals, track my time, invoice clients and reconcile my expenses for financial reporting all in one easy to use place. I was using 3 different platforms before to do all of this. Cons It would be nice to have slightly more robust accounting functionality but for the most part it does everything I need it to do. I’d like to be able to track time by quantity rather than just duration. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[17hats](https://www.capterra.com/p/144328/17hats/)[Bonsai.io](https://www.capterra.com/p/181724/Bonsai-io/) Reason for choosing FreshBooks FB seemed the least complicated. I didn’t need my accounting product to be my virtual assistant, I needed it to make bookkeeping easy for me so I could run my business. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I wanted something easier to use where I could also create estimates & proposals and track my time. Review Source Judy N. DEBT RECOVERY OFFICER Financial Services Used the software for: 1-2 years ### "Fresh Accounting Suite" February 20, 2023 5.0 Reliable and robust online encrypted accounting. Pros Ease of online accounting,order and inventory management, online billing, invoice and payrolls creation,auto-download bank statements, reconcile them and adding them to their corresponding account records,and many more it offers. Cons Nothing to regret since it fully comply. Review Source DS Derek S. Event Strategy & Media Events Services Used the software for: 2+ years ### "FreshBooks is a Reliable Real-time Reporting Software" January 7, 2022 5.0 Tracking time and expenses on projects. Employee reimbursement. Pros FreshBooks offers both cloud and on-premise tools. It help me to track and manage employees expenses for effective reimbursement. Cons Mobile application wasn't always perfect, but the updates have improved it's performance. Review Source MB Melissa B. Principal Non-Profit Organization Management Used the software for: 2+ years ### "Super easy to use; I would love a few additions" December 19, 2018 5.0 Compared with the prior bookkeeping system I used, I've saved a lot of time with FreshBooks, in training (as noted above) and in actual entries. I can generate CSV/Excel sheets that allow me to do some customized reporting. My clients like the easy online payment process for credit card. Pros A professional colleagues introduced me to FreshBooks about 4 years ago. Since then I've had four different part-time assistants (they leave for full-time work!) and each has mastered FBs in a few days, not weeks as was the case with a competing product that I used previously. It is very comprehensive and also customizable for tasks, clients, projects, and expense categories. It interfaces cleanly with a payment system, so that my clients who prefer to pay by credit card can do so with no hassles. I also like the APIs that pull expense info from my bank account transactions and business credit card charges. Cons I am based in the US, so there are a few things I would like to help complete our tax returns more easily: 1) a way to track the actual miles driven on the expense side. I do it now in a note but it is cumbersome. 2) a way to track expenses associated with a project but not billable to that project. I do it now by setting up two project titles, but I can only link those manually (actually, offline completely). An example would be some of my assistant's time that I can't bill the client for but that I would like to track so I can better estimate future project expenses, because it fits into "cost of goods sold" (when the "good" is our service). Review Source JR Joshua R. Art Apparel & Fashion Used the software for: 1-2 years ### "Fresh books " August 19, 2023 5.0 Many times and hours I solve the issues of my customer Pros It's so easy when it comes on fresh books Cons No need any thing to change it's so we'll ilike it Review Source CB Collin B. Enterprise Account Executive Information Technology and Services Used the software for: 2+ years ### "FreshBooks: Iconic AP and AR Automation Program" June 3, 2023 4.0 Pros Ever since I started using FreshBooks, it’s over three years now and it has been easy to carry out repetitive accounting tasks through automations. Cons FreshBooks pricing tiers are expensive compared to alternatives Review Source VR Verified Reviewer Receptionist Education Management Used the software for: 2+ years ### "Excellent accounting software simpe and reliable." December 8, 2022 5.0 It's exceptional in accounting. Pros It's a reliable software for tracking payments.iTs simple to use ,well tracks inventory from purchases to sale. Cons It's a great tool that I have no complains to make Review Source Similar Products Featured ## Related categories [Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Legal Billing](https://www.capterra.com/legal-billing-software/)