--- title: "Page 22 | FreshBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 22 - Is FreshBooks the right Billing and Invoicing solution for you? Explore 4534 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/142390/FreshBooks/reviews/?page=22" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- FreshBooks 4.5 (4526) [View alternatives](https://www.capterra.com/p/142390/FreshBooks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 22 - Reviews of FreshBooks ## Showing most helpful reviews Showing 526-550 of 4526 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Owner's Owner's Used the software for: 3-5 years ### "Great, simple solution for entrepreneurs " December 15, 2016 5.0 I am a big fan of FreshBooks. I used to use a different software and I was constantly getting bogged down in it and forgetting how to do what should have been simple tasks. Then I tried FreshBooks and found it extremely easy and intuitive to use while doing most tasks. When I have occasionally been unsure how to do something, I have called their technical support and have always been impressed. No automated system to go through and the person that answers the phone can actually answer my questions. The software does have a few limitations like I wish the estimate form was more flexible and I wish I could set rates for myself and my subcontractors on a per client basis, but overall it works great for me. Pros Ease of use Technical support Cons Inflexible estimate form More flexibility in setting rates Review Source Queen J. Consultant Used the software for: 3-5 years ### "Customer service is quick and friendly but they don't fix important issues" July 31, 2019 4.0 Good product but very buggy and major issues persist for months (or years). They make you go through so many hoops just to troubleshoot. Pros Invoicing Time Tracker Online payments Cons Two majors issues that are making me look elsewhere. 1. Time tracker doesn't always work. You pause your time and return later and it is still going. There is a huge disconnect between the app and website time tracker which causes sync issues. I've used a couple of other time tracker software tools and I didn't have this issue. It is important to have accurate time and I constantly have to adjust. 2. The invoicing is inaccurate. I didn't notice this until recently when I submitted an invoice for what should have been an even amount. I noticed my hours said 80 but the invoice total wasn't adding up. The hours on the invoice was short by about $10. This happened more than one. Every invoice I have to adjust the amount. I notified Freshbooks and again months late the issue still exists. I am definitely going to use another tool and say goodbye to Freshbooks for good. Review Source MJ Maryl J. Content Manager Used the software for: 3-5 years ### "FreshBooks for the Win!!!" December 12, 2022 5.0 Pros Being able to invoice clients and maintain their payment history is easy. I've had clients say they've already paid for an invoice or never got the invoice. The invoice history shows everything. Such a time-saver. Cons Many times I'm unable to download the invoice. Happens mostly around the beginning of the month. Review Source Analista Used the software for: Less than 1 year ### "When using this software, I found it very easy. It is very useful to calculate the accounts of your " February 12, 2018 5.0 FreshBooks allows users to store and store customer information, and track the time employees spend working on each project. This can help you make informed business decisions and make your business more efficient. Have you noticed that you are spending too much time on a low budget project? Maybe it's time to let go of that line or reconsider the price. Pros It allows users to save and store customer information, and track the time employees spend working on each project. This can help you make informed business decisions and make your business more efficient. Have you noticed that you are spending too much time on a low budget project? Maybe it's time to let go of that line or reconsider the price. You can synchronize with a bank account to automatically track expenses. This is a much easier method than inspecting folders full of receipts. The service is totally cloud-based, which means you're not tied to a specific computer or operating system. However, this also means that you need an Internet connection to use the software. In the days of free WiFi and mobile hotspots, this is probably not a problem. Cons When it comes to using FreshBooks for your online accounting, I can only think of a few drawbacks: in particular, FreshBooks does not allow you to make quarterly tax payment estimates, so you'll have to calculate them by hand or use a different program. Review Source Managing Director Used the software for: 3-5 years ### "Trusted for years" October 9, 2020 5.0 We have a team of 10 and can easily track time on over 50 projects at once. Pros All the setup and features for an Advertising business were all there. We track time and invoice clients. Cons The latest version isn't as user-friendly for time tracking and invoicing at the original version. Alternatives considered [Harvest](https://www.capterra.com/p/75598/Harvest/) Reasons for choosing FreshBooks The retainers for recurring projects wasn't setup well at the time in the other platform. Review Source hA hemin A. Administrative Used the software for: I used a free trial ### "FreshBooks Review" November 11, 2024 5.0 FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small businesses. Pros FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small businesses. Cons FreshBooks charges an additional $11 per month for each extra user, which can be costly for growing teams. Review Source Freelance Used the software for: 1-3 years ### "Supper Invoicing Software" December 30, 2020 5.0 I have zero accounting skills, but FreshBooks keeps me updated about the measure of time spent specifically venture's arranging and its execution with its tracking capabilities. Pros This software has an uncommon spot in my regular operations. This apparatus is very useful for me to deal with my every day cost and to have an itemized knowledge of the whole working cycle. I feel more certain to facilitate with my colleagues since I effectively talk about the significant issues with them and the credit goes to FreshBooks, on the grounds that it gives me point by point revealing. Presently to deal with different tasks all at once is simple Cons The mobile application is cool but doesn't function admirably for certain capacities. In the event that you have a ton of clients or need a portion of your different alternatives, it can get costly rapidly. The charging part of the product isn't as evolved as the charging and time monitoring angles. Review Source Director Of Administration Used the software for: 3-5 years ### "Exceptionally user friendly" April 26, 2018 5.0 The features of this software provide me with the assurance that many repetitive actions that I don't always have the time to do are already completed and recorded. Thats important to a business owner involved in multiple tasks. I dont have to worry about if I forgot to send an email, its already done! Pros I love that I am able to keep an accurate record of all financial activity that I use for my business. Each client has easy access to their information and we can all be on the same page. I also appreciate the value in being able to view the details of activity with a chart. Cons I currently do not have any complaints. I am always able to utilize the features effectively each time that I log in. Review Source Sr. Software Engineer Sr. Software Engineer Used the software for: I used a free trial ### "Cool Project management accounting tool in 2022" September 16, 2022 5.0 The way of managing invoices in FreshBooks is incredible. I love its feature and it saves a lot of valuable time. 60% off for the first six months helps small organisations. and if need any support then quickly get it. Pros \- It is simple to use for freelancers and for small businesses. - Good Customer support. - Good invoice tracking for app plans. Cons \- There are some limits on the number of users and clients. - Problem with getting tax estimates for quarterly. - Need autosave for every minor edit or new entry. Alternatives considered [QuickBooks Desktop Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reasons for choosing FreshBooks Because of its prising, we can use it by phone and my colleagues' recommendation I went for FreshBooks. Review Source Drew M. owner Used the software for: 3-5 years ### "trades improvements for loss of features" November 7, 2018 4.0 I've been a long time Freshbooks user and can say that while the recent major update introduced needed features, they cut out quite a few features I found critical. Two critical features that no longer exist include: 1) No auto currency conversion. In the old system, you could apply the current currency conversion rate to an invoice at the time it was sent. Now I have to do those calculations manually and with several non US based clients, each with a dozen or more line items, what used to take seconds is now a huge time-consuming. I've been told by Freshbooks that there are no plans to bring this feature back. 2) No more per client credit feature. In the old system you could apply a credit to any client that in turn could be used on any invoice. The client could even apply it where desired for future charges. In the new system you must create an invoice then apply the credit there. It can then only be used for that invoice. I use client credits all the time for referrals and allowing them the ability to apply to invoices as desired in whatever amount they wanted was a huge asset. That's completely gone as is the dedicated credit dashboard. 3) Reporting requires more clicks to filter than the old system and while it isn't as big of an issue as above, I don't understand how they could determine that requiring users to click more was a smart move. Pros does a good job at automating reminders and processing credit card payments Cons too many features removed on updates and makes UI more complicated, not elss Review Source John R. President Used the software for: 3-5 years ### "FreshBooks is perfect cloud-based accounting software solution for agencies." August 10, 2017 5.0 FreshBooks has become part of our every day agency life. Every single invoice, recurring payment, and estimate is run through the software. We rely on it to integrate with our payment gateway and merchant accounts seamlessly. Pros \- Ease of use for us and the customer - Ability for users to quickly login and see outstanding invoices - Ability to track revenue, expenses, and time - Quickly follow up with bounced payments by re-running at a click of a link. Cons \- A little more granularity on permission levels between users would be helpful. - The inability to break out payments in multiple stages would be great. The down payment option helps, but it's not very intuitive. Review Source Owner Used the software for: 3-5 years ### "Robust but somewhat pricet for freelancers" February 24, 2023 5.0 Overall I was happy with the tool but got frustrated with the pricing modal, choosing to go with a less user-friendly open-spouse solution. Pros Creating invoices and managing expenses is easy and the ability to easily share info with an account is incredibly useful Cons Paying based on number of clients sometimes seems like a punishment for growing your business Alternatives considered [Sprout](https://www.capterra.com/p/149254/Sprout-HR-Payroll/)[PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/) Review Source mnsons M. Freelancer Used the software for: I used a free trial ### "FreshBooks are true and thirsty highly recommended" June 18, 2021 5.0 FreshBooks is cloud based financial accounting software. Good replacement for Excel and others for small businesses. Can operate in small tiny team, work as solopreneurs, run a freelance service business, good for firm or agency. It's alternative accounting software with pretty lots of features, good inventory stocking system. Pros Good suite of features. Maintains accounts organised for compliance. Tightly coupled with reputable software solutions. Instant customer call support. Helps in invoicing 360 degree project management software. Has secured payment gateway accepts payment with stripe . Tree trial of 30 days hats off features and no credit card required which is great plus to the software. Suitable for self employed people, solopreneurs, agencies, consultancies. Cons Make more payment processor. Can make for e-commerce business also. I think there is no bad to tell about the software. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review Source Merrilee M. General Manager Used the software for: 1-3 years ### "Freshbooks will change your life" February 17, 2016 5.0 Before Freshbooks, I had no system. I had spreadsheets for expenses, but never kept them up to date. Reciepts were chucked where ever, and usually lost. I created invoices in Word or Excel - generating them from scratch each time. Tax time was a nightmare. I was so disorganised that I usually ended up not claiming any expenses for my arts work because finding and recording all the info was too overwhelming. Freshbooks totally changed the way I saw managing my arts endeavours. In Freshbooks, I can quickly generate quotes, invoices, track time and expenses. It is so easy and so lovely to use that I can't believe anyone wouldn't want to use it. Pros \-The iPad app is beautiful and allows you to snap photos of receipts, saving them straight to the cloud. -The people who work there are clearly awesome. -You can create projects with time budgets and generate invoices from time entries. -You can customise the colours and logos even on the free plan. -Freshbooks integrates with tons of other applications (Google Apps, Xero, Basecamp etc). -There are real people available to help you and they actually respond to emails! -You can add people as sub-contractors and create teams to track time/ projects/ billing. Cons no longer a 'forever free' option available, so you will have to pay to use after a month. Review Source Owner Used the software for: 3-5 years ### "It's been an easy use to use invoicing software with nice automatic billing options." March 16, 2018 5.0 Ease of use and ability to get up and running quickly were the most important. We also benefited from automatic billing. It's safe, secure, and simple to use. Pros Automatic billing and their in-house payment processing are definitely the stars of the show. The clean invoicing, easy to use options, and simple setup make getting up and running a breeze. Time tracking is competent, and also has a nice timer that can be activated and runs in real time. Cons Project management is almost non-existent to go along with the time tracking. Could also do with more invoice templates. New beta version should be adding more project management and document sharing though. Review Source Leatra G. Digital Content Marketer Used the software for: 1-3 years ### "Simple and Professional With Room For Growth" September 10, 2022 4.0 I am satisfied besides the small hiccups. Pros I use this for my freelance work and I like that it is easy to use and get around on. I never really have to worry about the invoicing or payment process, which is probably my favorite feature of this program. Cons While I have become enamored with this program, I would love to see faster updates and less confusion with automatic payments. Review Source Frank N. Producer Used the software for: 3-5 years ### "I wish I could rate it higher than a 10" September 10, 2019 5.0 Switching to it from one of those other software packages was one of the most liberating experiences of my career. Pros It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed. Cons It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) I made the mistake of adding some extra services onto my QuckBooks account. It took a matter of seconds to add them. When they weren't working out for me, getting them removed took numerous phone calls and hours of my time. I eventually reached a point where it was easier to switch than to continue dealing with them. Review Source Senior Tax Accountant Used the software for: 3-5 years ### "A great help to any business start-ups" August 29, 2018 4.0 Pros FreshBooks budgeting software allows you to manage and supervise your invoices, expenses and time spent. It basically runs on its own. As an accountant in a financial institution, this is the software I mostly recommend to my colleagues who are planning a start-up business. It is easily learned and mastered. Time-tracking is a simple yet very useful feature as well. The software is overall easy to manage and use. Cons The greatest problem of this software is with the app, it is a little behind its time and needs further improvements. But it is a very minor setback since the software works greatly on Macs and desktops. Review Source SC Sarah C. Owner Used the software for: Less than 1 year ### "Happy User" October 9, 2020 5.0 Very pleased Pros The platform operates as multiple platforms, such as accounting, time and project tracking. Cons Cant think of anything that I don't like Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing FreshBooks Freshbooks gave me the ability to perform AR duties, track projects, track time, provide access to my CPA for taxing. The new mileage option is nice too. I did not want to have to manage multiple platforms for my tasks that I would need to be managing myself as a solo-practitioner. Freshbooks is user friendly for a non-accounting person, Review Source B2b leader Used the software for: 1-3 years ### "Fresh books is ultimate tool" January 4, 2023 5.0 Pros Easy and interactive interface makes it handySuperb variety of templates to useHassle free billing and great customer service as well Cons It has limited payment modes which should be increased, apart from this there are no issues Review Source ceo Used the software for: 3-5 years ### "Um excelente softwere de Contabilidade" February 7, 2022 4.0 É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software Pros É um software muico compacto, com uma longa experiencia visto que existe desde 2003 e de lá pra cá tem estado a adequar-se cada vez mais as necessidades dos seus usuarios. Cons Na Realidade nenhum produto é completo a ponto de não ser actualizado, por isso não que seja algo que eu não tenha gostado, mas que a empresa não se deixe acomodada pelo tempo de existência... continuem a inovar. Review Source Lillian S. Credentialing Consultant Used the software for: 1-3 years ### "Great invoicing and time logging" October 29, 2024 4.0 It's been good. I like the invoicing ability. Pros I like that I can create an invoice from the time log quickly. Cons I do not like that I have to pay more for additional users. Alternatives considered [Clockify](https://www.capterra.com/p/169607/Clockify/) Reasons for choosing FreshBooks Invoices are easier and time loggging is easier to track by client Review Source AVP - Marketing Used the software for: 3-5 years ### "FreshBooks helped in making accounting easy" December 5, 2022 5.0 Pros Freshbooks ease of use and integrations helped us in managing our accounts super smoothly. Cons There is no such thing to dislike about FreshBooks although price slightly can be worked upon Review Source Business Analyst Used the software for: 3-5 years ### "Love Freshbooks" August 12, 2016 5.0 As a small business owner specializing in IT, rather than accounting - Freshbooks has allowed me to grow my business doing what I know best, and bringing accounting functions into an easy to use, easy to understand system. Billing is actually fun now with the time tracker. I can prepare invoices from my mobile device, from anywhere I am, and tracking expenses is comically easy. Pros Easy & fun to use Amazing user interface Multiple payment options for customers Ability to mail invoices through the Freshbooks service Ability for my accountant to interface directly with the software 24/7/365 Customer support is fantastic! Cons Ticketing system is a little limited No Project Management system Review Source Designer Used the software for: Less than 1 year ### "Love it" May 18, 2022 5.0 Pros Keeps all my tracking, invoicing and tax needs under one hood. Invaluable time-saver. Cons No negatives to report. FreshBooks has met all my needs and more. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing FreshBooks Trustworthiness, pricing and ease of use were key Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.